Consumer Safety Complaints

Incident date: Jul 9, 2021

Anytime I hit a bump going at least 35 mph the back of my car jumps to one side or another. I've tried adding weight to the back of the car, less and more air in tires, new tires, but nothing seems to fix the problem. It has knocked me sideways on the roads and when on the highway or interstate it's gets worse as you are driving faster. Winter time I have to drive the least amount I can on the fa... Read more

Incident date: Jul 1, 2021

This truck developed "death wobble" after a simple tire rotation. At approximately 53mph, any bump in the road surface would cause the front end to shake violently and cause the truck to be uncontrollable. While violent, it locks the truck into an unsteerable condition and only hard braking can stop the truck. the truck shuttered violently until stopped. From the repairs it appears a combinati... Read more

Incident date: Jul 7, 2021

I’ve had numerous vehicles of varying models and types. My vehicle only has 115k miles and the front control arms are gone. Live near beaches so due to salt and corrosion etc. This should not happen

Incident date: Jun 16, 2021

Incident date: Jun 20, 2021

REAR SUBFRAME COMPLETELY RUSTED CANT BELIEVE NISSAN USED SUCH CHEAP STEEL

Incident date: Jun 30, 2021

Vehicle bottomed out and lodged on concrete entering driveway. Thor Scope Ram Promaster 1500 Chassis sits low and Thor installed Cummins Onan generator and 2 Trojan batteries under the chassis, that sit 2 or more inches below the rear axle against the Cummins install guidelines. The generator needs 6 to 8 inches for ventilation according to manual and RV mechanics. Both generator and batteries col... Read more

Incident date: Jun 25, 2021

After approximately 25000 miles a PS shock that I purchased new broke while I was riding my motorcycle. The weld holding the top eye of the shock came undone while I was riding. I have pictures of the shock while on the bike and then off the bike when it fell apart. I still have the unit and it is available for inspection. I have spoken with the manufacturer and they really don't seem interested i... Read more

Incident date: May 4, 2021

Power train and control is bad

Incident date: Jul 7, 2021

This truck has the death wobble. It gets the death wobble at 20 mph. My next step is to sue Ford

Incident date: Jul 5, 2021

The spring in the back left suspension fell off/broke. We heard a loud clank on the highway and were able to slowly steer to a local mechanic. The back left of the car sunk over the wheel, he looked under and told us the issue. And in fact, the same thing happened when we first bought the car to the front left suspension and we were reimbursed by VW Van Nuys. VW Ventura replaced the front two susp... Read more

Incident date: Jan 22, 2021

While driving at highway speeds and going over a bump, steering wheel will oscillate violently. Will have to slow down to nearly a stop to get it to stop. This happens between 60 and 65 MPH hitting the right bump truck gets death wobble, has to get on the brakes hard to stop it, had dealer look at it. It has been at the Ford dealership where I bought it and an independent shop and each time it ... Read more

Incident date: Dec 1, 2020

The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was mad... Read more

Incident date: Jul 7, 2021

The contact owns a 2011 Nissan Altima. The contact took the vehicle to an independent mechanic to have the brakes serviced and was informed that the rear suspension subframe cross member was fractured. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The fa... Read more

Incident date: Jun 18, 2021

CURRENTLY LEFT REAR KNUCKLE AND LINK FAILING AND NEEDS TO BE REPLACED. Dealership service dept will not cover under warranty even though Ford had put out a recall for other 2017 ford explorers. recall# 19V435000. Ford previously replaced under warranty the rear left wheel bearing and then rear axle on two separate service visits, which both services required removal and repressing rear knuckle bu... Read more

Incident date: Jan 1, 2021

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not noti... Read more

Incident date: Jul 6, 2021

Excessive rust on frame components from inside frame rails. Failure of suspension mounting points at the rear axel. Failure of the rear cross member and hitch due all due to excess rust.

Incident date: Nov 1, 2019

The contact owns a 2015 Kia Sedona. The contact stated while driving at various speeds, the vehicle was bouncing. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the shocks were defective. The vehicle was taken to an unknown local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failu... Read more

Incident date: Jul 1, 2021

The contact owns a 2008 Toyota Rav4. The contact stated while driving at various speeds, the vehicle failed to drive in a straight line and would erroneously drift out of the lane. The vehicle was taken to the local dealer who diagnosed that the rear suspension was faulty and needed to be repaired. The contact indicated that the vehicle was previously repaired under NHTSA campaign number: 16V59600... Read more

Incident date: Jul 5, 2021

Steering wheel shaking at about 50 mph. Then warning lights on dash came on ABS- ESP and BAS. I slowed down drove home and parked it. Can’t get into shop until next week. Jeep has less than 48,000 miles.Not safe to drive!

