Consumer Safety Complaints

Incident date: Sep 11, 1998

WATER LEAKS INTO BACK LENS (TURN SIGNAL, LAMP, STOP AND TAIL LENS).

Incident date: Dec 8, 1999

RIGHT REAR LAMP SOCKET CIRCUIT INOPERATIVE, RIGHT REAR RUNNING BOARD BULB FAILED AND REPLACED..

Incident date: Mar 30, 2002

CONSUMER STATED WHEN DRIVING AT NIGHT, THE CLOCK CAN NOT BE READ, EVEN WHEN THE DIAL IS TURNED TO THE MAX, THE LIGHT ON THE CLOCK IS SO WEAK THAT IT IS IMPOSSIBLE TO READ.*JB

Incident date: Jul 10, 1998

RIGHT FRONT DOOR LIGHT CAME LOOSE, LICENSE PLATE BULB FAILED AND WAS REPLACED. *SLC

Incident date: May 13, 2002

WHILE DRIVING IN A THUNDER STORM INTERIOR AND DIMMER HEADLIGHTS WENT OUT AT SAME TIME. THERE WAS NO WARNING. DEALER WAS NOT NOTIFIED. *AK *TT

HIGH INTENSITY DISCHARGE LIGHTS MUST BE BANNED IN THE USOFA. *AK

Incident date: Oct 15, 2001

BOTH DAYTIME RUNNING LIGHT BULB FAILED. THROTTLE BODY PEDAL HARD TO PUSH DOWN/REPLACED, STEERING SHAFT NOISE/REPLACED, REPLACED WASHER FLUID TANK, REPLACED PROPELLER SHAFT.

Incident date: Dec 1, 2001

CONSUMER STATED WHILE DRIVING, THE DASHBOARD WARNING LIGHT ILLUMINATES STATING THAT A HEADLIGHT IS OUT OR A BLINKER HAS STOPPED WORKING, CONSUMER STATED WHEN HE GOES TO CHANGE THE BULB, HE NOTICES THAT THE BULB IS NOT BURNED OUT, BY JUST MOVING THE SOCKET AROUND THE BULB LIGHTS, CONSUMER STATED THE DEALER HAS CHANGED A FRONT TURN SIGNAL SOCKET, AND WHEN THE BULB WAS REMOVED HAD BURN MARKINGS, THIS... Read more

Incident date: Jul 5, 2001

DEALER REPLACED SIDE BLINKER LAMP THAT WAS INOPERABLE, LEFT FRONT CLEARANCE PANEL LAMP WAS INOPERABLE AND REPLACED. *TT

THE INTERIOR LIGHTING WORKS INTERMITTENTLY, INCLUDING DASH LIGHTS. *JG

THE NEW HIGH INTENSITY DISCHARGE LIGHTS THAT ARE BECOMING POPULAR ON BMW'S, AUDIS, AND OTHER MAKES AS WELL AS AS A RETROFIT POSE A DISTINCT HAZARD ON OUR ROADS. THESE LIGHTS CREATE AN INORDINATE AMOUNT OF GLARE, BOTH FOR ON-COMING DRIVERS AS WELL AS THROUGH THE REAR VIEW WINDOW FOR DRIVERS UNFORTUNATE ENOUGH TO BE CAUGHT IN FRONT OF VEHICLES WITH THESE NOXIOUS LIGHTS. I WOULD RATHER FACE A CAR W... Read more

Incident date: Jan 1, 2002

TIRES ARE WEARING UNEVEN, CANNOT BE BALANCED. TIRES WERE REPLACED, SHOCKS AND STRUTS REPLACED TWICE. CV JOINT WAS REPLACED AS WELL. DEALER IS UNABLE TO REMEDY THE PROBLEM.*JB OIL LEAKING FROM FRONT SHOCK, SHOCK WAS REPLACED. BANGING NOISE ON DRIVERS SIDE FRONT WHEN GOING OVER BUMPS. STRUT WAS LEAKING AND WAS REPLACED. BRAKES FAILED WHILE DRIVING RESULTING IN A REAR END COLLISON. BRAKE PDAL FEEL... Read more

Incident date: Mar 1, 2002

CONSUMER STATES INTERMITTENTLY THE VEHICLE ANTI-THEFT LIGHT WOULD COME ON WHILE DRIVING, WITHIN A FEW SECONDS IT WOULD START TO FLICKER ON/OFF, WHEN THIS OCCURS THE VEHICLE WOULD CUT OFF, DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB ALSO, CONSUMER STATES DEALER REPLACED FUSE, MULTIFUNCTION SWITCH, DOME LAMP WIRING, IGNITION LOCK CYLINDER, POWER STEERING HOSE, FUEL PUMP, ENGINE MOUNT, HEATER, L... Read more

