Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 48,099 complaints — component: SUSPENSION
Incident date: Nov 28, 1998
WHILE MAKING A RIGHT TURN THERE IS A PARTIAL HANG UP IN THE STEERING, CAUSING A LOUD POPPING NOISE IN THE FRONT END. THE DEALER IS AWARE OF THE PROBLEM. VEHICLE WILL BE REPAIRED. OWNER FEELS THAT THE PROBLEM SHOULD BE UNDER RECALL BECAUSE OF SERVICE BULLETIN. *AK *ML
Incident date: Nov 3, 1998
DP98001 HEAVY LATERAL VIBRATION; WHILE DRIVING DRIVER FEELS A VIBRATION IN THE VEHICLE. THE VIBRATION IS FELT MORE WHEN THE VEHICLE IS DRIVEN UNDER 50 MPH. PLEASE DESCRIBE DETAILS. *AK
Incident date: Jul 15, 1998
CONSUMER EXPERIENCING ONGOING PROBLEM WITH NOISE COMING FROM THE FRONT AREA OF THE VEHICLE; WHENEVER CONSUMER MAKES A TURN OR ROLLS OVER A BUMP, THE VEHICLE WOULD MAKE A GRINDING SOUND. VEHICLE BEEN IN/OUT DEALER SHOP ON FOUR OCCASIONS. VEHICLE HAS BEEN INSPECTED /REPAIRED, BUT PROBLEM STILL OCCURS. *AK
CONSUMER SAYS THAT THE SUSPENSION OF THIS VEHICLE IS SOFT. WHEN A BUMP IS HIT, THE BOTTOM OF THE VEHICLE SCRAPES THE GROUND. DEALER HAS BEEN CONTACTED. *AK
Incident date: Nov 6, 1998
PURCHASED THIS VEHICLE WITH CV JOINT ASSEMBLY DAMAGED. CAR HAS RECURRENT HISTORY OF PROBLEM. I FEEL MY LIFE IS IN DANGER AND LEMON LAW DOES NOT PROTECT ME. OTHER LIVES COULD BE IN DANGER AS WELL. DEALER CANNOT FIX THE PROBLEM. HAVE COMPLETE HISTORY OF THIS VEHICLE AND I PURCHASED IN FROM THIS DEALER USED ONLY 2 MONTHS AGO WITH A DEFECT THAT COULD TAKE MY LIFE AND SOMEONE ELSE'S AS WELL. PLEA... Read more
Incident date: Aug 1, 1998
WHILE DRIVING OVER SERIES OF BUMPS THE VEHICLE SWAYED TO RIGHT OR LEFT SIDE WHICH ALMOST CAUSED LOSS OF VEHICLE CONTROL. CAUSE UNKNOWN. DEALER SAID IT IS THE CHARACTERISTICS OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
VEHICLE NOT ABLE TO BE CONTROLLED ON HIGHWAY DUE TO POOR STABILITY.
ALIGNMENT KIT AND ADJUSTMENTS WERE NOT INSTALLED ON VEHICLE AT TIME OF PURCHASE.
FORD
CROWN VICTORIA
(1998) — SUSPENSION
Nov 29, 1998
Incident date: Oct 1, 1998
SUSPENSION MAKES SQUEAKING NOISE WHEN TURINING THE STEERING TO THE RIGHT OR LEFT SIDE. YH
Incident date: Dec 16, 1997
DURING VEHICLE COLLISION VEHICLE ROLLED OVER, ROOF CRUSHED IN AND DRIVERS SIDE SEAT BELT SPOOLED.
1 injured
Incident date: Jul 15, 1998
VEHICLE COLLISION RESULTING IN TURNOVER AND FIRE.
Fire
Incident date: Oct 1, 1997
SUSPENSION SYSTEM HAS HAD CONTINUOUS REPAIRS OF COMPONENTS HOWEVER THE VIBRATION AND ROUGH RIDE ARE STILL PRESENT, UNABLE TO RECTIFY POOR SUSPENSION SYSTEM.
FORD
EXPEDITION
(1997) — SUSPENSION
Nov 27, 1998
SUSPENSION FAILED RESULTING IN POPPING, CLICKING, REAR END SHIFTING DOWN AT STOPS WITH BOUNCING UP AND DOWN WHEN DRIVING.
Incident date: Oct 23, 1998
VEHICLE LOT BALANCE CONTROL DURING SWIFT STEERING RESULTING IN COLLISION, VIOLENT DEPLOYMENT OF AIR BAG RESULTING IN INJURIES TO CONSUMER (FOREARM AND FACIAL).
