Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 48,099 complaints — component: SUSPENSION
Incident date: Feb 5, 1999
SHAKES BETWEEN 60-70MPH ON FREEWAY. DEALER HAS REPLACED TIRES TWICE, FRONT WHEEL HUBS REPLACED, AND SHACKLES ON REAR LEAF SPRINGS TO ELIMINATE SHAKING, NO SUCCESS. TRUCK AT DEALER LAST TIME FOR 8 WEEKS *AK( DOT NUMBER: TIRE SIZE: P25570RDBS )
Incident date: Feb 5, 1999
SHAKES BETWEEN 60-70MPH ON FREEWAY. DEALER HAS REPLACED TIRES TWICE, FRONT WHEEL HUBS REPLACED, AND SHACKLES ON REAR LEAF SPRINGS TO ELIMINATE SHAKING, NO SUCCESS. TRUCK AT DEALER LAST TIME FOR 8 WEEKS *AK( DOT NUMBER: TIRE SIZE: P25570RDBS )
Incident date: Apr 4, 1998
WHENEVER TURNING STEERING WHEEL IT WOULD MAKE LOUD/SQUEAKING NOISES. ITS SOUNDED LIKE THE FAN BELT WAS COMING OFF. TOOK TO DEALER & INFORMED BY MECHANIC IT WAS ONLY A BUZZING NOISE, BUT THE NOISE WAS GETTING WORSE. *AK
JEEP
GRAND CHEROKEE
(1999) — SUSPENSION
Jul 1, 1999
Incident date: Jun 2, 1999
FROM DELIVERY DATE I NOTICE A SQUEAL AND WHINING NOISE AT HIGHWAYS SPEEDS, WHEN THE GAS IS UNAPPLIED. *AK
Incident date: Dec 22, 1998
I HAVE HAD MY VEHICLE SINCE NOVEMBER OF 98. APPROXIMATELY 2 WEEKS AFTER I PURCHASED THE VEHICLE, I BROUGHT THE VEHICLE BACK TO SUPREME CHEVROLET FOR A VIBRATION (12/22/98). THE SEATS, CENTER CONSOLE, STEERING WHEEL, CUP HOLD, ETC. VIBRATE AND SHAKE ERRATICALLY WHEN I REACH A HIGHER SPEED. THE TIRES WERE REPLACED BECAUSE THEY WERE SUPPOSE TO BE DEFECTIVE, THAT DID NOT HELP. THE VIBRATION IS GET... Read more
TOOK VEHICLE TO DEALER IN APRIL 1999 FOR STEERING PROBLEM. VEHICLE WOULD JUST DRIFT OFF COURSE. TYPICALLY HAPPENED AT SPEEDS BETWEEN 35-45 MPH. DEALER COULD NOT FIND ANY PROBLEMS, BUT DID ROTATE TIRES. READ ARTICLE IN PAPER WHICH NOTED INVESTIGATION INTO PROBLEM WITH SAME EXACT SYMPTOMS THAT I EXPERIENCED. WANTED TO FILE REPORT TO LEND FURTHER EMPHASIS TO YOUR INVESTIGATION. *AK
CHEVROLET
SILVERADO 3500
(1998) — SUSPENSION
Jun 30, 1999
Incident date: Jun 2, 1999
THE BRAKES PULL BADLY TO THE LEFT WHEN STOPPING. LEFT FRONT BRAKE SQUEELS LOUDLY AND PULLS HARD. THE SECOND REQUEST ON THE STEERING IS FOR WANDERING STEERING. VEHICLE IS VERY HARD TO KEEP IN THE LANE WHILE TRAVELING ON GROOVED HIGHWAYS OR WHILE TRAVELING IN WIND, EVEN IN LIGHT WIND. WE HAVE TAKEN THE VEHICLE TO THE SHOP SEVERAL TIMES AND THE PROBLEM SEEMS CORRECTED FOR ABOUT 2 DAYS AND COME RI... Read more
THE MANUFACTURER SENT OF A CHANGE THAT DROPPED TOW RATING FROM 6400LBS TO 2000LBS ON THE R/T MODELS. THEY GIVE NO REASON FOR THE CHANGE. THINK IT IS IMPORTANT TO KNOW THIS INFORMATION. *AK
DAIMLER CHRYSLER ADVERTISED AND SOLD THE DAKOTA R/T VEHICLES AS HAVING A 6400 LB. TOWING CAPACITY. THEY HAVE NOW DOWNGRADED THIS TOWING CAPACITY TO 2000 LBS. MANY OF THESE VEHICLES ARE BEING USED TO TOW CONSIDERABLY MORE THAN 2000 LBS. THIS APPEARS TO BE A SEVERE SAFETY HAZARD. *AK
CHEVROLET
SILVERADO 1500
(1997) — SUSPENSION
Jun 30, 1999
Incident date: Jun 1, 1998
