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Saddle bar and counter stools

CPSC Recall #16-077 — January 19, 2016

Recall Summary

Recall Number16-077
Recall DateJanuary 19, 2016
Remedy TypeRefund
Units AffectedAbout 6,000 (in addition, about 100 were sold in Canada)
ImporterWest Elm, a division of Williams-Sonoma, Inc., of San Francisco
Manufactured InChina

Where It Was Sold

West Elm stores
online at www.westelm.com and the West Elm catalogue nationwide from July 2013 through November 2015 for between $370 and $500 for single stools and between $740 and $1
000 for a set of two.

Product

Saddle bar and counter stools

Description

The Saddle bar and counter stools have solid wood legs with a pecan-stained finish and were sold in four upholstery options: elephant leather, crosshatch steel/ivory, slate chevron and iron basketweave. The seat height for the bar stools is 30.5 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 41 inches tall. The seat height for the counter stools is 26 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 37.5 inches high. SKU numbers are located on the box of the product, the customer receipt and on a sticker on the bottom of the seat. Recalled SKU numbers are:SKUTypeColor652164Counter StoolElephant Leather655472Bar StoolElephant Leather1220763Bar StoolIron Basketweave1235506Bar StoolIron Basketweave1425487Counter StoolIron Basketweave1591601Counter StoolIron Basketweave1699289Counter StoolSlate Chevron1700749Bar StoolSlate Chevron1795665Bar StoolSlate Chevron1795566Counter StoolSlate Chevron4737185Bar StoolElephant Leather4737318Counter StoolElephant Leather8447229Counter StoolCrosshatch Steel/Ivory8447476Bar StoolCrosshatch Steel/Ivory9082843Bar StoolCrosshatch Steel/Ivory9087271Counter StoolCrosshatch Steel/Ivory

Hazard

The legs on the stools can break, posing a fall hazard.

Incidents & Injuries

The firm has received six reports of the stools breaking, including one injury. 

Remedy Instructions

Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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