Consumer Safety Complaints

Incident date: Nov 28, 2002

CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE HEAD GASKET BLEW CAUSING COOLANT FLUID TO LEAK. DEALER NOTIFIED. TS

Incident date: Dec 11, 2002

97 NEON HEAD GASKET FAILURE ONCE IN 2000 AND 12/2002. CHRYSLER REFUSES TO REIMBURSE FOR SECOND REPAIR. TS

Incident date: Jul 2, 2002

WHILE IN MOTION, THE ENGINE DIED CAUSING A PILE UP ON THE HIGHWAY. THE ENGINE MANIFOLD AND THE GASKET CAUSED WHAT IS CALLED A VAPOR LOCK UP. THIS IS A CONTINUOUS PROBLEM WITH THIS VEHICLE. THE MANIFOLD AND GASKETS HAVE BEEN REPLACED 4 TIMES PRIOR. *JG

Incident date: Dec 2, 2002

WHILE DRIVING THE ENGINE LIGHT ILLUMINATED; ALSO , THE TRANSMISSION LIGHT. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER RESET MEMORY, 60 MILES LATER THE TRANSMISSION FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS....*AK

Incident date: Dec 14, 2002

WHILE DRIVING, THE ENGINE LIGHT HAD COME ON AND THE VEHICLE SHUT DOWN. THE DEALER SUGGESTED THAT THE MANUFACTURE SPARK PLUGS DIDN'T WORK ON THIS TYPE OF VEHICLE. (MODEL YEAR 2002) TS SCC

Incident date: Dec 20, 2002

I HAVE A 1998 DODGE INTREPID AND I'M HAVING MOTOR PROBLEMS. I ONLY HAVE 76,000 ON THIS CAR AND EVERYONE THAT I SPEAK TO TELLS ME THAT THE TYPE OF MOTOR WHICH IS A 2.7 IS NOTHING BUT PROBLEMS. I HAVE SPOKE TO REPAIR PEOPLE WHO HAVE TOLD ME THAT THEY ARE REPLACING THIS MOTOR IN 2002 CAR! TS

Incident date: Dec 19, 2002

CONSUMER STATES WHILE TRAVELING 65 MPH WITHOUT ANY INDICATION ENGINE INDICATION LIGHT FLASH SPEED DROP AND OVER DRIVER LIGHTS STARTED BLINKING. DEALER WAS CONTACTED TECHICIAN NOTICE TRANSMISSION NEEDED TO BE REPLACE TRANSMISSION IS ON THE THIRD REPAIR. PLEASE PROVIDE FURTHER INFORMATION. TS

Incident date: Dec 11, 2002

WHILE DRIVING, STEERING BECAME DIFFICULT SO CONSUMER PULLED INTO A PARKING LOT. VEHICLE WAS VERY HARD TO TURN. CONSUMER INSPECTED UNDER HOOD AND NOTICED A SMALL FIRE IN THE ENGINE COMPARTMENT. TS

Fire

Incident date: Nov 1, 2002

CONSUMER STATED THAT VEHICLE'S OIL IS LEAKING FROM HEAD GASKET OVER MANIFOLD. CONCERNED COULD START A FIRE. TS

Incident date: Dec 9, 2002

THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING AND HESTSTATE . PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Incident date: Jul 2, 2002

PLEASE SEE THE ATTACHED COMPLAINT

WHILE DRIVING THE ENGINE LIGHT CAME ON AND VEHICLE LOST ALL POWER. THE DRIVER HAD VEHICLE TOWED TO THE DEALERSHIP, WHO INDICATED THAT THE SPARK COIL HAD SHORTED OUT. THIS IS A COMMON PROBLEM PER DEALERSHIP. TS

Incident date: Dec 13, 2002

WHILE DRIVING AT 50 MPH THE VEHICLE STALLED WITHOUT WARNING. CONSUMER HAD VEHICLE TOWED. THE DEALERSHIP RAN A DIAGNOSTIC ON THE VEHICLE, AND INDICATED THAT THE FUEL PUMP AND MAIN COMPUTER NEEDED TO BE REPLACED. PLEASE PROVIDE MORE DETAILS. TS

