Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 115,173 complaints — component: STEERING
Incident date: Feb 24, 1999
AT 55 MPH TRUCK BECAME SLUGGISH/HARD TO STEER WHILE ROUNDING CURVE. STEERING SEEMED TO BE UNRESPONSIVE AND RESULTED IN HEAD ON COLLISION WHICH RESULTED IN 1 DEATH IN THE ONCOMING VEHICLE. MY TRUCK OVERTURNED UPON IMPACT, AND WAS TAKEN TO TRAUMA CENTER WITH CUTS/BRUISES AND HEAD WOUND.
Crash
2 injured
1 deaths
Incident date: Nov 1, 1998
STEERING COIL FAILED.AIRBAG LIGHT CAME ON. COST TO FIX APROXIMATELY $350 TO FIX THIS SAFETY PROBLEM. *AK
Incident date: Sep 14, 1998
THE CHECK ENGINE LIGHT KEEPS COMING ON. I HAVE RETURNED IT FOR SERVICE 4 TIMES, AND NEED TO BRING IT BACK IN AGAIN. FIRST THEY SAID IT WAS A SOLENOID. THEN THEY TRACED ALL OF THE WIRING. THE TIME AFTER THAT THEY REPLACED THE MODULE. NEXT THEY REPLACED ALL OF THE SPARK PLUGS (RECALL SERVICE). THEY REPLACED THE SPARK PLUGS 2-3 WEEKS AGO, AND THE CHECK ENGINE LIGHT IS ALREADY BACK ON. THE DEALE... Read more
Incident date: Feb 28, 1999
THE CAR WENT INTO A CURVE AND WOULD NOT STEER OUT,THEN FOR NO REASON THE DRIVER SIDE AIRBAG DEPLOYED, KNOCKING THE DRIVER OUT TEMPORAILY,CAUSING THE CAR TO THEN PROCEED OFF THE ROAD, UP ONTO A GAURDRAIL WHICH THEN SENT THE CAR AIRBORNE ONTO THE SIDE OF A CONCRETE BRIDGE WHICH THEN FLIPPED THE CAR HEAD-ON INTO THE CONRETE WALL OF THE ONCOMING SIDE OF THE BRIDGE. *AK
Crash
Fire
5 injured
Incident date: Mar 17, 1999
WHILE OPERATING THE VEHICLE THE RPM GAUGE STARTED TO SHOW MAX RPM READINGS TO 0 AND CHANGING RAPIDLY. THE CAR WAS BEING DRIVEN TO THE REPAIR SHOP TO HAVE THIS CHECKED WHEN AT A INTERSECTION THE VEHICLE JUST CUT OFF. THE ENGINE DID NOT STOP BUT THE CAR COULD ONLY BE MOVED VERY SLOWLY UNTIL A MINUTE OR TWO PAST THEN THE SPEED WENT UP A BIT. THE REPAIR FACILITY FOUND A CRANKSHAFT SENSOR AND THE CO... Read more
Incident date: Feb 1, 1999
POSSIBLE STEERING FAILURE RESULTED IN AN ACCIDENT/INJURY TO SEVERAL PEOPLE.
4 injured
Incident date: Mar 18, 1999
CONSUMER WAS BACKING OUT OF THE DRIVEWAY WHEN THE STEERING GOT HARD AND THE CONSUMER COULDN'T STEER THE VEHICLE. *AK
Incident date: Mar 17, 1999
IGNITION SWITCH BROKE, AND STEERING WENT OUT ON THE LEFT HAND SIDE WHEN THE CONSUMER GOT VEHICLE OUT OF REPAIR SHOP FOR A RECALL REPAIRS. ALL PROBLEMS STARTED AGAIN WHEN CONSUMER GOT VEHICLE BACK FROM THE DEALER. *AK
Incident date: Jan 1, 1999
WHEN DRIVING AT ANY SPEED THE STEERING WHEEL IS LOOSE. ALSO, VEHICLE IS PULLING TO THE LEFT AND THERE IS A SQEAKING NOISE COMING FROM FRONT OF THE VEHICLE. CONSUMER CAN'T DETERMINE THE PROBLEM. *AK
Incident date: Nov 30, 1998
THE STEERING ON MY 1999 FORD F150 SUPERCAB (LARIET MODEL) WILL NOT COME BACK TO CENTERING. WHEN I SLIGHTLY TURN THE WHEEL TO THE LEFT OR RIGHT IT JUST KEEPS ON GOING IN THAT DIRECTION. I HAVE HAD THIS IN THE DEALER FOR THEM TO LOOK AT AND THEY ADMIT THERE IS A PROBLEM SO THAY CONTACTED THE FORD ENGINEER AND WAS TOLD THEY ALL DO THE SAME ON THE 1999 F150 PICK-UPS WITH SUPERCAB AND V-8 ENGINE. IT S... Read more
Incident date: Mar 8, 1999
WHILE DRIVING AT 10 MPH AND PULLING INTO THE DRIVEWAY STEERING STARTED WORKING INTERMITTENTLY, AND THE CONSUMER COULD'NT TURN THE STEERING WHEEL THE WAY HE WAS TURNING. *AK
VEHICLE STEERING DESIGN RESULTS IN OVER STEERING DUE TO OVER SENSITIVITY.
