t:slim X2 Insulin Pump with Dexcom G5 Mobile CGM, and t:slim X2 Insulin Pump with Basal-IQ Techno...

FDA Device Recall #Z-1258-2022 — Class II — September 10, 2020

Recall Summary

Recall Number Z-1258-2022
Classification Class II — Moderate risk
Date Initiated September 10, 2020
Status Ongoing
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm Tandem Diabetes Care Inc
Location San Diego, CA
Product Type Devices
Quantity 5,206

Product Description

t:slim X2 Insulin Pump with Dexcom G5 Mobile CGM, and t:slim X2 Insulin Pump with Basal-IQ Technology

Reason for Recall

Insulin pumps may display unexpected fluctuation of the remaining battery life so ensure pump battery life does not fall below 25% remaining power. If the battery life drops to less than 5%, insulin delivery will continue for 30 minutes and then the pump will power off and insulin delivery will stop. If the battery reaches 1%, then insulin delivery will stop, which could lead to hyperglycemia.

Distribution Pattern

International distribution in the country of Australia.

Lot / Code Information

Dexcom G5 - All Serial Numbers; Basal-IQ Technology - Software Versions 6.3.01 and Earlier

Other Recalls from Tandem Diabetes Care Inc

Recall # Classification Product Date
Z-1811-2022 Class II t:slim X2 insulin pump; t:slim X2 insulin pump ... May 24, 2022
Z-1812-2022 Class II t:slim X2 insulin pump; t:slim X2 insulin pump ... May 24, 2022
Z-2471-2018 Class II t:slim G4 Insulin Pump with Dexcom G4 Platinum ... Apr 23, 2018
Z-0827-2014 Class I T:slim Insulin Delivery System Insulin Infu... Jan 10, 2014

Frequently Asked Questions

Contact your physician immediately if you use an electrical device or implant affected by this recall. For external devices (monitors, pumps), stop using the device and contact the manufacturer for a replacement. For implanted devices (pacemakers, ICDs), your cardiologist will assess whether you need device replacement surgery — the decision depends on how dependent you are on the device and the actual failure rate observed in the field. Do not attempt to repair or modify a recalled electrical medical device yourself. Monitor for any new or unusual symptoms and report them to your doctor.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.