NQDTPBOR Multi-Purpose Helmets
CPSC Recall #25-103 — January 23, 2025
Recall Summary
| Recall Number | 25-103 |
| Recall Date | January 23, 2025 |
| Remedy Type | Refund |
| Units Affected | About 684 |
| Importer | CLSYS International Inc., of New York |
| Manufactured In | China |
Where It Was Sold
| Exclusively at Amazon.com from May 2024 through August 2024 for about $23. |
Product
NQDTPBOR Multi-Purpose Helmets
Description
This recall involves NQDTPBOR-branded multi-purpose helmets for teens. The recalled helmets were sold in sizes small (S), fitting a head circumference of about 18 to 20.5 inches, and medium (M), fitting a head circumference of about 20.5 to 22 inches. The helmets are sold in colors blue, pink, purple, green, and black, with black padding, black straps, and a black and red buckle. “NQDTPBOR” is printed on the side of the helmet.
Hazard
The helmets do not comply with the positional stability, impact, labeling and certification requirements of the mandatory federal safety regulation for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should stop using the recalled helmets immediately and contact TPBOR for a full refund. To receive a refund, consumers should destroy the helmet by cutting the straps, then take a photo, and send the photo to the recalling firm by email at [email protected]. After submitting proof of destruction, consumers should dispose of the recalled helmet. TPBOR and Amazon are contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.