Consumer Safety Complaints

THE CONSUMER STATES THAT THE HEAD GASKET FAILED DUE TO A MANUFACTURER'S DEFECT. THE CONSUMER IS REQUESTING FORD MOTOR COMPANY TO REPAY THE COST FOR REPLACING THE THE ENTIRE ENGINE (WELL OVER 4K DOLLARS) WHICH WAS THE CASE IN THE RECALL. SCC

Incident date: Dec 31, 2002

MY SECOND REAR MAIN SEAL LEAKING OIL WITH ONLY 61,000 MILES ON THE CAR. MY FIRST WAS FIXED UNDER WARRANTY AT 34,000 MILES AND 27,000 MILES LATER I HAVE THE EXACT SAME PROBLEM. I WAS TOLD IT WOULD COST ME 1100 DOLLARS TO FIX AND THAT THERE IS NOTHING THEY CAN DO ABOUT THIS BEING THE SECOND REPAIR IN SUCH A SHORT TIME. CUSTOMER CARE SAID ALL THEY COULD DO WAS OFFER A DISCOUNT ON A BRAND NEW VEHIC... Read more

Incident date: Nov 14, 2002

WHILE DRIVING THE VEHILCES OIL LIGHT CAME ON, THEN THERE WAS A LOUD KNOCKING NOISE FROM THE ENGINE, THEN THE VEHICLE DIED OUT. CONSUMER HAD VEHICLE SERVICED BY THE DEALERSHIP WHO INDICATED THAT THE 2.05 ENGINE HAD BLOWN AS A RESULT OF AN OIL LEAK. THEY ALSO INDICATED THAT THE PART IS HARD TO GET DUE TO THIS BEING A COMMON PROBLEM WITH THIS MAKE/MODEL VEHICLE. PLEASE PROVIDE MORE DETAILS.

Incident date: Dec 13, 2002

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING OIL IS LEAKING FROM THE ENGINE CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

Incident date: Dec 14, 2002

CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE INTAKE MANIFOLD CRACKS CAUSING FLUID TO LEAK. DEALER NOTIFIED. TS

WHILE DRIVING AT 40 MPH CONSUMER NOTICED SMOKE AND THEN SPARKS COMING FROM UNDER THE HOOD. CONSUMER PULLED OVER AND POPPED THE HOOD AND FLAMES WERE COVERING THE ENGINE. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Fire

Incident date: Dec 22, 2002

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE ENGINE LIGHT COMES ON AND WILL STAY ON THE REMAINDER OF THE TIME THE VEHICLE IS BEING OPERATED. DEALER NOTIFIED. TS

Incident date: Jul 16, 2002

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED ON FLAT SURFACE AND WITHOUT WARNING OIL IS LEAKING FROM THE ENGINE. DEALER NOTIFIED. TS

Incident date: Dec 9, 2002

AS THE CONSUMER BACKED OUT OF THE DRIVEWAY, A POPPING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER VIEWED SMOKE,THE ENGINE DIED AND THEN THE VEHICLE CAUGHT FIRE. TS THERE WAS NO POWER STEERING, POSSIBLY WHEN THE INCIDENT OCCURRED. SCC

Fire

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH INTERMITTENTLY CHECK ENGINE LIGHT. (MODULE SENSOR) DEALER HAS INSPECTED SINCE 1998 AND PROBLEM COULD NO DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

Incident date: Nov 8, 2002

CONSUMER STATES HIS VEHICLE STALLS WHILE DRIVING AT 60MPH, HAPPENED ON NOVEMBER 8, DECEMBER 15, AND 24 DEALER HAS INSPECTED THREE TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER STATES HIS VEHICLE STALLS WHILE DRIVING AT 50MPH. DUE TO FAULTY ENGINE COIL. ON NOVEMBER 10, DEALER CHANGED THE ENGINE COIL #4 ON DECEMBER 26, DEALER CHANGED ENGINE COIL #3, CONSUMER ASKED THE DEALER TO CHANGE THE OTHER 4 INOPERABLE COILS AND DEALER REFUSED. PLEASE PROVIDE FURTHER INFORMATION. TS

Incident date: Jan 2, 2002

1999 CHEVY VENTURE AT 40,000 MILES HAD TO HAVE INTAKE MANIFOLD GASKET REPLACED. WAS TOLD BY DEALER THAT THERE WAS NO PROBLEMS WITH THEM YET ALL I SEE ON THE INTERNET IS EVERYONE NEEDS TO REPLACE THEM AT ABOUT 40,000 MILES (JUST OVER WARRANTY).

