Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 48,099 complaints — component: SUSPENSION
Incident date: Jul 4, 1998
HAD TAKEN VEHICLE TO DEALER TO CHECK STEERING. VEHICLE WOULD WANDER OVER THE ROAD. WOULD MAKE POPPING NOISES WHEN MAKING RIGHT TURNS. *AK
NISSAN
PATHFINDER
(1996) — SUSPENSION
Feb 26, 1999
Incident date: Jan 31, 1998
CONSUMER WAS DRIVING ON THE HIGHWAY, APPROXIMATELY 50-55 MPH ON WET ROAD CONDITIONS ALL OF SUDDEN THE VEHICLE HYDROPLANED, RESULTING IN ROLLOVER, AND VEHICLE LANDED IN THE MIDDLE OF THE DIVIDER. AIR BAGS FAILED TO DEPLOY PROPERLY, CAUSING CHEMICAL TO LEAK OUT AND PARTLY DEFLATE THEM. DEALER/MANUFACTURER NOTIFIED AND REFUSED TO ACCEPT RESPONSIBILITY, SEEKING HELP FROM NHTSA. *AK *ML
Crash
4 injured
MITSUBISHI
MONTERO
(9999) — SUSPENSION
Feb 24, 1999
Incident date: Aug 16, 1997
VEHICLE FLIPPED OVER WHEN TRYING TO MAKE ABRUPT TURN.
2 injured
VEHICLE'S SUSPENSION IS NOT VERY STABLE CREATING THE POSSIBILITY FOR ROLL OVER.
VEHICLE MAKES A GROWLING NOISE UPON ACCELERATION. ALSO CLATTERS AND CLINKS. DEALER CLAIMS CAN'T HEAR A NOISE. ALSO GAS GAUGE MALFUNCTIONS, SHOWS A FULL TANK, EVEN THOUGH TRUCK HAS ONLY 1/4 OF A TANK.
MITSUBISHI
MONTERO
(1997) — SUSPENSION
Feb 19, 1999
WHEN DRIVING WHILE ON THE HIGHWAY STEERING COLUMN AND VEHICLE SEVRELY VIBRATE WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL. PLEASE GIVE ANY FURTHER DETAILS. *AK
THE FRONT AND REAR SUSPENSION ON THIS VEHICLE IS TOO SOFT. THE CAR'S FRAME SCRAPES THE GROUND WHEN DRIVING OVER A SPEED BUMP AT ANY SPEED. *AK
Incident date: Feb 1, 1997
ALL FOUR TIRES HAVE BEEN REPLACED 4 TIMES, EACH FOR UNEVEN WEAR ON THE TIRES AND A CONSTANT VIBRATION WHILE DRIVING. CAUSE UNKNOWN. *AK *ML
WHILE DRIVING THE VEHICLE VIBRATES AND STEEERING IS VERY UNSTABLE, CAUSE UNKNOWN. DEALER REPLACED SHOCK ABSORBER BAR WHICH DID NOT CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Incident date: Sep 4, 1998
CONSUMER HAD TO REPLACE RIMS FIVE TIMES. WHEN DRIVING VEHICLE GOES TO THE RIGHT AND TO THE LEFT. DEALER CAN'T DETERMINE THE PROBLEM. *AK
FORD
CROWN VICTORIA
(1997) — SUSPENSION
Feb 18, 1999
Incident date: Dec 26, 1998
WHEN DRIVING AT HIGH SPEED VEHICLE VIBRATES, AND MOVES FROM SIDE TO SIDE. CONSUMER BROUGHT VEHICLE TO REPAIR SHOP TWICE FOR SERVICE, BUT DEALER CAN'T DETERMINE THE PROBLEM. *AK
