Wall Plug Ethernet Bridge

CPSC Recall #04-178 — July 13, 2004

Recall #04-178 Date: July 13, 2004 Remedy: Repair

Product

Wall Plug Ethernet Bridge

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), NETGEAR Inc., of Santa Clara, Calif. is voluntarily recalling about 53,500 Wall Plug Ethernet Bridges. The plastic housing on these units can detach, posing a shock hazard. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.Name of product: Wall Plug Ethernet BridgeUnits: About 53,500 unitsManufacturer: NETGEAR Inc., of Santa Clara, Calif.Hazard: The plastic housing on these units can detach, posing a shock hazard.Incidents/Injuries: NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.Description: The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.Sold at: Various electronics stores, websites, and through the NETGEAR website from February 2003 through May 2004 for between $50 and $80.Manufactured in: ChinaRemedy: Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit when affixed will ensure that the plastic housing will not become loose or separated.Consumer Contact: Call NETGEAR Inc., toll-free at (800) 303-5507 anytime for a free repair kit. Consumers also can register at the company's website www.netgear.com to order a free repair kit.

Hazard

The plastic housing on these units can detach, posing a shock hazard.

Incidents / Injuries

NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.

Remedy

Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit when affixed will ensure that the plastic housing will not become loose or separated.

Units Affected

About 53,500

Sold At

Various electronics stores, websites, and through the NETGEAR website from February 2003 through May 2004 for between $50 and $80.

Manufacturer

NETGEAR Inc., of Santa Clara, Calif.

Manufactured In

China