Incident date: Jun 27, 2021

You may want to investigate this. I own a 2018 Ford Escape which I purchased new. Two week ago the left rear passenger window was broken out. As I was in Idaho at the time, and had to drive back to Washington State, I drove the car down the highway at 55 MPH with the sunroof open and all other windows closed. No problem. I then closed the sunroof and the car shook violently to the point I thought... Read more

Incident date: Jul 1, 2021

My wife and I were travelling on Interstate 81 between our home in South Carolina to Maryland over the 2021 July 4th holiday. My wife was driving, at highway speed of about 75-80 mph. The truck travelled onto a bridge/overpass and when it exited the bridge, at the joint where it meets the road surface again, the truck experienced a small bump. Immediately, the he suspension on the front end began... Read more

Incident date: Apr 28, 2021

The contact owns a 2007 Jeep Liberty. The contact received notification of NHTSA campaign number: 18V278000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was ... Read more

Incident date: Jul 1, 2021

Completely rusted out frame by back right suspension and caused suspension to collapse..

Incident date: Jul 3, 2021

While driving slowly, making parking maneuvers, I heard a clunk sound from the right front wheel. Afterwards, sometimes when I turned right, I can hear screeching sounds. After bringing the vehicle to the Dublin, CA Tesla Service Center, the initial inspection revealed a broken control arm. Repairs call for the replacement of both right and left FORE control arms. The repair estimate is attach... Read more

Incident date: Sep 30, 2019

Front Suspension repaired fixed but did not fixed the vibration in front tires. Front Driver Side Hub and Bearing Assembly Failed since I had truck(used). Had front end redone but wheel still vibrated and took it too dealership July 3, 2021 and stated the Hub and Bearing grinding and growling and activates abs lights. Fuel line needs replace due to rust problems and dealership stated that the pu... Read more

Incident date: Jun 3, 2021

Uncontrollable shaking when going down the highway after a bump

Incident date: Jul 3, 2021

Top bolt on strut fell out. Caused wheel to collapse and bent drive axle.

Incident date: Jul 1, 2021

check engine light came on and is currently pulling the following codes. P25A2 U0146 U0101 U0100 MIL Status- off Freeze frame DTC- u0146 I had an oil change done by Hare Chevy in Noblesville 2 weeks ago, never an issue with my truck until after I left the dealership. Stanley Chevy in Mccordsville looked at it this morning and said they have to order a bunch of parts for it, including new leaf s... Read more

Incident date: Jul 5, 2021

Extensive, rapidly spreading rust throughout the vehicle's frame and fuel tank supports leaving little or nothing holding the fuel tank or areas of the suspension together. Vehicle cannot be safely placed on a lift for service because of thin metal in the bottom of the frame. .

Incident date: Jul 1, 2021

This Item is called the rear cross member that attach's the rear shocks, drive axle and brakes. The sway bar on the driver side has already dislodged from the vehicle therefore when you apply the brakes, the rear axle seems to be shifting because the sway bar is used to supply a stationary support to the rear drive shaft. I discovered this when braking I noticed that the vehicle dived to the righ... Read more

Incident date: Jun 29, 2015

The frame is rusting out. The vehicle and steering shake excessively. It increases with speed and feels as if the suspension is braking or the wheels are coming off. Feels unsafe to drive. Has been this way since I purchased the car. Has gotten progressively worse.

Incident date: Jul 15, 2020

When driving a speeds greater than 50 mph I have found that the internet has termed "Death Wobble" in my Truck. When this first occurred I took the truck in and they made some tweaks under warranty and said nothing was wrong. Then it happened again and took it back to the Ford dealership. They stated they could not find anything wrong and that I just needed new tires. They deliberately lied to me ... Read more

Incident date: Jul 3, 2021

Frame is rusting apart Rear lower trailing arm section has already been patched by previous owner Upper trailing arm connection point to frame crossmember has perished due to rust If the other side breaks the rear axle can flex excessively causing control problems Toyota’s service campaign for other trucks should not have omitted the 4Runner which shares many identical design characteristics

Incident date: May 1, 2021

On multiple occasions, driving down the highway the steering and front tires begin shaking uncontrollably and I have to stop the vehicle to stop the shaking. It is a very disturbing experience and seems very unsafe. We replaced the front shocks and this did not resolve the issue.

