Universal Viewer Workflow Manager, Image processing radiological system

FDA Device Recall #Z-0143-2024 — Class II — September 8, 2023

Recall Summary

Recall Number Z-0143-2024
Classification Class II — Moderate risk
Date Initiated September 8, 2023
Status Ongoing
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm GE Healthcare
Location Chicago, IL
Product Type Devices
Quantity 57 units

Product Description

Universal Viewer Workflow Manager, Image processing radiological system

Reason for Recall

When using Universal Viewer or Centricity Universal Viewer with Workflow Manager (WFM), if a third-party reporting application is used to launch exams, it could display information on a different patient than WFM and the Viewer.

Distribution Pattern

Nationwide distribution to AR, AZ, CA, CO, DE, FL, GA, IL, IN, ME, MI, MN, MO, NE, NJ, NM, NV, NY, OH, OK, PA, SC, SD, TN, TX. International distribution to Austria, Canada, France, Germany, Hong Kong, Israel, Italy, Philippines, Singapore, Thailand, Turkey, Vietnam.

Lot / Code Information

UDI/DI 00195278379610, Software versions 7.0 SP1.1, 7.0 SP1, 7.0 SP0.0.5, 7.0 SP0.1.0. All product IDs with an affected software version are impacted.

Other Recalls from GE Healthcare

Recall # Classification Product Date
Z-1475-2026 Class II GE Healthcare Centricity Universal Viewer Zero ... Jan 16, 2026
Z-1485-2025 Class II GE Healthcare Centricity Radiology RA600 (RA600... Feb 19, 2025
Z-1487-2025 Class II GE Healthcare Centricity Centricity PACS-IW wit... Feb 19, 2025
Z-1486-2025 Class II GE Healthcare Centricity Cardiology CA1000 (CA1... Feb 19, 2025
Z-1484-2025 Class II GE Healthcare Centricity PACS-IW (PACS-IW), Mod... Feb 19, 2025

Frequently Asked Questions

Contact your healthcare provider and the device manufacturer immediately. Check whether your specific model number and lot number are included in the recall scope. For external devices, stop using the affected product and arrange a replacement. For implanted devices, do not panic — removal is typically not required unless the risk assessment clearly indicates it. Your physician will guide you based on your individual clinical situation and the FDA's recommended actions. Report any adverse effects you may have experienced to FDA MedWatch at 1-800-FDA-1088.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.