Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 48,099 complaints — component: SUSPENSION
Incident date: Jul 28, 1995
FRONT LEFT STRUT FAILED.
STRUTS MAKE A SCRUBBING AND CLINKING SOUND ON THE RIGHT FRONT.
Incident date: Jan 24, 1997
NOISE IN FRONT WHEEL WHEN DRIVING OVER ROUGH ROAD DUE TO FAILED RADIUS ARM BUSHING.
Incident date: Mar 1, 1996
ELECTRICAL SYSTEM FAILURE CAUSING VEHICLE TO STALL WHEN WEATHER CONDITIONS ARE RAINY, WET, OR COLD. TIRES WEAR UNEVENLY DUE TO BENT SUSPENSION BAR.
Incident date: Jun 27, 1997
DRIVING 35 MPH ON GRAVEL ROAD, TURNING CORNER WHEN VEHICLE FLIPPED OVER TWICE. AIR BAGS DID NOT DEPLOY. DRIVER WEARING SEAT BELT. VEHICLE THEN FLIPPED BACK ONTO 4 WHEELS. VEHICLE TOWED TO RENTAL AGENCY DUE TO BEING TOTALED. DRIVER HAS BROKEN RIBS. *AK
1 injured
THE VEHICLE FLOOR AND STEERING WHEEL VIBRATES EXCESSIVELY AT 55-65 MPH. ASSUMED TO BE "AFTERSHAKE" ADDRESSED IN TSB #94-2-20 (NHTSA#SB035605).
Incident date: May 23, 1997
TIE RODS/STRUTS FAILED, CAUSING LOOSE FEEL IN REAR END OF VEHICLE.
Incident date: Aug 18, 1995
LEFT AND RIGHT FRONT STRUT BOOTS FAILED.
Incident date: May 25, 1997
THE INSULATOR ON THE RADIUS ARM IS BEING MELTED BY THE CATALYTIC CONVERTER, CAUSING THE VEHICLE TO PULL TO THE RIGHT SIDE. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
Incident date: Jul 7, 1997
CONSUMER IS UNCONFORTABLE WITH THE PERFORMANCE OF VEHICLE WHEN TURNING A CURVE OR WHEN DRIVING AT INTERSTATE SPEEDS. WHEN VEHICLE IS DRIVEN ACROSS UNEVEN PAVEMENT IT WILL BOUNCE EVERY TIME, THIS IS ON UNEVEN PAVEMENT ONLY NOT ROUGH ROAD CONDITIONS. *AK
AT APPROXIMATELY 55 TO 65 MPH EXPERIENCES EXECESSIVE VIBRATION. PLEASE DESCIBE DETAILS. *AK
Incident date: Sep 7, 1996
VEHICLE'S NARROW WHEEL BASE AND HIGH CENTER OF GRAVITY, WITHOUT POWER STEERING MAKES VEHICLE PRONE TO EASY ROLLOVERS.
Crash
3 injured
1 deaths
VEHICLE SITS TOO LOW-MINIMUM GROUND CLEARANCE VERY LOW. ALSO HEIGHT IS TOO LOW IN BOTH FRONT AND REAR. VEHICLE RIDES ROUGH AND BOUNCY ON BUMPY ROADS. *AK
Incident date: Feb 18, 1997
VEHICLE HAS A HIGH TENDENCY TO ROLL OVER. A QUICK RIGHT WAS MADE TO AVOID GOING OFF THE ROAD, THIS ACTION CAUSED THE TWO WHEELS ON THE RIGHT SIDE OF THE VEHICLE TO LOSE CONTACT WITH THE PAVEMENT.
WHILE DRIVING OVER BUMPS AT ANY SPEED, THE FRONT OF THE VEHICLE SHAKES. PLEASE PROVIDE DETAILS.
Incident date: Feb 15, 1997
EXPERIENCING PROBLEMS WITH THE VEHICLE VIBRATING AT ALL SPEEDS, AND VEHICLE HAS BEEN TAKEN IN TO BE SERVICED, THE PROBLEM HAS NOT BEEN REMEDIED. PLEASE DESCRIBE DETAILS. *AK
Incident date: Jun 10, 1997
THE FRONT AND REAR STRUTS THAT WERE INSTALLED BY SEARS CAUSED THE VEHICLE TO RATTLE WHEN GOING OVER BUMPS IN THE ROAD. THE STRUTS WERE INSTALLED ON APRIL 23, 1997. THESE ARE AFTER MARKET PARTS. *AK
Incident date: May 30, 1997
WHILE DRIVING ON HIGHWAY STEEL SUSPENSION CABLE BROKE, CAUSING SPARE TIRE TO DISCONNECT, FELL ONTO ROAD, BOUNCED INTO FRONT END OF ONCOMING TRUCK, CAUSED CONSIDERABLE DAMAGE. *AK *JB
Incident date: May 18, 1997
THE FRONT CARTRIDGE NUT WHICH SHOULD BE A CRIMPED NUT AND SHOULDN'T SPIN OFF FELL OFF, CAUSING THE STRUT TO COME APART, CAUSING THE FRONT DRIVER'S SIDE OF THE WHEEL TO COME OFF THE VEHICLE WHILE DRIVING. PLEASE DESCRIBE DETAILS. *AK
Incident date: Apr 1, 1996
CONSUMER WAS PULLING A 5TH WHEEL TRAILER WHEN THE BAR ATTACHING THE FRAME BOLTS OF RIGHT FRONT WHEEL CAME LOOSE BECAUSE ALL FOUR BOLTS HOLDING I-BEAM TO FRAME CAME OFF. WHEN PULLING INTO A PARKING SPACE, THE TOP OF THE WHEEL WAS INWARD AND THE BOTTOM WAS OUTWARD, DEALER REPLACED THE BOLTS. *AK
Incident date: Mar 19, 1997
WAS TAKING VEHICLE TO DEALER WHEN IT STARTED MAKING NOISES. HAD MECHANIC CHECK IT OUT; WAS INFORMED THAT THE STRUTS WERE REAL BAD & NEEDED REPLACING; HAD FRONT 2 STRUTS REPLACED. ALSO, AUTOMATIC SEAT BELTS JAMMED IN RETRACTING POSITION, RENDERING SEAT BELTS INOPERATIVE PRIOR TO RECALL (96V-172). *AK
Incident date: Mar 1, 1995
WHEN DRIVING OVER 55 TO 65 MPH THE VEHICLE BECOMES VERY DIFFICULT TO KEEP ALIGNED, IT PULLS TO THE LEFT AND RIGHT. ALSO WHEN MAKING A RIGHT HAND TURN THE STEERING WHEEL VIBRATES. CONSUMER HAS CONTACTED DEALER, DEALER REPLACED THE STRUTS AND TIRES PROBLEM STILL EXISTS. *AK
JEEP
GRAND CHEROKEE
(1996) — SUSPENSION
Apr 24, 1997
Incident date: Jan 17, 1997
VEHICLE SHAKES VIOLENTLY.
Incident date: Apr 3, 1997
THE BOLT IN THE REAR SUSPENSION WAS CROSS THREADED AND COMPLETELY LOOSE, IT CAME OUT OF THE SUSPENSION. THE BOLT IN THE FRONT OF THE VEHICLE WAS ALSO COMPLETELY LOOSE, COULD BE REMOVED WITH FINGERS. MANUFACTURER REFUSED TO ACKNOWLEDGE. *AK
WHEN TURNING THE WHEEL THERE IS A SNAPPING SOUND LIKE METAL TO METAL. AFTER BRINGING TO MECHANIC HE FOUND THE HOUSING WAS SHATTERED AND THE STRUT WAS BEND. UPPER FRONT STRUT BUSHING REPLACED (5) TIMES WITH 2 1/2 YRS. LEFT SIDE (3) TIMES AND RIGHT SIDE (2). *AK
Incident date: Jul 26, 1996
WHILE DRIVING VEHICLE AND WHEN THERE IS A QUICK CHANGE IN THE ROAD SURFACE, THE STRUTS MAKE A CLUNKING NOISE. VEHICLE HAS BEEN IN SHOP (5) OR (6) TIMES FOR THIS PROBLEM SINCE JULY OF 96. THE STRUTS AND SWAY BAR WERE REPLACED A COUPLE OF MONTHS AGO. ALSO, NEW SUBFRAME INSULATORS WERE PUT IN A FEW WEEKS AGO. VEHICLE IS STILL MAKING A CLUNKING NOISE. *AK
Incident date: Feb 12, 1996
SHARP LEFT TURN ON A GRAVEL ROAD FELT VERY BAD VIBRATION.
OWNER STATES THAT HER FRONT BUSHING RADIUS ARM IS DEFFECTIVE, SHE NOTES THAT DEALERS CORRECTED PROBLEM ONCE BUT IT RETURNED, OWNER IS CONCERNED FOR HER SAFETY. *AK
Incident date: May 1, 1996
RESURFACED FRONT BRAKE ROTORS; ALSO, HEADLIGHTS ARE VERY DIM, ESPECIALLY IN RAIN/STRUTS KEEP CLICKING/WORN OUT DOOR HINGES REPLACED/WINDSHIELD WASHERS FREEZE UP. *AK
VEHICLE VIBRATES TO THE POINT THAT IT CANNOT BE DRIVEN AND HAS BEEN UNABLE TO BE REPAIRED.
CONSUMER SAID THAT STRUT ROD CAME LOOSE OR BROKE WHILE DRIVING. AS RESULT THE WHEELS TILTED INWARD. MECHANIC SAID THAT IF CAR WAS IN HIGH SPEED THE WHEELS WOULD HAVE COME OFF, THE CAR IS CURRENTLY AT THE DEALER. *AK
Incident date: Oct 4, 1993
CLUTCH PRESSURE PLATE IS MADE OF DIFFERENT MATERIAL THAT IS TOO THIN, CAUSING IT TO SLIP. *AK THE SPRING LOADED PORTIONS OF THE CLUTCH PRESSURE PLATE, WERE NOT OF ROBUST ENOUGH CONSTRUCTION TO WITHSTAND THE FREQUENT MANUAL CHANGING OF GEARS, 13000 MILES LATER, THE SAME PROBLEM STARTED TO REOCCUR, DEALER FOUND NO PROBLEMS, TWO MONTHS LATER CLUTCH FAILED, CONSUMER STATES PROBLEM STILL EXITSTS. ... Read more
Crash
Incident date: Dec 19, 1996
RADIUS ARM BRACKET WELDED TO CHASSIS TO STOP THE FRONT END FROM MAKING A POPPING NOISE.
Incident date: Jun 1, 1996
FRONT DRIVE AXLE PROBLEMS CAUSE FRONT END TO SHAKE/RATTLE, MAKING IT VERY DIFFICULT TO STEER. *DH
Incident date: Jun 1, 1996
LEFT FRONT AXLE 'TONEY WHEEL' FAILED, CAUSING BRAKES TO PULL TO THE RIGHT.
Incident date: Jul 1, 1996
TRANSMISSION PLANETARY SET, TORQUE CONVERTER AND MOUNTS FAILED, ALSO POWER STEERING PUMP, RIGHT WHEEL BOOT AND AXLE FAILED.
Incident date: Dec 31, 1992
FRONT RIGHT WHEEL COLLAPSED DUE TO AXLE FAILURE.
MAZDA
B-SERIES TRUCK
(1996) — SUSPENSION
Dec 31, 1996
Incident date: Sep 5, 1996
WHEN GOING AROUND TURN AT 55 MPH VEHICLE VIBRATES.