Incident date: Dec 26, 2002

I DRIVE A 2000 VOLKSWAGON PASSAT GLX 4MOTION. I HAVE FELT THAT I GOT A BAD CAR SINCE VERY EARLY ON IN MY LEASE (I NOW HAVE 8 MONTHS LEFT). ON THIS PARTICULAR OCCAISION, I HAD A SEVERE OIL LEAK. THE DEALER INFORMED ME THAT THERE WAS A HOLE IN MY OIL PAN THAT MUST HAVE BEEN CAUSED BY A ROCK (I DON'T RECALL FEELING ANYTHING HIT THE CAR HARD ENOUGH TO PUT A HOLE IN ANYTHING). I WAS TOLD THAT THIS WAS ... Read more

Incident date: Apr 15, 2002

I OWN A 96 SATURN SC2. I PURCHASED IT IN APRIL OF 2000, WITH 43,000 MILES ON THE ODOMETER. SINCE THEN, I HAVE DRIVEN APPROXIMATELY 23,000 MILES, NOTICING A SIGNIFICANT OIL CONSUMPTION ISSUE. WHEN ON THE HIGHWAY, IT WILL USE APPROXIMATELY A QUART EVERY 500 MILES. AROUND TOWN, I CAN SQUEEZE OUT MORE, AROUND NEEDING ONE QUART EVERY 1,000 MILES. I HAVE HEARD COMPLAINTS FROM OTHERS, AND FEEL THAT ... Read more

Incident date: Dec 20, 2002

ON DEC 20 2002, THE VEHICLE ENGINE STARTED RAPPING WHILE TRAVELING APX 60 MPH ON INTERSTATE. IT THEN STOPPED WITHIN 30 SECONDS WITH NO RESTART. DEALER HAS REPLACED ENGINE 20,000 MILES PRIOR FOR SAME THING. DEALER HAS HAD THE VEHICLE FOR 5 BUSINESS DAYS AND HAS NOT FIXED IT. ALSO, HISTORY OF MULTIPLE WINDOW FAILURES, MULTIPLE FUEL GAUGE FAILURES, MULTIPLE A/C FAILURES. TS

Incident date: Jul 2, 2002

CONSUMER STATED ON JULY 2, 2002 THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A BROKEN HEADLIGHT AND MISSING EQUIPMENT FROM THE VEHICLE, ON JULY 23, 2002 THE VEHICLE BEGAN EXPERIENCING STALLING, BRAKE AND ODOMETER PROBLEMS, THE BRAKES WERE REPLACED DUE TO A FLAW, THE STALLING AND THE ODOMETER PROBLEMS COULD NOT BE DUPLICATED, ALSO THERE WERE PROBLEMS WITH THE SPEAKERS AND THE CLUTCH STICKING, CONSU... Read more

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH LEAKAGES ON THE VEHICLE. ALSO STATED THAT THE HEATHER BEEN ON WILL MAKE THE VEHICLE OVERHEAT. DEALER WAS CONTACTED AND STATED THAT THERE IS SOMETHING WRONG WITH THE ENGINE. TS

Incident date: Oct 23, 2002

WHILE DRIVING AT ANY SPEED ENGINE WILL SHUT OFF WITHOUT WARNING. CONSUMER HAD THE VEHICLE SERVICED 3 TIMES FOR THIS PROBLEM BY THE DEALERSHIP, BUT THEY CANNOT FIX THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS

Incident date: Dec 12, 2002

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE VEHICLE WILL SURGE FORWARD CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

