NeuViz 128 Multi-slice CT Scanner System with software version 1.0.7.4038+P06 or previous version

FDA Device Recall #Z-0876-2017 — Class II — August 31, 2016

Recall Summary

Recall Number Z-0876-2017
Classification Class II — Moderate risk
Date Initiated August 31, 2016
Status Terminated
Voluntary FDA Mandated

Recalling Firm

Firm Neusoft Medical Systems Co., Ltd.
Location Shenyang, N/A
Product Type Devices
Quantity 23 units

Product Description

NeuViz 128 Multi-slice CT Scanner System with software version 1.0.7.4038+P06 or previous version

Reason for Recall

The Firm discovered during contrast agent tracking scan, when the expected concentration of contrast agent is reached, later planned scan may be interrupted. The system must be powered down and restarted to clear the interruption error before scanning can resume.

Distribution Pattern

US Distribution

Lot / Code Information

NeuViz 128 Multi-slice CT Scanner System with software version 1.0.7.4038+P06 or previous version

Other Recalls from Neusoft Medical Systems Co., Ltd.

Recall # Classification Product Date
Z-1279-2019 Class II NeuViz 64 Multi-slice CT Scanner System Prod... Oct 22, 2018
Z-1281-2019 Class II NeuViz 16 Essence Multi-slice CT Scanner System... Oct 22, 2018
Z-1280-2019 Class II NeuViz 128 Multi-slice CT Scanner System Pro... Oct 22, 2018
Z-3044-2017 Class II Neusoft Medical NeuViz 64 Multi-slice CT Sc... May 19, 2017
Z-3045-2017 Class II Neusoft NeuViz 128 Multi-slice CT Scanner Syst... May 19, 2017

Frequently Asked Questions

Contact your healthcare provider and the device manufacturer immediately. Check whether your specific model number and lot number are included in the recall scope. For external devices, stop using the affected product and arrange a replacement. For implanted devices, do not panic — removal is typically not required unless the risk assessment clearly indicates it. Your physician will guide you based on your individual clinical situation and the FDA's recommended actions. Report any adverse effects you may have experienced to FDA MedWatch at 1-800-FDA-1088.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.