MY 1997 C-1500 PICKUP HAS THE PROBLEM OF VEERING AT HIGH SPEED. MY RESPONSE IS DUE TO A ARTICLE THAT I READ IN THE NEWSPAPER THAT THERE WAS AN INVESTIGATION OF THIS PROBLEM. MY TRUCK DOES THIS MORE OFTEN IF THERE HAS BEEN A SUDDEN CHANGE IN THE WEATHER OR IF IT IS COLD WEATHER. THE PROBLEM IS MOST NOTICED WHEN NEGOTIATING CURVES AT HIGH SPEED. *AK
ENGINE CHECK LIGHT STAYED ON, AND VEHICLE VIBRATED. ALSO, DEALER HAS REPLACED THE FUEL INJECTORS. *AK
Incident date: May 27, 1999
HUB CAPS HAVE BEEN REPLACED BECAUSE RATTLE WAS HEARD WHEN HITTING A BUMP. THE RATTLE STILL EXISTS AND THOUGHT IT COULD BE THE SUSPENSION? WINDSHIELD WIPER BLADES DON'T HIT THE WINDSHIELD PROPERLY. MOST NOTABLE ON THE PASSENGER SIDE OF THE CAR. PAINT ALSO SEEMS TO BE CHIPPING IN THE FRONT OF THE CAR. *AK
Incident date: Jun 25, 1998
WHILE DRIVING NEXT TO A BIG TRUCK TRAILER, VEHICLE WANDERS TO RIGHT AND TO THE LEFT. THIS COULD RESULRT IN LOSS OF VEHICLE CONTROL AND CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
FROM TIME OF PURCHASE , MY WIFE HAS BEEN COMPLAINING THAT HER VEHICLE IS WOBBLING. WE HAVE TAKEN THE JEEP TO THE DEALER SEVERAL TIMES TO FIX, BUT THEY SEEM AT A LOSS AS TO WHATS CAUSING THE PROBLEM. OUR 6TH TRIP TO THE DEALER WILL BE THIS MONDAY, JUNE 28,1999. I SPOKE WITH DENNIS TAGGE, SERVICE MANAGER AT PALM AUTO MALL, HE STATED THAT THE TIRES MAY BE SLIPPING ON THE RIMS AS THE VEHICLE ACCELERA... Read more
FROM TIME OF PURCHASE , MY WIFE HAS BEEN COMPLAINING THAT HER VEHICLE IS WOBBLING. WE HAVE TAKEN THE JEEP TO THE DEALER SEVERAL TIMES TO FIX, BUT THEY SEEM AT A LOSS AS TO WHATS CAUSING THE PROBLEM. OUR 6TH TRIP TO THE DEALER WILL BE THIS MONDAY, JUNE 28,1999. I SPOKE WITH DENNIS TAGGE, SERVICE MANAGER AT PALM AUTO MALL, HE STATED THAT THE TIRES MAY BE SLIPPING ON THE RIMS AS THE VEHICLE ACCELERA... Read more
OLDSMOBILE
INTRIGUE
(1998) — SUSPENSION
Jun 24, 1999
Incident date: Apr 2, 1999
STEERING COLUMN BEGAN MAKING CLUNKING NOISE AT 8265 AND AT 11015 MILES, INTERMEDIATE STEERING SHAFT WAS REPLACED. AT 16342 NOISES BEGAN AGAIN AND AT 19438, POWER STEERING GEAR ASSEMBLY REPLACED AND FRONT STRUT BOLTS TIGHTENED. AT 19545 CLUNK LED TO TIGHTENING OF ALL CONTROL ARM BOLTS. CLUNK STILL EXISTS. *AK
HAVE HAD SEVRAL PROBLEMS WITH THIS VEHICLE SINCE PURCHASE,THE HEADGASKET LEAK OIL,NEEDS TO BE REPLACED/AIR CONDITIONER WENT OUT AND NOW IT OVERHEATS ,FUEL GAUGE WENT OUT AND HAD TO REPLACE FUEL PUMP.WHEN IT RAINS CAR FLOODS INSIDE AND TRUCK,SHOCKS FRONT AND BACK HAVE TO BE REPLACED. *AK
I HAVE HAD THIS TRUCK INTO THE DEALER 6-7 TIME FOR THIS PROBLEM. IT PULLS TO THE RIGHT ON ALL HIGHWAYS. VERY UNCOMFORTABLE TO DRIVE FOR A LONG DISTANCE. THEY HAVE TRIED NUMEROUS TSB BUT TO NO HELP. THEY SAY MUST BE THE ROADS, NO WAY, I DRIVEN ON INTERSTATE HIGHWAYS AND LOCAL ROADS, DOESN'T MAKE AND DIFFERENCE. *AK
Incident date: Apr 20, 1999
ENGINE FAILURE DUE TO CRACKED #2 PISTON; CROSS MEMBER WAS MIS-MANUFACTURED-CAMBER COULD NOT BE ADJUSTED TO SPEC.
