Consumer Safety Complaints

SUSPENSION SYSTEM NOT ADEQUATE CAUSING VEHICLE TO TIP SIDEWAYS.

INTERTIA FUEL CUT-OFF ACTIVATED AFTER RUMBLE STRIPS AND A POTHOLE WHILE ON INTERSTATE EXIT RAMP. DEALER REPLACED FRONT DISK PADS THAT WERE "MISMATCHED" AND OCCASIONALLY CAUSED LOSS OF CONTROL DURING MODERATELY HARD BRAKING. STEERING WHEEL MAKES CREAKING NOISE THAT COULD/POSSIBLY BE A SIGN THAT AIR BAG CIRCUIT MAY NOT FUNCTION RELIABLY IF NEEDED. *AK

SO FAR ALL THE PROBLEMS THAT I;VE HAD WITH THIS VAN HAVE BEEN UNDER RECALLS, AND I HOPE THIS ONE IS ALSO. MY VAN HAS STARTED TO "SING" A HIGH PITCH CONSTANT SOUND. I T SINGS WHETHER I'M DRIVING OR IDLE. PLEASE LET ME KNOW IF OTHERS HAVE COMPLAINED ABOUT THIS. THANKS, YOUR HELP IS GREATLY APPRECIATED. *AK

Incident date: Sep 24, 1998

WHILE DRIVING ANYWHERE BETWEEN 20-50 MPH THERE IS A WHISTLING AND GRINDING NOISE IN THE WHEELS ON THE RIGHT SIDE. THIS PROLBEM HAS BEEN CORRECTED BY THE DEALER THREE TIMES, AND THE PROBLEM HAS STARTED UP AGAIN. ALSO, AROUND THE BEGINNING OF NOVEMBER 1998, WHEN TURNING THE STEERING WHEEL TO LEFT, A RUBBING AND A GRINDING NOISE CAME FROM THE STEERING WHEEL. DEALER STATED THAT THIS PROLBEM WAS NOT D... Read more

Incident date: Feb 3, 1999

CONSUMER WAS DRIVING APPROXIMATELY 35MPH WHEN HE HEARD A METAL GRINDING NOISE, AT THAT TIME CONSUMER DECIDED TO PARK VEHICLE AND TIED IT IN. *AK

Incident date: Aug 11, 1997

SQUEALING AND SQUEAKING NOISE WHILE DRIVING.

Incident date: Jan 22, 1998

MANY SIENNA OWNERS HAVE COMPLAINED OF UNKNOWN "PULLING" PROBLEMS. THIS IS BELIEVED TO BE A SERIOUS NATIONWIDE PROBLEM, AND DETAILED RECORDS CAN BE RETRIEVED FROM TOYOTA DEALER REPAIR LOGS. TOYOTA HAS FAILED TO ISSUE RECALL TO CORRECT THIS POTENTIAL SAFETY HAZARD. PLEASE INVESTIGATE IMMEDIATELY AND THOROUGHLY. *AK

Incident date: Jun 12, 1996

WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES THE VEHICLE VIBRATES BADLY, CAUSING THE CONSUMER TO SLOWDOWN. VEHICLE HAS BEEN IN THE SHOP FOR REPAIRS FOUR TIMES FOR THE BRAKES. BRAKE PADS AND ROTORS HAD TO BE REPLACED. WITHIN A MONTH THE VEHICLE WAS BACK IN THE SHOP DUE TO THE BRAKES OVERHEATING AND STARTING TO BEND. VEHICLE STARTED TO VIBRATE REALLY HARD AGAIN, AND CONSUMER HAD ALL DEFECTS... Read more

Incident date: Jul 12, 1998

WHEN DRIVING AND MAKING ANY TYPE OF TURN OR GOING AROUND A CORNER, VEHICLE IS JERKING. WHEN DRIVING STRAIGHT CONSUMER DOESN'T HAVE ANY PROBLEMS. *AK

Incident date: Jan 1, 1999

THERE IS A VIBRATION THAT OCCURS AT SPEEDS BETWEEN 65MPH AND 70MPH. VIBRATION WAS PRESENT WITH OLD TIRES AND DID NOT GO AWAY WITH A NEW SET ON RIMS AND TIRES. ENGINE COOLING PROBLEM, ESPECIALLY FAN CLUTCH FROZE, CAUSING THE FAN ITSELF TO DEVELOP STRESS CRACKS. HAD TO REPLACE BOTH UNITS. *AK

