Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 59,782 complaints — component: FUEL/PROPULSION SYSTEM
Incident date: Mar 1, 2012
TL* THE CONTACT OWNS A 2006 CHEVROLET COBALT. THE CONTACT STATED THAT THE SMELL OF FUEL WAS EMITTING FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MECHANIC CONFIRMED THAT THE FUEL PUMP NEEDED TO BE REPLACED AFTER A LEAK WAS DISCOVERED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO A RECALL UNDER NHTSA CAMPAIGN ID NUMBER :09V419000 ( FUEL SYSTEM, GASOLI... Read more
Incident date: Apr 22, 2012
GAS IN CAR WAS AT A 1/4 TANK AND SERVICE ENGINE LIGHT CAME ON WENT AND FILLED TANK UP AND GAS GAUGE NOT WORKING AFTER DRIVING THE CAR TWICE THE LIGHT WENT OFF AND THE GAUGE WAS WORKING 3 DAYS LATTER SAME ISSUE. I DO SEE WHERE THERE WAS A RECALL FOR THE 2005, 2006, 2008 AND 2009 XTERRA FOR THE SAME ISSUE BUT THEY FAILED TO RECALL THE 2007 YEAR FOR THE SAME ISSUE. THIS SHOULD BE RECALLED AND FIXED. ... Read more
Incident date: Sep 14, 2011
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT WHENEVER THE FUEL TANK WAS FILLED WITH GASOLINE, FUEL WOULD SPRAY BACK OUT FROM THE FILLER NECK. THE VEHICLE WAS NOT DIAGNOSED AND OR REPAIRED. THE CURRENT MILEAGE WAS 76,000 AND THE FAILURE MILEAGE WAS 70,000.
Incident date: May 5, 2012
TL* THE CONTACT OWNS A 2005 KIA OPTIMA LX. THE CONTACT STATED THAT AFTER REFUELING, FUEL WAS SEEN LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 97,000.
Incident date: Apr 22, 2012
1/4 TANK OF GAS IN CAR SERVICE ENGINE LIGHT CAME ON WENT TO GAS STATION ON FILLED UP AND THE FUEL GAUGE WOULD NOT READ. AFTER 2 DAY GAUGE FOR FUEL LEVEL WORKED AND SES LIGHT WENT OFF 2 DAYS LATER SES LIGHT BACK ON AND FUEL GAUGE NOT WORKING WENT AND HAD TESTED SAID THAT THIS IS A COMMON PROBLEM AND HAS BEEN RECALLED ON OTHER YEARS BUT FOR WHAT EVER REASON NISSAN DID NOT RECALL THIS YEAR. COMPANY N... Read more
Incident date: May 11, 2012
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AFTER RECEIVING A RECALL REPAIR UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) HIS GAS TANK IS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHO TOOK PICTURES TO BE SENT TO THE MANUFACTURER. THE DEALER CALLED THE CONTACT AND INFORMED HIM THE REPAIRS WOULD NOT BE DONE. THE VEHICLE HAS NO... Read more
FORD
EXPLORER SPORT TRAC
(2003) — FUEL/PROPULSION SYSTEM
May 14, 2012
Incident date: Mar 22, 2011
