Consumer Safety Complaints

Incident date: Oct 1, 1999

UNDERCARRIAGE OF VEHICLE WAS HARD CARDBOARD, WHEN GOING OVER A HIGH SPEED BUMP IT RIPPED UNDERCARRIAGE OFF. ALSO IN HEAVY RAIN, IT TEARS AND COMES OFF. HAS BEEN REPAIRED 4 TIMES, REPLACED ONCE. DEALER SAID IT WAS POOR DESIGN.*AK THE UNDERCARRIAGE CAME OFF SEVERAL TIMES AFTER BEING REPLACED. THE TEMPERATURE GUAGE AND THE A/C HAD FAILED. *YH

Incident date: Dec 1, 2000

NO HEAT; TEMP GUAGE PROBLEMS. CALLED FORD AND THEY SAID THEY WOULD NOT COVER. WE WERE NEVER NOTIFIED OF RECALL. CAR BOUGHT FROM AN INDIVIDUAL NOT A DEALER. SO MAYBE THAT IS WHY WE NEVER RECEIVED A RECALL. APPARENTLY THIS PROBLEM IS A COMMON ONE.*AK (TIRESIZE: 15)( DOT NUMBER: TIRE SIZE: 15 )

Incident date: Jan 18, 2001

WHILE DRIVING ENGINE WILL OVERHEAT. TEMPERATURE GAUGE WILL GO ALL WAY TO RED PART, AND A DARK SMOKE WILL COME FROM DASHBOARD WITH A PLASTIC SMELL. COOLING SYSTEM WILL NOT WORK. *AK

WAS DRIVING AND ENGINE CHECK LIGHT CAME ON & STAYED. BEEN TO DEALER. HAD SENSORS REPLACED, BUT PROBLEM CAME BACK. TEMPERATURE GAUGE HAD FAILED TO REGISTER. FUEL GUAGE WAS NOT WORKING, AND STABLIZER BAR HAD BROKEN AND WAS REPLACED. ALSO, POWER LOCKS FAILED TO RELEASE. *AK THE SENSORS WERE BEING REPLACED OVER AND OVER AGAIN. *YH

Incident date: Jan 1, 2001

TEMPERATURE GAUGE RISES, AND COOLANT SQUIRTS OUT ON OUTSIDE OF ENGINE. ALSO, WHEN BELTS GET WET THERE'S NO POWER STEERING. *AK THE CYLINDER HEAD GASKET WAS LEAKING AND WAS REPLACED. *YH

Incident date: Nov 28, 2000

TEMPERATURE GAUGE DIDN'T WORK ALL THE TIME. CAR OVERHEATED, TOOK CAR TO PEP BOYS THEY COULDN'T FIND ANYTHING WRONG, PAID FOR RADIATOR SERVICE. ABOUT 5 DAYS LATER CAR OVERHEATED AND BLEW A HEAD GASKET. TOWED CAR HOME. 2000 MILES OVER WARRANT. WHAT TO DO?*AK

Incident date: Nov 14, 2000

EXCESSIVE OVERHEATING. DEALER HAS REPLACED TEMPERATURE GAUGE, AND OTHER PARTS, BUT STILL NOT ACCURATE.*AK

Incident date: Jan 3, 1996

ENGINE HEAD GASKETS BLEWOUT 3 TIMES, AND ENGINE HEADS CRACKED TWICE. DEALER CLAIMED DEFECT WAS DUE TO RADIATOR. *AK CONSUMER FIRST HAD PROBLEM WITH VECHILE LEAKING OIL, DEALER REPLACED THE VALVE COVER AND HEAD GASKET, VEHICLE LEAKED AGAIN AND DEALER REPLACED THE FRONT CAM AND CRANKSEAL, VEHICLE LEAKED OIL A THIRD TIME AND DEALER REPLACED CAM SEAL AND PCV VALVE, DEALER LATER FOUND CRACKED CYLIN... Read more