WHEN THE VEHICLE IS SITTING STILL AND IN DRIVE THE STEERING WHEEL SHAKES. DEALER SAYS IT'S NORMAL. *AK
WITH ONE OR TWO WINDOWS OPENED, AND IN 2ND THROUGH 5TH GEAR, VEHICLE WILL SHAKE/VIBRATE EXCESSIVELY WHICH COULD CAUSE LOSS OF CONTROL. *AK
I HAVE A VIBRATION AT SPEEDS OF 60-70 MPH AND THE STEERING WHEEL JUMPS WHEN I HIT EVEN SMALL BUMPS ON THE ROAD. I HAVE TAKEN IT TO THE DEALERSHIP 4 TIMES HAVE NOT FIXED PROBLEM YET. *AK
Incident date: Dec 4, 1998
SHAKING/VIBRATION IN THE STEERING WHEEL AT HIGHWAY SPEEDS AND WHEN BRAKING. *AK
Incident date: Nov 1, 1995
WHEN DRIVING THE VEHICLE AT 70 MPH, VEHICLE IS VIBRATING. CONSUMER HAS TO GO DOWN TO LOWER SPEED IN ORDER FOR THE VEHICLE TO STOP VIBRATING. *AK
Incident date: May 9, 1997
THERE IS VERY LOUD RAMBLING NOISE WHICH GETS HIGHER AS THE VEHICLE PICKS UP SPEED. ALSO, CRASH BARRIERS HAVE BEEN REPLACED THREE TIMES, AND THE DEALER IS AWARE OF THE PROBLEM. *AK
Incident date: Mar 18, 1999
ALSO NOTICE THE STEERING WHEEL MAKES A SQUEAKING NOISE WHEN TURNED. *AK
THE TRUCK HAS GIVEN US NUMEROUS PROBLEMS IT SHAKES TO MUCH PULLS LOUD NOISE( DOT NUMBER: TIRE SIZE: 135/75/R15 )
THE TRUCK HAS GIVEN US NUMEROUS PROBLEMS IT SHAKES TO MUCH PULLS LOUD NOISE( DOT NUMBER: TIRE SIZE: 135/75/R15 )
Incident date: Nov 19, 1998
THE 4- WHEEL DRIVE FAILS TO WORK PROPERLY. VEHICLE ALSO MAKES HIDEOUS NOISES & THE STEERING WHEEL SHAKES VERY BADLY. TOOK THE VEHICLE BACK TO THE DEALER NUMEROUS TIMES TO SOLVE THE PROBLEM. NOISES AND VIBRATIONS ARE GETTING WORSE. *AK
OLDSMOBILE
CUTLASS
(1998) — SUSPENSION
Jun 18, 1999
THE VEHICLE VEERS TO THE LEFT AND THE RIGHT . THE DEALER HAS INSPECTED THE VEHICLE A NUMBER OF TIMES AND THE PROBLEM STILL EXISTS. THE DEALER WILL INSPECT THE VEHICLE. MANUFACTURER HAS BEEN NOTIFIED. *AK
AT HIGHWAY SPEEDS VEHICLE VIBRATES UNCONTROLLABLY. DRIVER HAS TO CUT THE VEHICLE OFF TO STOP VIBRATION. DEALER HAS BEEN NOTIFIED. *AK
Incident date: Jun 21, 1997
WHEN DRIVING AT ANY SPEED THERE IS VIBRATION WITHIN THE STEERING. ALSO, MASTER CYLINDER FAILED, AND BUMPER ASSEMBLY IS SHIFTING AND COMING OFF. VEHICLE HAS BEEN AT DEALER FOR REPAIR SERVICE, AND DEALER CAN'T DETERMINE THE PROBLEM. *AK
AT 35-45 MPH VEHICLE VIBRATES . THE DEALER HAS PUT 5 SETS OF TIRES ON THE VEHICLE. *AK
MERCURY
GRAND MARQUIS
(1994) — SUSPENSION
Jun 17, 1999
AT 35-45 MPH THE VEHICLE VIBRATES UNCONTROLLABLY. DEALER HAS BEEN NOTIFIED. *AK
Incident date: May 30, 1999
ON 3 SEPARATE OCCASIONS OVER 3 DAYS, VEHICLE BEGAN TO SHUDDER VIOLENTLY. ONCE AT 35 MPH AND TWICE AT 65 MPH. APPLYING BRAKES DID NOT STOP PROBLEM. ONLY WHEN SPEED CAME DOWN TO 35 - 45 MPH. TWO DEALERS HAVE INSPECTED THE TIRES, ENGINE, TRANSMISSION AND SUSPENSION WITHOUT RESULT. WHILE PROBLEM HAS NOT RECURRED SINCE 5/30, THERE COULD BE A SERIOUS ACCIDENT IF IT OCCURRED AGAIN AT HIGH SPEED IN ... Read more
CHRYSLER
TOWN AND COUNTRY