Incident date: Dec 6, 2002

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE ENGINE LIGHT COMES ON THEN THE CONSUMER CAN HEAT A LOUD NOISE COMING FROM THE ENGINE. DEALER NOTIFIED. TS

Incident date: Dec 24, 2002

CONSUMER STATES HE STARTED HIS AUTO, AFTER DRIVING ABOUT 30 MILES AND HEARD A NOISE IN HIS ENGINE. HE DROVE THE AUTO HOME AND CALLED THE TOW TRUCK AND HAD IT TAKEN TO A DEALER, WHO TOLD HIM THAT PONTIAC IS HAVING PROBLEMS WITH HIS KIND OF MOTOR (3.4 ENGINE). CONSUMER STATES HE CANNOT AFFORD TO PAY FOR THE REPAIR ALONE, BECAUSE IT COST SOMEWHERE IN THE NEIGHBORHOOD OF $4000.00. TS

Incident date: Apr 1, 2002

POWER SEAT SHORTED OUT AND THE DEALER REPAIRED THE BURNED AND CHAFED WIRES, BELT TENSIONER WAS NOISY, THE REMOTE LOCKS SHORTED OUT AND THE DEALER REPLACED THE RECEIVER MODULE, INTAKE GASKET WAS LEAKING COOLANT, REAR WIPER MOTOR SHORTED OUT, FUEL SENSOR SHORTED OUT, RIGHT AXLE SEAL FAILED CAUSING FLUID TO LEAK, MULTIFUNCTION SWITCH FAILED, THE TRANSMISSION HAD NO REVERSE, NO THIRD GEAR ONLY FIRST... Read more

Incident date: Oct 15, 2002

ENGINE FOUND TO HAVE THREE OIL LEAKS THAT HAVE BEEN PRESENT FOR WELL OVER A YEAR. A LOCAL DEALERSHIP FOUND CAKED OIL FROM LEAKS IN THE A/C COMPRESSOR (PASSENGER SIDE FRONT), FRONT CRANK SENSOR (PASSENGER>SIDE REAR) AND THE INTAKE MANIFOLD (DRIVER SIDE REAR). THEY ALSO STATED THAT THE CAR WAS TOO NEW TO HAVE THAT MUCH CAKED UP OIL AND THAT I SHOULD CONTACT THE DEALERSHIP I PURCHASED MY VEHICLE FR... Read more

Incident date: Aug 26, 2002

THE VEHICLE HAS A FRONT SUSPENSION PROBLEM WHICH CAUSES THE VEHICLE TO VIBRATE, THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES BUT THE PROBLEM STILL EXIST, BOTH DRIVER SIDE DOORS ARE MISALIGNED WITH RESPECT TO THE FENDER TRIM, THE DIFFERENTIAL WAS ORIGINALLY MISALIGNED WITH RESPECT TO THE REAR FENDER TRIMS, NOW THE DIFFERENTIAL IS PROPERLY ALIGNED AND THE CONSUMER QUESTIONED THE TECHNICIANS WHO STATED... Read more

Incident date: Sep 19, 2002

ON 9/19/02, I WAS LEAVING A STORE WHEN MY CAR STARTED TO MAKE A RATTLING SOUND. I THEN LOST POWER STEERING, ALL OF THE WARNING LIGHTS CAME ON AND THE CAR STALLED. I POPPED THE HOOD TO FIND THAT ALL OF THE ENGINE BELTS HAD BEEN THROWN. AFTER TWO DAYS AT THE DEALERSHIP, I WAS ADVISED THE CRANK BOLT (KEY WAY AND CRANKSHAFT PULLEY) HAD FAILED. THE HONDA DEALERSHIP (DON CARLTON, TULSA, OK) COULD OF... Read more

CONSUMER STATES THAT WHILE CAR WAS RUNNING THE ENGINE CAUGHT ON FIRE, FIRE STARTED UNDER THE HOOD.