I JUST WANTED TO FIND OUT ABOUT A PROBLEM THAT I AM HAVING WITH MY 1995 FORD WINDSTAR. I HAD IT IN MY LOCAL REPAIR SHOP FOR HAVE THE OIL CHANGED WHEN I TOLD THEM THAT THE TEMPERATURE GAUGE HAD GONE CRAZY THAT MORNING. WE REPLACED THE THERMOSTAT AND THE RADIATOR CAP THINKING THAT MIGHT BE THE PROBLEM. THE NEXT MORNING IT WAS DOING THE SAME THING SO I CONTACTED THE REPAIR SHOP AND THEY GOT TO ... Read more

Incident date: Dec 10, 1998

TEMPERATURE GAUGE RISES, AND VEHICLE OVERHEATS AND WILL NOT COOL DOWN.*AK

CONSUMER HAS SEVERAL PROBLEMS WITH VEHICLE: FRONT END PULLS TO THE RIGHT AND LEFT WHILE DRIVING, THERE ARE FRONT END ALIGNMENT PROBLEMS, IT HAS BEEN ALIGNED, HOWEVER STILL PULLS TO THE RIGHT AND LEFT. ENGINE IS BURNING ANTIFREEZE, WHEN CHECKED SHORTLY AFTER VEHICLE WAS SERVICED THE OIL WAS DOWN 2 QUARTS, VAPOR RECOVERY TANK WAS EMPTY, ANTIFREEZE/WATER LEVEL IN ANTIFREEZE IN RADIATOR WAS DOWN 1 Q... Read more

Incident date: Jul 22, 1999

VEHICLE EXPERIENCED SEVERAL ENGINE PROBLEMS, CONSUMER STATED THAT THE ENGINE SOUNDED LIKE NO OIL WAS IN IT WHEN STARTED, DEALER HAS REPLACED GASKETS, UPPER INTAKE CAM TENSIONER THREE TIMES, AND THERE WAS A COOLANT LEAK. LEFT FRONT DOOR HINGE REPLACED, IT WAS MAKING NOISE. POWER STEERING PUMP WAS REPLACED, IT WAS NOISY WHEN TURNING THE WHEEL. VANITY MIRROR ON DRIVER'S SIDE WOULD NOT CLOSE ALL TH... Read more

TEMPERATURE GAUGE WOULD GO UP/DOWN. WOULD ADD FREEON TO TRY TO CORRECT. HAD MAP SENSOR CHANGED. VEHICLE WAS LEAKING FLUID. THERE WAS LIQUID IN THE EXHAUST PIPE (ANTIFREEZE). BEEN IN CONTACT WITH THE DEALER & MANUFACTURER. WAS INFORMED THAT PROGRAM, WHICH WAS FOR 7 YEARS, AND UNLIMITED MILEAGE FROM DATE OF VEHICLE'S MANUFACTURER, HAS EXPIRED & NOTHING COULD BE DONE. VEHICLE WAS NOT BEYOND THE 7 YE... Read more

Incident date: Apr 6, 1998

THERE IS A COOLANT LEAK, THE DEALER COULD NOT LOCATE THE LEAK, THE CRANKSHAFT WAS ALSO LEAKING. *SLC

Incident date: Aug 15, 1995

THE VEHICLE EXPERIENCED SEVERAL ENGINE RELATED FAILURES, THE THERMOSTAT WAS REPLACED, THE WATER PUMP WAS REPLACED TWICE, THERE WAS AN OIL LEAK, AND THE SERPINTINE BELT WAS REPLACED TWICE. *SLC

Incident date: May 18, 2000

VEHICLE EXPERIENCED SEVERAL ENGINE RELATED PROBLEMS, THE INTERIOR/EXTERIOR VALVES WERE BENT, THE SHORT BLOCK WAS REPLACED, THE OIL PAN WAS REPLACED, THE VALVE SEALS WERE REPLACED, THE THERMOSTAT WAS REPLACED, THE ENGINE RAN ROUGH AND SHOOK, AND PLUGS WERE GAPPED INCORRECTLY. *SLC