(1997) — SUSPENSION
Jun 16, 1999
WHILE DRIVING VEHICLE AT 50MPH, VEHICLE VIBRATED. HAD CONTROL OF VEHICLE AT TIME. HAD ALL 4 TIRES CHANGED & ROTATED SINCE NOVEMBER. INFORMED BY DEALER THE PROBLEM WAS WITH TIRES. HOWEVER, INFORMED BY TIRE DEALER THAT IT WAS SUSPENSION. *AK
ONGOING PROBLEM WITH VEHICLE WANDERING ACROSS THE ROAD WHENEVER VEHICLE REACHES ABOVE 50 MPH. VEHICLEHAS BEEN IN/O UT OF DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM HAS NOT BEEN RESOLVED. SEEKING HELP, AND ADDITIONAL INFORMATION FROM NHTSA IN THIS MATTER. *AK
Incident date: Jan 4, 1996
VEHICLE'S SUSPENSION HAS HAD CONTINUED PROBLEMS, TIE RODS EXPERIENCED EXCESSIVE WEAR, VIBRATION UNABLE TO BE CORRECTED. MJS
JEEP
GRAND CHEROKEE
(1997) — SUSPENSION
Jun 15, 1999
Incident date: Mar 1, 1998
ON-GOING PROBLEM WITH VEHICLE WANDERING TO THE RIGHT, WHILE DRIVING AT HIGH SPEED (APPROX 50 MPH OR MORE). VEHICLE IN/OUT OF DEALER SHOP AND NOTHING APPEARS TO CORRECT THE PROBLEM. CAN NHTSA HELP IN THIS MATTER.
Incident date: Jun 10, 1999
WHEN VEHICLE WAS TAKEN IN FOR SERVICE BECAUSE IT WOULD NOT START, ONE OF THE FRONT STRUTS WAS FOUND TO BE LEAKING. THE STRUT WILL BE REPLACED AT OWNER'S COST. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Incident date: May 24, 1999
THE VEHICLE PULLS TO THE RIGHT SIDE OF THE ROAD AT SPEEDS OVER 50 MPH IF THE STEERING WHEEL IS RELEASED. A CONTINUOUS DOWN FORCE ON THE LEFT SIDE OF THE STEERING WHEEL HAS TO BE MAINTAINED IF THE VEHICLE IS TO REMAIN IN A STRAIGHT LINE DOWN A STRAIGHT ROAD. IF I RELEASE THE STEERING WHEEL WHILE GOING IN A STRAIGHT LINE DOWN THE ROAD, THE STEERING WHEEL WILL ROTATE ABOUT 1/4 INCH IN A CLOCKWISE D... Read more
Incident date: Apr 19, 1999
UPON REACHING CRUISING SPEED (65 AND ABOVE) THE TRUCK HAS SIGNIFICANT VIBRATION IN SEATS AND FLOORBOARD. *AK
Incident date: Apr 19, 1999
UPON REACHING CRUISING SPEED (65 AND ABOVE) THE TRUCK HAS SIGNIFICANT VIBRATION IN SEATS AND FLOORBOARD
Incident date: Mar 1, 1997
THE STEERING HAS "TOO MUCH PLAY IN IT" WHICH CAUSES STEERING DIFFICULTY. WHILE DRIVING VEHICLE WILL GO TO THE RIGHT WHICH MAY CAUSE CRASH. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
FORD
EXPEDITION
(1997) — SUSPENSION
Jun 11, 1999
WHILE DRIVING AT ANY SPEED IT SUDDENLY BECAME HARD TO CONTROL VEHICLE. IT STARTED TO VEER ALL OVER THE ROAD AND JERKED FURTHER THAN THE TURN THAT WAS BEING MADE AT THE TIME. DEALER HAS BEEN CONTACTED. *AK
Incident date: Jun 9, 1999
THE CAR WAS PICKED UP FROM MAJESTIC MOTORS THURSDAY 3 JUNE 1999, WITHIN 20-30 MINUTES OF DRIVING THE CAR A NOISE BEGAN WHICH SEEMED TO ORIGINATE IN THE REAR, IT PROGRESSIVELY BUILT UNTIL IT WAS EAR SHATTERING, THE CAR BEGAN TO VIBRATE FROM THE FRONT DRIVER AND PASSENGER SEATS BACK, MORE APPARENT IN THE REAR. THE DEALERSHIP WAS PHONED ON MONDAY, THE SALEMAN RETURNED MY CALL TUES, WHEN THE PROBLEMS... Read more