Incident date: Aug 28, 2002

WHILE DRIVING AT LOW SPEEDS, THERE'S A CLICKING NOISE AND VEHICLE WILL STALL, BUT WILL START BACK UP IMMEDIATELY. THE DEALERSHIP CAN NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS *DT

Crash

Incident date: Dec 2, 2002

WHILE DRIVING THE CHECK LIGHT CAME ON AND STARTED BLINKING. THE DEALERSHIP INDICATED THAT CONSUMER SHOULD STOP DRIVING VEHICLE IMMEDIATELY AND HAVE IT TOWED. THE ENGINE COLD PACK WAS FAULTY. PLEASE PROVIDE MORE DETAILS. TS

Incident date: Nov 19, 2002

WHILE DRIVING, VEHICLE LOST POWER STEERING, THE BATTERY AND ALTERNATOR WENT BAD. THIS CAUSE THE VEHICLE TO BE INOPERATIVE. THE DEALERSHIP INDICATED THAT THE HARMOIC BALANCER LOCATED IN THE ENGINE HAD WENT OUT. PLEASE PROVIDE MORE DETAILS. TS

WHILE MAKING A RIGHT HAND TURN VEHICLES ENGINE SHUT OFF. CONSUMER TOOK TO DEALER AND DEALER CANT DUPLICATE THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.----TS

Incident date: Dec 9, 2002

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE SHUT DOWN INTERMITTENTLY. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Incident date: Dec 18, 2002

THE VEHICLE WAS PARK AND SMOKE WAS COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE CAUGHT FIRE PLEASE PROVIDE ADDITTIONAL INFORMATION DEALER IS.

Fire

Incident date: Sep 1, 2002

SHORTLY AFTER THE ODOMETER REACHED 500 MILES, THE ENGINE BEGAN IDLING ROUGHLY AND MISSING. CONCERN ABOUT ENGINE FAILURE CAUSING ACCIDENT. RETURNED TO 2 SEPARATE DEALERS. BOTH STATED THE COMPUTER SHOWED NO PROBLEM, BUT SERVICE REPS ADMITTED HAVING OTHER COMPLAINTS. BOTH NOTED CHRYSLER REFUSED TO ACKNOWLEDGE ANY PROBLEM.

Incident date: Dec 8, 2002

WHILE TRAVELING ABOUT 55MPH ON THE HIGHWAY THE CHECK ENGINE LIGHT APPEAR ON THE DASHBOARD AND WILL NOT GO OFF UNTIL THE VEHICLE IS SHUT DOWN. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Incident date: Dec 16, 2002

WHILE DRIVING THE VEHICLE AND APPLIED THE BRAKES THE ENGINE WILL SUFFER A SUDDENLY ACCELERATION. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

VEHICLE WAS AT A COMPLETE STOP, CONSUMER NOTICED SMOKE COMING FROM THE ENGINE. CONSUMER CHECKED UNDER THE HOOD AND NOTICE A OIL LEAK. CONSUMER HAD VEHICLE SERVICED BY THE DEALERSHIP, WHO INDICATED THAT THE POROUS HEAD CAUSED THE ENGINE LEAK. PLEASE PROVIDE MORE DETAILS. TS

CONSUMER STATES WHILE DRIVING THE VEHICLE AT 55MPH THE ENGINE STALL. PULLING OUT OF THE ROAD, VEHICLE WAS TOOK TO THE DEALER THEY TOLL THE CONSUMER ENGINE BLEW OUT. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER FEELS THE VEHICLE IS CONSUMING TOO MUCH OIL. CONSUMER STATES' VEHICLE IS BURNING 1 QUART PER 1000 MILES. CAUSE IS UNKNOWN. TOOK TO NISSAN AND THEY SAID IT WAS NORMAL. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Incident date: Aug 6, 2002

