2011 LINCOLN MKZ HYBRID

0 recalls — 49 complaints — 7 TSBs

No recalls found for this vehicle.

Complaint Statistics

49 total complaints 1 crashes

Top Reported Components

Component	Complaints
AIR BAGS	18
STEERING	13
SERVICE BRAKES, HYDRAULIC	3
UNKNOWN OR OTHER	3
ELECTRICAL SYSTEM	2
SUSPENSION	2
SEATS	1
LATCHES/LOCKS/LINKAGES	1
EQUIPMENT ADAPTIVE/MOBILITY	1
STRUCTURE:BODY:DOOR	1

Incident date: Aug 7, 2025

The contact owns a 2011 Lincoln MKZ Hybrid. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The EPS warning light was illuminated. The vehicle wa... Read more

Incident date: Jun 2, 2025

The contact owns a 2011 Lincoln MKZ Hybrid. The contact stated that while driving at 45 MPH, the brake service warning light illuminated. The contact used excessive force on the brake pedal and the brake pedal was depressed to the floorboard. The local dealer was not contacted. The vehicle was not d... Read more

Incident date: Dec 11, 2019

The contact owns a 2011 Lincoln MKZ Hybrid. The contact stated while driving 20 MPH and depressing the brake pedal, the brake pedal went down to the floorboard and the stopping distance was extended. The "Check Braking System" and "Service Advancetrac" messages were displayed. The ABS, brakes, and t... Read more

Incident date: May 12, 2023

The contact owns a 2011 Lincoln MKZ Hybrid. The contact stated that while driving at 30 MPH, the brakes failed to operate upon depression of the brake pedal with several unknown warning lights flashing on the instrument panel. The contact immediately applied the parking brake and drifted the vehicle... Read more

Incident date: May 12, 2023

Incident date: Mar 16, 2023

The contact owns a 2011 Lincoln MKZ Hybrid. The contact stated that upon starting the vehicle, the power steering failure message was displayed. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact was relating the failure to NHTSA Campaign Number: 1... Read more

Incident date: Jun 24, 2019

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. WHILE THE CONTACT ENTERED THE DRIVEWAY AT APPROXIMATELY 3 MPH, THE STEERING SEIZED AND THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE... Read more

Incident date: Mar 29, 2019

GOT IN MY CAR PUT IT IN REVERSE AND LOST POWER STEERING. FORD SAID ONLY SOME MKZ HYBIRDS ARE RECALLED BUT MINE ISN'T ON THE LIST. EVIDENTLY FROM WHAT I READ ALL OF THEM SHOULD BE RECALLED. MY CAR ONLY HAS 76,000 MILES ON IT SOME PEOPLE WAS A LOT LESS. I WAS LUCKY I WASN'T DRIVING AT THE TIME. WE... Read more

Incident date: Feb 1, 2019

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CO... Read more

Incident date: Mar 28, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. NICK MAYER FORD (6200 MAYFIELD RD, MAYFIELD, OH ... Read more

Incident date: Nov 7, 2018

TAKATA RECALL. MY DEFECTIVE AIRBAGS HAVE NEVER BEEN REMEDIED. OFFER OF TEMPORARY RENTAL CAR NEVER DONE. DEALERSHIP SAS THEY DON'T HAVE ANY AVAILABLE TO THEM. I CAN'T DRIVE CAR. WHAT AM I SUPPOSED TO DO? NEED HELP.

Incident date: Nov 7, 2018

Incident date: Jun 1, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN 2017. THE DEALER (VISTA FORD WOODLAND HILLS, 21501 VENTURA BLVD, WOODLAND HILL... Read more

Incident date: Aug 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), WHICH INDICATED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEA... Read more

Incident date: Jul 1, 2018

EARLY THIS SUMMER THE FRONT PASSENGER DOOR OPEN/LOCK MECHANISM BROKE. THE DOOR CAN NOT BE LOCKED. IT CAN BE OPENED FROM INSIDE BUT WITH MORE FORCE THAN USUAL. A FEW MONTHS LATER THE VERY SAME PROBLEM OCCURRED WTH THE DRIVER SIDE, FRONT, MECHANISM. THIS SEEMS TO BE A DESIGN FLAW AND NOT A COINCIDEN... Read more

Incident date: May 1, 2018

THE PROBLEM IS, EVERY TIME THEY REPLACED THE PART THE NEW PART WAS NO GOOD EITHER AND BROKE BACK DOWN TAKING OUT OUR POWER STEERING OUT TIME AND TIME AGAIN AND 'INCREASING THE RISK OF ACCIDENT' LIKE THE RECALL LETTER TO FORD AND LINCOLN DEALERS SENT BY MICHAEL BERARDI SAID IT WOULD. I HAVE A COPY.... Read more