I HAVE HAD FUEL TANK ISSUES FOR A YEAR NOW AND THEY ARE GETTING WORSE. MY GAUGE STOPPED WORKING ABOUT 13 MONTHS AGO WHICH WAS NO BIG DEAL. NOW I AM UNABLE TO PUT MORE THEN 4-5 GALLONS OF GAS IN AT A TIME. THE SAFETY SENSOR STOPS THE PUMP FROM FILLING UP MY TANK AND IF I TRY TO DO IT A LITTLE AT A TIME IT JUST SHOOTS GAS OUT OF MY FILL AREA AND GETS EVERYWHERE. I HAVE BEEN DOUSED IN GAS AND I HAVE ... Read more
Incident date: Feb 22, 2011
THE FUEL GAUGE EITHER SHOWS FULL OR EMPTY. IT WILL SHOW FULL WHILE DRIVING, BUT WHEN SITTING STILL, EVEN IF YOU JUST FILLED UP THE LOW FUEL LIGHT WILL COME ON AND THE GAUGE WILL DROP TO EMPTY. OTHER THAN SETTING THE TRIP, YOU HAVE NO WAY OF KNOWING HOW MUCH GAS IS IN THE TANK. WHEN YOU GET TO HALF A TANK OR SO, THE LIGHT WILL COME ON CONSTANTLY AND DING. HAVE TRIED MANY THINGS TO FIX THIS PROB... Read more
Incident date: Feb 29, 2012
HAD BEEN NOTICING A GAS SMELL FOR AWHILE BUT DIDN'T THINK MUCH OF IT UNTIL I WAS FAILED FOR INSPECTION THE OTHER DAY FOR A FUEL LEAK. THE DEALERSHIP WANTED 100 DOLLARS TO FIX IT AND ANYWHERE FROM 200 TO 1000 TO FIX IT THEY SAID SO I HAD MY MECHANIC FRIEND HELP ME DROP THE GAS TANK WHEN WE DISCOVERED GAS ON THE FUEL TANK TO FIND THAT ITS LEAKING FROM THE FUEL PUMP ON TOP OF THE GAS TANK. AFTER SOME... Read more
Incident date: Aug 1, 2009
WHEN FUELING THE CAR AT THE GAS PUMP, IT OVERFLOWS. SHUT OFF MECHANISM IS NOT WORKING PROPERLY. JEEP DEALER SAID THAT IT NEEDS TO REPLACE THE GAS TANK. THIS IS A PROBLEM WITH MANY JEEP LIBERTY'S. *TR
Incident date: Feb 3, 2012
RECENTLY PURCHASED THE WRANGLER USED. FUEL SPILL EVERY TIME YOU FILL THE GAS TANK. WHEN THE FUEL PUMP CLICKS OFF FUEL SHOOTS OUT THE FILL SPOUT. *TR
Incident date: May 9, 2012
DRIVING ON THE FREEWAY BACK TO THE HOTEL IN LAS VEGAS FROM THE WEST RIM OF THE GRAND CANYON, 100+ DEG OUTSIDE TEMP. SUDDEN FUEL CUT OFF/LOSS POWER FOR ABOUT 1 SEC. TOOK IT THE DEALERSHIP AND THE IN TANK FUEL PUMP/CONTROL MODULE FAILED THUS CUT OFF SENDING FUEL TO THE ENGINE. UPON PICKING MY VEHICLE THE SERVICE ADVISOR COMMENTED THAT SEVERAL CARS FROM CALIFORNIA WITH COOLER TEMPERATURES HAVE HAD ... Read more
Incident date: Jul 29, 2011
I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR SINCE I PURCHASED IT IN 2010 WITH 32,000 MILES ON IT. I PURCHASED IT IN APRIL AND BY THE END OF THE FIRST SUMMER OF DRIVING IT BEGAN TO LOSE ALL POWER WHEN DRIVING SLOWLY I WOULD NOT BE ABLE TURN THE WHEEL OR ANYTHING. LUCKILY ALL TIMES IT HAPPENED I WAS IN A PARKING LOT OR AT A STOP SIGN. FORD SAID IT NEEDED A COMPUTER UPDATE WHICH WAS NOT COVERED UND... Read more
Incident date: May 13, 2012