Incident date: Feb 8, 2000

THE VEHICLE EXPERIENCED SEVERAL ENGINE RELATED FAILURES, THE HEAD GASKET FAILED TWO TIMES, THE DEALER WOULD NOT COMPENSATE FOR THE SECOND FAILURE AND ALSO DID NOT OFFER THE CONSUMER THE $4000.00 CERTIFICATE TOWARDS A NEW VEHICLE, AFTER THE FIRST HEAD GASKET REPAIR, THE VEHICLE CONTINUED TO LOSE COOLANT, THE ENGINE CYLINDERS WERE REPLACED, THE TIMING COVER WAS CRACKED, THE SERPENTINE BELT WAS REPLA... Read more

Incident date: Jul 26, 1999

CONSUMER COMPLAINS THAT THE ENGINE HAS NO POWER AND RUNS HOT, THE WATER PUMP WAS REPLACED AND THE WATER FILTER BRACKET WAS BROKEN. *SLC

WHILE THE CONSUMER WAS CHECKING THE OIL HE ACCIDENTALLY STUCK THE DIP STICK NOT IN THE TUBE BUT ALONG SIDE WHERE THERE IS A GAP OPENING AND CONTACTED AN ELECTRICAL LINE WHICH CAUSED A SPARK, THIS MAYBE A DESIGN PROBLEM WHICH COULD HAVE RESULTED IN FIRE. *MJS

Incident date: Feb 20, 1998

CONSUMER ORDERED THE COOLANT BYPASS KIT DUE TO A MUSTY ODOR. *MJS

Incident date: Apr 1, 1999

CONSUMER HAD RECALL REPAIR WORK ON THE HEATING AND COOLING SYSTEM IN APRIL, NOW THE FREEZE OUT PLUGS HAVE GONE BAD AND THERE IS A BLOWN GASKET. *SLC

THE ENGINE CONSUMED ANITFREEZE AT A RATE OF 1.5 GALLONS PER 3000 MILES. *SLC

VEHICLE HESITATES DURING ACCELERATION, VEHICLE OVERHEATS DUE TO OIL AND WATER MIXING TOGETHER IN THE COOLING SYSTEM, THE DEALER STATES THAT THE HEAD GASKET IS BLOWN. *SLC

TEMPERATURE GAUGE CONSTANTLY RUNS ON HIGH, CONSUMER NEVER KNOWS IF VEHICLE IS OVERHEATING OR NOT. *SLC

Incident date: Oct 17, 2000

FAILURE OF THE TEMPERATURE SENSOR CAUSES THE ENGINE TO STOP DEAD WITHOUT WARNING. THIS HAPPENED TWICE BEFORE THE PROBLEM WAS FIXED. I WAS LUCKY NOT TO BE IN A VULNERABLE SITUATION!*AK

Incident date: Nov 29, 2000

OUR HEAD GASKETS FAILED ON THE VEHICLE. THE ONLY WARNING WAS AN ERRACTIC TEMPATURE GAUGE. WE ARE AIR FORCE OFFICERS SERVING IN THE UK AND TRANSPORTED THE VEHICHLE WITH US. WE ARE ONLY ALLOWED ONE VEHICLE, AND WE ARE NOW WITHOUT A VEHICLE FOR A VERY LONG TIME DUE TO VERY SHORT SUPPLY OF PARTS IN THE UK. IT IS VERY DISAPPOINTING TO FIND OUT THAT FORD WAS AND IS WELL AWARE OF THIS FAILURE, YET RE... Read more

Incident date: Feb 17, 2000

VEHICLE EXPERIENCED SEVERAL ENGINE RELATED PROBLEMS: THE TIMING BELT COVER WAS CRACKED, WATER PUMP NEEDED TO BE REPLACED, A HEAD GASKET LEAK, AN OIL LEAK AROUND THE OIL PRESSURE GAUGE, AND THE VEHICLE IS EXPERIENCING STALLING. *SLC

Incident date: May 13, 1998

VEHICLE EXPERIENCED SEVERAL ENGINE PROBLEMS, ENGINE LIGHT CAME ON, WATER PUMP AND RADIATOR WERE REPLACED DUE TO A COOLANT LEAK, OIL GAUGE GOES HIGH AND LOW AND OIL LIGHT COMES ON, DEALER REPLACED THE EGO SENSOR, HEAD GASKET LEAKING, DEALER REPLACED THE HEAD GASKETS, SPARK PLUGS, AND CLEANED THE CARBON FROM THE PISTONS, MOTOR MOUNTS LOOSE, OIL PAN AND LEVEL SENSOR LEAKING, SERPENTINE BELT WAS CRACK... Read more

