Amia desk chairs
CPSC Recall #12712 — January 17, 2012
Recall Summary
| Recall Number | 12712 |
| Recall Date | January 17, 2012 |
| Remedy Type | Repair |
| Units Affected | About 11,000 |
| Manufacturer | Steelcase Inc., of Grand Rapids, Mich. |
| Importer | Steelcase Inc., of Grand Rapids, Mich. |
| Manufactured In | United States |
Where It Was Sold
| Authorized Steelcase dealers and retail outlets including Healthy Back Store |
| CSN |
| Home Office Solutions |
| Office & Company and Sam Flax stores nationwide and online at www.store.steelcase.com from March 2011 through June 2011 for between $350 and $700. |
Product
Amia desk chairs
Description
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Hazard
The pivot pins installed in the control mechanism under the chair seat can fall out, posing a fall hazard to the user.
Incidents & Injuries
None reported.
Remedy Instructions
Consumers should immediately stop using the chairs and contact Steelcase to receive adhesive covers to apply over the pivot pins on their chairs. These pin adhesive covers can be applied without the use of a tool in less than five minutes. The firm is contacting all known purchasers.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.