WE WERE BACKING OUT OF A PARKING SPACE & THE CAR ACCELERATED AS THOUGH I HAD PRESSED THE GAS PEDAL. THIS IS THE THIRD TIME THIS HAS HAPPENED, BUT THE FIRST TIME GOING IN REVERSE. BOTH OTHER TIMES THE CAR WAS IN DRIVE. THE FIRST TIME I WAS ON THE FREEWAY AND I ASSUMED MY FOOT HAD ACCIDENTALLY PUSHED THE GAS, SO I IGNORED IT. THE SECOND TIME I WAS ON A COUNTY ROAD, AND AGAIN I ASSUMED IT WAS MY FAUL... Read more
Incident date: Mar 1, 2012
I JUST PURCHASED THIS CAR ON FEB.19,2012. WHEN MY DAD AND I WERE DRIVING IT THAT FIRST WEEK, WE OFTEN SMELLED GAS, ESPECIALLY WHEN IT STARTED AND AFTER WE GOT HOME AND TURNED IT OFF. I WAS SO EXCITED TO HAVE MY 1ST NEW (USED) CAR, I FORGOT TO LOOK INTO IT. MY FRIENDS KEPT MENTIONING THAT GAS SMELL ,ESPECIALLY WHEN THEY SAT IN THE BACK SEAT. SO MY FATHER LAID UNDERNEATH, PUT HIS HAND UNDER THE GAS ... Read more
LAND ROVER
FREELANDER
(2003) — FUEL/PROPULSION SYSTEM
May 12, 2012
Incident date: Nov 10, 2003
1.COOLANT SYSTEM:STRONG ANTIFREEZE ODOR IN VEHICLE CABIN - REPLACED COOLANT RESERVOIR;REPLACED COOLANT RESERVOIR CAP; THERMOSTAT HOUSING FAILURE; REPLACED ALL COOLANT LINES AND HOSES AS PREVENTATIVE MEASURE; HEATER CORE FAILURE - LEAKED ANTI FREEZE INTO HEATER CHAMBER 2.TRANSMISSION SYSTEM (1 OF 3): CODE F4 APPEARED ON ODOMETER; HILL DECENT FAULT LIGHT ILLUMINATED; TRACTION CONTROL LIGHT ILLUMINA... Read more
MERCEDES BENZ
C CLASS
(1997) — FUEL/PROPULSION SYSTEM
May 12, 2012
Incident date: May 4, 2012
WAS DRIVING VEHICLE DOWN THE HIGHWAY TRAVELING AT NORMAL SPEEDS. ALL OF A SUDDEN CAR BEGAN BACKFIRING AND SPEED DROPPED FROM 65 MPH TO 30 MPH. THE CAR WOULD NOT ACCELERATE AND BEGAN TO BACKFIRE MORE. TEMP WENT UP AND CAR STARTED SMOKING. PULLED OVER TO CHECK ON CAR AND IT NEVER RESTARTED AGAIN. CONTACTED MB ASSIST AND WAS TOLD I WOULD NEED A JUMP WITH THICK GAUGE CABLES AND THEY COULD SEND A TECH ... Read more
Fire
Incident date: May 1, 2010
VEHICLE STALLS AFTER RIDING IN TEMPS ABOVE 95 DEGREES AND WITH TANK LESS THAN HALF FULL. VERY DANGEROUS!!!! NEW FUEL PUMP INSTALLED ON 5/10/2012. WILL ADVISE IF PROBLEM CONTINUES. *TR
VOLKSWAGEN
JETTA
(2009) — FUEL/PROPULSION SYSTEM
May 12, 2012
Incident date: May 8, 2012
I WAS DRIVING OUR 2009 VW JETTA TDI AT APPROXIMATELY 60MPH AND THE DISPLAY FLASHED ENGINE MALFUNCTION AND DISPLAYED A SYMBOL INDICATING GLOW PLUG PROBLEM. THE ENGINE FELT SLUGGISH SO I PULLED OVER TO THE SIDE OF THE ROAD. I CONTACTED THE LOCAL VW DEALER AND ASKED IF I COULD STILL DRIVE IT AND HE TOLD ME YES AND TO BRING THE CAR TO THE DEALER THE FOLLOWING MORNING. I PULLED BACK ONTO THE HIGHWAY... Read more
Incident date: Sep 1, 2011