Incident date: Mar 7, 1999
WHEN PULLING INTO THE DRIVEWAY THE CONSUMER SMELLED SMOKE AND SAW SMOKE, AND THE BLACK SENSOR BOX CAUGHT ON FIRE, CAUSING THE CONSUMER TO USE WATER TO PUT OUT THE FIRE. *AK
Fire
Incident date: Mar 4, 1999
VEHICLE WAS INVOLVED IN AN ACCIDENT DUE TO HITTING A DEER. AS A RESULT, VEHICLE WENT INTO AN EMBANKMENT AND ROLLED OVER ON ITS TOP. BOTH AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED AND HAD NOTHING POSTIVE TO SAY. SEEKING NHTSA FOR HELP IN THIS MATTER. *AK
Crash
Incident date: Feb 26, 1999
CONSUMER WAS INVOLVED IN AN ACCIDENT. WHILE DRIVING IN SNOWY ROAD CONDITIONS AT APPROXIMATELY 10 MPH VEHICLE WENT OUT OF CONTROL AND STRUCK A TREE. AIR BAGS DEPLOYED, BUT A CHEMICAL FROM THE AIR BAGS CAUSED BURNS ON CONSUMER'S FACE. DEALER NOTIFIED. *AK
Crash
1 injured
Incident date: Feb 1, 1995
FRONT END AND STEERING PROBLEMS SINCE THE FIRST DAY OF OWNERSHIP, SEVERAL REPAIR ATTEMPTS HOWEVER CONTINUES TO EXPERIENCE LOSS OF STEERING AND NOISE.
Incident date: Feb 1, 1999
IN THE COLD MORNING WEATHER, THE VEHICLE WILL LOCK UP WHILE DRIVING WHICH MAY CAUSE AN ACCIDENT. HAD THE SAME PROBLEM WITH 1985 CITATION. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION. *AK
MERCURY
GRAND MARQUIS
(1992) — STEERING
Mar 1, 1999
Incident date: Jul 3, 1996
HAVE HAD THE TRANSMISSION WORKED ON 3 DIFFERENT TIMES. THE THIRD TIME THEY PUT IN A NEW TRANSMISSION. WHICH I HAD TO PAY FOR. THE PAINT IS PEELING OFF AND LEAVING BIG BARE SPOTS. I HAVE HAD MY RIGHT BACK DOOR WORKED ON SEVERAL TIMES BECAUSE THE LOCKS WOULDN'T OPEN AND THE WINDOWS WOULD NOT ROLL DOWN RIGHT NOW MY RIGHT REAR WINDOW AND MY LEFT FRONT WINDOW WILL NOT ROLL DOWN!!! MY CAR HESITATES AN... Read more
FORD
THUNDERBIRD
(1997) — STEERING
Mar 1, 1999
Incident date: Dec 4, 1998
PRIOR TO FAILURE, CAR PULL TO THE LEFT DURING BRAKING, AND STEERING DID NOT RETURN TO CENTER AFTER LEFT OR RIGHT TURN.
MY PROBLEM IS NOT BEEN DETERMINED A SAFETY DEFECT AS YET BUT COULD POSSIBLY BE ONE EVENTUALLY. THE STEERING MAKES A GRINDING NOISE WHEN TURNING RIGHT. I HAVE REVIEWED YOUR DATABASE ON CONSUMER COMPLAINTS AND HAVE FOUND OTHER INSTANCES OF A SIMILAR PROBLEM. I HAVE ALSO HAD PROBLEMS WITH THE DOOR HANDLES AND HAVE ALSO TO THIS DATE HAVE HAD THE ENTIRE FRONT SUSPENSION REPLACED. I REALIZE THIS IS ... Read more
CHRYSLER
TOWN AND COUNTRY
(1996) — STEERING
Feb 26, 1999
VEHICLES STEERING SHUDDERS AN NEARLY LOCKS UP.