Incident date: Apr 17, 2002

CONSUMER STATES THAT BRAKE LIGHTS AND BACK UP LIGHTS ARE GETTING A LOT OF MOISTURE ON THEM, MAKING IT DIFFCUILT FOR OTHER VEHICLES TO KNOW WHEN CONSUMERS VEHICLE IS STOPPING OR AT A STOP OR WHEN VEHICLE IS BACKING UP.*JB *TT

Incident date: Mar 30, 2002

CONSUMER STATED WHEN DRIVING AT NIGHT, THE CLOCK CAN NOT BE READ, EVEN WHEN THE DIAL IS TURNED TO THE MAX, THE LIGHT ON THE CLOCK IS SO WEAK THAT IT IS IMPOSSIBLE TO READ.*JB

CONSUMER IS CONCERNED THAT VEHICLE CAN BE DRIVEN WITH POWER OPERATED SLIDING DOOR OPEN. *AK CONSUMER STATES THAT THE WARNING CHIME AND VISUAL WARNING LIGHT WERE NOT SIGNIFICANT ENOUGH FOR CONSUMER TO REALIZE THAT THE SLIDING DOOR WAS OPEN, CAUSING CONSUMER TO SMASH INTO HIS GARAGE DOOR WHEN PARKING. *SLC

CONSUMER STATED THE CAB VISOR LIGHT, RIGHT FRONT WHEEL SEAL AND BEARINGS, TRACTOR PROTECTION VALVE, SEAT VALVE TORQUE ARM AND HOOD RELEASE, BAD AIR DRYER AND PROPORTION WERE ALL REPLACED.*JB

CONSUMER STATES THE DASH LIGHT DIMMER SWITCH WAS REPLACED, DRIVER SUNVISOR WAS REPLACED, A NEW STARTER AND ALL SHOCKS WERE REPLACED.*JB

CONSUMER STATES THE DRIVE AXLE SHOCKS AND TORQUE ARM WERE REPLACED, THE AIR DRYER WAS REBUILT, THE HOOD SHOCK,THE DASH DIMMER SWITCH AND CAB BLOWER MOTOR WERE ALSO REPLACED.*JB

CONSUMER STATED SIGNAL, FOOT VALVE, HOOD LATCH RELEASE HANDLE, HOOD SHOCK,AIR RIDE VALVE, FUEL GAUGE SENSOR WERE ALL REPLACED.*JB

Incident date: Mar 29, 2002

HAD JUST STARTED VEHICLE WHEN ABS LIGHT AND CHIMES SOUNDED. THIS WAS AN INDICATION ABS WAS NOT WORKING. DEALER INFORMED VEHICLE WAS OKAY TO DRIVE. THERE WERE NO PROBLEMS WITH BRAKES.*AK ABS STILL DO NOT WORK, DEALER FOUND DEFECTIVE BCM, ALSO REPLACED BLOWN RIGHT TURN BLINKER BULB AND REPLACED RIGHT REAR STOP LAMP BULB. *TT

Incident date: Mar 16, 2001

DOME AND DOOR LIGHTS CONTINUOUSLY STAY ON. *AK DEALER REPLACED DRIVER DOOR SWITCH. BUT PROBLEM REOCCURED IN ADDITION TO THE WARNING BELL CHIMING WHEN KEYS ARE IN IGNITION WITH THE DOORS CLOSED. DEALER NOTIFIED. *TT

WHEN STARTING VEHICLE THE GEAR SELECTOR LIGHT COMES ON BUT WHEN VEHICLE IS IN MOTION THE LIGHT GOES OFF AND STAYS OFF FOR LONG PERIODS OF TIME. CAN'T SEE WHAT GEAR VEHICLE IS IN. THIS HAPPENS INTERMITTENLY. DEALER CONTACTED PLEASE ADD VIN#. NLM

Incident date: Feb 15, 1998

CAR STARTED BURNING OUT LIGHT BULBS AND HORNS, 25 INCIDENTS, FROM 02/15/1998 TO 03/06/2002. TWO DEALERS WERE UNABLE TO FIX THE PROBLEM. LIGHTS INCLUDED TAIL LIGHTS/ HEADLIGHTS/ FOG LIGHTS/ SIDE MARKERS. I HAVE SEEN OTHER MB E320'S IN THE DEALERS FOR SAME REASON.*AK