Incident date: Oct 6, 2000

TEMPERATURE GUAGE NEEDLE MOVES ABOVE HALF-WAY MARK, ALMOST TO RED ZONE, THEN QUICKLY JERKS BACK TO ORIGINAL POSITION. TWO THERMOSTATS HAVE BEEN REPLACED BY DEALER, BUT CONTINUES TO EXIST. *AK

Incident date: Jan 1, 1998

ENGINE EXPERIENCES ROUGH AND LOW IDLE, AND STALLING, DEALER HAS REPLACED THROTTLE BODY, MANIFOLD GASKETS, AND VALVE BODY, HOWEVER STALLING STILL EXISTS, DEALER STATED THE COMBINATION OF STOPPING, SHIFTING, AND THE TURNING OF THE STEERING WHEEL CAUSES THE ENGINE TO STALL, THERE WAS ALSO AN OIL PAN LEAK AND COOLANT LEAK, PURGE SOLENOID WAS ALSO NOISY. REVERSE LIGHTS HAD A DEFECTIVE SWITCH AND THE H... Read more

Crash

Incident date: Oct 1, 2000

WHEN CONSUMER WAS DRIVING VEHICLE SHOOK AND RATTLED ALSO, ENGINE LIGHT CAME ON AND OFF. TEMPERATURE GAUGE WOULD REGISTER HOT, AND COLD BACK IN FORTH. DEALERSHIP STATED THAT WARRANTY RAN OUT, AND DEALERSHIP HAD ACKNOWLEDGEMENT OF PROBLEM WITH RECALL. *AK THE HEAD GASKET AND TIMING CHAIN FAILED. THE CONSUMER HAD ASKED THE MANUFACTURER TO DO THE REPAIR ON WARRANTY. *YH

ENGINE BEGAN OVERHEATING, CONSUMER HAD ALL 6 FROST PLUGS REPLACED AND THE WATER PUMP, STARTER, THERMOSTAT, HEAD GASKET AND RESURFACED THE ENGINE HEAD. NLM

Incident date: Sep 14, 2000

CONSUMER HAS HAD HEAD GASKET REPLACED 3 TIMES STARTING OCTOBER 24TH, 1997. PROBLEM HAS NEVER BEEN RESOLVED. DEALER HAS SENT A LETTER TO EXTEND THE WARRANTY. WARRANTY WAS UP AT 100,000. CONSUMER ONLY HAD 10,000 MILES TO GO. ENGINE BLEWOUT THE FIRST TIME. OTHER PROBLEMS HAVE OCCURRED, SUCH AS THE TEMPERATURE GAUGE.*AK

Incident date: Jan 11, 2000

FIRESTONE 7515 GARNERS FERRY RD, COLA SC 29209 DID FOLLOWING REPAIRS:05/22/00 ALTERNATOR, 05/01/00 BOTH REAR CALIPERS & DRUMS, 02/15/00 EET/EEC SENSORS, INCLUDING TEMP SENDING UNIT, EGR VALVE, COOLANT TEMP SENSOR08/07/99 FRONT DRIVER SIDE LOWER CONTROL ARM, BALL JT, ALTERNATOR AND HORN . I PURCHASED NEW TIRES 09/15/00. I REMOVED GOODYEAR TIRES PULLIAM PUT ON MY TRUCK 08/27/98.

