2012 LINCOLN MKZ HYBRID

0 recalls — 78 complaints — 9 TSBs

No recalls found for this vehicle.

Complaint Statistics

78 total complaints 1 crashes

Top Reported Components

Component	Complaints
STEERING	19
AIR BAGS	17
ELECTRICAL SYSTEM	8
ENGINE	6
UNKNOWN OR OTHER	6
STRUCTURE:BODY	4
SERVICE BRAKES	3
FUEL/PROPULSION SYSTEM	3
ELECTRONIC STABILITY CONTROL (ESC)	3
POWER TRAIN	2

Incident date: Jul 10, 2025

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was depressed and went all the way to the floorboard however, the vehicle failed to immediately stop. The contact stated that after pumping the bra... Read more

Incident date: Jan 17, 2018

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated that the front driver's side door failed to open while pulling the interior door handle, requiring the contact to open the door using the exterior door handle. The vehicle was taken to the dealer, where the front driver's side interior d... Read more

Incident date: Nov 30, 2023

The contact owns a 2012 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the power steering assist and driving track warning lights illuminated. The contact drove the vehicle to his place of employment. The contact stated that after work he started the vehicle and, while d... Read more

Incident date: Nov 15, 2023

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated that while her husband was attempting to reverse, he became aware that the electronic power steering was not functioning properly, and the vehicle displayed a message stating "Electric Power Steering Assist Fault". The EPS warning light ... Read more

Incident date: Mar 23, 2023

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated that while his grandson was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where the power steering control ... Read more

Incident date: May 31, 2023

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated while starting the vehicle the steering wheel was firm. The "power steering assist fault" and "service advance trac" messages were displayed. The contact turned off and restarted the vehicle and the steering operated normally. The dealer... Read more

Incident date: Jul 18, 2023

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated while driving approximately 20 MPH, there was a beeping sound heard and the "Steering Assist" and "Service Track" warning lights illuminated. The contact stated slightly corrected the steering wheel and became aware that the vehicle had ... Read more

Incident date: Jul 7, 2023

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the brake was inoperable. The Service ABS warning light was illuminated; however, the contact stated that the vehicle was driven to her residence with ca... Read more

Incident date: Apr 1, 2021

Takata recall. The contact owns a 2012 Lincoln MKZ Hybrid. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The man... Read more

Incident date: Jan 16, 2021

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE DRIVING 42 MPH, THE POWER STEERING FAILED TO OPERATE AS THE SERVICE ADVANCED TRACK AND SERVICE POWER STEERING MESSAGES APPEARED ON HIS INSTRUMENT PANEL. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THER... Read more

Incident date: Sep 24, 2020

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED WITH THE SERVICE POWER STEERING NOW MESSAGE DISPLAYED. THE VEHICLE THEN LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THE TRACTION CONTROL WAS DISAB... Read more

Incident date: Oct 27, 2019

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE POWER STEERING ASSIST MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, 'SERVICE ADVANCETRAC' AND 'SERVICE STEERING ASSIST' WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS N... Read more

Incident date: Apr 15, 2019

STARTED VEHICLE IN PARKING LOT. BRAKE LIGHT, ABS, TRACTION CONTROL LIGHTS ALL ON. BACKED OUT OF PARKING SPOT. THOUGHT I COULD GET IT HOME. PULLED OUT ONTO CITY STREET. TOTAL BRAKE FAILURE; PEDAL WENT ALL THE WAY DOWN. DID NOT REMEMBER TO USE EMERGENCY BRAKE TO STOP, BUT PUT INTO PARK TO GET VEH... Read more

Incident date: Jun 7, 2019

SEAT HEATING AND COOLING CONTROL SHUTS OFF AFTER AFTER BUTTON IS DEPRESSED. UPON TROUBLE SHOOTING IT WAS FOUND THAT SOMETHING SHORTED A PIN ON THE CONTROL MODULE LOCATED UNDER THE PASSENGERS SEAT TO THE EXTENT THAT THE FEMALE PIN CONNECTOR WAS COMPLETELY MELTED.

Incident date: Jun 7, 2019

Incident date: May 25, 2019

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. WHILE DRIVING 25 MPH, THE STEERING FAILED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000.