Incident date: May 4, 2018

WE TOOK IT IN FOR THE POWER STEERING RECALL WE DISCOVERED WHEN WE LOST ALL POWER STEERING AND ALMOST CRASHED. THE DEALERSHIP IS FIXING IT FOR THE 5TH TIME IN 6 WEEKS AND IT WON'T FIX. WE KEEP DANGEROUSLY LOOSING POWER STEERING. WERE MINISTERS AND SERVE AT OUR OWN COSTS WE CAN'T AFFORD TO BE IN DA... Read more

Incident date: May 2, 2013

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE THE VEHICLE WAS IN OPERATION. THE DEALER (GANLEY LINCOLN, 6930 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 845-6000) REPLACED THE ELECTRONIC POWER STEERING UNIT. TWO MONTHS... Read more

Incident date: May 2, 2013

Incident date: Jul 3, 2016

SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 - DATED JULY 2016 OR ALMOST TWO YEARS AGO AT WHICH TIME NOTIFIED NOT SAFE FOR ANYONE TO SIT IN PASSENGER SEAT DUE TO POSSIBLE DEPLOYMENT OF THAT AIR BAG WHICH COULD CAUSE SERIOUS INJURY OR EVEN DEATH. WE NEED TO USE THE PASSENGER SEAT. ANY IDEA WHEN... Read more

Incident date: May 15, 2016

TAKATA RECALL. I WAS NOTIFIED 22 MONTHS AGO ABOUT THE PASSENGER AIR BAG. LINCOLN HAS DONE NOTHING AND CONTINUES TO DELAY REPLACING THE AIRBAG. MEANWHILE, HONDA AND TOYOTA HAVE HELPED THEIR CUSTOMERS. HOW CAN THEY GET BY WITH THIS? I THINK THEY SHOULD BE REQUIRED TO MAKE THE RECALLS BEFORE SELLI... Read more

Incident date: Feb 12, 2014

WHY IS THIS RECALL REPAIR TAKING SO LONG

Incident date: Jun 1, 2014

I PURCHASED THIS CAR NEW IN JAN 2011. INTERMITTENTLY, THE ENTIRE SOUND SYSTEM STOPS WORKING (RADIO, CD PLAYER, AND NAVIGATION SYSTEM). THIS MEANS THAT IF, THE DRIVER HAS ENGAGED THE NAVIGATION SYSTEM RELYING ON THE VOICE INSTRUCTIONS WHICH SUDDENLY DO NOT WORK, HE/SHE MUST THEN LOOK AT THE SMALL SCR... Read more

Incident date: Nov 26, 2017

THE PASSENGER SIDE DOOR COULD NOT BE OPENED FROM THE INSIDE. ONLY THE OUTSIDE DOOR HANDLE COULD OPEN IT SUCCESSFULLY. THE DEALER HAS ORDERED PARTS FOR A REPAIR. HE INDICATED THAT THERE IS NO RECALL ON THIS ISSUE, ALTHOUGH I RECALL A NOTIFICATION ABOUT DOOR PROBLEMS. SEVERAL YEARS AGO THE LEFT ... Read more

Incident date: Sep 11, 2017

TAKATA RECALL. WHEN CONTACTED AFTER 6 MONTHS OF WAITING, FORD DEALER SAID TAKATA HAD DECLARED BANKRUPTCY AND THEY WEREN'T FIXING THEM UNTIL THAT WAS FINISHED.

Incident date: Apr 1, 2016

TAKATA RECALL. MY CAR WAS RECALLED FOR THE PASSENGER AIR BAG 18 MONTHS AGO AND NOTHING HAS BEEN DONE. ALSO, I CALLED THE 888 424-9153 NUMBER TO FILE A LACK OF SERVICE COMPLAINT. I WAS PUT ON HOLD FOR 25 MINUTES AND THEN WAS DISCONNECTED.

Incident date: Jun 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ... Read more

Incident date: Jun 1, 2016

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GRAPE VINE FORD L... Read more

Incident date: Jan 5, 2017

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. WHILE DRIVING 20-30 MPH ON THREE OCCASIONS, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE CRASHED INTO A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO CARMAN FORD LINCOLN (LOCATED AT 193 S DUPONT H... Read more

Crash

Incident date: Jul 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH... Read more

Incident date: Jul 16, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE ... Read more

Incident date: Mar 29, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAI... Read more

Incident date: Jan 17, 2011

"TAKATA RECALL" MANUFACTURE HAS FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. IMMEDIATE LIFE OR PERSONAL INJURY AT RISK.