Incident date: Jun 28, 2021

@ 70 mph on a major hwy after crossing over a bridge expansion joint my front end began to shake violently (death wobble) nearly having little control until I broke to 20 mph when the front wheels regained proper composure. I was fortunate that no one was following me in my lane and I know I scared the [XXX] out of a driver on my left as he saw the whole incident (slowing down and putting on his 4... Read more

Incident date: Jul 2, 2021

Abs vsc brake light on

Incident date: Apr 28, 2021

There is a known issue with the GMC strutts leaking. I contacted several GMC dealerships to purchase strutts so that a local mechanic could put fix my truck without the dealership pricing. GMC refuses to sell the parts to anyone other than a dealership. I was informed by several dealerships the part is a national back order for 6 months. The cost that GM is making for each person that purchased a... Read more

Incident date: Jun 17, 2021

The contact owned a 2016 Ford Explorer. The contact stated that while driving at 65 - 67 mph, the contact lost control of the vehicle when the rear driver side toe link fractured. The vehicle ended up in a ditch and crashed into several trees. The contact was transported to the hospital by ambulance but his wife, who was a passenger, did not receive medical attention. A police report was filed. Th... Read more

Crash 1 injured

Incident date: Jun 1, 2021

Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel. Vehicle turning sluggish, is a safety hazard. Sounds like premature failure of steering parts on vehicle at 3500 miles. Others are having the same problem on the Internet forums.

Incident date: Jul 2, 2021

Hello, My car currently has an open recall that needs to be remediated it has been issued since OCT 30, 2020. This is the second recall to resolve an outstanding issue with my cars rear toe link 20S62/20V675. On three separate occasions I have attempted to get this remediated with three dealerships turning away servicing my vehicle due to lack of parts. I filed a complaint with the Ford Corporate ... Read more

Incident date: Jun 26, 2021

Heading home , going over the bridge @ 20mph from the nationals field going south bound heading towards south capital exit. Traveling On the right side of the road , I approached and drove over the metal sewer drainage that’s not properly in the ground leveled which caused damage to my vehicles suspension. Immediately after the impact , I started hearing a strange noise as well as when I moved ... Read more

Incident date: Jul 1, 2021

The contact owns a 2006 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 14V604000 (Suspension). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was available for repair. The contact had not experienced a failure. Parts distribution disconnect.

Incident date: Jun 29, 2021

Rear right control arm broke away from the frame. My mechanic said this was due to corrosion due to salt. The Nissan dealer said a selective “ service campaign was conducted but was only for certain VIN’s in certain states. I live in one of those states but was told corrective action had to do with the original delivery destination for the car but not the final delivery location ( Medina, OH).... Read more

Incident date: Dec 10, 2020

There is loud clanking noise from the front of the car. Tesla service center said they must replace front sway bar and links. That was in December 2020. They still do not have those parts. Driving with damaged sway bars requires being super alert when changing lanes or turning. However, one cannot guarantee it 100% of the time. Tesla says that this is a minor noise issue. I would like them to fix ... Read more

Incident date: Jun 24, 2021

defect of metal frame corrosion, welds cracking, and bolts breaking off crossmembers causing large metal to come off while going down the highway. Springs mounts on frame rail showing heavy corrosion which would cause the axle to shift and rv. Caused by poor quality materials and craftsmanship. Manufacturer was contacted and declined to replace or repair

Incident date: Oct 12, 2020

The contact owns a 2021 Keystone Nexus Viper. The contact stated that while hauling the water and gas tank, the weight caused the suspension and the frame to bend since the Gross Vehicle Weight rating was incorrect. The vehicle was taken to a local dealer where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and ... Read more

Incident date: May 2, 2021

The contact owned 2015 GMC Canyon. The contact stated that after entering and starting the vehicle, the steering wheel was difficult to turn. There was an unknown warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed of a loss of power steering torque sensor that was linked to the rack and pinion. The contact was informed that the Vin was in... Read more

Incident date: Jun 30, 2021

Upon the advice of fellow Rialta owners, I did an inspection of the rear axle. Upon inspection, I found a crack in the axle casting. This will lead to a catastrophic failure and severe injury or death. The rear axle was manufactured with a weak point and this is where the crack is forming. If the axle breaks at highway speeds, it put everyone on the road in danger. I have reported to fellow Rialta... Read more

Incident date: Jun 30, 2021

Death Wobble. Truck was uncontrollable, shook so bad that I thought I was going to run off the road. has happened 3 times. Ford claims it is an expected issue.

Incident date: Jun 28, 2021

The mounting brackets for the rear axel sway bar was missing a bolt in each bracket. Passenger side bracket was hanging below sway bar, driver's side had top bolt missing and was loose. Talked to Ford tech and was told to install a grade 8 bolt with a lock washer and nut. These bolts are M16s, grade 10.9, can I replace them with 5/8 inch grade 8 bolts?