Incident date: Mar 3, 2001

WHEN VEHICLE GETS UP TO SPEED OF 58 TO 63 THERE IS A VERY BAD VIBRATION IN THE FRONT END. VEHICLE HAS BEEN ALIGNED, BEARING HAS BEEN REPLACED, RIMS AND TIRES HAVE BEEN CHANGED. PROBLEM IS STILL OCCURRING.*AK. ALSO THE LAMP SOCKET, WIPER SWITCH, RACK BOLTS, CUP HOLDER AND HUB ASSEMBLY HAVE ALL BEEN REPLACED.*JB

Incident date: Aug 1, 2001

TURN SIGNAL IS NOT LOUD ENOUGH. COULD CAUSE AN ACCIDENT BY NOT KNOWING SIGNAL IS STILL ON. CONSUMER FEELS DOOR CHIME IS TOO LOUD. DEALER HAS BEEN CONTACTED. *AK *TT

Incident date: Nov 1, 2001

CONSUMER CAN HEAR GRINDING AND LOUD NOISES IN THE BRAKES, BRAKE PADS AND ROTORS HAVE BEEN REPLACED TWICE. *AK CONSUMER STATES HE HAS NEVER EXPERIENCED ANY NOISE OR GRINDING IN THE BRAKES UNTIL THE VEHICLE WAS SERVICED FOR REPLACEMENT OF BRAKES AND ROTORS. SINCE REPLACEMENT OF THE BRAKES AND ROTORS, CONSUMER IS STILL EXPERIENCING LOUD NOISES AND GRINDING IN THE BRAKE SYSTEM. *TT CONSUMER STATES... Read more

Incident date: May 1, 2000

WITHOUT WARNING MULTI-FUNCTION SWITCH HAS BEEN REPLACED 3 TIMES. VEHICLE WAS UNABLE TO USE COMMUNICATION COMPONENTS. *JG *AK

Incident date: Nov 24, 2000

WHILE DRIVING AND WITHOUT WARNING HEADLIGHTS AND DASH LIGHTS WILL DIM, RESULTING IN POOR VISIBILITY AT NIGHT.*AK DEALER REPLACED HEADLAMP SWITCH, HOWEVER PROBLEM STILL EXIST. POPPING NOISE WHEN TURNING RIGHT AND APPLYING BRAKES. DEALER COULD NOT DUPLICATE PROBLEM. VEHICLE HAS A SQUEALING NOISE WHEN COLD. DEALER REPLACED BELT AND TENSIONER ASSEMBLY. *TT

Incident date: Oct 15, 1995

ON TWO OCCASIONS IN HEAVY TRAFFIC VEHICLE SUDDENLY LURCHED FORWARD. DEALER WAS NOTIFIED. *AK ENGINE ROARS, CONSUMER WOULD TAP THE ACCELERATOR AND WOULD GO TO THE FLOOR, FEELS AS IF VEHICLE IS PUT IN NEUTRAL. DEALER REPLACED TRANSMISSION GEAR SHIFT SWITCH ASSEMBLY. CHECK ENGINE LIGHT CAME ON INTERMITTENTLY. DEALER REPLACE 2 O2 SENSORS AND MAF SENSOR. VEHICLE PULLS TO RIGHT. WHEEL ALIGNMENT PE... Read more

Incident date: Jul 27, 2001

WHILE DRIVING ABS LIGHT CAME ON. WHEN APPLYING BRAKES PEDAL WENT TO THE FLOOR. DEALER CONTACTED. *AK THE VEHICLE HAD GONE THROUGH FIVE RED LIGHTS, INTERSECTIONS, AND STOP SIGNS WITH NO BRAKES AND WAS UNABLE TO STOP. OTHER PROBLEMS WERE: THE TIRES WERE OUT OF ROUND(ALL 4), THERE WERE NO BRAKE OR TAIL LIGHTS, THE ENGINE SURGED, THE SPEEDOMETER FLUCTUATED, THERE WAS A SMOKE AND OR SMOKY ODOR, ... Read more

Incident date: Aug 25, 2001

THERE IS A VERY BAD SQUEAKING NOISE WHEN BRAKING, AND WHEN CONSUMER LETS OFF THE BRAKE THERE IS A GRINDING NOISE. DRIVER STATES MORE THAN TWICE BRAKE PEDAL WAS APPLIED, AND PEDAL WENT TO THE FLOOR. FORD HAS BEEN CONTACTED.*AK.ALSO CONSUMER WAS COMPLAINING OF THE TRANSMISSION SLIPPING, THE CIGARETTE LIGHTER WAS NOT WORKING, CUP HOLDER BUBBLING, SERPENTINE BELT WAS REPLACED DUE TO A SQUEAL COMING F... Read more

