Consumer Safety Complaints

Incident date: May 6, 2010

WHEN TAKING OFF FROM A STOP IT FEELS LIKE I AM BEING BUMPED FROM BEHIND, OR LIKE THE ENGINE JUST DROPPED OUT OF THE VEHICLE. VERY HARD SHIFTING BETWEEN 1ST, 2ND AND 3RD WHEN VEHICLE HAS BEEN DRIVEN ABOUT 50 MILES CONSECUTIVE. CHECK ENGINE LIGHT IS ON BUT WILL GO OFF INTERMITTENTLY. *TR

Incident date: May 7, 2012

TL* THE CONTACT OWNS A 1998 FORD F150. THE CONTACT STATED THAT SMOKE WAS SEEN COMING FROM UNDER THE HOOD AREA. THE VEHICLE CAUGHT ON FIRE AND THE CONTACT EXTINGUISHED THE FIRE BY THROWING WATER ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 147,000.

Incident date: Sep 9, 2011

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE STALLED. THE CHECK ENGINE AND POWER DOWN WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO BOTH A PRIVATE MECHANIC AND THE DEALER. THE DEALER STATED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 57... Read more

Incident date: Jan 20, 2012

TL* THE CONTACT OWNS A 2009 SMART FORTWO PASSION. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED AN OIL LEAK UNDER THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 19,000. UPDATED 6/4/12 *CN THE CONSUMER STATED THE DEALER REFUSED TO ASSIST IN REPAIR COST. THE OIL PAN WAS LEAKING. UPDATED 06/07/12 *JS

Incident date: Jan 5, 2012

STARTED CAR AFTER PROLONGED PERIOD OF COLD SOAK (PARKED FOR ONE WEEK OUTSIDE IN TEMPERATURES AROUND THE FREEZING MARK). ENGINE EXHIBITED A LOUD KNOCK/RATTLE AND HAD A DELAYED THROTTLE RESPONSE AS I WAS PULLING OUT ONTO THE STREET. HAD TO SHUT ENGINE DOWN (WITH VEHICLE LOCATED IN STREET, SAFETY CONCERN) TO STOP LOUD KNOCK AND RE-START ENGINE. RATTLE/KNOCK HAD DISAPPEARED. TOYOTA DEALERSHIP WHEN... Read more

Incident date: Apr 17, 2012

I WAS WONDERING HOW COME THERE HASN'T BEEN A RECALL FOR THE CHEVY TRAILBLAZER EXT FOR THE THROTTLE BODY. I SEE THAT THEY HAVE RECALLS ON OTHER CHEVY CARS WITH THE SAME ISSUE. THIS IS A VERY DANGEROUS ISSUE AS WHEN THIS GOES YOU HAVE A REDUCE ENGINE LIGHT THAT COMES ON. WHICH I DIDN'T KNOW WHAT THAT MEANT UNTIL MY CAR WASN'T GOING ANY MORE THAN 20 MPH. THIS IS VERY DANGEROUS TO BE ON THE ROAD LIKE ... Read more

Incident date: Apr 19, 2012

CAR IS A 2011 VW JETTA TDI. I WAS TOLD BY THE VW DEALER THAT THE HIGH PRESSURE FUEL PUMP HAD FALLEN APART CAUSING METAL TO GO THROUGH THE FUEL SYSTEM.I BOUGHT THE CAR NEW IN JULY OF 2011.VOLKWAGEN IS REPLACING THE ENTIRE FUEL SYSTEM BUT I AM CONCERNED THAT DAMAGE MAY HAVE ALREADY BEEN DONE TO THE ENGINE. *JS

Incident date: May 21, 2008

THE VEHICLE HAS ONLY 11,000 MILES AND HAS BEEN TO DEALERSHIP ON FOUR PRIOR OCCASIONS FOR THE SAME PROBLEM. THE CHECK ENGINE LIGHT IS ILLUMINATING ,VEHICLE HAS HAD PROBLEM WITH THIS SINCE IT WAS NEW. VEHICLE HAS BEEN TO FORD DEALERSHIP ON ALL 4 OCCASIONS. *JS

Incident date: Apr 18, 2012

DRIVING ON INTERSTATE AT 70MPH. ENGINE GLOWPLUG LIGHT AND MAIN FAILURE LIGHT CAME ON AND ENGINE QUIT. DEALER ADVISED FAILURE WAS DUE TO HIGH PRESSURE FUEL PUMP FAILURE. *JS

Incident date: Apr 11, 2012

VEHICLE FUEL GAUGE IS REPORTING WRONG INFORMATION, SHOWS EMPTY WHEN FULL AND A HALF TANK WHEN EMPTY. SERVICE ENGINE SOON LIGHT STAYS ON. VERY DANGEROUS BARELY MADE IT TO GAS STATION. *JS