FORD
CROWN VICTORIA
(1997) — SUSPENSION
Feb 17, 1999
WHEN DRIVING THE VEHICLE VEERS TO THE LEFT, AND WHEN TURNING CORNERS THE CAR FISHTAILS. DEALER SAYS THAT IS HOW THE VEHICLE IS SUPPOSE TO BE. *AK
BUICK
ROADMASTER
(1994) — SUSPENSION
Feb 17, 1999
Incident date: Dec 3, 1993
WHEN MAKING HARD LEFT/RIGHT TURNS OR "U" TURNS, VEHICLE FEELS AS IF IT'S TILTING OVER. HAS NOT TAKEN TO DEALER AS OF YET*AK
BUICK
PARK AVENUE
(1992) — SUSPENSION
Feb 17, 1999
Incident date: Jun 7, 1998
WHILE DRIVING THE VEHICLE, IT SWAYS TO THE RIGHT THEN TO THE LEFT, CAUSING THE CONSUMER TO HIT THE GUARDRAIL. *AK
Incident date: Jun 15, 1998
CONSUMER WHILE DRIVING VEHICLE,ITS STEERING WHEEL SUDDENLY STARTED TO SHAKE/VIBRATE AND SWERVE FOR UNKNOWN REASON, CAUSING THE VEHICLE TO GO OUT OF CONTROL. VEHICLE HAVE BEEN IN/OUT OF DEALER'S SHOP THREE TIMES, AND CONDITION STILL OCCURS. DEALER IS UNABLE TO CORRECT THE PROBLEM. CONSUMER BEEN HAVING THIS PROBLEM REOCCURRING MORE THEN TEN TIMES. THIS CONDITION IS STILL ENDANGERING THE DRIVER AND P... Read more
Incident date: Jan 1, 1997
THE DEFECTIVE RIGHT BRAKE CALIPER "STICKING, " CAUSING THE CALIPERS TO WEAR OUT AND VEHICLE TO SWAY TO RIGHT SIDE. ALMOST CAUSED AN ACCIDENT. ALSO WHILE DRIVING OVER A BUMP THE DEFECTIVE SUSPENSION, CAUSED THE VEHICLE TO HIT THE GROUND. VEHICLE ALSO EXPERIENCED TRANSMISSION PROBLEM. DEALER CANNOT DETERMINE PROBLEM. *AK
PONTIAC
GRAND PRIX
(1990) — SUSPENSION
Feb 17, 1999
RECALL 97V058000. THE PARTS HAVE BEEN ON BACK ORDER SINCE THE OWNER CALLED DEALER ON NOVEMBER OF 1997. *AK
Incident date: Jul 1, 1998
WHILE DRIVING 25 MPH HAD TO MAKE A FAST RIGHT, CAUSING THE VEHICLE TO TIP OVER TO THE PASSENGER SIDE, WHICH ALMOST CAUSED AN ACCIDENT. *AK
Incident date: Jun 30, 1998
WHILE DRIVING ABOUT 42 MPH AND ON THE LEFT LINE VEHICLE WANDERED AND PULLED TO THE RIGHT SIDE, CAUSING CONSUMER TO LOSE CONTROL, CRASHING VEHICLE INTO A FENCE. VEHICLE KEPT MOVING AFTERWARDS. *AK
Crash
VEHICLE DRIFTS AT 55 TO 60 MPH WHEELS HAVE BEEN REPLACED. ALSO STEERING WHEEL VIBRATES. OWNER IS VERY CONCERNED FOR SAFETY.
Incident date: Jun 15, 1998
WHILE DRIVING VEHICLE WOULD SHAKE VERY BADLY. LITTLE DIFFICULT TO CONTROL. MAKES A TAPPING NOISE IN ENGINE. RUNS HOT. LEAKS ANTI-FREEZE; HEAD GASKET NOT GETTING FREON.