Crash
1 injured
FORD
EXPEDITION
(1998) — SUSPENSION
Nov 26, 1998
MY WIFE AND I WERE HIT FROM A SIDE IMPACT VEHICLE INTO OUR FORD EXPEDITON ON MONDAY NOVEMBER 16, 1998. ONE EYE WITNESS SAID THAT WE ROLLED OVER 2 1/2 TIMES AND SLID OVER 150 FT. UPSIDE DOWN. WE ARE THANKFUL TO BE ALIVE. MOST OF THE EMERGENCY PERSONEL BELIEVED THAT WE WERE TO BE DEAD FROM THIS ACCIDENT. SINCE OUR ACCIDENT, WE HAVE HEARD OF OTHER FORD EXPEDITIONS ROLLING DURING SIDE IMPACTS. JU... Read more
Incident date: Jul 14, 1997
LOOSE FRONT TENSION STRUT BUSHING TO BALL JOINT, DUE TO WELD FAILURE.
MERCEDES BENZ
ML320
(1998) — SUSPENSION
Nov 24, 1998
Incident date: Dec 4, 1997
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION/MOTOR/ POWER WINDOWS/ DOOR HANDLES AND PANELS, AND SUSPENSION SYSTEM. CONSUMER HAS BEEN EXPERIENCING THESE PROBLEMS EVER SINCE VEHICLE WAS PURCHASED. THE MANUFACTURER HAS BEEN CONTACTED. *AK
FORD
EXPEDITION
(1997) — SUSPENSION
Nov 24, 1998
Incident date: Oct 29, 1998
WHEN DRIVING 40 MPH THE WHEEL WASN'T LEVELED, CAUSING THE CONSUMER TO RUN OFF THE ROAD. WHEN ATTEMPING TO GET BACK ON THE ROAD, THE VEHICLE FLIPPED OVER FOUR TIMES, CAUSING THE CONSUMER'S DAUGHTER TO FLY OUT THE WINDOW AND THE CONSUMER WAS HURT TO. *AK
INTERNATIONAL
INTERNATIONAL
(1998) — SUSPENSION
Nov 23, 1998
Incident date: Aug 3, 1998
TWO RODS MISSING FROM LEVELING VALVE CAUSING THE FRAME TO RIDE ON AXLE.
VAN OVERTURNED WHILE TRYING TO REGAIN CONTROL OF VEHICLE.
6 injured
2 deaths
Incident date: Nov 12, 1998
HELLO, MY NAME IS TED AND I CURRENTLY OWN 1993 FORD CLUBWAGON, AND I'VE HAD IT FOR NEARLY 5 YEARS. (PLEASE EXCUSE MY LACK OF KNOWLEDGE ABOUT THE CAR. I DON'T REALLY KNOW ABOUT PARTS OF VEHICLE.... ) ANYWAY, I'VE NEVER FOUND ANY PARTICULAR PROBLEM WITH MY CAR, EXCEPT FOR THE FACT IT TENDS TO LOSE THE WHEEL ALIGNMENT QUITE OFTEN, AND HEARD REALLY LOUD, DULL "THUMB" SOUND EVERY TIME I TURN THE ST... Read more
Incident date: Oct 1, 1998
I AM REQUESTING HELP TO PRESSURE SUABRU OF AMERICA TO RECALL THIS WIDE SPREAD PROBLEM WITH THE 1992 SUBARU SVX. THE TRANY PROBLEMS THAT I HAVE TO DATE,THE WHEEL BEARING FAILURE, STEERING BOX FAILURE IS A NOTED BY MOST OWNERS OF THIS SUBARU MODEL. THIS IS COSTLY TO REPAIR AND UNFAIR WHEN A MANUFACTOR IS AWARE BUT WILLN'T JUST DO THE RIGHT THING. MY TRANSMISSION IS FAILING NOW, I CAN'T AFFORD TO RE... Read more
Incident date: Feb 2, 1998
CONSUMER EXPERIENCING ONGOING PROBLEM WITH VEHICLE INTTERMITTENTLY POPPING NOISE WHICH APPEARS TO BE COMING FROM THE STEERING COLUMN. WHEN MAKING A TURN IT APPEARS TO BE COMING FROM THE FRAME. VEHICLE BEEN IN/OUT OF DEALER SHOP ON FIVE OCCASIONS, AND WAS INFORMED CAUSE CANNOT BE FOUND/DUPLICATED/OR IF PROBLEM GET WORTH, BRING THE VEHICLE BACK IN. *AK
