Sensodyne PRONAMEL (Potassium nitrate 5%, Sodium fluoride 0.25%) Active SHIELD Toothpaste for Sen...
FDA Drug Recall #D-0592-2025 - Class III, August 5, 2025
Recall Summary
| Recall Number | D-0592-2025 |
| Classification | Class III, Low risk |
| Date Initiated | August 5, 2025 |
| Status | Ongoing |
| Voluntary | Voluntary: Firm initiated |
Recalling Firm
| Firm | Haleon US Holdings LLC |
| Location | East Durham, NY |
| Product Type | Drugs |
| Quantity | 46,692 tubes |
Product Description
Sensodyne PRONAMEL (Potassium nitrate 5%, Sodium fluoride 0.25%) Active SHIELD Toothpaste for Sensitive Teeth, Fresh Mint, Net WT 3.4OZ (96.4g) Tube, 6 tubes x 2 inners, per case, Distributed by GSK Consumer Healthcare, Warren, NJ 07059. UPC 3 10158 35691 2
Reason for Recall
Labeling: Label Mix-up: The outer carton is labelled Fresh Mint. The tube is labelled Cool Mint/Whitening. The toothpaste inside the tube is Fresh Mint as indicated on the outer carton
Distribution Pattern
Nationwide in the USA.
Lot / Code Information
Lot # for Case: 5058RB, Exp. date: 08/31/2027 Lot # for Carton and Tube: NJ2A, Exp 08/31/2027
Other Recalls from Haleon US Holdings LLC
| Recall # | Classification | Product | Date |
|---|---|---|---|
| D-0595-2026 | Class I | Gas-X Extra Strength, SIMETHICONE 125 mg/ANTIGA... | Jun 4, 2026 |
| D-0542-2026 | Class II | Gas-X, Simethicone 125 mg/ ANTIGAS, 120 SoftGel... | May 11, 2026 |
| D-0297-2026 | Class III | parodontax (cetylpyridinium chloride)ACTIVE GUM... | Dec 26, 2025 |
| D-0317-2024 | Class I | Robitussin Honey CF Max Nighttime Adult (Acetam... | Dec 26, 2023 |
| D-0316-2024 | Class I | Robitussin Honey CF Max Non-Drowsy Adult (Aceta... | Dec 26, 2023 |
Frequently Asked Questions
Stop using the medication immediately and contact your pharmacist. A mislabeling recall can range from a minor technical error (wrong font size) to a serious mix-up where one drug is inside another drug's packaging. If you received a medication that looks or acts differently than expected, or if you experienced unexpected effects, tell your doctor immediately. The pharmacist can verify whether your specific lot is affected and provide a replacement. Report any adverse effects experienced to FDA MedWatch at 1-800-FDA-1088.
Not necessarily. Many drug recalls are initiated because of quality system failures or test results that suggest a product might not meet specifications, even if no patients have reported harm. The FDA uses a precautionary approach: if there is reason to believe quality standards were not met, a recall is required regardless of whether adverse effects have been reported. Class I recalls typically involve a reasonable probability of harm; Class II recalls may cause temporary health issues; Class III recalls are for products unlikely to cause adverse health consequences but that still violate regulations.
Pharmacies typically receive recall notices directly from drug wholesalers and manufacturers within days of the recall being announced. Your pharmacist can look up whether any product in your prescription history matches a recalled lot number. For current recalls, the FDA publishes updates at FDA.gov/safety/recalls-market-withdrawals-safety-alerts and sends MedWatch email alerts for significant drug safety issues. You can sign up for MedWatch alerts at FDA.gov. Most major pharmacy chains also have their own recall notification systems that automatically alert pharmacists when a recalled product is in their inventory.
What Should You Do?
Stop using this medication if affected by this recall. Contact your pharmacist or prescribing doctor immediately for guidance. Do not flush medications, use a drug take-back program.