Incident date: Apr 28, 2012

I WAS DRIVING UP A HILL IN A NEIGHBORING TOWN AND MY CAR LOST ALL POWER ALMOST INSTANTLY. MY ""MDF" READ "ENGINE FAULT WORKSHOP" AND MY GLOW PLUG LIGHT (SINCE THIS IS A DIESEL POWERED VEHICLE) STARTED RAPIDLY FLASHING. I WAS ABLE TO SHIFT THE CAR TO NEUTRAL AND COAST TO THE TOP OF THE HILL, THEN ONCE REACHING THE APEX OF THE HILL, COAST INTO A GROCERY STORE PARKING LOT. MY CAR WAS COMPLETELY DE... Read more

Incident date: Apr 23, 2012

TL* THE CONTACT OWNS A 2001 TOYOTA RAV4. THE CONTACT STATED THAT HE HEARD NOISES COMING FROM THE TIRES WHEN DRIVING THROUGH CURVES. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT END OF THE VEHICLE, NEAR THE ENGINE AND WHEELS, STARTED TO RUST. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 150,000. UPDATED 6/4/12 *CN THE CONSUMER STATED THE E... Read more

Incident date: Apr 15, 2012

ENGINE STALLED WHILE DRIVING AT LOW SPEED APPROACHING A STOP LIGHT AND COULD NOT RESTART THE ENGINE. THE ENGINE CRANKED BUT WOULD NOT START. THIS HAS HAPPENED SEVERAL TIMES AND RE-OCCURRED EVEN AFTER THE DEALER REPLACED THE FUEL PUMP AND FILTER. AFTER ONLY 40 MILES AND ONE DAY OF DRIVING IT IS AT THE DEALER FOR REPAIR. *JS

Incident date: Apr 30, 2012

WHILE DRIVING ON LOCAL ROADS, ENGINE LOST POWER AND STOPPED RUNNING SUDDENLY. I WAS ABLE TO RESTART THE CAR AFTER A MINUTE OR SO AND CONTINUED MY TRIP TO WORK. CAR IS AN AUTOMATIC AND THE ENGINE JUST QUIT LIKE A MANUAL LEFT IN GEAR AT A STOP SIGN...A SHUDDER THEN NOTHING. NOT SURE IF RELEVANT, BUT I COULD ONLY RESTART THE CAR AFTER COMPLETELY TURNING IT OFF AND REMOVING THE KEY. *JS

Incident date: Apr 13, 2012

TL* THE CONTACT OWNS A 2010 HARLEY DAVIDSON FLHX. THE CONTACT STATED THAT THE MOTORCYCLE STALLED WHILE DRIVING 55 MPH. THE CONTACT WAS ABLE TO RESTART THE VEHICLE SEVERAL TIMES, BUT THE FAILURE CONTINUED. THE DEALER LOCATED THE FAILURE AT THE THROTTLE WIRE SENSOR, WHICH RESULTED IN A LOSS OF FUEL CIRCULATION. THE VEHICLE WAS REPAIRED. THE THROTTLE BODY ASSEMBLY WAS REPLACED. THE MANUFACTURER TOOK ... Read more

Incident date: Dec 2, 2011

AN ENGINE AIR FILTER HOUSING TO MASS AIR FLOW SENSOR SEAL TEAR CAUSED THE ENGINE TO SURGE AND THE CAR TO BUCK FORWARD INSTEAD OF BRAKING WHEN THE BRAKES WERE APPLIED. FAILURE TO BREAK RESULTED IN THIS VEHICLE REAR ENDING ANOTHER VEHICLE. LUCKILY THE VEHICLE SPEED WAS LOW SO NO ONE WAS INJURED OR KILLED. THE SENSORY SYSTEM FAILED TO DETECT THIS ISSUE UNTIL THE TEAR WORSENED AND THE PROBLEMS IT C... Read more

Crash

Incident date: Mar 20, 2012

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A RUMBLING NOISE AND A SPEED WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT A PIECE OF METAL UNDER THE HOOD BECAME LOOSE AND WAS CAUSING THE NOISE. THE FAILURE CONTINUED AFTER THE REMOVAL OF THE METAL. THE V... Read more

Incident date: Apr 17, 2012

I PARKED THE CAR AND WENT INTO THE POST OFFICE. I HEARD PEOPLE STATING THE FIRE DEPARTMENT WAS NEEDED FOR A CAR ON FIRE. I LOOKED OUT THE WINDOW AND SAW THE BREEZE WITH SUBSTANTIAL SMOKE COMING FROM UNDER THE HOOD. I WALKED OUTSIDE AS THE POST OFFICE CALLED 911. HAVING A CLEAR VIEW OF THE CAR, THERE WERE BITS OF MATERIAL WITH FLAMES DROPPING FROM UNDER THE CAR. THE POLICE AND FIRE DEPARTMENT ... Read more

