Orthopantomograph OP300 dental computed tomography x-ray system. The X-ray device produces con...

FDA Device Recall #Z-2413-2024 — Class II — October 28, 2021

Recall Summary

Recall Number Z-2413-2024
Classification Class II — Moderate risk
Date Initiated October 28, 2021
Status Ongoing
Voluntary FDA Mandated

Recalling Firm

Firm Palodex Group Oy
Location Tuusula
Product Type Devices
Quantity 103

Product Description

Orthopantomograph OP300 dental computed tomography x-ray system. The X-ray device produces conventional 2D X-ray images and Xray projection images for the reconstruction of a 3D view. The device is operated and used by qualified healthcare professionals.

Reason for Recall

It was noticed in production on 28.10.2021, that the final testing database gives a pass result for Pan ADC repeatability test even when the test result is not within the set acceptance criteria (repeatability within 4%).

Distribution Pattern

US Nationwide-Worldwide

Lot / Code Information

DI: 06430035872725, 06430035872732, 06430035872749, 06430035872756, 06430035872763, 06430035872770

Other Recalls from Palodex Group Oy

Recall # Classification Product Date
Z-0842-2020 Class II Instrumentarium Dental Express SOLID STATE X-RA... Jan 7, 2020
Z-0840-2020 Class II Gendex GXPS-500 SOLID STATE X-RAY IMAGER (FLAT ... Jan 7, 2020
Z-0839-2020 Class II Soredex DIGORA Optime SOLID STATE X-RAY IMAGER ... Jan 7, 2020
Z-0841-2020 Class II KaVo Scan eXam SOLID STATE X-RAY IMAGER (FLAT P... Jan 7, 2020

Frequently Asked Questions

Contact your healthcare provider and the device manufacturer immediately. Check whether your specific model number and lot number are included in the recall scope. For external devices, stop using the affected product and arrange a replacement. For implanted devices, do not panic — removal is typically not required unless the risk assessment clearly indicates it. Your physician will guide you based on your individual clinical situation and the FDA's recommended actions. Report any adverse effects you may have experienced to FDA MedWatch at 1-800-FDA-1088.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.