LAST YEAR I STARTED NOTICING A GAS SMELL WHEN FILLING. BEGINNING OF THIS YEAR I NOTICED GAS LEAK ON GROUND WHEN FILLING. I AM NOW IN THE PROCESS OF REPLACING THE GAS FILL PIPE, IT HAS DETERIORATED TO AN UNUSABLE CONDITION. WHETHER THIS IS BECAUSE OF THE GASOHAUL USED IN MN. OR POOR QUALITY IN THE MANUFACTURING I COULDN'T TELL YOU,BUT WHEN I ORDERED THE PART THEY TOLD ME THE SAME THING HAPPENED TO ... Read more
Incident date: May 11, 2012
I WAS AT A STOP SIGN WENT TO PRESS GAS PEDAL TO TURN ONTO ROAD AND THE CAR JUST SHUT OFF NO WARNING LIGHTS CAME ON NOR DID IT SHOW ANY CODES. GOT OUT OF CAR POPPED TRUNK PULLED RELAY FUSE OUT PUT IT BACK IN AND IT CRANKED UP,THEN ON MY WAY HOME FROM WORK,GOING ABOUT 25 MPH AND IT JUST SHUT DOWN AGAIN,I REPEATED PULLING OUT RELAY FUSE AND PUT IT BACK IN THEN WAITED A MINUTE THEN IT CRANKED AND I DR... Read more
MERCEDES BENZ
E CLASS
(2006) — FUEL/PROPULSION SYSTEM
May 12, 2012
Incident date: May 12, 2012
FUEL SMELL WHEN VEHICLE IS FILLED UP ...FUEL LEAKING AT TOP OF FUEL TANK ...THIS IS A KNOW PROBLEM WITH THE W211 E CLASS CARS FROM 2003 TO 2009 DEALER WANTS 2000.00 TO REPAIR THIS FLAW IN THE FUEL SYSTEM MERCEDES WILL NOT HELP AT ALL WITH THIS KNOWN PROBLEM. *TR
CHEVROLET
TRAILBLAZER
(2005) — FUEL/PROPULSION SYSTEM
May 12, 2012
Incident date: Mar 2, 2012
BOTH THE SPEEDOMETER AND GAS GAUGE QUIT WORKING. IN DOING RESEARCH, THIS APPEARS TO BE A PROBLEM WITH ALOT OF OTHER OWNERS OF THIS VEHICLE; THIS SHOULD BE A RECALL. THIS COULD BE A VERY DANGEROUS COMBINATION WITH THE SPEEDOMETER NOT WORKING AND IF FUEL RUNS OUT ON A BUSY HIGHWAY FOR EXAMPLE. I WAS JUST QUOTED OVER $880 TO FIX AND DECLINED DUE TO THE COST. *TR
Incident date: May 5, 2012
I AM HAVING A FUEL SENDING UNIT PROBLEM. SAME PROBLEM NISSAN IS HAVING WITH OTHER NISSAN TRUCKS AND THEY HAVE RECALLED THE NEWER MODELS FOR REPLACE AT NO COST TO THE CUSTOMER. ON MY 2005 THEY OFFER NO HELP AT ALL. THEY KNOW SENDING UNIT IS DEFECTIVE. THIS PROBLEM OF MAYBE RUNNING OUT OF GAS AND BEING REAR ENDED I THINK IS A SAFETY CONCERN. NISSAN SHOULD REPAIR ALL TRUCKS THAT THEY HAVE DEFECTIVE P... Read more
Incident date: Apr 24, 2012
THIS CAR HAS BEEN GREAT TO ME. ASIDE FROM A FUEL PUMP GOING, JUST RECENTLY I WAS DRIVING ON THE FREEWAY AND THE CAR DIED. THE EPC LIGHT ON THE DASH POPPED UP AND LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I ATTEMPTED TO START THE CAR SEVERAL TIMES BEFORE CALLING AAA (15-20 MIN) WHILE ON THE PHONE WITH AAA I ATTEMPTED TO START THE CAR AGAIN AND IT FIRED RIGHT UP. THINKING IT WAS JUST A... Read more
MERCEDES-BENZ
AMG E55
(2005) — FUEL/PROPULSION SYSTEM
May 11, 2012
Incident date: May 7, 2012