Incident date: Nov 14, 1998
WITH THE MOTOR OFF THE VEHICLE ROLLED ON ITS OWN, CAUSING VEHICLE TO HIT A POLE. THIS IS THE THIRD TIME THE VEHICLE HAS ROLLED FOR NO REASON. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THEY ADJUSTED THE LINKAGE ON THE VEHICLE AND THEY DON'T KNOW WHAT THE PROBLEMS IS. *AK
Crash
I WAS IN AN ACCIDENT THAT TOTALED MY 1997 CORVETTE. I WAS DRIVING AROUND A CORNER AT 45 MPH WHEN WHEN I LOST CONTROL AND SPUN INTO ONCOMING TRAFFIC. THE ROADS WERE WET AND THE CAR WAS STRUCK ON THE REAR PASSENGER SIDE. I READ YOUR REPORT ON THE CRACKED A-ARM OR RADIUS ARM AND WAS CURIOS AS TO WHEATHER MY CAR COULD HAVE BEEN AFFECTED BY THAT. ANY INFORMATION ON THIS WOULD BE GREATLY APPRECIATED. 3 ... Read more
Incident date: May 12, 1996
WHEN DRIVING AT SPEED BETWEEN 20-35 MPH THE VEHICLE WOBBLES/SHAKES. CONSUMER HAD TIRES ROTATED AND BALANCED. THE DEALER CAN'T FIND THE PROBLEM. *AK
FORD
CLUB WAGON
(1998) — SUSPENSION
Nov 18, 1998
VERY DIFFICULT TO CONTROL WHEN GOING OVER BUMPS AND DRIVING IN WIND.
MAZDA
B-SERIES TRUCK
(1998) — SUSPENSION
Nov 18, 1998
TRUCK SHAKES SIDE TO SIDE WHILE DRIVING DEALER ATTEMPTED TO FIX BUT PROBLEM STILL EXIST.
Incident date: Aug 4, 1998
FRONT SUSPENSION IS FAILING. DEALER INFORMED CONSUMER THAT ALL FRONT STRUT RODS NEED TO BE REPLACED AT A COST OF $2600.00.*AK
BALL JOINT FAILED CAUSING WHEEL TO FLOP INWARD RESULTING IN LOSS OF STEERING.
WHEN MAKING A LEFT TURN OR WHEN GOING OVER BUMPS IN THE ROAD A SQUEAKING NOISE OCCURS WITHIN THE FRONT DRIVER'S SIDE WHEEL AREA. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
VEHICLE HAS A BAD HANDLING PROBLEM. VEHICLE BEGINS WANDERING ALL OVER THE ROAD ONCE REACHING 50MPH, AND IS HARD TO MANAGE AT THESE SPEEDS. DEALER HAS BEEN CONTACTED. *AK
Incident date: Nov 17, 1998
LEAF SPRINGS HITTING NERF BARS. PREVIOUSLY NOTIFIED DON HEWLETT CHEVROLET DEALER OCTOBER 13, 1998 WITH 11,694 MILES DURING 12K MILE CHECKUP. DURING REVIEW WE CHECKED ANOTHER TAHOE WHICH ALSO HAD THE EXACT WEAR/DAMAGE MARKINGS ON THE NERF BARS. REFERRED TO COVERT DEALERSHIP WHERE VEHICLE WAS PURCHASED. VEHICLE IN FOR SERVICE AT COVERT DEALERSHIP, THIS IS ONE OF THE ITEMS TO BE INSPECTED/REPAIRED. S... Read more
WHEN DRIVING AT LOW SPEED THE VEHICLE PULLS TO EITHER SIDE CAUSE UINKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
BUICK
PARK AVENUE
(1998) — SUSPENSION
Nov 16, 1998
Incident date: Oct 9, 1998
WHEN STARTING THE VEHICLE UP AND GOING AROUND THE CORNER AT 15 MPH THE VEHICLE VIBRATES AND SHAKES ALOT, THAT MAKES DRIVER TAKE FOOT OFF THE GAS PEDAL. *AK
CONSUMER SAYS WHEN MAKING LEFT AND RIGHT TURNS THE POWER STEERING STICKS AND MAKES IT HARD TO RETRACT THE WHEEL. CONTINUED PROBLEMS WITH SUSPENSION, UNUSUAL NOISES AND BUMPY RIDE. *AK.ET.
