OmniTom Computed tomography x-ray system, Model NL5000, all NL5000 systems with software version ...

FDA Device Recall #Z-2772-2020 — Class II — July 15, 2020

Recall Summary

Recall Number Z-2772-2020
Classification Class II — Moderate risk
Date Initiated July 15, 2020
Status Terminated
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm NeuroLogica Corporation
Location Danvers, MA
Product Type Devices
Quantity 35

Product Description

OmniTom Computed tomography x-ray system, Model NL5000, all NL5000 systems with software version before 05.01.01 - Product Usage: is intended to be used for x-ray computed tomography applications for anatomy that can be imaged in the 40 cm aperture, primarily head and neck.

Reason for Recall

There are potential issues related to the operational state of the scanner, specifically for transport and inadvertent system shutdowns. There could be a possibility of potential delay in patient treatment if proper use instructions are not followed.

Distribution Pattern

Worldwide distribution - US Nationwide distribution and the countries of Canada, India, Portugal, Singapore, Slovak Republic, Thailand, Turkey, UK.

Lot / Code Information

UDI: 08806167789220; all NL5000 systems with software version before 05.01.01; Serial Numbers: 00008 00009 00010 00011 00012 00013 00016 00018 00020 00021 00022 00023 00024 00027 00030 00031 00032 00033 00035 00036 00037 00040 00043 00044 00045 00046 00007 00014 00017 00028 00034 00038 00039 00041 00042

Other Recalls from NeuroLogica Corporation

Recall # Classification Product Date
Z-0480-2026 Class II GM85 Digital Mobile X-ray imaging System; Mode... Oct 7, 2025
Z-2715-2024 Class II GM60A. Digital Diagnostic Mobile X-Ray System. Jul 8, 2024
Z-1056-2024 Class II Samsung Digital Diagnostic Mobile X-ray System,... Dec 28, 2023
Z-2068-2023 Class II OmniTom/OmniTom Elite- X-ray computed tomograph... Jun 6, 2023
Z-1414-2023 Class II Samsung GM85 Digital X-ray Imaging System-A Dig... Mar 8, 2023

Frequently Asked Questions

Contact your healthcare provider and the device manufacturer immediately. Check whether your specific model number and lot number are included in the recall scope. For external devices, stop using the affected product and arrange a replacement. For implanted devices, do not panic — removal is typically not required unless the risk assessment clearly indicates it. Your physician will guide you based on your individual clinical situation and the FDA's recommended actions. Report any adverse effects you may have experienced to FDA MedWatch at 1-800-FDA-1088.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.