RYOBI 40-Volt Brushless 21” Cordless Walk-Behind Mowers
CPSC Recall #25-127 — February 6, 2025
Recall Summary
| Recall Number | 25-127 |
| Recall Date | February 6, 2025 |
| Remedy Type | Replace |
| Units Affected | About 217,500 (In addition, about 28,400 were sold in Canada) |
| Manufacturer | TTI Outdoor Power Equipment Inc., of Anderson, South Carolina |
| Manufactured In | United States |
Where It Was Sold
| Home Depot and Direct Tools Factory Outlet stores nationwide |
| and online at www.homedepot.com and www.directtoolsoutlet.com from February 2021 through January 2025 for between $500 and $700. |
Product
RYOBI 40-Volt Brushless 21” Cordless Walk-Behind Mowers
Description
This recall involves certain RYOBI Brushless 21” Cordless Walk-Behind Self-Propelled Multi-Blade Push Mowers (40V HP). The mowers have a black cutting deck with gray top housing along with a black bag with “RYOBI” printed on it. The recall only includes model numbers RY401014BTLUS, RY401014US, RY401140US, RY401015BTLUS, RY401015US, RY401150US, RY401140US-Y, RY401150US-Y, RY401020, and RY401200 with the following serial numbers: KC21032D010001 - KC21327N999999. The model and serial numbers can be found on the mowers inside the green mower housing.
Hazard
The recalled mowers have a push-on connector inside the powerhead that can overheat, posing a fire hazard.
Incidents & Injuries
TTI has received 97 reports of overheating while the mower was in use, including five reports of fires. Two minor burn injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled mower and contact TTI Outdoor Power Equipment Inc. (“TTI”) for instructions on how to disable the recalled mower and receive a free replacement 21” walk-behind mower.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.