Consumer Safety Complaints

Incident date: May 30, 2025

HONDALINK app does not operate as intended, restricting access to vehicle door unlock, safety warnings/alerts or tire safety information or roadside assistance during incidents.

Incident date: May 1, 2025

The overhead console is falling off due to weak plastic brackets in the housing. This overhead console failed over time with no contact and seems to be a big issue for many 2020 Tiguan owners. The console hanging down creating a driving hazard. There are many forum discussions laying out the issue and VW will not repair.

Incident date: May 30, 2025

My 2024 vw Id4 has 2 long ignored safety recalls. The dealer i bought car from won't respond and I'm very far down the waiting list for repairs. My car isn't in a garage and one of the recalls for the door handles is worsened by it being always outdoors. Would you please help me get both recalls fixed?

Incident date: May 1, 2025

The rear back-up camera in my 2019 Honda Pilot quit working. Apparently the problem is associated with the infotainment system. Many owners will not fix this issue because of the high cost of repairs, almost $5000. Not having a backup camera greatly increases the risk of accidents.

Incident date: Jul 1, 2024

I brought my 2022 F-250 in to Tasca Ford in Seekonk, MA in July 2024 because the camera system was malfunctioning. It would sometimes freeze, or certain cameras would work and others wouldn't, or sometimes choosing a different camera would do nothing and the current camera would stay on the screen and never leave. Sometimes the camera would be a little distorted. Obviously unreliable cameras are a... Read more

Incident date: May 30, 2025

Reduce power braking depress brake fully keeps popping up on my dash and not letting me take it out of gear

Incident date: Feb 5, 2025

Subject: Formal Complaint – Engine Failure in 2021 GMC Yukon Denali XL VIN: [XXX] Defect Number (GM): [XXX] GM Case Numbers: [XXX] / [XXX] / [XXX] Dear NHTSA Office of Defects Investigation, I am writing to formally report a critical mechanical failure in my 2021 GMC Yukon Denali XL, which resulted in a complete engine failure, rendering the vehicle inoperable and exposing my family to signif... Read more

Incident date: May 31, 2024

After pressing the button to turn the vehicle off the message board displays a "shift to park" alert. The vehicle will not completely turn off until you clear the message. I do not know how to clear the message so the vehicle will completely turn off and to keep this from happening again. It requires me to turn the vehicle off, restart it, put it in drive, stop, put it in park, then turn it off... Read more

Incident date: Apr 22, 2025

When making right turn, after completing turn the indicator automatically activates for a left turn. I have had this occur 10 times since purchasing vehicle last month.

Incident date: May 29, 2025

the rearview camera does not always come on when the vehicle is put in reverse. It appears to be the same issue as the newer Lincoln navigators and other fords for which a recall was just issued. The recall number for Ford is 25S49. The recall needs to include the 2017 navigator as well. You can not see behind the vehicle when the camera malfunctions The vehicle has not been to the dealer for t... Read more

Incident date: Apr 17, 2025

The step bar that come out whenever a door opens ro assist with getting inside the truck does not come out everytime. Sometime the bar will come down once door is open and remain down when the door closes. The bar is supposed to go ba k in once the door is closed. This happens several times in a week.

Incident date: Jan 8, 2025

While in reverse gear, during operation rear view camera stopped working and shows error that back up Camera is not available. Screen shows blue screen. It is very dangerous as it can cause an accident.

Incident date: Oct 10, 2024

CARFAX GOT THE WRONG MILEAGE 1 HAVE 185292 AND I CAN SEND PICTURES

Incident date: May 29, 2025

My back up camera show upside down or sometimes it shows a black screen. People have a habit of walking behind me when I’m backing up and I can’t see them. The warning beep sounds but I can’t tell if it a car or person behind me. When it first happen months ago I tried resetting camera, it didn’t work. Not sure if my extended warranty covers this.

Incident date: Nov 1, 2024

When I turn off the car it says required "shift to park" the car stays on and I can not exit the car it will not lock doors and it stays on.

Incident date: May 27, 2025

The crosswind assist system is unsafe, it make the vehicle unstable when activated. Since new I took to the dealership many times and it never was fixed. And the line assist system many times do not let me turn right because it not see a broken line painted on the road.

Incident date: May 14, 2025

I am having a lot of software and adas faults. I payed for the 2.2 software update and then I was sent OTA a 2.2.2 update which is older and worse and now I have a lot of faults. Not safe

Incident date: May 19, 2025

Rear-subframe corrosion at the lower-control-arm mounts has progressed to the point where both arms have play and produce loud metallic bangs while braking or turning at low speed. Two independent shops lifted the car, documented flaking rust around the bushing sleeves, and advised the subframe is structurally compromised and could let a control arm detach under load. The corroded subframe remains... Read more

Incident date: Feb 1, 2025

Rear tailgate doesn't open with keyfob or with switch on the back door. it had to be pulled hard to open in manually and pushed hard manually to close it. There are so many incidents reported on line for the same. The fix seems be a control board (Which gets bad due to water getting in the compartment (or on the board). We have talked to Honda - as per them there is no active recall on this.