Incident date: Jan 13, 2017

TAKATA RECALL - DIMINISHED TRADE IN VALUE

Incident date: Jun 10, 2016

TAKATA RECALL. MY CAR WAS MANUFACTURED AT THE END OF 2010 AND IS NOW SIX YEARS OLD. I LIVE IN FLORIDA AND THE CAR HAS BEEN IN FLORIDA SINCE NEW IN CONDITIONS OF HIGH HEAT AND HUMIDITY. WITH THIS RECALL ISSUED IN JUNE 2016, I STILL HAVE NO WORD FROM LINCOLN OR FORD MOTOR COMPANY ON WHEN THIS WILL ... Read more

Incident date: Sep 29, 2015

2011 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE WHILE DRIVING. *SMD THE ABS MODULE WAS REPLACED. *JB

Incident date: Sep 29, 2015

2011 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE WHILE DRIVING. *SMD THE ABS MODULE WAS REPLACED. *JB

Incident date: Jun 2, 2015

STARTED CAR AND STEERING WAS SO HARD I COULD NOT SAFELY STEER THE CAR. IT WAS TOWED TO THE DEALER (MARGATE LINCOLN, MARGATE FLORIDA) FOR REPAIR. THEY TOLD ME THE INCIDENT WAS NOT RELATED TO THE MANUFACTURES RECALL AND THAT I WOULD HAVE TO PAY FOR IT. I HAVE REPAIR COVERAGE SO IT ONLY COST ME 100... Read more

Incident date: Jun 2, 2015

Incident date: May 11, 2015

LOSS OF POWER STEERING IN THE VEHICLE - POWER STEERING ASSIST FAULT, WHILE DRIVING THE VEHICLE. PULLED THE VEHICLE OVER AND AFTER 5 TIMES OF TURNING THE VEHICLE OFF, AND THEN RESTARTING IT, THE ALERT WOULD GO AWAY AND THE POWER STEERING WOULD BE ACTIVE AGAIN. HAS BEEN AN ONGOING ISSUE FOR THE LAST 6... Read more

Incident date: Jun 11, 2014

INTERIOR DOOR HANDLE ON DRIVER SIDE DID NOT RETRACT PROPERLY CAUSING DOOR HANDLE TO BE INOPERABLE TO OPEN FROM INSIDE OF VEHICLE. CONCERNS WERE MADE AWARE BY OWNER TO THE DEALERSHIP ABOUT ALL DOORS AND THERE LACK OF CONFIDENCE TO OPERATE ESPECIALLY IN A CRASH. WHEN OWNER CONTACTED DEALERSHIP IN ... Read more

Incident date: Jun 11, 2014

Incident date: Dec 3, 2014

I OWN A LINCOLN MKZ HYBRID (2011). I HAVE WHAT I CONSIDER A SAFETY FAILURE/HAZARD. THE DRIVER'S SIDE DOOR LOCK/LATCH FAILED AND I HAVE BEEN UNABLE TO OPEN THE DOOR FROM THE INSIDE. I HAVE TO OPEN THE WINDOW AND OPEN THE DOOR BY WAY OF THE OUTSIDE HANDLE. IN AN EMERGENCY, IF THE ELECTRICAL SYSTE... Read more

Incident date: Dec 3, 2014

Incident date: Jul 29, 2014

POWER STEERING ASSIST WENT OUT WHILE DRIVING CAR. STEERING SYSTEM FAULT LIGHT WENT ON. PULLED OVER, TURNED OFF ENGINE AND THEN RESTARTED IT. POWER STEERING ASSIST WORKED UNTIL A FEW HOURS LATER IT WENT OFF AGAIN IN THE DRIVEWAY. TURNED OFF ENGINE AND THEN RESTARTED IT AND POWER STEERING ASSIST WORKE... Read more

Incident date: May 17, 2014

WHILE DRIVING SLOWLY (LESS THAN 30 MPH), A CHIME SOUNDED AND TWO MESSAGES APPEARED ON MY DASH-BOARD, "POWER STEERING ASSIST FAULT," AND "SERVICE ADVANCETRAC." SIMULTANEOUSLY, POWER STEERING ASSIST STOPPED WORKING, REQUIRING ME TO MUSCLE THE STEERING WHEEL AROUND IN ORDER TO MANEUVER OUT OF HARMS WA... Read more

