2004 VOLKSWAGEN PHAETON

0 recalls — 8 complaints — 243 TSBs

No recalls found for this vehicle.

Complaint Statistics

8 total complaints

Top Reported Components

Component	Complaints
STRUCTURE:BODY:TRUNK LID	1
SUSPENSION:FRONT	1
SUSPENSION	1
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER	1
STEERING	1
ENGINE AND ENGINE COOLING	1
STRUCTURE:BODY	1
ELECTRICAL SYSTEM	1

Incident date: Mar 3, 2017

TRUNK EMERGENCY ESCAPE/ENTRAPMENT PREVENTION HANDLE NOT WORKING DUE TO DEFECTIVE TRUNK WIRING HARNESS. ONLY APPLIES TO VEHICLES WITH AUTOMATIC TRUNK.

Incident date: Mar 3, 2017

TRUNK EMERGENCY ESCAPE/ENTRAPMENT PREVENTION HANDLE NOT WORKING DUE TO DEFECTIVE TRUNK WIRING HARNESS. ONLY APPLIES TO VEHICLES WITH AUTOMATIC TRUNK.

Incident date: Jan 1, 1901

2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COU... Read more

Incident date: Jan 1, 1901

Incident date: Aug 17, 2009

2004 VW PHAETON TRUNK WIRE HOUSING - THE SLEEVE OVER THE WIRE HOUSING CAME OFF AND THEN THE PLASTIC TUBE THAT COVERS THE WIRES BROKE AWAY FROM THE JOINT THAT ENABLES THE WIRES TO COMPRESS BACK INTO THE TRUNK LID WHEN IT IS CLOSED. WHEN HAVING MY TIRES ROTATED THE SERVICE DEPARTMENT CLOSED THE TRUNK... Read more

Incident date: Mar 1, 2009

CONTROL ARM GASKETS CORRODED ON ALL UPPER AND LOWER CONTROL ARMS LEADING TO METAL ON METAL. *TR

EPA Fuel Economy — 2004 VOLKSWAGEN PHAETON

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
4.2L 8-cyl, Automatic (S6) (4-Wheel or All-Wheel Drive)	14.0	21.0	16.0	Premium	$4,300
6.0L 12-cyl, Automatic (S5) (4-Wheel or All-Wheel Drive)	11.0	17.0	13.0	Premium	$5,300

CO2 Emissions: 555.4 g/mile (Large Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2004 VOLKSWAGEN PHAETON

243 manufacturer communications from 146 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	30
110000 ELECTRICAL SYSTEM	24
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	21
060000 ENGINE (PWS)	14
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	13
060000 ENGINE AND ENGINE COOLING	12
118000 ELECTRICAL SYSTEM:SOFTWARE	12
980000 UNKNOWN OR OTHER	9

060000 ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2023.

110000 ELECTRICAL SYSTEM

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

118000 ELECTRICAL SYSTEM:SOFTWARE

This bulletin contains general instructions for software updates.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A

353000 EQUIPMENT:ELECTRICAL

Updated to include additional models and model year applicability.

350000 EQUIPMENT

Update model applicability to MY 2020.

110000 ELECTRICAL SYSTEM

Update model applicability to MY 2020.

060000 ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Include new special tool adapter and 2018 model year Jetta only

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Update to mode; and model year applicability.

060000 ENGINE (PWS)

Update to Volkswagen engine oil standards.

350000 EQUIPMENT

Update to Volkswagen engine oil standards.

980000 UNKNOWN OR OTHER

Parts are currently blocked from sale at this time.

060000 ENGINE (PWS)

Update to Volkswagen engine oil standards.

350000 EQUIPMENT

TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB

350000 EQUIPMENT

Quick Reference Update Guide.

060000 ENGINE (PWS)

Update to Volkswagen engine oil standards. Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB

350000 EQUIPMENT

REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.

110000 ELECTRICAL SYSTEM

Update vehicle metadata to include pull ahead models. Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.

060000 ENGINE (PWS)

Engine oil quality standards. Also includes all models for 1997-2003. Also Rabbit from 2006-2009.

350000 EQUIPMENT

Remote Key Battery Replacement

353000 EQUIPMENT:ELECTRICAL

Remote Key Battery Replacement

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Update vehicle metadata.

356000 EQUIPMENT ADAPTIVE/MOBILITY

Update vehicle metadata.

350000 EQUIPMENT

The part number listed in the document is to be returned if it meets the criteria provided.

