Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 48,099 complaints — component: SUSPENSION
CHRYSLER
TOWN AND COUNTRY
(1998) — SUSPENSION
Jan 11, 1999
Incident date: Jun 11, 1998
WHILE DRVING ABOUT 30MPH, VEHICLE WOULD VIBRATE FOR NO REASONSTEERING WHEEL WOULD SHIMMY & SHAKE. TOOK TO DEALER & INFORMED CONSUMER THAT TIRES NEEDED CHANGING. MANUFACTURER OF TIRES (MICHELIN) IT WAS DUE TO DESIGN OF VEHICLE. *AK
THERE IS LOW VIBRATION IN THE STEERING COLUMN WHILE DRIVING, AND THE VEHICLE PULLS STRONGLY TO THE LEFT. DEALER HAS BEEN CONTACTED. *AK
CHEVROLET
SILVERADO 1500
(1997) — SUSPENSION
Jan 7, 1999
Incident date: Dec 22, 1998
DRIVING AT ANY SPEED VEHICLE WILL PULL TO THE RIGHT. ALSO, WHEN DRIVING AT 55 MPH OR HIGHER VEHICLE VIBRATES,CAUSING THE CONSUMER TO SLOW DOWN. VEHICLE IS IN THE SHOP FOR REPAIRS, AND DEALER CAN'T DETERMINE THE PROBLEM. THIS IS THE SECOND TIME VEHICLE HAS BEEN IN FOR SERVICE. *AK
Incident date: Dec 1, 1998
THE DRIVER AND PASSNEGER SIDE WINDOWS VIBRATE, AS WELL AS THE GLOVE COMPARTMENT. TO STOP RATTLING YOU MUST GENTLY PUSH ON ONE OF THESE 3 THINGS. OTHER UNDISTINGUISHABLE VIBRATIONS ARE HEARD FROM WITHIN THE CAR. *AK
Incident date: Dec 30, 1998
WHEN TRAVELING OVER 60 MPH THE STEERING WHEEL MOVES TOO EASILY. THE DEALER/MANUFACTURER ACKNOWLEDGES THAT THERE HAS BEEN A CHANGE IN THE SUSPENSION STARTING WITH THE 1996 MODELS.*AK *SB
Incident date: Dec 31, 1998
VEHICLE EXPERIENCED A SUDDEN JERK TO THE LEFT WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 55 MPH. WHICH ALMOST CAUSED THE VEHICLE TO RUN ANOTHER VEHICLE OFF THE ROAD ON THE RIGHT LANE. REASON UNKNOWN. VEHICLE HAVE BEEN INSPECTED AND SOME REPAIRS HAVE BEEN MADE, AND CODITION STILL OCCURS. *AK
WINNEBAGO
ADVENTURER
(1996) — SUSPENSION
Jan 6, 1999
VEHICLE VERY UNSTABLE WHEN BOTH TANKS (WATER AND GAS) ARE FILLED DUE TO DESIGN FLAW.
VEHICLE EXPERIENCES CONTINUED PROBLEMS WITH SUSPENSION, SEVERAL REPAIR ATTEMPTS HOWEVER CONTINUES TO EXPERIENCE PROBLEMS.
Incident date: Nov 4, 1998
ALSO, THE CAR SHAKES AND TREMBLES WHEN IT IS ACCELERATED
Incident date: Nov 15, 1998
WHILE DRIVING BETWEEN 5 TO 15 MPH CONSUMER TRIED TO MAKE A TURN TO LEFT OR RIGHT, TIRES WOULD TOUCH THE VEHICLE'S BODY ON EITHER SIDE. CONSUMER HAD TAKEN VEHICLE TO DEALER THREE TIMES FOR THE SAME PROBLEM. *AK
VEHICLE SUSPENSION STABILITY PROBLEMS, SUSCEPTIBLE TO ROLLOVERS.
Incident date: Jan 1, 1999
BUSHINGS APPEAR TO HAVE MELTED. THE RIGHT BUSHING IS NEAR THE EXHAUST, SO WHEN IT FAILED I ASSUMED IT WAS THE PROXIMITY TO HEAT. THE LEFT IS NO WHERE NEAR ANY HEAT SOURCE. THE REPLACEMENT ON THE RIGHT SIDE AND ALL OTHER SUSPENSION COMPONEMTS SHOW NO SIGNS OF WEAR. ONLY THE ORIGIONAL BUSHINGS HAVE DETERIORATED. *AK
JEEP
GRAND CHEROKEE
(1996) — SUSPENSION
Dec 31, 1998
Incident date: Jul 20, 1998
UNABLE TO MAINTAIN ALIGNMENT, DEALER WILL NOT ALIGN VEHICLE UNDER WARRANTY,
VIBRATION PROBLEM HAS EXISTED FOR LIFE OF VEHICLE. SEVERAL TSB'S BUT STILL NO RESOLUTION. REQUEST ASSTANCE IN LOOKING INTO THE MATTER. PLEASE ADVISE ON WHAT STEPS I NEED TO TAKE.
Incident date: Sep 29, 1998
VIBRATION IN FRONT END AT 35-45 MPH. VEHICLE SHAKES AT HIGHWAY SPEEDS.
DODGE
GRAND CARAVAN
(1997) — SUSPENSION
Dec 23, 1998
Incident date: Feb 12, 1997
WHEN DRIVING OVER 20 MPH UP UNTIL 40 MPH THE VEHICLE WILL START VIBRATING WITHOUT PRIOR WARNING. VEHICLE HAS BEEN IN SHOP FOR SERVICE SINCE CONSUMER HAD THE VEHICLE. DEALER THINKS THE TIRES ARE CAUSING THE VIBRATION. *AK
Incident date: Jun 12, 1998
WHEN DRIVING AT ANY SPEED AND MAKING ANY TYPE OF TURN THE TIRES ARE RUBBING AGAINST THE REARWHEEL WELLS. WHEN DRIVING SEVEN PASSENGERS IN THE VEHICLE AND HITTING A VALLEY OR GOING OVER A DIP IN THE ROAD, THE TIRES ARE RUBBING. *AK *ML
Incident date: Jun 12, 1997
WHEN DRIVING AT ANY SPEED AND DRIVING STRAIGHT AHEAD THE STEERING WHEEL WILL TURN IN DIFFERENT DIRECTION, AND WILL KEEP TURNING IN DIFFERENT DIRECTIONS. THAT CAN CAUSE AN ACCIDENT, AND IT IS VERY UNSAFE TO BE DRIVING.THE DEALER STATES THERE ISN'T ANYTHING THEY CAN DO. *AK
Incident date: Mar 31, 1998
ON OCCASIONS WHILE TURNING LEFT THE VEHICLE MAKES A LOUD CRACK NOISE AND EXPERIENCES A SLIGHT CHANGE IN STABILITY, UNABLE TO DETERMINE FAILURE IN SUSPENSION.
TIRES AND SUSPENSION OF VEHICLE ARE INADEQUATE RESULTING IN REAR OF VEHICLE SLIDING DURING TURNS AND BUMPY RIDE.