MOTOR MOUNT BOLTS SHEAR ON THE PASSANGER SIDE. ENGINE DROPS HARD AND HAS DAMAGED THE ELECTRIC FAN AND OTHER COMPONENTS. FAILURE HAS OCCURED 5 TIMES. CHRYSLER DOES NOT ACKNOWLEDGE THE PROBLEM. FIRST FAILURE OCCURED AT ABOUT 40K MI

Incident date: Dec 1, 2002

CONSUMER STATES THAT THE REAR MAIN ENGINE CRANKSHAFT SEAL IS LEAKING OIL. PROBLEM HAS OCCURRED TWICE, 1ST TIME AT 55K MILES AND 2ND TIME AT 95K MILES. TS

Incident date: Nov 18, 2002

CONSUMER STATES THAT WHEN MAKING RIGHT TURNS THE VEHICLE STALLS RESULTING IN LOSS OF STEERING CONTROL AND BRAKES. PROBLEM IS INTERMITTENT BUT BECOMING MORE FREQUENT. TS

Incident date: Nov 1, 2000

CONSUMER STATES THAT ENGINE STALLS INTERMITTENLY WITHOUT WARNING. TS

WHILE TRAVELING ABOUT 60MPH ON THE HIGHWAY THE VEHICLE STARTED TO VIBRATES AND THE STALL WITHOUT PRIOR WARNING. TS

Incident date: Dec 2, 2002

WHEN COMING TO A STOP THE VEHICLE STALLED WITHOUT WARNING. THIS PROBLEM OCCURED INTERMITTENTLY. THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. DEALER IS AWARE OF THE PROBLEM. TS *JG

Incident date: Dec 17, 2002

I BOUGHT MY 1996 IMPALA SS BRAND NEW, AND EVERY YEAR SINCE THEN IN THE WINTER TIME I LOOSE THE HEAT. THE DEALER, WHILE THE CAR WAS STILL UNDER WARRANTY, WOULD FLUSH THE HEATER CORE AND SOMETIMES REPLACE IT YEARLY. THE PROBLEM STILL IS NOT FIXED, AND I HAVE LOST THE HEAT IN THE CAR AGAIN AND THE DEALER WILL NO LONGER FIX THE PROBLEM BECAUSE THEY CLAIM IT IS OUT OF WARRANTY EVEN THOUGH THEY HAVE ALL... Read more

Incident date: Dec 2, 2002

PERIODICALLY, WHEN THE CAR IS STARTED FROM A STOPPED POSITION, THE ENGINE WILL REV AND THE CAR DOES NOT GO. SEEMS LIKE SOMETHING IN TRANSMISSION IS SLIPPING. HAVE TAKEN TO THE DEALER AND THEY CANNOT LOCATE A PROBLEM.

Incident date: Dec 13, 2002

AFTER EXPERIENCING LOSS OF COOLANT IN MY 2000 OLDSMOBILE ALERO, I WAS INFORMED THAT I NEEDED A NEW INTAKE MANIFOLD GASKET (IT WAS LEAKING) WHICH WOULD COST ALMOST $700 TO FIX. ALTHOUGH MY VEHICLE IS NO LONGER UNDER WARRANTY, I FEEL THAT A LEAKING INTAKE MANIFOLD IS A PREMATURE REPAIR FOR A VEHICLE ONLY 3 YEARS OLD. I HAVE DONE SOME SEARCHING AND KNOW THAT I AM NOT THE ONLY GM OWNER WITH THIS PROB... Read more

Incident date: Dec 16, 2002

THE COIL PACK HAS FAILED ON MY VW 2002 PASSAT 1.8T. I HAD IT TOWED TO THE DEALER WHO STATED THAT IT SHOULD NOT BE DRIVEN IN ITS CONDITION. THE DEALER ALSO STATED THAT IT WAS A PART FAILURE AND HE WASN'T SUPRISED. THERE HAVE BEEN A LOT OF THEM LATELY AND THE PARTS ARE ON BACK ORDER. LATER THAT NIGHT I DID A LITTLE RESEARCH AND I FIND OUT THAT HUNDREDS OF OTHER PEOPLE WITH THE 2002 1.8T ENGINE A... Read more

Incident date: Nov 1, 2002

ENGINE COOLANT LEAK. CAR HAS NOT BEEN LOOKED AT BY A MECHANIC YET. I'VE HAD TO FILL THE RADIATOR WITH FLUID SEVERAL TIMES IN THE PAST MONTH. THE LEAK IS BECOMING FASTER NOW, AS I'VE HAD TO FILL IT UP TWO TIMES IN THE PAST 4 DAYS.