Incident date: Mar 5, 2014

3/5/14 DRIVER AND PASSENGER CLIMATE CONTROL SEATS ARE INOPERATIVE. NO INDICATOR LIGHT AFTER PRESSING BUTTONS. TOOK TO DEALER 3/12/14. FROM DEALER WRITEUP: VERIFIED CLIMATE CONTROLLED SEATS ARE INOP. SELF TESTED, COULD NOT COMMUNICATE WITH DCSM MODULE. RAN OASIS, NO MESSAGES MATCH CONCERN. PERFOR... Read more

Incident date: Mar 5, 2014

Technical Service Bulletins — 2011 LINCOLN MKZ HYBRID

7 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	1
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS	1
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY	1
060000 ENGINE AND ENGINE COOLING	1
110000 ELECTRICAL SYSTEM	1
140000 AIR BAGS	1
353000 EQUIPMENT:ELECTRICAL	1

353000 EQUIPMENT:ELECTRICAL

Certain 2010 ??A?A? 2012 Model Year Fusion / MKZ / Milan Hybrid Vehicles Hybrid Battery Reduced Electric Vehicle Operation BECM and PCM Software Update In all the affected vehicles, outdated software may result in reduced EV-only mode perf

140000 AIR BAGS

Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that

110000 ELECTRICAL SYSTEM

Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. Th

060000 ENGINE AND ENGINE COOLING

Some 2010-2012 Fusion hybrid electric vehicle (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation. Do not attempt repairs at this time. Engineer

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

FORD/LINCOLN: WHEN FLAT TOWING VEHICLE, BATTERY WILL DRAIN, DUE TO MANUAL INSTRUCTION OF KEY REMAINING IN ACCESSORY POSITION. MODEL 2010-13 FUSION, 2010-11 MILAN, 2011-12 MKZ. *PE

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

FUSION HYBRID, LINCOLN MKZ, MERCURY MILAN 2010-2011 MAY EXHIBIT WRENCH LIGHT ON WITH NO DRIVEABILITY CONCERNS, NO DIAGNOSTIC TROUBLE CODE. *LJ

NHTSA Safety Investigations — LINCOLN MKZ HYBRID

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA — Open — Model Year: 2015

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causi... ng the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.Read more

EA — Closed — Model Year: 2013

Door Latch Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta, MY 2013 Ford Fusion and MY 2013 Lincoln MKZ vehicles. All of the affected vehicles share the same door latc... h design.ODI has received 281 unique reports related to the alleged problem, with over 100 claiming that the door(s) opened inadvertently while the vehicle was in motion. There were no crashes reported however three separate injuries were indicated, all caused by a rebounding door striking a consumer after they attempted to close it. In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 1,102 unique reports related to the alleged problem. There were no injury claims but there were two claims of low speed accidents occurring involving the door opening while driving and damaging property. Ford also submitted 10,883 warranty claims related to door latch failures.Many customers indicated that the door would not latch at all and accordingly they decided to restrain the door by other means (looping the seatbelt through the door, or using rope or tape) in order to drive the vehicle.Some customers also reported multiple door latch failures occurring on the same vehicle on different doors occurring months apart.On April 23rd, 2015 Ford notified ODI that it would conduct a safety recall (15V-246) to remedy door latches failures on certain MY 2011-2014 Ford Fiesta and MY 2013-2014 Ford Fusion and Lincoln MKZ vehicles.According to Ford, the pawl spring tab located within the door latch can break off, or separate and result in a ?door will not close condition.The recalled vehicles include Fiesta vehiclesmanufactured from the start of the MY 2011 to May 2013 and Fusion and MKZ vehicles manufactured from the start of the MY 2013 year until May 2013.In May 2013 Ford reports that it made a manufacturing quality control change, specific to the spring tab, to improve the performance of the existing part.The door latch spring tab was redesigned and the new latch was phased into production in December 2014 with a new part number.Ford will replace all four door latches on the affected vehicles with the new latch design currently in production.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.Read more

LINCOLN MKZ HYBRID — All Years Overview

Complete safety history for the LINCOLN MKZ HYBRID across all model years.

0 Total Recalls

231 Total Complaints

2 Investigations

11 Reported Crashes

1 Reported Fires

0 Reported Deaths

LINCOLN MKZ HYBRID — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Complaints
2020	2	View
2019	2	View
2018	2	View
2017	27	View
2016	7	View
2015	15	View
2014	31	View
2013	18	View
2012	78	View
2011 (current)	49

Other LINCOLN Models

Model	Recalls	Complaints
NAVIGATOR	549	1,731	View
AVIATOR	367	666	View
MKX	365	1,718	View
MKZ	351	1,974	View
CORSAIR	266	204	View
TOWN CAR	125	4,351	View
NAUTILUS	112	229	View
ZEPHYR	111	289	View