Consumer Safety Complaints

Incident date: Apr 27, 2012

THE INTERMEDIATE SHAFT BEARING WHEN OUT AND SPREAD METAL SHAVING THROUGHOUT THE ENGINE. THIS CAUSED A CATASTROPHIC ENGINE FAILURE. I HAVE TO HAVE THE CAR TOWED TO THE MECHANIC AND WILL HAVE TO HAVE AN ENGINE REBUILD. THE CAR HAS BEEN SERVICE ACCORDING TO THE COMPANY PROVIDED SERVICE MANUAL. I CALLED PORSCHE USA TO SEE IF THEY WOUDL DO ANYTHING ABOUT THE FAILURE, SINCE THIS HAS BEEN A DOCUMENTE... Read more

Incident date: Sep 10, 2009

WHEN COASTING OR IDLING CAR SUDDENLY LURCHES FORWARD. *TT

Incident date: Mar 15, 2012

SAME AS OTHERS. CAR LUNGES FORWARD AND/OR BACKWARD WHEN SLOWING TO PARK, OR JUST MOVING SLOW OR IDILING. ALMOST ENDED UP OVER A BERM AT SAM'S CLUB BECAUSE OF THIS PROBLEM. VERY SCARY! TAKING CAR IN TO DEALERSHIP ON MONDAY. VEHICLE SURGES WHEN IDLING OR GOING SLOW. ACCELERATES AT TIMES LIKE PARKING OR MOVING THROUGH PARKING LOTS OR WHEN STOPPED AT STOPLIGHTS. *TT

Incident date: Jun 20, 2012

JUST CHANGED OIL ON MY 2008 CBR1000RR AGAIN TO FIND MY OIL LOW AFTER 2000 MILES. ITS BURNING 1.2QT EVERY 2000 MILES AND SEEMS TO BE BURNING MORE AS I PUT MORE MILES ON THE BIKE. I HAVE OWNED MANY OF HONDA CBR1000 AND THIS IS THE 1ST TO EVER BURN OIL AND THE AMOUNT IS FAR TOO MUCH TO BE CALLED NORMAL. *JS

Incident date: May 12, 2012

2004 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO CRANKSHAFT PULLEY FAILURE *TGW THE CONSUMER STATED HE WAS UNABLE TO MOVE THE VEHICLE FROM THE ROAD AND HAD IT TOWED TO A REPAIR SHOP, BUT WAS UNABLE TO MAKE THE REPAIRS, DUE TO OTHER DAMAGE TO ONE OF THE COMPONENTS. THE VEHICLE WAS THEN TOWED TO THE DEALER, WHERE THEY INFORMED THE CONSUMER THE CRANKSHAFT PULLEY HAD FAILED, BROKE THE V-BELT, WHICH ... Read more

Incident date: Jun 14, 2012

WHILE DRIVING DOWN THE ROAD CAR JUST QUIT TOWED TO DEALERSHIP ONLY TO FIND OUT THE COMPUTER SHORTED OUT WHICH ALSO DESTROYED ALL THE COILS. I JUST PRINTED OUT 13 PAGES OF THIS HAVING HAPPENED TO OTHER ESCAPE OWNERS AND THAT A FORD SERVICE BULLETIN (09-2-6) WAS AT ONE TIME ISSUED--- THIS WILL COST A TON OF MONEY TO CORRECT FOR A PROBLEM FORD HAS KNOWN ABOUT FOR SOME TIME. WHEN MINE QUIT I HAD SMOKE... Read more

Incident date: Nov 21, 2011

AS I PUT THE HEAT, DEFROSTER, OR AIR CONDITIONING ON, IT JERKS ALOT AND WHEN I STOP AT A RED LIGHT OR STOP SIGN IT STALLS. I HAVE TO PUT MY 4 WAYS ON, SHUT THE VAN OFF, AND RESTART IT WITHOUT THE HEAT OR AIR ON. I FEEL THIS IS A VERY DRASTIC SAFETY ISSUE DUE TO THE FACT IF I'M DRIVING ON A HIGHWAY AND I STOP AT A RED LIGHT AND IT STALLS, IF THERE IS TRAFFIC BEHIND ME COMING RAPIDLY I CAN BE REAR E... Read more

Incident date: Jun 5, 2012

TL* THE CONTACT OWNS A 1999 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED FOR A MOMENT AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE OFF THE HIGHWAY, BUT THE VEHICLE STALLED AGAIN WITHOUT WARNING AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFOR... Read more