Fire

Incident date: Dec 26, 2002

WHILE DRIVING AT ANY SPEED VEHICLE MAKE SOME VIBRATION, CONSUMER ALSO COMPLAINED HAS BEEN HISTORY OF PROBLEMS IN THE LAST PAST THREE YEARS WITH THIS VEHICLE. DEALER HAS INSPECTED AND CAN'T CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

Incident date: Oct 15, 2002

CAR SUDDENLY BEGAN MISSING AND RUNNING VERY ROUGH. DROVE ONLY A SHORT DISTANCE & CAR STOPPED RUNNING. THE DEALER SAID THE UPPER INTAKE MANIFOLD PLENNUIM NEEDED REPLACED, AS WELL AS THE PLUGS REMOVED & CLEANED. ALSO NEEDED OIL, FILER & COLLANT CHANGED. COST OVER $750 TO REPAIR & MANIFOLD WAS ABOUT THE ONLY ENGINE COMPONENT TO NOT BE INCLUDED UNDER THE ADD'L SERVICE CONTRACT WE HAD PURCHASED.

Incident date: Dec 15, 2002

CONSISTENT AND REPEATED HEATING/COOLING PROBLEMS; CORROSION OF THE COOLANT; EROSION OF THE RADIATOR; LACK OF HEAT FOR 4 WINTERS, ETC.

Incident date: Dec 23, 2002

ENGINE ASSEMBLED INCORRECTLY OR ASSEMBLED USING DEFECTIVE MATERIALS. GASKET FAILURE ON THE INTAKE MANIFOLD ALLOWS WATER TO MIX WITH OIL AND/OR FUEL, IF LEFT UNCORRECTED THIS WILL DESTROY THE ENGINE. SYMPTOMS SEEN BEFORE THE CAR WAS DRIVEN 40,000 MILES, WHILE THE CAR WAS 4 YEARS OLD.

Incident date: Nov 21, 2002

THE VEHICLE CAUGHT FIRE WHEN ENGINE WAS TURNED OFF. THE FIRE DEPT SAID THE SPEED CONTROL MODULE OVER THE LEFT WHEEL STARTED THE FIRE AND/OR DUE TO AN ELECTRICAL SHORT. THE VEHICLE WAS A TOTAL LOSS. TS SCC REFERENCED IN EA02-025

Fire

CONSUMER STATES WHILE DRIVING ACROSS A BRIDGE, ONE OF HIS ENGINES DIED LEAVING HIM WITH VERY LITTLE POWER. HE STATES THAT THIS IS THE SECOND TIME THIS HAS HAPPENED TO HIM. HE HAD IT REPAIRED UNDER THE WARRANTY, BUT IT MAY HAPPEN AGAIN, OR WITH OTHER PEOPLE, WHICH IS A HIGH RISK FOR AN ACCIDENT IF THE AUTO STOPS IN HEAVY TRAFFIC. TS

Incident date: Dec 23, 2002

CONSUMER STATES HE GET VERY POOR GAS MILEAGE AND HIS AUTO SMOKES WHEN HE STARTS IT UP AND ALSO SMILES WHILE HE IS DRIVING IT. HE SATES ALSO HIS AUTO RUNS VERY ROUGH. CONSUMER STATES HE TOOK HIS AUTO TO A DEALER AND HE WAS TOLD THAT HE HAS A CLOGGED MANIFOLD AND A CLOGGED EGR VALVE. HE ALSO STATES THAT VOLKSWAGEN KNOWS ABOUT THIS AND WON'T DO ANYTHING ABOUT IT. HE SAYS THEY WON'T ADMIT THERE IS... Read more

Incident date: Jan 30, 2002

CONSUMER SLIGHTLY DEPRESSED GAS PEDAL WHILE IDLING AND VEHICLE SUDDENLY ACCELERATED CRASHING INTO A RETAINER WALL. CONSUMER SUSTAINED SERIOUS INJURIES. TS

Crash

Incident date: Apr 23, 2002

WHILE DRIVING AT 70 MPH, VEHICLE STALLED. THE DEALERSHIP INDICATED THAT THE CAMP POSITION SENOR HAD GONE BAD WHICH CAUSED THE PROBLEM. THE DEALERSHIP REPLACED THE PART, BUT THE PROBLEM RECURRED. TS

Incident date: Nov 29, 2002

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE MOTOR WOULD START TO MAKE A LOUD NOISE CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

Incident date: Oct 11, 2002

CONSUMER STATES ENGINE STALLS INTERMITTENTLY WITHOUT WARNING. DEALER HAS CHECKED 4X. DEALER HAS BEEN ABLE TO DUPLICATE PROBLEM, BUT CAN NOT DETERMINE THE CAUSE. TS

Incident date: Dec 4, 2002

CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE HEAD GASKET BLEW CAUSING THE CONSUMER TO SMELL STRONG CHEMICAL FUMES. DEALER NOTIFIED. TS

Incident date: Aug 30, 2002

WHILE DRIVING THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. NLM

Fire

WHEN THE CONSUMER DEPRESSES THE FUEL PEDAL THE VEHICLE HESITATES AND SOMETIMES STALL, THE DEALER HAS BEEN NOTIFIED OF THE PROBLEM SEVERAL TIME BUT NO REMEDY HAS BEEN FOUND. NLM

Incident date: Dec 2, 2002

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED THE ENGINE LIGHT COMES ON AND WILL STAY ON THE REMAINDER OF THE TIME THE VEHICLE IS BEING OPERATED. DEALER NOTIFIED. TS

Incident date: Dec 19, 2002

CONSUMER WAS PULLING OUT THERE DRIVEWAY, AND VEHICLE STARTED HESITATING TO ACCELERATED, AND THE MIL(MALFUNCTION INDICATOR LIGHT) CAME ON. THE DEALERSHIP INDICATED THAT ONE OF IGNITION COIL SPRING HAD BROKE. PLEASE PROVIDE MORE DETAILS. TS

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH IDLE SPEED AND VEHICLE WILL STALL. ALSO STATED THAT WHILE DRIVING THE VEHICLE THE VEHICLE WILL START LOOSING POWER ON HIGHWAY SPEED. DEALER WAS CONTACTED AND STATED THAT THIS IS A INTERMEDIATE PROBLEM AND UNLESS HYUNDAI SENDS OUT A LETTER OR SOMETHING THAT STATES THE PROBLEM THEY CAN'T DO NOTHING ABOUT IT. TS

Incident date: Nov 1, 2002

CONSUMERCOMPLAINED HAVING PROBLEMS WITH FIRE ON THE ENGINE. ALSO STATED THAT WHILE DRIVING THE VEHICLE WAS INVOLVED ON A FRONT COLLISION AND THE VEHICLE GOT ON FIRE WHICH IT LEAD INTO A TOTAL LOST OF THE VEHICLE AND THE AIR BAGS DID NOT DEPLOYED . DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL. TS MOMENT AFTER IMPACT THE FIRE HAD IGNITED UNDERNEATH THE HOOD. THE DRIVER SIDE AIR BAG DID NOT DE... Read more

Crash Fire 1 injured

Incident date: Dec 3, 2002

CONSUMER STATES THAT WHILE DRIVING AT 20MPH AND WITHOUT WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. TS

Incident date: Dec 5, 2002

WHILE DRIVING AT 50 MPH ALL THE DASHBOARD WARNING LIGHTS STARTED FLASHING AND THEN THE VEHICLE DIED. THE DEALERSHIP CANNOT DUPLICATE PROBLEM, CAUSE UNKNOWN.

Incident date: Dec 19, 2002

FORD ESCAPE '02 STALLED WHEN GOING 40 MPH UP THE HILL. TS

Incident date: Jan 15, 2002

WHILE DRIVING VEHICLE WILL SUDDENLY LOSS POWER, BUT NOT CUT OFF FOR APPROXIMATELY 14/15 MINS, THEN POWER WILL RETURN. THE DEALERSHIP ONLY HAVE A TEMPORARY FIX FOR THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS

Incident date: Nov 29, 2002

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING ANTI FREEZE WILL LEAK FROM THE ENGINE CAUSE AND DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS