Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters
CPSC Recall #25-138 — February 20, 2025
Recall Summary
| Recall Number | 25-138 |
| Recall Date | February 20, 2025 |
| Remedy Type | Refund |
| Units Affected | About 17,970 |
| Manufacturer | Swagtron, of South Bend, Indiana |
| Manufactured In | China |
Where It Was Sold
| Walmart and Sam’s Club stores nationwide and online at Walmart.com and SamsClub.com from May 2018 through October 2024 for between $175 and $450. |
Product
Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters
Description
This recall involves SG-5 Swagger 5 Boost Commuter Electric Scooters sold at Walmart and Sam’s Club. The electric scooters are powered by lithium-ion batteries. They were sold in black or silver colors. “SWAGGER 5” is printed in large lettering on the stem of the handlebars. The lithium-ion battery is located beneath the scooter deck. The model numbers are SWGR5-V2-SLV, SWGR5-V2-2, SG5 Boost, SG-5S, 96262-2, 96262-9, SG-5S, and 96560-2. The model numbers are affixed to the side of the scooter deck.Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.The manufacturer, Swagtron, of South Bend, Indiana, has not been responsive to CPSC’s request for information about this product or to CPSC’s request for a recall. However, Walmart as the retailer has agreed to recall electric scooters that were purchased at Walmart or Sam’s Club either at its stores or on its websites.
Hazard
The electric scooters’ lithium-ion batteries can overheat, smoke, melt and ignite, posing fire and burn hazards, posing a risk of serious injury and death.
Incidents & Injuries
There have been seven reports of the lithium-ion batteries in the electric scooters overheating, smoking, melting or igniting, with one ignition resulting in a fire, causing a burn injury and substantial property damage to a residential apartment building.
Remedy Instructions
Consumers should immediately stop using and charging the recalled electric scooters, cut the throttle cord, and dispose of the entire product following local and state hazardous waste disposal procedures. Consumers who purchased their electric scooters from Walmart or Sam’s Club will receive an email with instructions on how to receive a full refund.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.