Incident date: Dec 13, 2002

ENGINE 3.8 WAS REMANUFACTURED (68,500) UNDER RECALL AND NOW HAS SAME ISSUE, BLOWN HEAD GASKETS (125,200). FORD HAS ISSUED A TECH SERVICE BULLETIN IN THE LAST 6 MONTHS ON THIS. IT SEEMS THAT THE ISSUE WAS NOT ADEQUATELY FIXED ON THE FIRST RECALL, OR THE TSB WOULD NOT HAVE BEEN ISSUED.

Incident date: Oct 5, 2001

DEPENDING ON DRIVING CONDITIONS, VEHICLE BURNS OIL AT THE RATE OF APPROXIMATELY ONE QUART EVERY ~600 TO ~1000 MILES. IF THE VEHICLE IS DRIVEN MOSTLY ON EXPRESSWAYS, THE OIL CONSUMPTION IS GREATER THAN IF DRIVEN PRIMARILY ON SURFACE STREETS. I FIRST BROUGHT THIS PROBLEM TO THE ATTENTION OF THE DAIMLERCHRYSLER (DC) DEALERSHIP AT 9,770 MILES, THOUGH I HAD NOTICED IT EARLIER. AT 9770 MILES, I T... Read more

Incident date: Dec 16, 2002

HEAD GASKET BLEW AND CAUSED TIMING BELT GASKET TO FAIL AS WELL. PER FORD RECALL IS ONLY FOR 7 YEARS OR 100,000 MILES AND THE VAN IS 7 YEARS AND 8 MONTHS OLD AND HAS 75,000 MILES. BROUGHT VAN TO DEALER @ 40,000 AND DEALER REFUSED TO CHECK GASKET AND INFORMED ME THAT ONCE IT GOES BAD, BRING IT IN AND WE WILL FIX IT AND NEVER MENTIONED ANYTHING ABOUT A TIME LIMIT. NOW DEALER AND FORD IS REFUSING TO F... Read more

Incident date: Nov 1, 2002

KAWASAKI KLR650 BALANCER TENSIONER AND CAM SPRING ON MOTORCYCLE LESS THAN ONE YEAR OLD WITH LOW MILEAGE. AFTER READING OF SIMILAR FAILURES IN OTHER MOTORCYCLES SOME OF WHICH REPORTEDLY RESULTED IN INJURY, I DECIDED TO OPEN THE ENGINE HOUSING TO INVESTIGATE. BOTH COMPONENTS HAD SHATTERED RESULTING IN METALIC FRAGMENTATION RESIDUE DRAWN INTO THE OIL PUMP MECHANISM (BUT STOPPED BY OIL PUMP METALIC SC... Read more

Incident date: Apr 3, 1998

TRANNY AND ENGINE NEEDED TO BE REPLACE AT 96,000 MILES

Incident date: Nov 20, 2002

THIS FIRST INCIDENT WAS RATHER BENIGN. I NOTICED MY 2002 FORD FOCUS SVT, AT 2400 MILES, WOULD NOT PRODUCE SUSTAINED HEAT. AFTER REPAIR, ON 12-8-02, THE VEHICLE, WITH 2800 MILES, WOULD NOT START. IT LEFT ME STRANDED AND HAD TO BE TOWED. I AM TOLD THE VEHICLE REQUIRES A NEW "INTAKE" FOR REPAIR AND WAS "PROBABLY" THE CAUSE OF THE INITIAL PROBLEM. THOUGH THE INCIDENTS ARE RATHER SIMPLE, I... Read more