Incident date: Jul 19, 1998
WHEN THE VEHICLE IS GOING AT SPEEDS OF 60-70 MPH THE VEHICLE SHAKES AND THE ODOMETER DROPS, CAUSING THE DRIVER TO LOSE CONTROL. DEALER NOTIFIED. *AK
JEEP
GRAND CHEROKEE
(1996) — SUSPENSION
Feb 17, 1999
Incident date: Apr 1, 1998
WHEN TURNING THE WHEEL LEFT OR RIGHT THERE IS A GRINDING NOISE TOWARD THE FRONT UNDERBODY. TAKEN TO DEALERSHIP 3 TO 4 TIMES FOR THIS PROBLEM. THE LAST TIME, THE DEALERSHIP REPLACED THE DRIVETRAIN, FRONT AXLE AND BRAKES. CONSUMER STILL EXPERIENCING A MINOR PROBLEM. *AK
WHILE MAKING A STOP THE VEHICLE STARTED TO SHAKE AND THE ENGINE STARTED TO IDLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Incident date: Jan 1, 1998
VEHICLE VIBRATES WHEN DRIVING AT 60-65 MPH. DEALER CONTACTED AND IS WILLING TO REPLACE THE VEHICLE. BUT WHEN DRIVING THE REPLACEMENT VEHICLE, THE PROBLEM OCCURRED AND STILL EXISTS. DEALER CANNOT DUPLICATE THE PROBLEM. *AK
WHILE DRIVING AFTER STOPPING AT A RED LIGHT, VEHICLE WILL NOT MOVE. CONSUMER THEN NOTES VEHICLE WILL JERK FORWARD WITHOUT WARNING. DEALERS ARE AWARE OF PROBLEM.
PONTIAC
GRAND PRIX
(1992) — SUSPENSION
Feb 17, 1999
Incident date: Aug 15, 1998
THE FRONT STRUTS THAT HELD BY FOUR RIVETS BROKE OFF, CAUSING AN ACCIDENT. CAUSE UNKNOWN. PLEASE PROVIDE DETAILS. *AK
Crash
WHILE DRIVING BEYOND 50 MPH THE VEHICLE SHAKES OR VIBRATES VIOLENTLY CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
DODGE
GRAND CARAVAN
(1992) — SUSPENSION
Feb 17, 1999
Incident date: Jan 1, 1997
VEHICLE SHAKES AT TIMES NO MATTER WHAT SPEED. WHEN MAKING TURNS, THE VEHICLE WILL SHAKE AND CONTINUES TO SHAKE UNTIL DECIDES TO STOP. DEALER HAS NOT BEEN NOTIFIED, AND PROBLEM CANNOT BE DUPLICATED BY MECHANICS. *AK
Incident date: Apr 4, 1998
WHILE DRIVING ON A STRAIGHT ROAD, VEHICLE VEERED TO RIGHT, LOST CONTRO, OVERCORRECTED AND HIT GUARDRAIL ON THE LEFT SIDE OF THE ROAD. VEHICLE BECAME AIRBORN AND FLEW 60 FEET OVER A CREEK. 2 PASSENGERS SUSTAINED INJURES, AND VEHICLE WAS TOTALLED.
2 injured
MITSUBISHI
MONTERO
(1998) — SUSPENSION
Feb 17, 1999
VEHICLE VIBRATES OVER 60 MPH. TWO REPAIR ATTEMPTS HAVE BEEN MADE.
Incident date: Jun 7, 1998
FRONT AXLE CRACKED IN HALF AT THE SPRING BRACKET.
Incident date: Jul 9, 1998
LEFT AND RIGHT STRUTS CAUSED EXCESSIVE WEAR ON BOTH FRONT TIRES.
DRIVER LOSS CONTROL OF VEHICLE WHILE TOWING A 23.5 FT TRAVEL TRAILER WHICH SWAYED AS HE DROVE AT 35MPH ON A DRY ROAD IN CALM WEATHER.
Incident date: Mar 31, 1998
THE ENTIRE VEHICLE VIBRATES WHEN IT IS DRIVEN BETWEEN 57 - 70 MPH.
WHEN GOING AROUND A CURVE AND VAN HITS A SMALL HOLE, THE VAN WANTS TO LEAVE THE ROAD.