AFTER FILLING UP THE GAS TANK IN MY 2005 MERCEDES BENZ E55 UP WITH GASOLINE, THERE ARE OVERWHELMING GASOLINE FUMES THAT ENGULF THE INTERIOR AND IS ALSO PREVALENT FROM THE OUTSIDE OF THE CAR. WHEN ENTERING MY CLOSED GARAGE AFTER A GAS FILL UP, THE ENTIRE GARAGE IS ENGULFED BY THE VERY STRONG AND DISTINCT ODOR OF GASOLINE. TO FURTHER THE DESCRIPTION, PLEASE REFER TO THE CURRENT INVESTIGATION WITH TH... Read more
Incident date: May 4, 2012
TL* THE CONTACT OWNS A 2007 FORD RANGER. WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS AN EXTREMELY STRONG ODOR OF FUEL FROM INSIDE OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND NOTICED A SIGNIFICANT AMOUNT OF FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FUEL LINE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE CON... Read more
Incident date: May 10, 2012
AFTER REFUELING THE VEHICLE, I NOTICED THAT THE FUEL GAUGE WAS STILL INDICATING THAT IT HAD ONLY 1/4 TANK OF FUEL. I DROVE ABOUT 2 MILES AND THE "SERVICE ENGINE SOON" LIGHT CAME ON. AFTER ARRIVING AT HOME I SHUT OFF THE VEHICLE, CHECKED THE FUEL CAP FOR TIGHTNESS, AND RESTARTED. THE FUEL GAUGE DROPPED TO EMPTY, THE LOW FUEL LIGHT CAME ON, AND THE SES LIGHT REMAINED ON. LATER THAT DAY I DROVE ABOUT... Read more
Incident date: Apr 16, 2012
CHECK ENGINE LIGHT IS LIT. A FEW WEEKS LATER VSC LIGHT STARTED BLINKING. *TR
Incident date: Mar 10, 2012
FUEL GAUGE OFF - DID NOT WANT TO START - DEALER FIXED UNDER WARRANTY , CHANGED FUEL PUMP 20 DAYS LATER TOOK BACK AGAIN , STILL HAD TROUBLE START , BAD FUEL READING - CHANGED PUMP AGAIN, TOOK BACK 45 DAYS LATER , FUEL GAUGE NOT WORKING - 3 DAYS LATER , FOUND BAD FUEL SENDER CARD [BOARD] ORDERING NEW BOARD AS I WRITE THIS. COMMON PROBLEM WITH THESE EXPLORER GAUGES SODIUM BUILDUP ON UNI... Read more
Incident date: May 4, 2012
I NOTICED MY CAR HAD A HARD TIME STARTING ON THURSDAY, MAY 3, 2012. THEN ON FRIDAY, MAY 4, 2012, I BEGAN TO SMELL GAS HEAVILY IN MY CAR. BY SATURDAY, MY CAR HAD A HARD TIME STARTING. AFTER I TURNED ON THE CAR, I RECEIVED AGAIN A HEAVY ODOR OF GAS INSIDE MY CAR. I DID NOT DRIVE MY CAR THE ENTIRE WEEK OF MAY 7 - 11, 2012. I HAVE A MECHANIC CHECK MY CAR AND FOUND GAS LEAKING ONTO MY GAS TANK. I... Read more
Incident date: May 1, 2012
FUEL PUMP NOISY AND NOT WORKING. CANT BEAR THE NOISE AS ITS TOO LOUD INSIDE AND OUTSIDE. REPLACED FUEL FILTER STILL NOT USE. BROWSED THROUGH INTERNET AND SAW ITS HAPPENING TO ALL 2004 A4 MODELS AND NO RECALLS FROM THE MANUFACTURER AS ITS COMMON IN ALL A4 2004 MODELS. REQUEST TO FILE AN COMPLAINT ON THIS ISSUE AND REQUEST MANUFACTURER TO RECALL FUEL PUMP IN ALL A4 2004 MODELS. *TR