Incident date: Sep 1, 1999

PLEASE NOTE AT THE PRESENT TIME TEMPERATURE GAUGE IS NOT WORKING AFTER APPROX 6 .GASKET CHANGE WATER HOSE ETC

VEHICLE WILL STALL SUDDENLY. VEHICLE WILL NOT GO OVER 35 MPH AND AT THE SAME TIME THE TEMPERATURE GAUGE WILL GO HIGH, AND BRAKES DO NOT HAVE FULL POWER.*AK

Incident date: Jun 29, 2000

VEHICLE WAS MANUFACTURED WITH COPPER COLORED ANTIFREEZE, DUE TO THIS THE COOLANT RUSTED OUT THE FREEZE PLUGS, WATER PUMP, AND THERMOSTAT. *SLC

Incident date: Jan 2, 2000

FUEL AND TEMPERATURE GAUGE WORKS ONCE A MONTH, THEN FAILS. *ET

Incident date: May 1, 1998

AIRBAG LIGHT STAYS ON. ALSO, FUEL GAUGE/ ODOMETER/ TEMPERATURE GAUGE DO NOT WORK, AND WINDSHIELD WIPERS COME ON INTERMITTENLY.*AK

Incident date: Aug 3, 2000

WAS DRIVING 35-40MPH WHEN WITHOUT WARNING VEHICLE OVERHEATED. TEMPERATURE GAUGE WENT OFF THE CHART & THE VEHICLE STALLED. TOWED TO DEALER & MECHANIC INDICATED ENGINE HEAD GASKETS HAD BLOWN & WERE LEAKING.*AK

Incident date: Aug 4, 1999

TEMPERATURE GUAGE FAILED TO SHOW CORRECT TEMPERATURE FOR THE ENGINE. ENGINE WOULD OVERHEAT WITHOUT DRIVER'S KNOWLEDGE & VEHICLE WOULD STALL OUT.*AK

Incident date: Aug 17, 2000

WHILE DRIVING AT 55 MPH ENGINE CHECK LIGHT CAME ON. CONSUMER PULLED OVER TO THE SERVICE LANE. TEMPERATURE GAUGE WENT STRAIGHT UP. THEN, CONSUMER HEARD NOISE COMING FROM ENGINE, 4 MINUTES LATER, CONSUMER NOTICED SMOKE COMING FROM BACK OF CAR AND PULLED OVER. CONSUMER STATED CAR WAS T0TALED BECAUSE OF THE FIRE.*AK

Fire

Incident date: Jun 1, 2000

THIS YEAR OF CAMRY WAS DESIGNED WITHOUT A TEMPERATURE WARNING LIGHT. SINCE THIS CAR DOESN'T HAVE A WARNING LIGHT OR AUDIBLE ALARM, AND SINCE THE CRUISE CONTROL WILL DEPRESS THE GAS PEDAL AUTOMATICALLY TO COMPENSATE FOR LOST POWER, THIS CAR COULD OVERHEAT AND CATCH ON FIRE BEFORE THE DRIVER WOULD KNOW IT WAS OVERHEATING. THIS AND THE FACT THAT TOYOTA'S RADIATOR IS MADE OF PLASTIC (DEALERS WILL NOT... Read more

INTERMITTENTLY, VEHICLE STALLS OUT AND DIES WHEN DECELLERATING. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAS REPLACED ENGINE TEMPRATURE SENSOR, BUTPROBLEM STILL EXISTS. *AK

Incident date: Apr 1, 2000

ENGINE CHECK LIGHT CAME ON, TEMPERATURE GAUGE FLEW UP, ANTI FREEZE HAD MIXED WITH OIL, AND RUINED THE ENGINE.*AK

Incident date: Jun 26, 2000

THE BACK OF THE MAIN ENGINE BLOCK IS LEAKING OIL. * ET

Incident date: May 17, 1997

ENGINE OVERHEATING THE DEALER FIXED THE PROBLEM BUT IT HAPPEND AGAIN. YH

Incident date: Mar 5, 1999

TEMPERATURE GAUGE FAILED. YH

Incident date: Jan 29, 1999

ENGINE HAD BLOW SEAL CAUSING OIL TO CONTAMINATE THE ENGINE COOLING SYSTEM, CAUSING VEHICLE TO OVERHEAT. *MJS

WHILE TRAVELING NOTICED TEMERATURE. GAUGE RUNNING HIGH. DEALER INDICATED THAT HEAD GASKET WAS BLOWN. PLEASE PROVIDE FURTHER INFORMATION. *AK