Power adapters used with certain Cisco ADSL Routers
CPSC Recall #02-017 — October 15, 2001
Product
Power adapters used with certain Cisco ADSL Routers
Description
WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Cisco Systems Inc., of San Jose, Calif., is voluntarily recalling about 95,000 power adapters for replacement. These power adapters are used with certain Cisco Asymmetric Digital Subscriber Line (ADSL) Routers. The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers:Cisco 827Cisco 827-4VCisco 826Cisco SOHO77Cisco SOHO77-50Cisco 827-EURService providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement. For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com.
Hazard
The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.
Incidents / Injuries
Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.
Remedy
Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.
Units Affected
About 95,000
Sold At
Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.