Incident date: Dec 15, 2011

WHEN VEHICLE IS STARTED, ENGINE RPMS SURGE UP AND DOWN, WILL NOT SETTLE FOR ABOUT 1-2 MINUTES. SOMETIMES IT WILL CAUSE CAR TO LAUNCH FORWARD AND CONTINUE TO KICK FORWARD UNINTENDED ONCE SHIFTED INTO "D" I HAVE TAKEN VEHICLE TO SEVERAL DEALERS, ON MULTIPLE OCCASIONS. THEY HAVE DONE NUMEROUS REPAIRS, BUT UNABLE TO FIND A FIX. PROBLEM HAS PROGRESSED TO MISFIRE AT HIGHWAY SPEEDS WHICH CAUSES A VIO... Read more

Incident date: Jun 5, 2012

TL* THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT AFTER PULLING OVER, SHE OBSERVED SMOKE AND FLAMES COMING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND WAS ... Read more

Fire

Incident date: Jun 18, 2012

TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ENGINE FAILED. THE CONTACT STATED THAT THE AIR CONDITION WAS ON AND BEGAN TO BLOW OUT WARM AIR. THE CONTACT ALSO STATED THAT THE ENGINE BEGAN TO SHAKE SO HE PULLED THE VEHICLE OVER. UPON LOOKING UNDER THE HOOD, THE CONTACT NOTICED THAT THERE WAS OIL SPILLED EVERYWHERE. THE CHECK ENGINE LIGHT WAS ILLUMINATED ... Read more

Incident date: Jun 14, 2012

TOOK THE VEHICLE TO THE DEALER WHEN THE CHECK ENGINE LIGHT CAME ON. CAR WAS DIAGNOSED WITH A BAD BALANCE SHAFT THAT NEEDED TO BE REPLACED. APPARENTLY THIS HAS BEEN A PROBLEM WITH THIS ENGINE ON NUMEROUS MODELS OF MERCEDES AS CLASS ACTION LAWSUITS HAVE BEEN FILED IN NUMEROUS STATES. *JS

Incident date: Nov 22, 2011

TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE RESTARTED AND THE VEHICLE RESUMED; HOWEVER WITHIN FIVE MILES THE FAILURE RECURRED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE ENGINE EXHIBITED A CRACK. THE VEHICLE MAY POSSIBLY BE REPAIRED FOR... Read more

Incident date: Mar 20, 2012

TL* THE CONTACT OWNS A 2006 FORD FREESTYLE. THE CONTACT STATED THAT AFTER ACCELERATING FROM A STOP LIGHT, THE VEHICLE JERKED FORWARD AND THEN STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE CONTINUED TO JERK AND DECELERATE. THE VEHICLE WOULD NOT ACCELERATE BEYOND 10 MPH. THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STAT... Read more

Incident date: Apr 1, 2012

MY PATHFINDER RECENTLY STARTED GRINDING INTO 4TH GEAR AROUND 40 MPH AND IS NOW LURCHING FORWARD (AS IF HAVING A DIFFICULT TIME ENGAGING IN 1ST GEAR) AFTER BEIN STOPPED. AFTER RESEARCHING THE PROBLEM, MY ISSUE EXACTLY FITS THE DESCRIPTION OF SCORES OF ONLINE COMPLAINTS FROM PATHFINDER OWNERS OF 2005-07 MODELS WHO HAVE COME TO FIND OUT THAT IT IS A MANUFACTURERS' DEFECT OF A COOLANT LEAKING INTO THE... Read more

Incident date: Jun 5, 2012

I WAS RIDING THE MOTORCYCLE IN A 70 MPH ZONE. THE SPEEDOMETER, TACHOMETER STARTED TO 'FLAKE OUT'. THEN THE BIKE STARTED TO MISS AND RUN ROUGH ALL OF THE SUDDEN. I WAS 'BOXED' INTO TRAFFIC SO I TRIED TO SPEED UP TO GET A QUICK GAP TO BE ABLE TO STOP BECAUSE THERE WAS NOT A SUITABLE SHOULDER WHERE I WAS TO SAFELY GET ASIDE. UPON TRYING TO SPEED UP, THE BIKE STOPPED RUNNING ALTOGETHER. I TRIED T... Read more

Incident date: Feb 23, 2012

TL* THE CONTACT OWNS A 1998 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED. THE VEHICLE WAS SAFELY MANEUVERED TO THE SHOULDER OF THE ROAD. THE VEHICLE RESTARTED AFTER WAITING SEVERAL MINUTES. THE VEHICLE FUNCTIONED NORMALLY, BUT THE FAILURE RECURRED SEVERAL TIMES AFTER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION, BUT THEY WERE UNABLE TO DETERMIN... Read more

Incident date: Jun 19, 2012

I WAS TURNING FROM GAS STATION ONTO ROAD, CROSSING 3 LANES OF TRAFFIC WHEN VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND I WAS NEARLY BROAD-SIDED. ALL DASH LIGHTS CAME ON, AND AC AND RADIO WERE ON, BUT ENGINE HAD STALLED. AFTER CALLING HYUNDAI USA I TOOK VEHICLE TO DEALERSHIP, REPORTED AS STALLING AT LOW SPEED AND ROUGH IDLE. HYUNDAI USA REPRESENTATIVE SAID NO PROBLEMS LIKE THIS REPORTED. ALSO SER... Read more

Incident date: Jun 18, 2012

AFTER DRIVING THE VEHICLE FOR LESS THAN 30 MINUTES I PARKED AND SHUT OFF THE VEHICLE. WITHIN 5 MINUTES MY ENGINE WAS ON FIRE. THE FIRE DEPARTMENT CAME AND PUT THE FIRE OUT BUT THE ENGINE COMPARTMENT AND EVERYTHING IN IT IS A COMPLETE LOSS. *JS

Fire

Incident date: Jun 11, 2008

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, A SUBSTANTIAL AMOUNT OF SMOKE EMITTED FROM THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT AND OCCUPANTS EXITED THE VEHICLE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS... Read more

Fire

Incident date: Jun 12, 2012

WHILE I WAS DRIVING 55 MPH ON THE INTERSTATE IN THE MIDDLE LANE WHEN SUDDENLY, WITH NO WARNING, WE WERE NO LONGER ABLE TO GET ENOUGH THROTTLE TO CONTINUE MOVING FORWARD. WE HAD TO COAST TO THE SIDE OF THE ROAD. WE WERE ALMOST REAR-ENDED, I REALLY THOUGHT WE WERE GOING TO BE KILLED. IT IS A VERY SCARY SITUATION, GOING FROM 55 MPH TO NOTHING. THE THROTTLE BODY FAILED COMPLETELY AND HAD TO BE RE... Read more

Incident date: Jun 12, 2012

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT WAS TRAVELING 55 MPH WHEN THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE CHECK ENGINE AND ABS WARNING LIGHTS WERE ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,900 AND THE CURRENT MILEAGE WAS 58,918.

Incident date: Jun 15, 2012

TOOK MY CAR INTO THE MINI DEALER TODAY DUE TO THE FACT THAT IT WAS IDLING LOW, SOUNDED LIKE A DIESEL WHEN IT TURNED ON AND MADE A KNOCKING NOISE. MINI LET ME KNOW THAT IT WAS IN FACT MY TIMING CHAIN AND TENSIONER SYSTEM THAT WAS MAKING THIS SOUND AND NEEDED TO BE REPLACED. IF IT HAD NOT BEEN REPLACED, I COULD HAVE EXPERIENCED COMPLETE ENGINE FAILURE. MY MINI IS NOT THE ONLY ONE THAT HAS HAD THIS P... Read more

Incident date: Jun 14, 2012

MY 2005 LEXUS RX 330 WITH ONLY 39459 MILEAGE WAS TOLD THE WATER PUMP IS LEAKS, WHEN I REPLACED THE BATTERY AT INDEPENDENT SHOP. WHEN FOR A RECALL (ENGINE CRANKSHAFT PULLEY) DONE BY DEALER THAT COUPLE MONTH AGO ON MILEAGE 39152, DEALER ALSO PERFORMED MULTI POINT INSPECTION DID NOT SPOT ANY WATER PUMP LEAKS. HOWEVER, I BROUGHT CAR BACK TO DEALER TO DIAGNOSTIC, INSPECTED STATES THAT FOR POSSIBLE CO... Read more

Incident date: Jan 15, 2012

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT THE ILLUMINATION OF WARNING INDICATORS ON THE INSTRUMENT PANEL. THE ENGINE RESTARTED AND THE VEHICLE RESUMED AS NORMAL. THE FAILURE OCCURRED FOUR TIMES WHEN DRIVING AT A LOW SPEED. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. TH... Read more

Incident date: Jun 17, 2012

WE WERE DRIVING UP I-95 FROM FL TO VA WHEN THE CAR SUDDENLY GAVE A LOUD WARNING TONE AND DISPLAYED THE MESSAGE STOP SAFELY NOW. THE CAR LOST ALL POWER AS WE QUICKLY TRIED TO CROSS SEVERAL LANES OF TRAFFIC TO REACH THE SHOULDER. UPON EXAMINATION OF THE CAR WE STARTED IT UP AGAIN WITH NO CONSEQUENCE AND CONTINUED ON OUR TRIP. ABOUT 30 MINUTES LATER IT HAPPENED AGAIN. AFTER READING THE OWNER'S MA... Read more

Incident date: Feb 1, 2012

TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY LE. THE CONTACT STATED THAT THE VEHICLE WAS BURNING MORE OIL THAN USUAL. THE CHECK OIL WARNING LIGHT ILLUMINATED OFTEN. THE CONTACT HAD THE OIL CHANGED AT 81,000 MILES AND THE MECHANIC ADVISED THAT THERE WAS LESS THAN HALF A QUART OF OIL LEFT AT APPROXIMATELY 86,000 MILES. THE CONTACT HAD THE OIL CHANGED AGAIN AND THE SAME ISSUE RECURRED. THE MANUFACTURER A... Read more

Incident date: Jun 15, 2012

LOST POWER AND UNABLE TO SAFELY CONTROL CAR. PULLED INTO INTERSECTION AND LOST POWER IN FRONT OF ON-COMING TRAFFIC. DEFECTIVE TRANSMISSION, CARS IS UNABLE TO SHIFT, MAY LOSE POWER OR ACCELERATE SUDDENLY. WELL DOCUMENTED PROBLEM IN HONDA TRANSMISSION, UNSAFE TO DRIVE AS POWER IS UNRELIABLE AND TRANSMISSION CAN FAIL AT ANY MOMENT. HONDA ALREADY PREVIOUSLY NAMED IN CLASS ACTION LAWSUIT, PROBLEMS... Read more

Incident date: Oct 13, 2011

VAN OVER HEATED AFTER REPLACING WATER PUMP AND THERMOSTAT. DEXCOOL WAS REQUIRED BY GM FOR WARRANTY CAR WAS FLUSHED OUT AND DEXCOOL WAS REPLACED. ONE WEEK LATER VAN OVER HEATED AGAIN, WAS TOLD IT WAS AN AIR BUBBLE IN HEATING SYSTEM. BLEED OUT SYSTEM USING A VACUUM PUMP AND PULLED OUT ALL THE AIR IN THE SYSTEM. THIS WORKED FOR ABOUT 3 MONTHS. PROBLEM RETURNED AGAIN IN SPRING IN 3/6/2012 OVER HEATED ... Read more

Incident date: Jun 18, 2012

SIDE AND FRONT MOTOR MOUNTS DISCOVERED TO HAVE FAILED AT 59852 MILES ON 2/19/09 AND HAD TO BE REPLACED. NOW, 6/18/12, REAR (TRANSMISSION) MOUNT DISCOVERED TO HAVE FAILED AT 88000 MILES AND HAS TO BE REPLACED. NORMAL FAMILY DRIVING FOR VACATIONS AND AROUND TOWN ONLY. NO EXTREME CONDITIONS OR ROADS. *JS

Incident date: Jun 14, 2012

WE HAVE OWNED THIS CADILLAC SINCE FEB 2010 (APPROX 28 MONTHS) AND HAVE HAD THIS VEHICLE BACK TO THE DEALER 16 TIMES. EACH REPAIR REQUIRES A RENTAL VEHICLE, ANYWHERE FROM 2-5 DAYS PER SERVICE VISIT. WE HAVE HAD 7 WHEEL BEARINGS REPLACED AND 12 SENSORS REPLACED. THERE DOESN'T SEEM TO BE A DAY WHEN THE SERVICE ENGINE LIGHT IS NOT ON. THE QUALITY OF THIS $52,000 AUTOMOBILE IS VERY POOR. THE VE... Read more

Incident date: Jun 11, 2012

TRAVELING AT 70 MPH, CRUISE CONTROL ON, THE CAR DECELERATED RAPIDLY AND LOST ABILITY TO ACCELERATE. CHECK ENGINE LIGHT ILLUMINATED. WAS ABLE TO PULL OFF TO SHOULDER. CAR WAS SHUT OFF AND RESTARTED, ACCELERATOR STARTED TO WORK BUT CHECK ENGINE LIGHT REMAINED ON. AFTER DRIVING ANOTHER 50 MILES THE SAME THING HAPPENED. THIS IS NOT THE FIRST TIME IT HAS OCCURRED, ON THIS OCCASION WE WERE ABLE TO SAF... Read more

Incident date: Dec 21, 2011

I HAD JUST ENTERED THE INTERSTATE AND WAS ACCELERATING UP TO SPEED. SUDDENLY THERE WAS NO POWER, A LIGHT ON THE DASH CAME ON AND THERE WAS A SIGNAL. I PULLED OFF TO THE SIDE OF THE INTERSTATE AND WAITED ABOUT 30 SECONDS. THE VEHICLE RESTARTED AND I WENT ON WITH MY BUSINESS. LATER THAT DAY THE SAME THING HAPPEND AT A STOP LIGHT. WHEN I GOT HOME I CONTACTED THE LOCAL FORD DEALER. THEY SAID IT ... Read more

Incident date: Aug 10, 2010

2005.5 NEW JETTA TDI DIESEL.CAM SHAFT DEFECT. WORN LOBES AND CYLINDER HEAD DAMAGE. REPLACED TIMING BELT AS WELL. *JS

Incident date: Jun 4, 2012

WE HAVE HAD A FEW ISSUES WITH THE CAR LUNGING BUT TODAY, JUNE 18,2012 WAS THE WORST INCIDENT. I WAS BACKING OUT IN A PARKING LOT AND THE CAR LUNGED SO BAD I HAD TROUBLES STOPPING IT. I THEN PUT IT IN DRIVE WHEN IT STOPPED TO TRY BACKING OUT AGAIN AND IT LUNGED IN FORWARD SO HARD I ALMOST COULD NOT GET IT STOPPED AND ABOUT HIT THE CAR IN FRONT OF ME. THE DISPLAY THEN SAID IT WENT INTO ENGINE OVERRI... Read more

Incident date: Jun 8, 2012

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE EMITTED A LOUD NOISE AND FAILED TO START. THE CONTACT ALSO STATED THAT THE ENGINE WAS DESTROYED BECAUSE WATER CAME DOWN THE WINDSHIELD AND ENTERED THE ENGINE. THE WATER WAS ABLE TO REACH THE ENGINE BECAUSE THE GASKETS ON THE INTAKE MANIFOLD WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO ... Read more

Incident date: Jun 18, 2012

THERMOSTAT HOUSING EXPLODED WHILE DRIVING.... SPOKE TO MY MECHANIC AND THEY SAID THAT THESE COME IN ALL THE TIME TO THEIR SHOP ON 4.0 FORD CARS AND TRUCKS. SO MUCH SO THAT YOU DON'T EVEN HAVE TO GIVE FORD THE PART NUMBER WHEN YOU CALL IN THE PART BECAUSE SO MANY PEOPLE ARE ORDERING THEM. *JS

Incident date: Jun 13, 2011

TL* THE CONTACT OWNS 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED MOMENTS AFTER THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ONCE THE VEHICLE WAS RESTARTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 112,000.

Incident date: Jun 15, 2012

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT WAS TRAVELING 40-45 MPH WHEN THE ENGINE STALLED. THE PULL OVER SAFELY WARNING MESSAGE DISPLAYED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CONFIRMED THAT THE MOTOR ELECTRONIC COOLING SYSTEM AND WATER PUMP BOTH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILU... Read more

Incident date: Apr 23, 2012

I WAS AT THE STOP SIGN PULLED OUT STARTED TO ACCELERATE AT ABOUT 10 MILES PER HOUR THE CAR JUST DIED COULD NOT RESTART IT.HAD IT CHECKED BY MECHANIC THEY SAID THE TIMING CHAIN HAD BROKE. *JS

Incident date: Mar 1, 2011

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE PASSENGER NOTICED A BURNING SMELL AS BLACK SMOKE BEGAN TO EMIT FROM THE HOOD, FOLLOWED BY FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED AND STATED THAT WHILE THE VEHICLE WAS UNDER WARRANTY THE FIRE WAS NOT THEIR P... Read more

Fire

Incident date: Jun 15, 2012

PULLED AWAY AFTER A STOP SIGN AND REACH A SPEED OF ABOUT 35 - 40 MILES AN HOUR WHEN THE ENGINE JUST SHUT DOWN. THERE WAS NO WARNING AND I WAS FORTUNATE THAT I WAS ABLE TO PULL OFF THE ROAD SAFELY. AFTER THE ENGINE COOLED DOWN I WAS ABLE TO LIMP HOME. THE NEXT DAY I TOOK IT INTO THE LOCAL FORD DEALER AND WAS TOLD THE MECS COOLING PUMP AND FANS HAD FAILED. I CANNOT IMAGE WHAT WOULD HAVE HAPPENED... Read more

Incident date: May 19, 2012

TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT ATTEMPTED TO START THE IGNITION THREE TIMES AND THE ENGINE IMMEDIATELY STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE CONTINUED TO REMAIN AT THE DEALER FOR FURTHER INVESTIGATION WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE PROBLEM. IN ADDITION, THE... Read more

Fire

Incident date: May 30, 2012

THE CAR STARTED TO LOSE POWER AT A SLOW SPEED AT ANY STOP. THE ENGINE ALMOST DIES IF YOU DON'T GIVE GAS. THE CHECK ENGINE LIGHT CAME ON. *JS

Incident date: Jun 5, 2012

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, LIQUID SPILLED ON THE ENGINE COMPUTER THAT WAS LOCATED IN THE TRUNK AND CAUSED THE COMPUTER TO SHORT CIRCUIT. THE VEHICLE DECELERATED FROM 70 MPH TO 3 MPH ALMOST INSTANTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE COMPUTER WAS REPLACED, BUT THE COMPUTER WAS LEFT UNPROTECTED. THE VIN WAS NOT AVAILABLE. THE... Read more

Incident date: Jun 7, 2012

MY CAR JUST STOPPED WORKING IN THE MIDDLE OF THE TRAFFIC AND WOULD NOT GO FORWARD OR BACKWARD. I GOT IT TOWED TO GOOD YEAR - MY CAR HAD CATASTROPHIC TRANSMISSION FAILURE. WAS DIAGNOSED AT GOODYEAR AND THEY CALLED NISSAN TO SEE ABOUT THE PARTS AND FOUND OUT THAT IT WAS COVERED BY MANUFACTURE WARRANTY - SO I HAD IT TOWED ON A FLAT BED TRUCK TO NISSAN IN DENVER. GOODYEAR HAD DRAINED THE FLUIDS TO TA... Read more

Incident date: Jun 15, 2012

I CAME TO A COMPLETE STOP AND PROCEEDED TO TURN LEFT WHEN I NOTICED THE CHECK ENGINE LIGHT CAME ON AND AS I PULLED OVER THERE I NOTICED A THICK CLOUD OF BLUE SMOKE OUT OF MY REAR VIEW MIRROR. I OPENED THE HOOD AND SAW FLAMES AT THE BACK OF THE ENGINE AROUND THE TRANSMISSION AND AIRCONDITIONER AREA OF THE CAR. FLAMES CONTINUED UNTIL THE INTERIOR BEGAN BURNING AND WINDSHIELD BROKE. *JS

Fire

Incident date: Aug 12, 2011

TL* THE CONTACT OWNS A 2006 FORD F-350. THE CONTACT STATED THAT THE EGR VALVES MALFUNCTIONED AND AS A RESULT, RADIATOR FLUID LEAKED INTO THE MOTOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE EGR VALVE AND OIL COOLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE... Read more

Incident date: Jun 14, 2012

WE PURCHASED THIS TRUCK NEW TO TOW OUR 5TH WHEEL. AT 16,000 MILES THE TURBO WAS REPLACED UNDER WARRANTY. NOW AT 31,412 MILES, AGAIN, THE TURBO HAD TO BE REPLACED BUT THIS TIME AT OUR EXPENSE. THIS SECOND TURBO RUSTED AND WAS NOT REPAIRABLE. OUR TRUCK HAS HAD ALL OF THE RECOMMENDED MAINTENANCE DONE AT THE APPROPRIATE TIME/MILEAGE. IT HAS NEVER HAD ANY AFTER MARKET EQUIPMENT USED ON IT OR HAS IT BEE... Read more

Incident date: Jun 15, 2012

I WAS DRIVING ON THE FREEWAY WHEN THE OIL LIGHT CAME ON, I CALLED THE DEALER WITHIN SECONDS AND ASKED THEM IF THIS WAS A CONCERN. THEY SAID TO DRIVE IT IN IT WAS PROBABLY JUST THE OIL LEVEL NEEDING TOPPED OUT. I CONTINUED FOR ABOUT A MILE WHEN THE ENGINE LIGHT CAME ON. I PULLED OFF AT THE NEXT EXIT AND CALLED THEM BACK. THE AGAIN SAID TO BRING IT IN. I WALKED AROUND THE CAR BEFORE PROCEEDING AND N... Read more