Incident date: Nov 13, 1998

WHEN DRIVING AT 40 TO 50 MPH, IF THE CONSUMER HITS A BUMP OR ANYTHING IN THE ROAD THAT IS METAL OR HARD, THE STEERING WHEEL JERKS AND SHAKES, AND THE VEHICLE WILL GO FROM SIDE TO SIDE WITHOUT PRIOR WARNING. *AK

WHEN PROCEEDING FROM A STOP SIGN AND MAKING A LEFT OR RIGHT TURN A NOISE OCCURS ON THE PASSENGER'S SIDE OF THE VEHICLE CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS . *AK

VEHICLE DISPLAYS A VIBRATION/SHUDDER BETWEEN 35 MPH AND 45 MPH, STRONGEST AT 42 MPH WHILE DECELERATING. DEALER HAS CHECKED TIRE BALANCE, DRIVESHAFTS, AND AWD SYSTEM. *AK

Incident date: Oct 1, 1998

THE CAR MAKES A GROANING NOISE OVER ROUGH ROAD SURFACES. THE CONDITION IS RAPIDLY GETTING WORSE. TOYOTA DEALER INFORMED ME THAT TOYOTA IS AWARE THAT A SMALL NUMBER OF CARS HAVE THIS PROBLEM AND ATTEMPTS TO DEVISE A REMEDY, BUT HAS BEEN UNSUCCESSFUL. TOYOTA HAS TOLD ME, VIA THE SERVICE MANAGER AT THE DEALERSHIP, THAT "IT IS SUSPENSION NOISE, WHICH IS A CHARACTERISTIC OF THE CAR". TOYOTA REGIONAL... Read more

Incident date: Aug 10, 1998

TRUCK VERES RIGHT AT ANY GIVEN TIME WHICH ALMOST PUT ME IN THE DITCH MANY TIMES

Incident date: Dec 27, 1998

WEATHER CONDITIONS - SNOWING, HARD PACKED SNOW. WHEN DRIVING, THE VEHICLE PULLED OFF TO THE RIGHT. I TURNED TO TURN THE WHEEL TO THE LEFT TO GAIN CONTROL, AND THE VEHICLE CAUGHT SOME ICE, CAUSING THE VEHICLE TO SPIN AND LOSE CONTROL. IT ROLLED OVER ON THE HIGHWAY AND CAME BACK ONTO ITS WHEELS INTO THE DITCH. THE VEHICLE THEN COLLIDED WITH A TREE. THE STEERING WHEEL HIT ME IN THE CHEST WITH THE SUD... Read more

Crash 1 injured

THE AUTOMATIC TRANSMISSION BROKE AND NEEDS TO BE FIXED. ALSO, THERE IS KNOCKING NOISE COMING FROM THE VEHICLE. *AK

NOISE FROM UNDER VEHICLE TRAVELING AT LOW SPEED.

Incident date: Jan 6, 1999

ONGOING PROBLEM WITH VEHICLE WANDERING ACROSS THE ROAD FROM SIDE TO SIDE; DEALER NOTIFIED AND UNABLE TO CORRECT THE PROBLEM. *AK

Incident date: Jan 25, 1999

WHILE DRIVING AT 35 MPH AND WITHOUT PRIOR WARNING THE VEHICLE OVERHEATED AND THE HEAT WENT OUT. ALSO, WHEN CONSUMER STARTS UP THE VEHICLE IT VIBRATES ALOT. VEHICLE HAS BEEN IN THE REPAIR SHOP THREE TIMES, AND DEALER CAN'T DETERMINE THE PROBLEM. *AK

Incident date: Dec 27, 1998

WHEN MAKING A LEFT OR A RIGHT TURN THE STEERING WHEEL WILL SPIN, AND THERE IS A LOUD KNOCKING NOISE COMING FROM THE STEERING. THERE IS VIBRATION WITHIN THE STEERING WHEEL. *AK

Incident date: Sep 25, 1998

NOISE HEARD IN THE FRONT END SUSPENSION.

1 injured

Incident date: Dec 12, 1998

WHILE DRIVING AT ANY SPEED THE VEHICLE VIBRATES. ALSO, UPON APPLYING THE BRAKES AND COMING TO A STOP, THE VEHICLE VIBRATES REAL BADLY AND JERKS/LOSS OF POWER WITHOUT PRIOR WARNING. *AK

Incident date: Oct 12, 1998

WHEN DRIVING AT 60 MPH THE LEFT REAR WHEEL VIBRATES AND THERE IS NOISE COMING FROM UNDER THE FRONT OF THE VEHICLE. ALSO, FRONT PASSENGER'S/ DRIVER'S SEATS VIBRATE. *AK

I AM TRYING TO FIND OUT IF THIS VEHICLE WAS USED AS A TAXI/POLICE VEHICLE AND IF ANY RECALL SERVICES WERE PERFORMED ON IT. HYANNIS FORD INC. STATED THERE WERE NO RECALLS ON THIS VEHICLE, BUT I SAW MANY LISTED ON THIS SITE, I HAVE QUESTIONS IN REGARDS TO THE SUSPENSION/AIRBAGS/TORQUE CONVERTER,ETC. COULD YOU PLEASE TELL ME HOW I CAN FIND OUT IF THIS VEHICLE HAS RECALLS ON IT AND IF I CAN GET THE WO... Read more

SUSPENSION VERY POOR CAUSING DRIFTING AND POOR STABILITY.

WHEN DRIVING 55MPH ON FREEWAY TRUCK VIBRATES SO BADLY YOU GET A HEADACHE. TWO DIFFERENT DEALER'S SERVICE DEPTS. SAY IT IS A PROBLEM WITH 99'S AND THERE IS NO FIX. AN OUTSIDE EXPERT GOT HEADACHE, AND SAID TRUCK IS NOT DRIVEABLE. APPARENTLY, 1 IN 5 CUSTOMERS CAME BACK WITH THIS SAME COMPLAINT. THE DEALERS JUST TOLD THEM THATS THE WAY IT IS. DO A TEST ON CONCRETE FREEWAY ON THESE TRUCKS AND YOU'LL SE... Read more

Incident date: Dec 20, 1996

VERY POOR DEALER SERVICE. REFUSED TO HONOR THE WARRANTY EVEN IT WAS BARELY OVER THE 60K FACTORY WARRANTY. HAD THE SUSPENSION BUSHING REPLACED AT 30K. BATTERY DIED AT 29K. *AK

NOT A TIRE PROBLEM, ALL ARE UP TO SPECK. BAD SHAKE IN STEARING WHEEL. *AK( DOT NUMBER: TIRE SIZE: P185/70/14 )

VEHICLE SHIMMYS AT ALL SPEEDS. *AK( DOT NUMBER: )

Incident date: Nov 1, 1997

THE FRONT RADIUS ARM BUSHINGS HAVE FAILED TWICE, I-BEAM BUSHING FAILED ONCE. THRUST BEARINGS ALSO FAILED, RELATED TO A-ARM BUSHINGS. *AK

CONSUMER WAS AT A STOP WHEN FRONT CRADLE BOLTS FELL OFF, CAUSING THE ENGINE TO FALL ONTO DRIVETRAIN, DISLODGING STEERING. TOTALLY DISABLED, NO CONTROL OF VEHICLE. DEALER SAID CRADLE BOLTS HAD RUSTED. *AK

Incident date: Aug 15, 1998

WHEN DRIVING AT 60 MPH THERE IS VIBRATION WITHIN THE STEERING WHEEL, AND THE DEALER OR THE MANUFACTURER CAN'T DETERMINE THE PROBLEM. *AK

WHEN DRIVING AT 35MPH VEHICLE STARTED VIBRATING THROUGHOUT THE WHOLE COACH. DEALER SAYS THE WHEELS ARE BENT. *AK

Incident date: Dec 1, 1997

WHEN DRIVING THERE IS A VIBRATION IN THE STEERING WHEEL, AND WHEN BRAKES ARE APPLYED THE STEERING WHEEL SHAKES MORE. DEALER CONTACTED, AND CANNOT REMEDY THE PROBLEM. STATES THE PROBLEM IS NORMAL. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

THIS IS A 4WD EXTENDED CAB VEHICLE WITH A SUMMER TIRE, AND AFTER 3000 MILES TREAD HAS WORN THE WHEEL BALANCE IS OFF. ALSO, THE ALIGNMENT IS OFF. THE DEALER HAS BEEN CONTACTED. *AK

WHEN COMING TO A COMPLETE STOP AT A STOP SIGN OR LIGHT AND WHEN APPLYING THE GAS TO PULL OFF AGAIN, THE VEHICLE JERKS VERY HARD LIKE SOME ONE HIT THE VEHICLE IN THE BACK. *AK

SUSPENSION SYSTEM CONTINUALLY MAKES NOISE.