WHILE DRIVING VEHICLE IT STEERS HARD TO THE LEFT, BUT HAS NO PROBLEM TO THE RIGHT. DEALER HAS BEEN CONTACTED.*AK
FORD
EXPEDITION
(1997) — STEERING
Feb 25, 1999
Incident date: Jan 18, 1998
VEHICLE DESIGN IS TOP HEAVY WITH VERY SENSITIVE POWER STEERING, CREATING AN OVER STEERING PROBLEM, DUE TO DESIGN FLAWS THE VEHICLE LOST CONTROL IN ICE AND ROLL OVER OCCURRED.
DRIVING AT APPROXIMATELY 60 MPH, EXITING A RAMP AND BRAKES BECAME INOPERATIVE. ALSO, STEERING LOCKED UP, RESULTING IN AN ACCIDENT. *AK
Crash
Incident date: Feb 8, 1999
WHILE DRIVING THE VEHICLE HEARD A NOISE COMING FROM UNDERNEATH THE VEHICLE AND THEN THE VEHICLE LOST ITS STEERING. THE VEHICLE HAD TO BE TOWED. *AK
Incident date: Nov 20, 1998
RON FORD REPORTS THAT THE STEERING MAKES A LOUD NOISE AND VEHICLE GOES STRAIGHT AHEAD WHEN TRYING TO MAKE A TURN, VEHICLE WOULD NOT TURN. DEALER CONTACTED, AND NO ATTEMPTS MADE TO REMEDY THE PROBLEM. ACCIDENT OCCURRED WHILE VEHICLE WAS TRYING TO MAKE A TURN, HIT A BOULDER, AT 35-40 MPH, AIR BAG DID NOT DEPLOY UPON IMPACT. NO REPAIRS HAVE BEEN MADE. PROBLEMS STILL EXIST. PROVIDED FURTHER INFORMATI... Read more
Crash
Incident date: Feb 1, 1999
DRIVING AT APPROXIMATELY 60 MPH CONSUMER HAD LOST CONTROL OF VEHICLE. VEHICLE THEN ROLLEDOVER ,TUMBLING ALONG SIDE OF THE MEDIAN, FRONT END WAS TOTALLY DAMAGED, AND DUAL AIRBAGS DID NOT DEPLOY, CAUSING INJURIES. *AK
Crash
1 injured
MITSUBISHI
MIRAGE
(1993) — STEERING
Feb 18, 1999
Incident date: Feb 12, 1999
CHECK ENGINE LIGHT COMES ON AND THEN SHORTLY AFTER ENGINE STALLS . AFTER RESTING A COUPLE OF MINUTES ENGINE CAN BE RESTARTED, BUT PROCESS WILL OCCUR AGAIN. *AK
Incident date: May 6, 1998
CONSUMER WAS ENTERNING THE EXPRESSWAY WHEN VEHICLE LOST CONTROL. TOOK CONSUMER ACROSS THREE LANES BEFORE HITTING CONCRETE DIVIDER. ONE INJURY WAS SUSTAINED. DEALER WAS NOT NOTIFIED AT THE TIME. *AK
Crash
1 injured
OLDSMOBILE
CUTLASS SUPREME
(1989) — STEERING
Feb 17, 1999
WHILE DRIVING FRONT CRADLE BOLTS SNAPPED,CAUSING FRONT END TO DROP AND LOSS OF VEHICLE STEERING. CAUSE UNKNOWN. CONSUMER VERY CONCERNED FOR SAFETY. *AK
CHEVROLET
SILVERADO 1500
(1998) — STEERING
Feb 17, 1999
Incident date: Apr 24, 1998
WHEN DRIVING UNDER NORMAL ROAD CONDITIONS, THE VEHICLE DANGEROUSLY WANDERS EITHER WAY WHEN DRIVER TAKES EYES OFF THE ROAD MOMENTARILY. THE VEHICLE DOES NOT MAINTAIN THE POSITION ON THE ROAD, UNLESS DRIVER'S TOTAL FOCUS IS ON THE ROAD. DEALER NOTIFIED AND INFORMED THE CONSUMER THAT A SPECIAL SPEED CONTROL MODULE ON THE STEERING IS SUPPOSE TO BE A NEW IMPROVEMENT, BUT ENDANGERS ALL THOSE WHO DRIVE... Read more
CONSUMER HAS CONTACTED SEVERAL DEALERSHIPS TO GET RECALL CORRECTED, BUT PARTS WEAR NOT AVILABLE. RECALL NO. 97V058000, REAR CRADLE BOLTS. *AK
Incident date: Jun 25, 1998
DEFECTIVE STEERING SYSTEM CAUSED LOSS OF STEERING CONTROL, RESULTING IN AN ACCIDENT. PRIOR TO THE ACCIDENT, STEERING HAD A VIBRATION AND TIRES WERE WORN TOO QUICKLY. ALSO HAD A PROBLEM WITH VEHICLE OVERHEATING INTERMITTENTLY. DEALER CANNOT DETERMINE PROBLEM. *AK
Crash
Incident date: Apr 5, 1998
WHEN DRIVING OVER A BUMP THE STEERING STARTED SHAKING. OWNER LOST CONTROL OF VEHICLE, RESULTING IN AN ACCIDENT. PLEASE PROVIDE DETAILS. *AK
Crash
THE ENGINE CUTS OFF WHILE DRIVING AND THE STEERING GOES OUT WITH IT. DEALER CAN'T FIND THE PROBLEM. *AK
CHEVROLET
SILVERADO 1500
(1997) — STEERING
Feb 17, 1999
WHEN MAKING A RIGHT TURN VEHICLE LOSES STEERING CONTROL, AND STEERING WHEEL MUST BE TURNED LEFT TO RIGHT TO REGAIN CONTROL. VEHICLE IS CURRENTLY AT DEALERSHIP. PROBLEM INTERMITTENT. *AK
WHEN VEHICLE GOES OVER A DIP THE FRONT END HITS THE GROUND. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE CAUSE OF PROBLEM. *AK CONSUMER STATES THAT THE BRAKES AND THE STEERING GET VERY HARD, THERE IS NO SET TIME WHEN THIS HAPPENS, CONSUMER IS AFRAID TO DRIVE VEHICLE. *SLC
Incident date: Aug 11, 1998
RECALL 93V106002. VEHICLE MADE A CLUNCKING SOUND, TURNING, STEERING LOCKED AND THE VEHICLE HAD TO BE TOWED, DEALER CANNOT DUPLICATE THE PROBLEM, REPAIRED AT OWNER'S EXPENSE. *AK
Incident date: Aug 22, 1998
THE STEERING SYSTEM MALFUNCTIONED, CAUSING THE STEERING SYSTEM TO BE INOPERATIVE AND ALMOST CAUSED AN ACCIDENT. ALSO, PROBLEMS WITH THE BRAKE BOOSTER AND REAR AXLE. PLEASE PROVIDE DETAILS. *AK
WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE BEGAN TO SHAKE OR VIBRATE VIOLENTLY, CAUSING LOSS OF CONTROL, RESULTING IN THE VEHICLE ROLLING OVER FOUR TIMES. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash
VEHICLE STEERS TO THE LEFT/EXCESSIVE NOISE WHEN BRAKING/REAR WIPER ONLY OPERATES INTERMITTENTLY/BUTTON ON GEA RCHANGE LEVER JAMS ANDEXCESSIV ELEFT FRONT TIRE WEAR.
Incident date: Oct 7, 1998
WHILE DRIVING AT 35 MPH STEERING WENT OUT WHICH LOCKED STEERING WHEEL IN A STRAIGHT POSITION. STEERING WHEEL WAS JERKING AND VIBRATING, AND THE CONSUMER HAD TO FORCE THE STEERING WHEEL IN ORDER TO PULL THE VEHICLE OVER TO THE SIDE WITHOUT CAUSING ANY TYPE OF ACCIDENT. *AK
Incident date: May 12, 1996
WHILE DRIVING AT ANY SPEEED AND KEEPING THE STEERING WHEEL STRAGHT, STEERING WHEEL WILL GO FROM SIDE TO SIDE. CONSUMER CAN'T KEEP CONTROL OF STEERING. VEHICLE HAS BEEN IN REPAIR SHOP FOR THE PROBLEM, AND DEALER STILL HASN'T FIXED THE PROBLEM. *AK
WHILE DRIVING AT 60 MILES/HOUR OR ABOVE VEHICLE VERY QUICKLY CHANGES LANE FROM RIGHT TO LEFT
Incident date: Jun 30, 1998
ORIGINAL DRAG LINK BALL STUD FAILED/SEPARATED, CAUSING THE STEERING ECTOR SHAFT ARM TO BE DISCONNECTED FROM THE RIGHT WHEEL SPINDLE. I BELIEVE A VERY RARE OCCURANCE. ALTHOUGH THE ACTUAL FAILURE HAPPENED AT A VERY SLOW SPEED, THE RESULT OF THIS FAILURE OCCURRING AT HIGHWAY SPEEDS COULD VERY LIKELY RESULT IN MULTIPLE FATALITIES. THIS FAILED COMPONENT NEEDS TO BE INVESTIGATED AND ADDRESSED EXPEDIT... Read more
MERCURY
GRAND MARQUIS
(1992) — STEERING
Feb 17, 1999
Incident date: Aug 13, 1998
STEERING FAILURE CAUSED DRIVER TO CRASH VEHICLE.
1 injured
Incident date: Jun 24, 1998
VEHICLE BEING BACKING OUT OF DRIVEWAY WHEN ALL POWER STEERING WAS LOST.