Incident date: Apr 30, 2025

The evaporator in my 2020 Honda Civic failed without warning, causing the air conditioning system to stop blowing cold air. This posed a safety risk, especially in hot weather, as it affected driver comfort and increased the chance of fatigue or distraction. The issue was diagnosed and confirmed by a certified Honda dealership, whose staff acknowledged that evaporator failure is a common problem i... Read more

Incident date: Jan 10, 2025

The back up camera failed at 36200 miles and the dealer will not fix. I see there was a recall on 2021 models due to bad cable.

Incident date: May 28, 2025

I purchased this car this week. The vehicle is equipped with a safety feature called Forward Attention Warning (FAW). Its purpose is to monitor the drivers attention (eyes??) and trigger an alert when the drivers attention is distracted for a period of time. I took it for the first time on a 150 mile trip. During the trip, the FAW alarm was triggered constantly. I tried changing my head posit... Read more

Incident date: Apr 9, 2025

My wife was driving our 2022 Pacific PHEV Limited with 4 kids on board suddenly went into limp mode while driving northbound south of [XXX] on [XXX]. Turtle signal was on dash with just seconds to get off freeway on limp mode. Pacifica had to be towed to Woodhouse Chrysler in Sioux City where it remains to this day. Changed PCIM and remains in limp mode. Chrysler approved hybrid transmission... Read more

Incident date: May 29, 2025

vehicle losing power even when on. Does not accelerate in drive or reverse. My issue is the dealer found corroded wires, but when did they not say that the last time it was in which was 3 months ago. They also all of sudden tell me my battery does not fit my Jeep so they needed to replace to new battery in order to be able s add mf diagnose. All this makes no sense.

Incident date: May 29, 2025

Driving across town. Going around 30 mph. Through a busy intersection and the rear wheels locked up again. Sends a jolt to anyone in the vehicle. Causing a whiplash effect. Scary as hell. Seems to happen almost daily now. Very unsafe. Worried about myself and anyone behind me. Dealer and other mechanics described it as "momentary wheel lock up". Please issue a recall.

Incident date: May 29, 2025

Pass. side active head restraint deployed unexpectedly. Dealer replaced part under “warranty extension x88”. When I contacted Jeep manufacturer: 1-800-334-9200, I was told the manufacturer will NOT replace the driver side head restraint until it self deployed! An accident waiting to happen! My wife and I travel a lot, pulling a travel trailer, so I now have a fear that this active head rest... Read more

Incident date: May 27, 2025

My electronic brake booster failed at just under 215000 miles, causing a brake line to snap. I now have to get the car towed 40 miles at my expense for a costly replacement of this major component, which Toyota already conceded was faulty by virtue of extending the warranty to 2023.

Incident date: Jan 21, 2019

Ever since I purchased this car, my air conditioning have had nothing but problems. Even though it was recalled once and was repaired another issue is the Discharge Hose leaking which is preventing my air conditioning from cooling the cabin. This has been an ongoing issue ever since I purchased the car. I have not done any excessive or off road driving which would cause the damage and I believe... Read more

Incident date: Oct 30, 2023

Software update 2.2 was not fully installed in my vehicle per bankruptcy and NHTSA regulations. The has issues locking and unlocking, often locking me inside while in the vehicle. The alarm has gone off randomly while the car is in sleep mode in the garage. Error codes intermittently and randomly. Sometimes the car will not shift into drive, neutral or reverse. Interior lights come on without bein... Read more

Incident date: May 12, 2025

Keyless entry stopped working, key fob battery replaced as well as car battery. Coolant issues. Heater core and sensors

Incident date: May 14, 2025

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartm... Read more

Fire

Incident date: Apr 25, 2025

AFTER ANTI-THEFT SOFTWARE UPGRAGE MY CAR WILL LOCK ME OUT. I CANNOT UNLOCK THE CAR DOOR WITH THE KEY FOB OR BY USING THE KEY. THIS HAS HAPPENED THREE TIMES. I DON'T KKOW IF IT WILL LOCK ME IN THE CAR WHEN THIS HAPPENS, SINCE THAT HAS NEVER HAPPENED. HAD TO CALL AAA TO GET BACK INTO CAR. ON ANOTHER OCCASION WAITED TWO HOURS AND THE CAR OPENED USING KEY FOB.

Incident date: May 23, 2025

When placing the vehicle in Reverse, the camera image is distorted. This problem happens intermittently but when it does, I am unable to view any potential hazards as I back up.

Incident date: May 29, 2025

The Audi MMI (Multi Media Interface) system plays a crucial role in enhancing safety features by providing a user-friendly interface for managing various driver assistance systems and safety-related functions. These include features like emergency calls, roadside assistance, and the integration of driver assistance systems like adaptive cruise control and collision avoidance assist.