Incident date: Feb 26, 2002

BRIGHT LIGHTS STAY ON. CONSUMER CANNOT ADJUST THEM. DEALER CONTACTED. *AK

Incident date: Dec 20, 2000

WHEN APPLYING BRAKE PEDAL IT WOULD GO TO THE FLOOR, ALSO BRAKES WILL GRIND. ROTORS HAD TO BE TURNED, AND BRAKES WERE REPLACED 7 TIMES, BUT THE PROBLEM REOCCURRED. *AK TRANSMISSION SLIPS AND JERKS AND RPMS JUMP. NO PROBLEM FOUND. CONSUMER HEARS LOOSE GRAVEL SOUND FROM RIGHT FRONT WHEEL AREA. DEALER FOUND WHEEL WELL LOOSE. DEALER FOUND SERPENTINE BELT FAILED CAUSING WHISTLE SQUEAL UNDER HOOD. G... Read more

CONSUMER TOOK VEHICLE IN FOR AN INSPECTION AND WAS INFORMED BY MECHANIC THAT THE BRAKE LINE PROCEDURE THAT WAS PERFORMED ON THE VEHICLE WAS ILLEGAL, CONUSMER THEN CONTACTED THE BUSINESS THAT PERFORMED THE WORK AND WAS TOLD THAT THE PROCEDURE THEY USED WAS CALLED COMPRESSION FITTINGS WHICH WAS USED ALL THE TIME, ALSO THE MARKER LIGHTS WERE OUT.*JB

CARS SHOULD HAVE FRONT REFLECTORS TO AVOID ACCIDENTS LIKE MINE WHERE THE OTHER DRIVER HAS NO LIGHTS ON

Incident date: Dec 1, 2001

CONSUMER STATED WHILE DRIVING, THE DASHBOARD WARNING LIGHT ILLUMINATES STATING THAT A HEADLIGHT IS OUT OR A BLINKER HAS STOPPED WORKING, CONSUMER STATED WHEN HE GOES TO CHANGE THE BULB, HE NOTICES THAT THE BULB IS NOT BURNED OUT, BY JUST MOVING THE SOCKET AROUND THE BULB LIGHTS, CONSUMER STATED THE DEALER HAS CHANGED A FRONT TURN SIGNAL SOCKET, AND WHEN THE BULB WAS REMOVED HAD BURN MARKINGS, THIS... Read more

Incident date: Sep 22, 2001

WHILE DRIVING AT NIGHT, LIGHTS GO DIM. THIS HAPPENS INTERMITTENTLY. TOOK VEHICLE TO DEALER AND DEALER INDICATED THAT MOTOR IN EXHAUST MANIFOLD TURNS ON, CAUSING LIGHTS TO GO DIM.*AK DEALER REPLACED BATTERY, REGULATOR GROUND SCREW, AND ALTERNATOR, BUT CONDITION STILL EXIST. *TT

CONSUMER COMPLAINS OF RUNNING LIGHTS FLASHING CONTINUOUSLY AFTER IGNITION HAS BEEN SHUT OFF. *JG

Incident date: Jan 26, 2002

MOTORCYCLE WAS AFFECTED BY A RECALL, CONSUMER IS REQUESTONG A COPY OF RECALL NOTICE TO CORRECT ELECTRICAL WIRING FOR LIGHT ON FENDER TIP, DEALERSHIP WAS CHARGING CONSUMER FOR PARTIAL LABOR, $32.00 BECAUSE THEY HAD TO REMOVE A CHROME BRAKE ROTOR COVER, AN AFTER-MARKET PRODUCT, TO SERVICE RECALLED COMPONENT.*AK *SLC

Incident date: Sep 20, 2001

THERE IS VIBRATION IN THE STEERING WHEEL. GEARS ARE STUCK WHEN TRYING TO CHANGE GEARS. DEALERSHIP IS AWARE OF PROBLEM.*AK STEERING WHEEL DOES NOT LOCK. CONSUMER FEELS VIBRATION IN STEERING WHEEL, GAS PEDAL, PASSENGER DOOR, GEAR SHIFT, AND PASSENGER SEAT, CONSUMER HEARS A NOISE THAT SOUNDS LIKE IT IS COMING FROM THE RIMS. AIR CONDITIONER SWITCH NEEDED RESET. HOOD IS OUT OF LINE, DRIVERS SIDE DO... Read more

Incident date: Jan 11, 2002

THERE ARE NO HEADLIGHTS. ALSO, FRONT BUMPER/ HOOD ARE DISTORTED, AND FRONT DOORS ARE OUT OF ALIGNMENT. DEALERSHIP IS AWARE OF PROBLEM.*AK

