REX (Recovery Exercise X-Trainer) Pressure Therapy System- USER Manual. Intended to temporarily r...

FDA Device Recall #Z-1398-2023 — Class II — March 7, 2023

Recall Summary

Recall Number Z-1398-2023
Classification Class II — Moderate risk
Date Initiated March 7, 2023
Status Ongoing
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm Compass Health Brands (Corporate Office)
Location Middleburg Heights, OH
Product Type Devices
Quantity 30 units

Product Description

REX (Recovery Exercise X-Trainer) Pressure Therapy System- USER Manual. Intended to temporarily relieve minor muscle aches and/or pains, and to temporarily increase circulation to the treated areas. Models: DVTREX-U and DVTREX -L

Reason for Recall

Error in the Introduction section of the user manual that indicates the device may be used for the prevention of deep vein thrombosis (DVT). Marketed without a 510k for this indication

Distribution Pattern

Worldwide distribution - US Nationwide and the country of Canada.

Lot / Code Information

UDI-DI: DVTREX-L: 00092237622933 DVTREX-U: 00092237622926 All Serial Numbers

Other Recalls from Compass Health Brands (Corporate Office)

Recall # Classification Product Date
Z-0510-2022 Class II Voyager Rollator-intended as a mechanical walke... Jan 10, 2022
Z-1343-2019 Class II MediPress pneumatic compression system, Half L... Apr 8, 2019
Z-1347-2019 Class II MediPress pneumatic compression system Full Leg... Apr 8, 2019
Z-1344-2019 Class II MediPress pneumatic compression system Full Leg... Apr 8, 2019
Z-1346-2019 Class II MediPress pneumatic compression system Full Leg... Apr 8, 2019

Frequently Asked Questions

Contact your healthcare provider and the device manufacturer immediately. Check whether your specific model number and lot number are included in the recall scope. For external devices, stop using the affected product and arrange a replacement. For implanted devices, do not panic — removal is typically not required unless the risk assessment clearly indicates it. Your physician will guide you based on your individual clinical situation and the FDA's recommended actions. Report any adverse effects you may have experienced to FDA MedWatch at 1-800-FDA-1088.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.