Sysmex XE-5000 Automated Hematology System; an automated differential cell counter; Sysmex Corpo...
FDA Device Recall #Z-0255-2013 — Class II — June 1, 2012
Recall Summary
| Recall Number | Z-0255-2013 |
| Classification | Class II — Moderate risk |
| Date Initiated | June 1, 2012 |
| Status | Terminated |
| Voluntary | Voluntary: Firm initiated |
Recalling Firm
| Firm | Sysmex America, Inc. |
| Location | Mundelein, IL |
| Product Type | Devices |
| Quantity | 763 units |
Product Description
Sysmex XE-5000 Automated Hematology System; an automated differential cell counter; Sysmex Corporation, Kobe, Japan; Sysmex America, One Nelson C. White Parkway, Mundelein, IL 60060; catalog #063-7591-7 The Sysmex XE-5000 is an automated hematology analyzer for in vitro diagnostic use in screening patient populations found in clinical laboratories. The XE-5000 performs analyses using the following methods: RF/DC Detection Method, Sheath Row DC Detection Method, and Flow Cytometry Methods using a Semiconductor Laser. Particle characterization and identification is based on detection of forward scatter, fluorescence and adaptive cluster analysis. Using the same reagents as the XE-2100, the XE-5000 automatically classifies cells from blood and body fluids and carries out all processes automatically from aspiration of the sample to outputting the results.
Reason for Recall
There is a variation of reticulocyte counts between XE Series (XE-2100, XE-5000) and XT-Series (XT-2000i, XT-4000i) hematology analyzers that may result in a retic counts that are an average of 21% lower on the XE-Series because of a low bias.
Distribution Pattern
Nationwide distribution: USA including Puerto Rico.
Lot / Code Information
catalog #063-7591-7, all serial numbers
Other Recalls from Sysmex America, Inc.
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| Z-1136-2026 | Class II | TS-10/TS-10H Tube Sorter, automatic sorting sys... | Dec 15, 2025 |
| Z-1113-2025 | Class II | Sysmex PS-10 Sample Preparation System with sof... | Jan 6, 2025 |
| Z-2687-2020 | Class II | Sysmex PS-10 Sample Preparation System Catalog... | Jul 6, 2020 |
| Z-1703-2020 | Class II | The CF-70 instrument (product code: LXG; Regula... | Mar 9, 2020 |
| Z-1717-2020 | Class II | Sysmex CV-11 Sample Unit, an integrated modular... | Jan 21, 2020 |
Frequently Asked Questions
Contact your healthcare provider and the device manufacturer immediately. Check whether your specific model number and lot number are included in the recall scope. For external devices, stop using the affected product and arrange a replacement. For implanted devices, do not panic — removal is typically not required unless the risk assessment clearly indicates it. Your physician will guide you based on your individual clinical situation and the FDA's recommended actions. Report any adverse effects you may have experienced to FDA MedWatch at 1-800-FDA-1088.
Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.
Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.
What Should You Do?
Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.