Philips IntelliSpace PACS 4.4 image management systems performs digital image processing, measure...

FDA Device Recall #Z-2252-2014 — Class II — July 24, 2014

Recall Summary

Recall Number Z-2252-2014
Classification Class II — Moderate risk
Date Initiated July 24, 2014
Status Terminated
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm Philips Healthcare Informatics, Inc.
Location Foster City, CA
Product Type Devices
Quantity 109 units

Product Description

Philips IntelliSpace PACS 4.4 image management systems performs digital image processing, measurement and communication and storage.

Reason for Recall

A problem was detected in the Philips IntelliSpace PAC 4.4 software where if patient information is changed in the DICOM header and the study is exported before the image is updated in the PACS, the unchanged data may export causing the potential for diagnosis on incomplete data.

Distribution Pattern

US and Australia, Belgium, Canada, Egypt, France, Germany, Netherlands, Oman, Saudi Arabia, Spain, Switzerland, United Arab Emirates, United Kingdom.

Lot / Code Information

IntelliSpace 4.4

Other Recalls from Philips Healthcare Informatics, Inc.

Recall # Classification Product Date
Z-2338-2020 Class II IntelliSpace PACS 4.4, Product number 837507 - ... Apr 19, 2019
Z-1646-2014 Class II Philips XRE, the dictation editor system includ... May 5, 2014
Z-0269-2014 Class II Philips brand IntelliSpace PACS 4.4, Image Mana... Oct 14, 2013

Frequently Asked Questions

A software recall means the device's embedded software or firmware has a defect that could affect its performance or safety. Many software recalls are corrected through firmware updates that can be applied without physically replacing the device. For implantable devices, the update may be delivered wirelessly during a routine clinic visit. For external devices, the manufacturer may provide updated software files or replacement units. Contact your healthcare provider to determine whether your specific device and software version are affected and what action is recommended.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.