Incident date: Jan 20, 1999

WHILE DRIVING 45 MPH THE RADIUS ARM BRACKET BROKE AWAY FROM THE FRAME OF THE TRUCK. DRIVER WAS ABLE TO MAKE IT HOME SAFELY. THE BRACKET APPEARS TO HAVE RUSTED BADLY BEFORE THE FAILURE. THE DEALER DOES NOT KNOW ABOUT THE PROBLEM. *AK *ML

Incident date: Dec 22, 1998

DEALER HAS LOOKED AT THE VEHICLE, AND FOUND NO PROBLEMS, HOWEVER, IT STILL DOESN'T WORK CORRECTLY. AS WELL, THE PASSENGER FRONT DOOR PANEL CAME A PART, THE TAIL PIPE RATTLES, THE FRONT RIGHT SHOCK BUSHING FAILED, THE PANIC ALARM SOMETIMES WILL NOT DISENGUAGE, THERE IS A VIBRATION AT 55MPH, THE FRONT LEFT SPEAKER HAS COME LOOSE AND MAKES A RATTLE, THE CRUISE CONTROL OVER/UNDER ACCELS/DECELS, AND T... Read more

Incident date: Jan 14, 1999

WHEN CONSUMER IS DRIVING BETWEEN 60 AND 70 MPH VEHICLE STARTS VIBRATING NON-STOP, JUST WHEN SPEEDOMETER GETS TO THAT SPEED. ALSO, THERE IS SMOKING FRON THE FRONT TIRE AREA AFTER VIBRATION, AND THE ABS LIGHT COMES ON. DEALER WAS CONTACTED. *AK *ML

Incident date: Jan 14, 1999

THANKS TO YOUR WEB SITE THE CIRRUS IS NOW AT THE DEALERS FOR RECALL (6) CHECKS, I RECEIVED A CALL TODAY THAT WHILE CHECKING THIS VEHICLE THE "SWAY BAR LINKS" ARE WORN, COST TO REPLACE $266.00. I CALLED DEALER/SERVICE AND WAS TOLD THIS IS A POTENTIALLY DANGEROUS SITUATION, AND IF NOT REPLACED IMMEDIATELY COULD SNAP. I ASKED IF THIS IS NORMAL FOR A CAR TWO YEARS OLD, ANSWER WAS NO. I ASKED IF THEY H... Read more

Incident date: Dec 9, 1998

WHILE BACKING VEHICLE UP, THE VEHICLE SUDDENLY GAVE A SEVERE JERKING MOTION & WENT FORWARD. HAD NO WARNING OR REASON FOR IT TO HAPPEN. BRAKES WERE IN USE AT TIME. *AK

VEHICLE DRIFTS AT SPEEDS GREATER THAN ABOUT 35MPH. IN A CROSS-WIND VEHICLE ESPECIALLY DIFFICULT TO CONTROL. WHEN STOPPED VEHICLE ROCKS FROM SIDE TO SIDE WHEN WINDSHIELD WIPERS ARE ON HIGH SPEED. WHEN PASSED BY ANOTHER VEHICLE OR WHEN DOOR SLAMMED. TIRES ARE AT CORRECT PRESSURE, ALIGNMENT OK, STEERING FLUID OK.

Incident date: Nov 28, 1997

VEHICLE WAS TRAVELING AT 35-40 MPH AND WHILE ATTEMPTING TO SLOW DOWN FOR AN APPROACHING CORNER, THE VEHICLE BEGAN AN UNRECOVERABLE FISHTAIL ON A WET ROAD AND SKIDDED THEN SIDE IMPACTED A TREE.

2 injured

STEERING, ALIGNMENT, AND BRAKE MALFUNCTIONS.

Incident date: Nov 21, 1998

POSSIBLE SUSPENSION PROBLEM THAT MUST CREATE EXCESSIVE WEAR ON THE TIRES AND CAUSES THE CAR TO WOBBLE AT LOW SPEEDS. TIRES NEED TO BE REPLACED AT ONE-HALF OR LESS OF THEIR USEFUL LIFE. DEALER WAS NOT AWARE OF THE PROBLEM BUT MICHELIN KNEW HOW TO TREAT THE SYMPTOM, PUT A NEW SET OF TIRES ON THE CAR, BUT NOT NECESSARILY HOW TO CURE THE PROBLEM. ANYONE AWARE OF THIS PROBLEM AND WHAT IS BEING DONE... Read more

Incident date: Nov 21, 1998

POSSIBLE SUSPENSION PROBLEM THAT MUST CREATE EXCESSIVE WEAR ON THE TIRES AND CAUSES THE CAR TO WOBBLE AT LOW SPEEDS. TIRES NEED TO BE REPLACED AT ONE-HALF OR LESS OF THEIR USEFUL LIFE. DEALER WAS NOT AWARE OF THE PROBLEM BUT MICHELIN KNEW HOW TO TREAT THE SYMPTOM, PUT A NEW SET OF TIRES ON THE CAR, BUT NOT NECESSARILY HOW TO CURE THE PROBLEM. ANYONE AWARE OF THIS PROBLEM AND WHAT IS BEING DONE... Read more