Incident date: Jan 1, 2001

WHILE DRIVING HEADLIGHTS HAVE UNEXPECTEDLY BURNED OUT FOUR TIMES, PARKING LIGHTS REMAIN ON AFTER THE IGNITION IS TURNED OFF, AND POWER CONTROLLED DOOR LOCKS OPERATE INTERMITTENTLY. DEALERSHIP INDICATED AFTER-MARKET PRODUCT WAS CAUSED BY ELECTRICAL FAILURE.*AK

Incident date: Dec 31, 2001

PARKING LIGHTS ARE INTEGRATED WITH AN ENGINE OFF HEADLIGHT TIMER. LIGHTS WILL EXTINGUISH AFTER APPROXIMATELY 90 SECONDS. DEARLERSHIP REPORTS THERE IS NO KNOWN WAY TO OVERRIDE THIS TIMER.VEHICLE CANNOT BE PARKED WITH ILLUMINATION FOR MORE THAN APPROXIMATELY 90 SECONDS.*AK

INTERIOR AND EXTERIOR LIGHTS GO OUT INTERMITTENTLY AT ABOUT 10 SECONDS WITHIN 4000 MILES. CONSUMER STATED THIS HAS HAPPENED 5 TIMES. CONTACTED DEALER, AND NOTHING THEY COULD DO BECAUSE IT COULD NOT BE DUPLICATED.*AK

Incident date: Mar 10, 2000

THERE WAS A REAL STRONG SMELL OF FUMES INSIDE THE VEHICLE AND THE SMELL WOULD GET WORSE IF THE HEATER WAS TURNED ON, VEHICLE WAS TAKEN INTO DEALER AND THEY REPLACED HOSES, BUT THE PROBLEM STILL OCCURS. *AK CONSUMER STATED THAT ALL THE LIGHTS WOULD REMAIN ON, DEALER CORRECTED THE LIGHT PROBLEM, ALSO GAS FUMES WOULD COME THROUGH THE VENTS, DEALER REPLACED A GAS PIPE AND THAT DID NOT CORRECT THE PRO... Read more

Incident date: Dec 14, 2001

CONSUMER WAS TRAVELING ON THE HIGHWAY AND SUDDENLEY VEHICLE ACCELERATED AND TOOK OFF IN TRAFFIC, CONSUMER HAD BOTH FEET ON THE BRAKES, THE VEHICLE DID NOT RESPOND APPROPRIATELY FOR BRAKES, VEHICLE WAS OUT OF CONTROL. *AK CONSUMER STATES THAT THE DRIVERS SEAT HEATER IS INOPERATIVE, DRIVER AND PASSENGER FRONT SEAT BELT BUCKLES WERE OUT OF POSITION, AND THE PASSENGER SIDE PLASTIC RETAINER WAS BROKE... Read more

Crash 1 injured

Incident date: Sep 15, 2000

ENGINE STALLED WHILE DRIVING, DEALER DETERMINED FUEL GAUGE WAS BROKEN, MASTERCARD WAS REPLACED.*AK CONSUMER STATED THE GAS GAUGE READ ? OF A TANK, DEALER FOUND BROKEN FUEL CARD AND REPLACED THE CARD, PARKING BRAKE HOSE BROKE OF AND DRUM WAS RUSTY CAUSING PARKING BRAKE TO HANG UP, DEALER REPLACED DAMAGED SHOES AND RUSTED DRUMS, BRAKE LIGHTS AND LIGHTS INTERMITTENTLY INOPERATIVE, WHILE BRAKING AN... Read more

Incident date: Nov 1, 2001

CONSUMER RECEIVED RECALL 01E41000 LETTER ON TRAILER WIRE HARNESS CONVERTER. DEALER INSPECTED WIRE HARNESS, AND STATED WIRE HARNESS WAS NOT THE ONE ON RECALL. VEHICLE DOES HAVE THE PROBLEM AS DESCRIBED UNDER RECALL.*AK CONSUMER FURTHER STATES THAT THE TRAILER LIGHTS BLEW OUT THE FUSE FOR THE TAIL LIGHT, CONSUMER STATES DEALER REFUSES TO REPLACE FAULTY PART. *TT

Incident date: Jul 1, 2000

INTERIOR AND EXTERIOR LIGHTS FLICKER ON AND OFF DURING NORMAL OPERATION AT NIGHT. DEALERSHIP HAS EXAMINED VEHICLE, AND HAS BEEN UNABLE TO IDENTIFY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK