smiths medical Medfusion Model 3500 Syringe pump
FDA Device Recall #Z-0863-2024 — Class I — December 19, 2023
Recall Summary
| Recall Number | Z-0863-2024 |
| Classification | Class I — Serious risk |
| Date Initiated | December 19, 2023 |
| Status | Ongoing |
| Voluntary | Voluntary: Firm initiated |
Recalling Firm
| Firm | Smiths Medical ASD Inc. |
| Location | Minneapolis, MN |
| Product Type | Devices |
| Quantity | 93177 pumps |
Product Description
smiths medical Medfusion Model 3500 Syringe pump
Reason for Recall
Medfusion syringe pumps, with software versions before v6.0.0, may have the following issues:1. Delivery During Motor Not Running High Priority Alarm, 2. Infusion Restarted with Incorrect Parameters, 3. Screen Lock, 4. Interruption of Bolus or Loading Dose Delivery, 5. Pump Displays Incorrect Bolus/Loading Dose, 6. Loading/Bolus Dose Below the Minimum Recommended Rate, 7. Motor Rate Error, 8. Incorrect Recall Last Settings, 9. Corrupt Configuration, 10. Auto Lock, 11. Toolbox Configuration Loading Dose Time Values. Smiths Medical corrected all issues included in this notification in previous software updates and the corrections were carried forward into all subsequent software releases. Please ensure you have the most recent Medfusion software (v6.0.0) installed on your pumps.
Distribution Pattern
worldwide
Lot / Code Information
All Medfusion Model 3500 pumps with software v3.X, v4.X, and v5.0.0 and was addressed in software v6.0.0 (2012) and all subsequent versions.
Other Recalls from Smiths Medical ASD Inc.
| Recall # | Classification | Product | Date |
|---|---|---|---|
| Z-0143-2025 | Class II | smiths medical portex, Nasopharyngeal Airway, S... | Jul 18, 2024 |
| Z-0145-2025 | Class II | smiths medical portex, Y' PIECE 15MM, REF 100/2... | Jul 18, 2024 |
| Z-0146-2025 | Class II | smiths medical portex, 'ORATOR' SPEAKING VALVE ... | Jul 18, 2024 |
| Z-0144-2025 | Class II | smiths medical portex, 15mm Double Swivel Conne... | Jul 18, 2024 |
| Z-0147-2025 | Class II | smiths medical portex, Thermovent 1200, 15mm/22... | Jul 18, 2024 |
Frequently Asked Questions
A software recall means the device's embedded software or firmware has a defect that could affect its performance or safety. Many software recalls are corrected through firmware updates that can be applied without physically replacing the device. For implantable devices, the update may be delivered wirelessly during a routine clinic visit. For external devices, the manufacturer may provide updated software files or replacement units. Contact your healthcare provider to determine whether your specific device and software version are affected and what action is recommended.
Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.
Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.
What Should You Do?
Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.