Incident date: Dec 1, 1998
I HAVE TAKEN MY TRUCK IN TO THE DEALER THREE TIMES TO GET THEM TO FIX THE PROBLEM. THEY THOUGHT THEY HAD IT FIXED THE FIRST TIME. THE OTHER TIMES I WAS TOLD THAT FORD WAS AWARE OF THE PROBLEM, BUT DIDN'T KNOW HOW TO FIX IT YET! A POPPING NOISE COMES FROM THE REAR OF MY 4X4 CREWCAB EVERY TIME THAT I GO OVER A BUMP AT SLOW SPEEDS. *AK
Incident date: Nov 2, 1998
WHEN DRIVING VEHICLE AT ANY SPEED AND MAKING A TURN, THERE IS NOISE COMING FROM THE STEERING WHEEL. CONSUMER HAD NO PRIOR WARNING AND THERE WAS A CLICKING SOUND COMING FROM THE VEHICLE. *AK
VEHICLE PULLING AND GRINDING RESULTING IN TIRE WEAR DUE TO SUSPENSION PROBLEMS.
Incident date: Oct 16, 1998
SUSPENSION CONTINUALLY MAKING NOISE, UNABLE TO IDENTIFY COMPONENT OR FIX NOISE.
STEERING WHEEL VIBRATES WHEN IN DRIVE AND STOPS AT RED LIGHT. ALSO WHEN HEATER FAN IS ON WE GET A BAD OIL FUMES/SMELLS . WE HAVE HAD IT TO THE DEALERS 7OR 8 TIMES . THEY STILL HAVEN'T FOUND THE PROBLEM. THE SMELL SOMETIMES GETS VERY BAD. *AK
FORD
CROWN VICTORIA
(1997) — SUSPENSION
Feb 8, 1999
Incident date: Jan 28, 1999
RECALL 98V322000, THE OTHER VEHICLE VIN# [XXX], BOTH OF THESE VEHICLE WHICH ARE POLICE PACKAGED. THE DEALER DOES NOT HAVE THE PARTS YET, AND THE POLICE STATION NEEDS THE VEHICLE TO BE REPAIRED AS SOON AS POSSIBLE. PLEASE PROVIDE FURTHER INFORMATION. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Oct 12, 1998
WHENEVER DRIVING FRONT OF THE VEHICLE IS PULLING TO THE LEFT.CONSUMER HAD THE VEHICLE IN THE SHOP TWICE, AND DEALER CAN'T DETERMINE THE PROBLEM. *AK
Incident date: Jul 15, 1998
WHILE DRIVING TRANSMISSION WOULD NOT SHIFT INTO GEAR AND WOULD POP OUT. IN ADDITION, VEHICLE BOUNCES OR DRIFTS TO THE RIGHT AND EMERGENCY PARKING BRAKE WORKS INTERMITTENTLY/MAKES A POPPING NOISE WHEN PUSHED IN, AND THERMOSTAT OVERHEATED WHILE DRIVING. DEALER NOTIFIED OF ALL PROBLEMS, SOME REPLACEMENTS WERE MADE, MAJOR PROBLEM STILL EXISTS. *AK *ML
Incident date: Nov 14, 1998
I WAS TOLD THIS WILL ENABLE A VEHICLE TO RUN OFF THE ROAD AND HIT A TREE IF FALLING ASLEEP AT THE WHEEL. I DO NOT HAVE THE VEHICLE. THE COMPANY WAS NOT ABLE TO CORRECT THE PROBLEM AND TOLD ME THAT ALL THE NEW VEHICLES HAVE A PULL OR DRIFT. THE GMC ALSO DRIVEN THE VEHICLE, AND NOTICED MY COMPLAINT. THAT WAS WHEN HE MENTIONED THAT STATEMENT TO ME. SO 3 MONTHS LATER I'M IN A LEASE BECAUSE THE... Read more