110000 ELECTRICAL SYSTEM

Alternative method for radio code retrieval.

350000 EQUIPMENT

Alternative method for radio code retrieval.

060000 ENGINE (PWS)

Engine Oils Which Meet Volkswagen Oil Quality Standards

060000 ENGINE AND ENGINE COOLING

Gasoline Engine Misfire Diagnosis document

110000 ELECTRICAL SYSTEM

Battery Testing and Charging instruction. Updated to include model year 2019 applicability.

120000 EXTERIOR LIGHTING

Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Update vehicle metadata.

118000 ELECTRICAL SYSTEM:SOFTWARE

Update content and include additional models and model year applicability.

110000 ELECTRICAL SYSTEM

This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.

118000 ELECTRICAL SYSTEM:SOFTWARE

Tip for Scan tool concerns that may occur duing a test plan

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update to existing tip for fuel quality checking.

060000 ENGINE AND ENGINE COOLING

17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards

350000 EQUIPMENT

This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.

350000 EQUIPMENT

VAS 6154 Replacement Part Setup Guide

118000 ELECTRICAL SYSTEM:SOFTWARE

Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2017.

350000 EQUIPMENT

Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Update to model year applicability.

060000 ENGINE (PWS)

Update to include additional model year applicability.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model and model year applicability.

160000 STRUCTURE

Contacting the parts helpline

350000 EQUIPMENT

Contacting the parts helpline

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To update claim processing statement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To update Claim processing statement.

118000 ELECTRICAL SYSTEM:SOFTWARE

Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.

110000 ELECTRICAL SYSTEM

Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Fuel Additive to Help Prevent Sporadic Misfire Faults

118000 ELECTRICAL SYSTEM:SOFTWARE

Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

070000 FUEL SYSTEM, GASOLINE

Technical tips on what to do if improper gasoline has been added to the vehicle.

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Gasoline quality.

140000 AIR BAGS

Airbag Issues.

130000 VISIBILITY

Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the w

160000 STRUCTURE

Technical Bulletin (Corrosion on Rear Doors (Multiple Locations)): Alignments in production can lead to hairline cracks in the top coat and paint damage (edges on holes) on the already painted door. Humidity then penetrates paint and cause

350000 EQUIPMENT

160000 STRUCTURE

Technical Bulletin (Corrosion on Front Doors (Multiple Locations)): Alignments in production can lead to hairline cracks in the top coat and paint damage (edges on holes) on the already painted door. Humidity then penetrates paint and cause

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first start

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or compon

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engin

132000 VISIBILITY:GLASS, SIDE/REAR

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

120000 EXTERIOR LIGHTING

Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS Charger

070000 FUEL SYSTEM, GASOLINE

Discusses the issues associated with using contaiminated gasoline. There are recommendations to use top tier gasoline retailers

162300 STRUCTURE:BODY:DOOR

Corrosion on Rear Doors (Multiple Locations)

162300 STRUCTURE:BODY:DOOR

Corrosion on Front Doors (Multiple Locations)

162300 STRUCTURE:BODY:DOOR

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

110000 ELECTRICAL SYSTEM

VW Elsa Newsletter

160000 STRUCTURE

VW Elsa Newsletter

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

VW Elsa Newsletter

060000 ENGINE AND ENGINE COOLING

VW Elsa Newsletter

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

VW Elsa Newsletter

353000 EQUIPMENT:ELECTRICAL

Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger

118000 ELECTRICAL SYSTEM:SOFTWARE

Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.

110000 ELECTRICAL SYSTEM

When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.

350000 EQUIPMENT

When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.

353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.

353000 EQUIPMENT:ELECTRICAL

Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without co

091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circ

353000 EQUIPMENT:ELECTRICAL

Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)

Showing 100 of 243 bulletins.

VOLKSWAGEN PHAETON — All Years Overview

Complete safety history for the VOLKSWAGEN PHAETON across all model years.

0 Total Recalls

11 Total Complaints

0 Investigations

1 Reported Crashes

0 Reported Fires

0 Reported Deaths

VOLKSWAGEN PHAETON — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Complaints
2006	2	View
2005	1	View
2004 (current)	8

Other VOLKSWAGEN Models

Model	Recalls	Complaints
JETTA	249	14,075	View
GOLF	190	2,084	View
PASSAT	185	10,492	View
BEETLE	157	3,629	View
GTI	116	1,926	View
ID.4	115	1,606	View
ATLAS	101	2,700	View
TIGUAN	78	3,173	View