Incident date: Dec 4, 2002

ALL 4 INCIDENTS HAPPENED ON A RAINY DAY (SPRING 1X (WIFE DRIVING AND TURNING FROM A STOP LIGHT 5-10 MPH), FALL 2X IN ONE DAY(30-40MPH), LAST INCIDENT 12/4/02 (30-40MPH)). WHEN BELT SLIPS OFF, POWER STEERING DISABLED, POWER BRAKE DISABLED, ALTERNATOR DISABLED, COOLING SYSTEM DISABLED, ENGINE OVERHEATS, STALLS WHEN BATTERY RUNS OUT. LOCAL DEALER (SPIRIT CHRYSLER, LUBBOCK) HAS NO IDEA WHY THE PROBLE... Read more

Incident date: Aug 16, 1994

THE CONSUMER TEST DROVE THIS VEHICLE AND NOTICED ROUGH IDLE, IN WHICH HE FELT THAT THIS WAS A SIGN OF IMPENDING FAILURE. THE ENGINE IS PRONE TO PREMATURE FAILURE BEFORE 100K MILES. THE NAKASIL ENGINE IN BMW'S ARE PRONE TO UNNATURAL CYLINDER WALL EROSION, DUE TO THE GASOLINE CONTAINING SULFUR. THE CONSUMER REQUESTED INFORMATION ON THE HISTORY RELATED TO THE ENGINE LEAK, WITH RESULTS, AND ANY CHA... Read more

Incident date: Aug 14, 2002

THE CHECK ENGINE LIGHT HAD COME ON 4 TIMES. THE CONSUMER STATED THAT HE HAD A GAS CAP REPLACED AND IT WAS NOT THE PROBLEM BECAUSE THE CHECK ENGINE LIGHT HAD COME ON 3 TIMES AFTER-THIS WAS THE FIRST INCIDENT. THE SOLENOID WAS TAKEN OFF AND HAD ENLONGATED, SLICED, PARABOLIC CUT/VERY SMALL INFRACTION-REPLACED SOLENOID ASSEMBLY-CANISTER VENT AND THE HOSE ASSEMBLY. THE CONSUMER REQUESTS THE FOLLOWIN... Read more

Incident date: Oct 8, 2002

THE CONSUMER EXPERIENCED STALLING AT INTERMIT TIMES SINCE SHE PURCHASED THE VEHICLE. THE STALLING WOULD CAUSE THE CONSUMER TO BE UNABLE TO CONTROL THE STEERING OF THE VEHICLE. THE CONSUMER HAD TAKEN THE VEHICLE ON 4 SEPARATE OCCASIONS TO THE DEALER, AND NO PROBLEM WAS FOUND. WHEN THE VEHICLE WAS TAKEN TO AN ALTERNATE DEALERSHIP, THE KEY CYLINDER WAS REPLACED, BUT THE PROBLEM STILL OCCURRED. TH... Read more

Crash

THERE WAS A LOUD KNOCKING NOISE FROM UNDER THE HOOD, AND HAD TAKEN THE VEHICLE TO SEVERAL PEOPLE AND WAS TOLD THAT IT WAS SOMETHING INTERNAL AND WILL NEED A NEW ENGINE. THE CONSUMER WOULD LIKE TO KNOW IF THERE WAS A DEFECT IN THE MANUFACTURING. *SCC

Incident date: Oct 26, 2002

WHILE THE CONSUMER WAS BACKING THE VEHICLE DOWN THE DRIVEWAY, THE ENGINE STALLED AND DUE TO THE INCREASED ABILITY TO STEER OR BRAKE, THE VEHICLE ROLLED INTO THE KINGPIN OF THE FIFTH WHEEL AND DAMAGED THE UPPER LEFT REAR FENDER. THE CONSUMER REQUESTED REIMBURSEMENT OR REFUND. *YH *SCC

Crash

THE VEHICLE HAD IGNITION SWITCH AND STALLING PROBLEMS. RECALL # 02V120000 MR SCC

Incident date: Oct 31, 2002

ON FOUR SEPARATE OCCASIONS THE ENGINE RACES WHEN THE VEHICLE WAS STARTED, THE VEHICLE HAS BEEN TAKEN TO THE DEALER BUT THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM . MR *NLM