uEXPLORER PET/CT System - Product Usage: intended to be operated by qualified healthcare professi...

FDA Device Recall #Z-2594-2021 — Class II — August 2, 2021

Recall Summary

Recall Number Z-2594-2021
Classification Class II — Moderate risk
Date Initiated August 2, 2021
Status Ongoing
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm Shanghai United Imaging Healthcare Co., Ltd.
Location Shanghai, N/A
Product Type Devices
Quantity 1 system

Product Description

uEXPLORER PET/CT System - Product Usage: intended to be operated by qualified healthcare professionals to assist in the detection, localization, diagnosis, staging, restaging, treatment planning and treatment response evaluation for diseases and disorders in, but not limit to, oncology, cardiology and neurology.

Reason for Recall

The EXAM acquisition workflow could occasionally freeze after canceling the PET scan.

Distribution Pattern

U.S. Nationwide distribution in the states of CA, IL, IN, TX, and WI.

Lot / Code Information

Model: 88000025 GTIN/UDI Code: 06971576832040 / 01 06971576832040 240 88000025 21 F00002 Serial Numbers: F00002

Other Recalls from Shanghai United Imaging Healthcare Co...

Recall # Classification Product Date
Z-1353-2023 Class II Shanghai United Imaging Healthcare Co., Ltd. Po... Mar 1, 2023
Z-0087-2023 Class II Positron Emission Tomography and Computed Tomog... May 30, 2022
Z-2593-2021 Class II uMI 550 System - Product Usage: intended to be ... Aug 2, 2021
Z-1160-2021 Class II Digitial Medica X-ray Imagining System, Model: ... Jan 25, 2021
Z-0448-2021 Class II Positron Emission Tomography and Computed Tomog... Aug 5, 2020

Frequently Asked Questions

Contact your healthcare provider and the device manufacturer immediately. Check whether your specific model number and lot number are included in the recall scope. For external devices, stop using the affected product and arrange a replacement. For implanted devices, do not panic — removal is typically not required unless the risk assessment clearly indicates it. Your physician will guide you based on your individual clinical situation and the FDA's recommended actions. Report any adverse effects you may have experienced to FDA MedWatch at 1-800-FDA-1088.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.