MERCURY
MOUNTAINEER
(1998) — SUSPENSION
Nov 16, 1998
Incident date: Nov 14, 1998
THIS VEHICLE WENT COMPLETELY OUT OF CONTROL, ROLLING ONTO IT'S SIDE AFTER DRIVER TRIED TO CORRECT AN INAPPROPRIATE LANE CHANGE. THERE WAS NEVER ANY POINT IN TIME IN WHICH THE DRIVER WAS ABLE TO GET THE VEHICLE UNDER CONTROL. THERE WERE NO DEATHS OR SERIOUS INJURIES CAUSED, BUT ONLY BECAUSE THERE WAS VERY LIGHT TRAFFIC CONDITIONS AND IT OCCURRED AT A POINT ON THE ROADWAY WHERE THERE WERE NO TREES... Read more
Crash
Incident date: Nov 14, 1998
THIS VEHICLE WENT COMPLETELY OUT OF CONTROL, ROLLING ONTO IT'S SIDE AFTER DRIVER TRIED TO CORRECT AN INAPPROPRIATE LANE CHANGE. THERE WAS NEVER ANY POINT IN TIME IN WHICH THE DRIVER WAS ABLE TO GET THE VEHICLE UNDER CONTROL. THERE WERE NO DEATHS OR SERIOUS INJURIES CAUSED, BUT ONLY BECAUSE THERE WAS VERY LIGHT TRAFFIC CONDITIONS AND IT OCCURRED AT A POINT ON THE ROADWAY WHERE THERE WERE NO TREES... Read more
Crash
Incident date: Mar 2, 1998
WHILE DRIVING AND WHEN TURNING THE STEERING WHEEL THERE IS ALOT OF VIBRATION. ALSO, THERE IS A LEAKAGE COMING FROM UNDER THE ENGINE. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER , AND THE DEALER CAN'T FIND THE PROMBLEM. *AK
Incident date: May 1, 1998
VEHICLE DRIFTED HARD TO THE RIGHT. AFTER REPAIRS DRIFTED TO THE LEFT, THE VEHICLE WANDERED ON THE ROAD. ALSO, THERE IS ALOT OF PLAY IN THE STEERING, MORE THAN IT SHOULD BE. DEALER CONTACTED AND STATED THE PROBLEM WAS A CHARACTERISTIC OF THE VEHICLE, AND COULD NOT DUPLICATE THE PROBLEM. *AK
Incident date: Feb 25, 1998
RIGHT CASTER LOOSE CAUSING VEHICLE TO PULL TO THE LEFT WHEN APPLYING THE BRAKES.
VOLKSWAGEN
JETTA
(1997) — SUSPENSION
Nov 10, 1998
Incident date: Jan 15, 1997
CONSUMER EXPERIENCING AN ONGOING PROBLEM WITH VEHICLE VIBRATING WHILE DRIVING. VEHICLE BEEN IN/OUT OF DEALER SHOP AND INFORMED THAT CONSUMER NEEDS TO REPLACE TIRES. CONSUMER COMPLIED, AND CONDITION STILL OCCURS. DEALER STILL INSISTS THAT THE PROBLEM IS STILL IN CONSUMER TIRES. DEALER NOW SAYS THAT BRAKE PADS AND ROTORS NEED TO BE REPLACED. *AK *ML
WHEN DRIVING FROM 35 TO 65MPH THE STEERING WHEEL VIBRATES, MAKING IT HARD TO CONTROL THE STEERING. VEHICLE HAS BEEN LOOKED AT 3 TIMES, STILL NO SOLUTION. TIRES HAVE BEEN CHANGED 5 TIMES.
Incident date: Jul 15, 1992
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION. VEHICLE BOUNCES AND SWAYS SIDE TO SIDE DURING ANY SPEED. IN ADDITION THE SEAT BELTS AREN'T LONG ENOUGH TO SECURE THEIR DRIVER. ALSO, THE FUSES IN THE ELECTRICAL SYSTEM STARTED FAILING.*AK
STEERING IS VERY LOOSE. VEHICLE WANDERS AND GRABS, CAUSING LOSS OF VEHICLE CONTROL WHICH RESULTED IN AN ACCIDENT. *AK
Crash
Incident date: Aug 12, 1998
CONSUMER HAS EXPERIENCED A PROBLEM WITH DRIVER'S SIDE DOOR WHICH WAS BONDO. VEHICLE WAS MADE WITHOUT A SIDE BEAM. THE CONSUMER WAS INVOLVED IN A SIDE COLLISION IN WHICH A BICYCLE BENT THE VEHICLE'S DOOR BADLY. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK *ML
Crash
1 injured
WHILE DRIVING 55 MPH OR ABOVE THE VEHICLE VIBRATES IN THE STEERING COLUMN AREA CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK