Viterion TeleHealth Monitor Model Number V100, Product Codes 09377512 (US) and 04480218 (UK). P...

FDA Device Recall #Z-0820-2013 — Class II — November 15, 2012

Recall Summary

Recall Number Z-0820-2013
Classification Class II — Moderate risk
Date Initiated November 15, 2012
Status Terminated
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm Viterion TeleHealthcare Llc
Location Tarrytown, NY
Product Type Devices
Quantity Domestic: 19,106 units; Foreign: 267 units

Product Description

Viterion TeleHealth Monitor Model Number V100, Product Codes 09377512 (US) and 04480218 (UK). Physiological patient monitor (without arrhythmia detection or alarms). Viterion V100, V100-BGM and V500 Telehealth Monitors transfer medical information.

Reason for Recall

Viterion telehealth monitors do not transmit "HI" (above the meter's measurable range) and "LO" (below the meter's measurable range) blood glucose readings from Bayer's Contour Elite XL blood glucose meters, or from Roche's Accu-Chek Advantage 03 and 04 meters to healthcare professionals.

Distribution Pattern

Worldwide Distribution-USA (nationwide) and the United Kingdom.

Lot / Code Information

All units are affected. List of affected serial numbers were provided as Excel spreadsheet due to the large volume.

Other Recalls from Viterion TeleHealthcare Llc

Recall # Classification Product Date
Z-0821-2013 Class II Viterion TeleHealth Monitor Model Number V100-B... Nov 15, 2012
Z-0822-2013 Class II Viterion TeleHealth Monitor Model Number V500; ... Nov 15, 2012

Frequently Asked Questions

Contact your healthcare provider and the device manufacturer immediately. Check whether your specific model number and lot number are included in the recall scope. For external devices, stop using the affected product and arrange a replacement. For implanted devices, do not panic — removal is typically not required unless the risk assessment clearly indicates it. Your physician will guide you based on your individual clinical situation and the FDA's recommended actions. Report any adverse effects you may have experienced to FDA MedWatch at 1-800-FDA-1088.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.