Incident date: Mar 12, 2019

SHORTLY AFTER I HAD THE TAKATA RECALL FIXED, I HAD THE FOLLOWING THINGS HAPPEN TO THE VEHICLE: INTERIOR DRIVER'S DOOR HANDLE WILL NOT OPERATE. PRIOR TO THAT THE DRIVER'S WINDOW WOULD NOT OPERATE. MYSTERIOUSLY, THE WINDOW BEGAN OPERATING, THEN THE INTERIOR DOOR HANDLE FAILED. THE VEHICLE WAS STATION... Read more

Incident date: Oct 15, 2018

THE TAIL LIGHT ASSEMBLY KEEPS GOING OUT

Incident date: Oct 15, 2018

THE TAIL LIGHT ASSEMBLY KEEPS GOING OUT

Incident date: Mar 29, 2019

POWER STEERING WENT WITHOUT ANY WARNING HAS RECALL ON OTHER MKZ OF THAT YEAR BUT NOT MINE. I PUT IT REVERSE AND HAD NO POWER STEERING LUCKY I WAS NOT DRIVING WHEN IT WENT OUT.

Incident date: Mar 29, 2019

STATIONARY, STARTED,NO POWER STEERING.STATED POER STEERING ASSIST FAULT.

Incident date: Dec 27, 2018

FAILURE OF DRIVER'S INSIDE DOOR HANDLE: WHEN ATTEMPTING TO EXIT MY CAR, THE DOOR HANDLE'S MECHANISM SUDDENLY FAILED AND I WAS UNABLE TO EGRESS THE VEHICLE AND I CAME CLOSE TO PANICKING. SO I WAS FORCED TO EXIT VIA THE PASSENGER DOOR WHICH WAS VERY DIFFICULT CLIMBING OVER THE CENTER CONSOLE. AFTER... Read more

Incident date: Mar 1, 2017

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE MACHENS CAPIT... Read more

Incident date: Oct 29, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EVERGREEN FORD LINCOLN (1500 18TH AVENUE NW, ISSAQUAH,... Read more

Incident date: Sep 23, 2016

I AM CURRENTLY IN A RENTAL AND HAVE BEEN FOR MONTHS. CALIFORNIA CODE REQUIRES THAT, IF A MANUFACTURER OR ITS REPRESENTATIVE IS UNABLE TO REPAIR THE MOTOR VEHICLE TO CONFORM TO THE VEHICLES APPLICABLE EXPRESS WARRANTY AFTER A REASONABLE NUMBER OF ATTEMPTS. ITS BEEN TWO YEARS, MAYBE LONGER. THE VEH... Read more

Incident date: Sep 23, 2016

Incident date: Oct 1, 2017

TAKATA RECALL: I RECEIVED NOTICE THE RECALL A YEAR AGO. I IMMEDIATELY CALLED A FORD DEALER ABOUT THE RECALL WHO TOLD ME THEY WOULD CALL WHEN READY TO REPLACE MY AIR BAG. I HAVE NOT BEEN CONTACTED NOR GOTTEN MY AIR BAG REPLACED.

Incident date: Sep 1, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2015. THE DEALER (POMPANO FORD, INC., 2741 N FEDERAL HWY, POMPANO BEACH,... Read more

Incident date: Jan 10, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GE... Read more

Incident date: Mar 1, 2018

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGES "POWER STEERING FAILURE" AND "ADVANCE TRACKING FAILURE" DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL D... Read more

Incident date: Aug 1, 2018

MY 2012 LINCOLN MKZ HAS A TAIL LAMP THAT DOES NOT ILLUMINATE, AND THE BRAKE LIGHT IS NOT AS BRIGHT AS THE BRAKE LIGHT ON THE DRIVER'S SIDE. THE CAR HAS ABOUT 54,000 MILES. THE ENTIRE TAIL LAMP ASSEMBLY HAS TO BE REPLACED AT A COST OF $300-$400 WHEN IN THE PAST A $3 BULB WOULD BE THE FIX. 14M03 TAIL ... Read more

Incident date: Oct 3, 2017

I CURRENTLY HAVE A RENTAL CAR BECAUSE OF THE "TAKATA RECALL", BUT THE MAIN ISSUE IS THE TRACTION CONTROL FUNCTION. THE ADJUSTMENTS MADE WHEN TRACTION CONTROL IS ON, DURING PERIODS OF RAIN HAVE ALMOST CAUSE 3 COLLISIONS I THINK OF. ITS NOT LIKE A LOSS OF POWER STEERING, BUT AN OVERCOMPENSATION. IT... Read more