Incident date: Mar 5, 2025

By the dome light, it leaks water when it is pouring rain very heavily. It also drips water by the passenger side shade visor. The dome lights will dim and get brighter consistently as it is dripping. the driver side headlight also gets foggy when it rains, which causes the one side of the vehicle not being able to see out from. The rain in the inside goes near the electrical outlets and sometimes... Read more

Incident date: Apr 18, 2025

Hybrid System fail safe. I was driving on the highway and the car started to slow down on its own. There were no warning signs. I was able to pull over in time. I turn my car off and when I try to start it, it stalled. I couldn't drive off. Three hours later Hybrid System Fail error appeared, stating for me to pull over. I could have gotten in an accident.

Incident date: May 5, 2025

DUE TO EXTREME FRAME FLEX, THE WELDS IN THE FRONT OF MY COACH BROKE AWAY FROM THE METAL. MY UNDERSTANDING IS THAT THE ONLY THING HOLDING MY 44' TOY HAULER ON MY TRUCK WAS THE INTERIOR AND EXTERIOR SKIN OF THE COACH. I WAS HORRIFIED TO FIND THAT I WAS DRIVING MY COACH UNDER THESE DANGEROUS CONDITIONS CAUSING EXTREME RISK TO MY FAMILY AND THOSE ON THE ROAD. TO BE CLEAR, THIS FAILURE ONLY SHOWED IT... Read more

Incident date: May 29, 2025

the recirculation button takes 3 presses to engage/disengage or 1. sometimes 2. it's supposed to be an "intelligent" design. I'm sure there's software programming that determines when 2 presses are required vs 3 or 1 but to a driver it can be dangerous while focusing on the road. It should just be 1 press engages or disengages recirculation PERIOD just like other vehicles. Also, those buttons sho... Read more

Incident date: Oct 1, 2024

there has been no remedy for high voltage battery recall

Incident date: May 23, 2025

While driving with my family in the car our panoramic sunroof exploded out of now where. Now after a week of waiting and missing work due the dealership waiting to see if warranty is going to cover it. I’m being told to utilize my insurance because the panoramic isn’t covered under warranty.

Incident date: Sep 5, 2024

I took this vehicle for a recall on September 2024 mire than 9 months ago & as of today, there has been no solucion from customer service. I have send text messages to get an update & on January 2025 I was told that 3 of the 4 parts missing have arrived & they were just waiting for the last one. This recall have affected my business because I can't sell this vehicle due to the recall on it. I am ... Read more

Incident date: Nov 11, 2024

To Whom It May Concern, I am writing to formally report a significant safety concern with the design of the steering wheel horn mechanism in my Tesla vehicle. The horn is not activated by pressing the center of the steering wheel, as is standard in most vehicles. Instead, it is operated via a small button located on the wheel itself, measuring approximately 1/2 inch by 1/4 inch. This design pose... Read more

Crash

Incident date: May 28, 2025

ENTIRE body frame has excessive rust, holes, and cracks. It is available for inspection. Toyota dealership says it is safe to drive for now but it is failing. I feel any cracks, rust, holes, separation of frame components places all occupants and anyone near the vehicle at risk for when anything fails - this could be when the vehicle is on the expressway in motion (such as when the GM ignition swi... Read more

Incident date: May 1, 2025

Vehicle started experiencing stalling and when trying to accelerate it would not pick up on speed, I have been quoted by Volvo that the supercharger is bad on a car that is only 6 years old. That repair for this is $2,000 as the engine valve also has to get cleaned out. The vehicle started having issue with AC after 2 years and now the front evaporator has gone bad and with summer Time is when I... Read more

Incident date: May 1, 2025

Sunroof on the vehicle has not been used in awhile and is rarely used. Started with a vacation attempted to open it and heard a very unpleasant sound. Promptly shut it didn't think much about it as we were out of state. Over next week or so started to hear a rattling from right hind area, then sounded like something was sliding. On the way to work actually heard something above me from under the s... Read more

Incident date: Nov 1, 2024

I see there is a current recall on 2021-2024 Ford F150 vehicles for backup camera failure. I am having the exact issue on my 2019 Ford F150. How can I get my vehicle added to the recall list to fix the issue?

Incident date: Apr 1, 2025

Hi there, I am reaching out as I am super frustrated. I received a text from Capital Toyota stating my 2017 Toyota Tacoma had a safety recall for a water leak. I contacted the dealership and they told me my vehicle wasn't eligible for this recall to reach out to cooperate, in which I did and they told me it was only for certain vehicles. However I have been texting with the service dept at Capital... Read more

Incident date: May 29, 2025

Leaking head gasket, low coolant light came on twice.

Incident date: Jan 10, 2024

TRANSMISSION SHURTTING, JERKS, AND VIBRATION, BAD TORQUE CONVERTER BUBBLE AND PELLING PAINT. IT FEEL LIKES ENGINE IS LOSSING POWER

Incident date: May 28, 2025

Camera will freeze or not appear at all if switching into reverse right after starting the vehicle.