Omnipod 5 Automated Insulin Delivery System, iOS Application. Model Number: PT-000664/M009-S-AP. ...
FDA Device Recall #Z-2016-2025 — Class II — May 23, 2025
Recall Summary
| Recall Number | Z-2016-2025 |
| Classification | Class II — Moderate risk |
| Date Initiated | May 23, 2025 |
| Status | Ongoing |
| Voluntary | Voluntary: Firm initiated |
Recalling Firm
| Firm | Insulet Corporation |
| Location | Acton, MA |
| Product Type | Devices |
| Quantity | 122,823 downloads |
Product Description
Omnipod 5 Automated Insulin Delivery System, iOS Application. Model Number: PT-000664/M009-S-AP. Software Version: all Product Description: The Omnipod 5 iOS App software is available to download through the Apple app store. The Omnipod 5 App is the user interface that controls the Omnipod 5 Automated Insulin Delivery System. It is used to activate/deactivate Pods, display alerts/alarms, and send insulin delivery commands for execution to the Pod. Only available in the US.
Reason for Recall
Insulet Corporation is recalling Omnipod 5 iOS App, due to a software design issue in which a comma is not recognized as a decimal separator and the user cannot enter a decimal separator in any manual entry screen if the user manually updates their phone settings to a region OUS that uses a decimal separator instead of a period decimal separator or chooses that format as a preference. Use of the affected software may result in over delivery of insulin by increasing the amount of insulin when a decimal separator is not recognized (e.g., 0.1 unit recognized as 1 unit) and thus may result in hypoglycemia, potentially severe.
Distribution Pattern
US market only- Although there are 122823 downloads of the application, our data shows there are only ~80k active users.
Lot / Code Information
Model Number: PT-000664/M009-S-AP. UDI-DI: 10385083000336. All software versions 1.X.X
Other Recalls from Insulet Corporation
| Recall # | Classification | Product | Date |
|---|---|---|---|
| Z-0132-2026 | Class II | The failure occurs if a user on the Omnipod 5 i... | Sep 11, 2025 |
| Z-0591-2024 | Class I | Omnipod 5 App (on compatible Android smartphone... | Nov 30, 2023 |
| Z-2618-2023 | Class II | Omnipod 5 Automated Insulin Delivery System | Feb 28, 2023 |
| Z-0423-2023 | Class II | Omnipod 5 Automated Insulin Delivery System Pr... | Nov 14, 2022 |
| Z-0154-2023 | Class I | 18239: ASM Omnipod Dash PDM, insulin delivery s... | Oct 17, 2022 |
Frequently Asked Questions
A software recall means the device's embedded software or firmware has a defect that could affect its performance or safety. Many software recalls are corrected through firmware updates that can be applied without physically replacing the device. For implantable devices, the update may be delivered wirelessly during a routine clinic visit. For external devices, the manufacturer may provide updated software files or replacement units. Contact your healthcare provider to determine whether your specific device and software version are affected and what action is recommended.
Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.
Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.
What Should You Do?
Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.