Mi1250 SYNCHRONY 2, Item Numbers: a) 39541, FLEXSOFT S-Vector; b) 39545, FLEX28 S-Vector; ...

FDA Device Recall #Z-2356-2024 — Class II — April 18, 2024

Recall Summary

Recall Number Z-2356-2024
Classification Class II — Moderate risk
Date Initiated April 18, 2024
Status Ongoing
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm MED-EL Elektromedizinische Gereate, Gmbh
Location Innsbruck
Product Type Devices
Quantity 7 devices

Product Description

Mi1250 SYNCHRONY 2, Item Numbers: a) 39541, FLEXSOFT S-Vector; b) 39545, FLEX28 S-Vector; c) 39547, FLEX26 S-Vector; Cochlear Implant

Reason for Recall

A small number of devices may have a higher probability of a crack within the internal electronics substrate which could result in a non-functional device.

Distribution Pattern

US, Durham, NC

Lot / Code Information

a) 39541, UDI/DI 09008737395414, Serial Numbers: 859106; b) 39545, UDI/DI 09008737395452, Serial Numbers: 860731, 860782, 863380; c) 39547, UDI/DI 09008737395476, Serial Numbers: 860757, 860772, 863386

Other Recalls from MED-EL Elektromedizinische Gereate, Gmbh

Recall # Classification Product Date
Z-2136-2019 Class II MED EL Cochlear Implant System, Mi1000 MED EL ... Oct 16, 2018
Z-2137-2019 Class II MED EL Cochlear Implant System, SONATATIi100, s... Oct 16, 2018
Z-2138-2019 Class II MED EL Cochlear Implant System, PULSARci100 Sta... Oct 16, 2018
Z-1395-2017 Class II SONNET Mini Battery Pack CableProduct Usage: T... Oct 25, 2016

Frequently Asked Questions

Contact your healthcare provider and the device manufacturer immediately. Check whether your specific model number and lot number are included in the recall scope. For external devices, stop using the affected product and arrange a replacement. For implanted devices, do not panic — removal is typically not required unless the risk assessment clearly indicates it. Your physician will guide you based on your individual clinical situation and the FDA's recommended actions. Report any adverse effects you may have experienced to FDA MedWatch at 1-800-FDA-1088.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.