Incident date: Dec 7, 1998
WHILE DRIVING AT 45 MPH THE VEHICLE HAD A LOUD CLICKING SOUND COMING FROM THE STEERING WHEEL AND STARTED TO SHAKE. THE VEHICLE SOUNDED LIKE THE GEARS WERE JUMPING AND IT WAS TRYING TO CATCH ITSELF. THE CLOCKWORK SPRING WAS REPLACED TO FIX THE PROBLEM. ALSO, THE HEATING/COOLING SYSTEM DOES NOT WORK PROPERLY. *AK *ML
Incident date: Jul 27, 1998
CONSUMER EXPERIENCING ON GOING PROBLEM WITH VEHICLE VIBRATION. WHENEVER VEHICLE IS RUNNING IT WOULD VIBRATE. BEEN IN/OUT DEALER SHOP AND CONDITION STILL UNRESOLVED. *AK
Incident date: Nov 8, 1998
WHILE DRIVING AT 50-55 MPH VEHICLE SWERVED AND SHIFTED TO THE RIGHT. MANAGED TO KEEP THE VEHICLE IN CONTROL ON THE ROAD. DEALER MOVED AND IS NOT AWARE OF THE INCIDENT, PROBLEM STILL EXISTS. *AK
Incident date: Aug 15, 1998
WHILE DRIVING VEHICLE WOULD WANDER AT 55 & MORE MPH. VEHICLE WAS INSPECTED,REPAIRED ON EIGHT OCCASIONS AND CONDITION STILL OCCURS. MFR. NOTIFIED. *AK
DODGE
GRAND CARAVAN
(1996) — SUSPENSION
Dec 15, 1998
AT HIGH AND LOW SPEEDS THE VEHICLE SHAKES AND SHIMMIES UNCONTROLABLY. DEALER CANT FIND THE PROBLEM. *AK
Incident date: Sep 2, 1998
WHILE DRVING VEHICLE AT VARIOUS SPEEDS & HIT A BUMP, THERE IS A SEVERE VIBRATION IN THE STEERING WHEEL. CONTROLING VEHICLE IS DIFFICULT WHEN THIS OCCURS. *AK
FLEETWOOD
SOUTHWIND STORM
(1998) — SUSPENSION
Dec 15, 1998
SUSPENSION SYSTEM TOO LOW TO THE GROUND STEPS AND TAIL PIPE HITTING GROUND ON OCCASIONS.
VEHICLE HYDROPLANED THREE TIMES CAUSING LOSS OF CONTROL AND NEAR ACCIDENT DUE TO DESIGN FLAW.
VEHICLE SUSPENSION DESIGN ALLOWS FOR EXTREME VIBRATION.
PONTIAC
GRAND PRIX
(1997) — SUSPENSION
Dec 14, 1998
Incident date: Oct 6, 1998
VEHICLE CONTINUALLY DRIFTS WHILE DRIVING AT HIGH SPEEDS CAUSING POOR CONTROL.
Incident date: Oct 2, 1998
STEERING PULLS LEFT ON ALL ROAD SURFACES AND AT ALL SPEEDS. ALLIGNMENT CHECKED TWICE BY TWO DEALERS SERVICE DEPARTMENTS AND CONFIRMED IN SPECS. TIRES ROTATED AND CHECKED ALSO. *MJS
Incident date: Dec 11, 1996
TRUCK SHAKES VIOLENTLY WHEN DRIVING AT ANY SPEED OR WHEN HITTING ANY PART OF A BUMP WITH NO LOAD IN TRUCK. VEHICLE GOES OUT OF CONTROL. CONTACTED DEALER FIVE TIMES, AND PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Incident date: Jan 20, 1998
CONSUMER REPORTING AN ONGOING PROBLEM WITH ENGINE ACCELERATION INTERMITTENTLY APPROXIMATELY SIX MONTHS. PROBLEM STILL OCCURRING. DEALER WAS NOTIFIED AND REPAIRS/INSPECTION WAS MADE CONTINUALLY, BUT THE PROBLEM WAS NEVER RESOLVED. *AK CONSUMER STATES VEHICLE IS EXPERIENCING ELECTRICAL PROBLEMS AND CAN SMELL SOMETHING LIKE WIRES BURNING, CONSUMER STATES THAT THE RADIO, FAN BLOWER, AND DASH LIGHTS ... Read more
WHEN DRIVING 50MPH OR ABOVE THE VEHICLE VIBRATES AS IF THE TIRES ARE NOT BALANCED,CAUSE UNKNOWN. DEALER CANNOT IDENITFY THE PROBLEM. *AK.ET.
Incident date: Apr 1, 1998
WHEN DRIVING ABOVE 60 MPH VEHICLE VIBRATES AND SHAKES CONSTANTLY, DEALER NOTIFIED FIVE TIMES, PROBLEM STILL EXISTS. *AK CONSUMER ALSO STATED THAT CUP HOLDER *YD
Incident date: Aug 20, 1998
VEHICLE VIBRATES VIOLENTLY WHILE DRIVING BETWEEN 35 AND 60 MPH.