Incident date: Oct 3, 2017

Incident date: Jul 24, 2018

WHILE DRIVING THERE IS A LARGE POP SOUND AND THEN EXTREME STATIC / "WHITE NOISE" THAT COMES THROUGH THE SPEAKER SYSTEM EVEN IF THE AUDIO IS TURNED OFF. IT WILL PERIODICALLY DO THIS OFF AND ON AND IS EXTREMELY LOUD AND DISTRACTING WHILE DRIVING. ALSO BECAUSE IT IS SO SPORADIC AND THE POP AND STATIC N... Read more

Incident date: Jul 24, 2018

Incident date: May 10, 2018

WHILE DRIVING ON THE FREEWAY 50 -60 MPH THE CAR WILL SHUT OFF WITHOUT WARNING ON THE DASH IS SAYS PULL OVER SAFELY. THE CAR RESTARTS ONCE STOPPED THE KEY TURNED OFF THEN ON. THE PROBLEM IS VERY DANGEROUS ., ESPECIALLY IN HEAVY TRAFFIC.THIS HAS HAPPENED 7-8 TIMES IN THE PAST 2 MONTHS.

Incident date: Feb 1, 2018

DRIVING ON THE HIGHWAY AT APPROX 65 MPH, A MESSAGE APPEARED TO PULL OVER. AT THE SAME TIME, THE CAR LOST ALL POWER. THE GAS PETAL NO LONGER WORKED. THIS HAS HAPPENED TWICE. THE CAR HAS RIGHT AT 60K MILES.

Incident date: Feb 1, 2018

Incident date: Jan 6, 2018

THE ELECTRIC ASSIST POWER STEERING HAS FAILED

Incident date: Nov 20, 2017

TAKATA RECALL. I WAS NOTIFIED OF A RECALL OF TAKATA AIRBAG INFLATORS FOR MY CAR THIS DATE BY POSTCARD. FROM TK HOLDINGS, INC. I CONTACTED THE DEALER WHO INFORMED ME "THERE ARE NO PARTS AVAILABLE ANYWHERE TO REPAIR THE DEFECT." THUS, I HAVE NO REMEDY AVAILABLE TO REPAIR THIS SAFETY DEFECT IN MY CAR.

Incident date: May 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECA... Read more

Incident date: Nov 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (ALBANY FORD SUBARU, 929 SAN PABLO AVE, ALB... Read more

Incident date: Nov 11, 2017

I WAS MADE AWARE OF PASSENGER AIR BAG RECALL. I CONTACTED DEALER AND WAS TOLD THEY DO NOT HAVE PARTS AND CAN NOT TELL ME WHEN I CAN HAVE REPAIRS.

Incident date: Feb 1, 2017

"TAKATA RECALL" NOTIFIED OF RECALL MANY MONTHS AGO BUT EVERY TIME I CALL DEALER THEY SAY THEY DON'T HAVE REPLACEMENTS. DEALER IS ISLAND LINCOLN MERCURY ON MERRITT ISLAND, FL NOTE: DATE BELOW IS JUST A GUESS. I CAN NOT FIND NOTIFICATION

Incident date: Mar 1, 2017

I HAVE RECEIVED SAFETY RECALL NOTICE WITH A FAULT IN AIRBAG INFLATOR. ITS BEEN 9 MONTHS AND CAR MANUFACTURER DOESN'T HAVE A REMEDY. IN FUTURE IF THERE IS COLLISION THEN THIS VEHICLE DRIVER RISKS A SERIOUS PHYSICAL INJURY. I WOULD LIKE NHTSA FACILITATE A SPEEDIER REPLACEMENT OF THE DEFECTIVE PART.

Incident date: Mar 1, 2017

GOT TAKATA RECALL NOTICE IN MARCH, TOOK IN TO LIVERMORE AUTO GROUP , THEY HAD CAR FOR A DAY THEN TOLD ME PARTS ARE NOT MADE YET , THEY SAID I WOULD BE CALLED WHEN PARTS ARE MADE. STILL WAITING FOR THEM TO CALL , WORRIED ABOUT SAFETY OF WIFE DRIVING THE CAR WITH DEFECTIVE AIRBAGS

Showing 50 of 78 complaints.

Technical Service Bulletins — 2012 LINCOLN MKZ HYBRID

9 manufacturer communications from 9 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	2
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)	1
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	1
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS	1
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY	1
060000 ENGINE AND ENGINE COOLING	1
140000 AIR BAGS	1
353000 EQUIPMENT:ELECTRICAL	1

353000 EQUIPMENT:ELECTRICAL

Certain 2010 ??A?A? 2012 Model Year Fusion / MKZ / Milan Hybrid Vehicles Hybrid Battery Reduced Electric Vehicle Operation BECM and PCM Software Update In all the affected vehicles, outdated software may result in reduced EV-only mode perf

140000 AIR BAGS

Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that

110000 ELECTRICAL SYSTEM

Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. Th

060000 ENGINE AND ENGINE COOLING

Some 2010-2012 Fusion hybrid electric vehicle (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation. Do not attempt repairs at this time. Engineer

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

FORD/LINCOLN: WHEN FLAT TOWING VEHICLE, BATTERY WILL DRAIN, DUE TO MANUAL INSTRUCTION OF KEY REMAINING IN ACCESSORY POSITION. MODEL 2010-13 FUSION, 2010-11 MILAN, 2011-12 MKZ. *PE

110000 ELECTRICAL SYSTEM

FORD: THE ENGINE LAMP OR THE WRENCH WILL BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P26CA AND/OR U019F. MODEL 2013-2014 FUSION, MKZ. *PE

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

FORD: ON CERTAIN VEHICLES, FUEL ECONOMY IMPROVEMENT, POWERTRAIN CONTROL MODULE CALIBRATION WHEN UPDATING PCM AND MODULES SOBDM-C AND IDS SOFTWARE WAS UPDATED, THEN R86.01 NEEDS UPDATING. MODELS 2013 C-MAX, FUSION, MKZ HYBRID.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FORD: VEHICLES MAY RECEIVED INVALID DATA FROM ACCESSORY PROTOCOL INTERFACE MODULE (DTC U0554:00) FROM GENERIC FUNCTION MODULE DURING DIAGNOSTIC SELF TESTS. MODEL 2012-2013 FOCUS ELECTRIC, C-MAX/FUSION/MKZ HYBRID, ENERGI. *PE

NHTSA Safety Investigations — LINCOLN MKZ HYBRID

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA — Open — Model Year: 2015

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causi... ng the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.Read more

EA — Closed — Model Year: 2013

Door Latch Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta, MY 2013 Ford Fusion and MY 2013 Lincoln MKZ vehicles. All of the affected vehicles share the same door latc... h design.ODI has received 281 unique reports related to the alleged problem, with over 100 claiming that the door(s) opened inadvertently while the vehicle was in motion. There were no crashes reported however three separate injuries were indicated, all caused by a rebounding door striking a consumer after they attempted to close it. In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 1,102 unique reports related to the alleged problem. There were no injury claims but there were two claims of low speed accidents occurring involving the door opening while driving and damaging property. Ford also submitted 10,883 warranty claims related to door latch failures.Many customers indicated that the door would not latch at all and accordingly they decided to restrain the door by other means (looping the seatbelt through the door, or using rope or tape) in order to drive the vehicle.Some customers also reported multiple door latch failures occurring on the same vehicle on different doors occurring months apart.On April 23rd, 2015 Ford notified ODI that it would conduct a safety recall (15V-246) to remedy door latches failures on certain MY 2011-2014 Ford Fiesta and MY 2013-2014 Ford Fusion and Lincoln MKZ vehicles.According to Ford, the pawl spring tab located within the door latch can break off, or separate and result in a ?door will not close condition.The recalled vehicles include Fiesta vehiclesmanufactured from the start of the MY 2011 to May 2013 and Fusion and MKZ vehicles manufactured from the start of the MY 2013 year until May 2013.In May 2013 Ford reports that it made a manufacturing quality control change, specific to the spring tab, to improve the performance of the existing part.The door latch spring tab was redesigned and the new latch was phased into production in December 2014 with a new part number.Ford will replace all four door latches on the affected vehicles with the new latch design currently in production.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.Read more

LINCOLN MKZ HYBRID — All Years Overview

Complete safety history for the LINCOLN MKZ HYBRID across all model years.

0 Total Recalls

231 Total Complaints

2 Investigations

11 Reported Crashes

1 Reported Fires

0 Reported Deaths

LINCOLN MKZ HYBRID — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Complaints
2020	2	View
2019	2	View
2018	2	View
2017	27	View
2016	7	View
2015	15	View
2014	31	View
2013	18	View
2012 (current)	78
2011	49	View

Other LINCOLN Models

Model	Recalls	Complaints
NAVIGATOR	549	1,731	View
AVIATOR	367	666	View
MKX	365	1,718	View
MKZ	351	1,974	View
CORSAIR	266	204	View
TOWN CAR	125	4,351	View
NAUTILUS	112	229	View
ZEPHYR	111	289	View