THE SHOCKS AND THE SPRINGS ATTACHED TO THE FRAME HAVE BROKEN ON THE LEFT SIDE AND THE RIGHT SIDE ARE CRACKED. PROBLEM CORRECTED UNDER RECALL SOME TIME AGO. OWNER IS EXPERIENCING SAME PROBLEM AGAIN. PLEASE DESCRIBE DETAILS. *AK
Incident date: Dec 8, 1998
WHILE DRIVING VEHICLE ABOUT ANY MPH AND WHEN STEPPING ON THE BRAKE PEDAL TO STOP, VEHICLE WANDERS FROM SIDE TO SIDE ON THE ROAD. CONSUMER TRIED TO KEEP CONTROL OF VEHICLE AND KEEP FOCUSED ON THE ROAD. DEALER AND MANUFACTURER WERE CONTACTED.*AK
B.F.GOODRICH
BF GOODRICH
(9999) — SUSPENSION
Dec 7, 1998
Incident date: Nov 7, 1998
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH B.F. GOODWRICH TIRES MODEL23570R15 LONG TRAIL TA. WHILE DRIVING THE TIRES WOULD VIBRATE. THIS HAPPENED WITH TWO SETS OF TIRES. THE MANUFACTURER HAS BEEN CONTACTED. *AK
WHILE DRIVING AND GOING OVER BUMPS IN THE ROAD AN UNDETERMINED NOISE OCCURS IN THE REAR WITHIN THE WHEEL AND THE FRAME AREA CAUSE UNKNOWN. *AK *ML
Incident date: Nov 28, 1998
WHILE DRIVING AT 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE SPINNED AROUND, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HITTING A CURB. THE PAVEMENT WAS WET. *AK *ML
Crash
Incident date: Jan 1, 1998
DP98001, THE VEHICLE EXPERIENCES HEAVY LATERAL VIBRATION WHICH MAY CAUSE LOSS OF STEERING CONTROL. DEALER REPLACED ALIGNMENT, TIRES, ETC. PROBLEM IS REOCCURRING. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION. *AK
Incident date: Jun 15, 1998
CONSUMER EXPERIENCING ONGOING PROBLEM WITH VIRBATION WHENEVER VEHICLE REACHES HIGH SPEED OF 50 OR MORE MPH. BETWEEN 50-70 MPH VIBRATION APPEARS TO BE COMING FROM REAR, AND 70-75 MPH, THE WHOLE VEHICLE WOULD VIBRATE. VEHICLE BEEN IN /OUT DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM CANNOT BE RESOLVED. *AK
Incident date: Nov 12, 1997
VIBRATION AT DIFFERENT SPEEDS ALONG WITH NOISY DRONING EXPERIENCED WITHIN WEEKS OF NEW PURCHASE. SEVERAL ATTEMPTS TO EFFECT REPAIRS AT DEALER RESULTED IN ONE REPAIR ATTEMPT WHICH PROMPTLY REVERTED BACK TO HIGH LEVEL OF VIBRATION AND DRONING AT 50 - 55 MPH AND MOST APPARENT AT ABOVE 60 MPH. DEALER HAS DONE TIRE BALANCING, ROTATION, REAR AXLE COMPONENTS REPLACEMENT, DRIVE SHAFT BALANCING AND NUMER... Read more
Incident date: Mar 1, 1998
VEHICLE EXPERIENCING EXCESSIVE VIBRATION WHEN BEING DRIVEN AT 40 MPH. DEALER SAYS IT'S NORMAL. *AK
Incident date: Oct 12, 1998
WHILE PULLING OUT OF THE DRIVEWAY AND TURNING TO THE RIGHT, THERE IS A LOUD NOISE COMING FROM THE VEHICLE AND SOMETHING IS RUBBING UNDER THE VEHICLE. THE CONSUMER CAN'T DETERMINE WHERE THE NOISE IS COMING FROM. *AK