Fire

Incident date: Apr 13, 2012

MY 2007 MAZDA CX-7 STARTING MAKING A POPPING NOISE AND BEGAN LOSING POWER ON APRIL 13, 2012. I DROVE MY CAR TO THE DEALERSHIP AND WAS TOLD THAT THE TIMING CHAIN AND TURBO CHARGER ARE BAD AND NEED TO BE REPLACED. MY CAR HAS 80,477 MILES ON IT AND THEREFORE, NOTHING IS COVERED UNDER WARRANTY AND I CANNOT PRODUCE ALL OIL CHANGE RECEIPTS. THUS, IT IS GOING TO COSTS ME $3,000 TO GET FIXED. I AM VER... Read more

Incident date: Apr 13, 2011

TL* THE CONTACT OWNS A 2003 HARLEY DAVIDSON SOFT TALE DEUCE MOTORCYCLE. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL LINE WAS CAUSING FRICTION TO THE INNER FUEL TANK AND BORE SEVERAL HOLES IN THE FUEL LINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL LINES WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 30,000. UPDATED 06/05/12 *BF THE CAM TENSIONER WEAR BLOCK FAI... Read more

Incident date: Apr 12, 2012

THE ENGINE WOULD NOT SHUT OFF WE HAD TO DISCONNECT THE BATTERY TO SHUT THE ENGINE OFF THEN THE KEY WOULD NOT COME OUT OF THE IGNITION WE HAVE ANOTHER CAR THE SAME MODEL AND YEAR AND IT DID THE SAME THING TWO MONTHS AGO AND IT WAS COVERED UNDER A RECALL THEY CLAIM THIS ONE IS NOT. *JS

Incident date: Feb 24, 2012

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THE VEHICLE ABNORMALLY ACCELERATE AS SHE HAD JUST TAKEN THE GEAR SHIFT OUT OF PARK.. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS... Read more

Crash

Incident date: Jan 31, 2012

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT STATED AFTER REFUELING, A STRONG ODOR OF WOULD EMIT OUTSIDE OF THE VEHICLE WITHOUT ANY SIGN OF FUEL LEAKAGE ON THE GROUND. ON A SEPARATE OCCASION WHEN DRIVING THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FUEL TANK AND FUEL PUMP WOULD NEED TO ... Read more

Incident date: Feb 9, 2012

TL* THE CONTACT OWNS A 2008 FORD E-150 VAN. THE CONTACT WAS DRIVING 45 MPH WHEN THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE PROCEEDED TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES REGARDING THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,452 AND THE CURRENT MILEAGE 101,600. UPDATED 04/25/12 *BF UPDAT... Read more

Incident date: Nov 25, 2011

ENGINE MAKES A KNOCKING NOISE WHILE ACCELERATING. I DROVE ANOTHER ONE AND THE NOISE WAS EVEN WORSE, THAT ONE HAD 15000 MILES ON IT. THIS SEEMS TO BE A COMMON PROBLEM WITH THEM ALL. I AM VERY UNHAPPY WITH THIS CAR. I DON'T ENJOY HEARING ALL THIS NOISE FROM A NEW CAR. (NOW HAS 6000 MILES ON IT) IF I CAN'T RESOLVE THIS PROBLEM IT WILL BE THE LAST GM CAR I EVER BUY. THE DEALER HAD ME DRIVE ANOTHER NEW... Read more

Incident date: Sep 1, 2011

AT AROUND 50K MILES, VEHICLE STARTED SHIFTING HARD, NOT SHIFTING INTO DRIVE, THEN ACTUALLY SHIFTED INTO NEUTRAL WHILE DRIVING @ ABOUT 20-25 MPH, WITH VEHICLES BEHIND ME. CHECK ENGINE LIGHT HAS RECENTLY APPEARED AND PRODUCED CODES 700 AND 705 FOR RANGE SENSOR. HAVE RESEARCHED AND FOUND THE ISSUE IS WELL KNOWN AND DOCUMENTED FOR THIS MAKE AND MODEL, BUT RECALL HAS NOT BEEN ISSUED. *JS

Incident date: Apr 6, 2011

WHILE DRIVING OUR 2007 SUBARU OUTBACK SW ON A 6 LANE DIVIDED HIGHWAY AT 65 MPH, THE CAR SUDDENLY DECELERATED AND LOST ALL GAS PEDAL RESPONSE. MY WIFE WAS ABLE TO MOVE THE CAR TO THE SIDE OF THE ROAD ALTHOUGH SHE ALMOST CAUSED AN ACCIDENT DUE TO SURROUNDING TRAFFIC. THE CAR STARTED FLASHING THE CRUISE CONTROL, TRACTION CONTROL, AND CHECK ENGINE DASH LIGHTS. AFTER ALLOWING THE CAR TO SIT FOR A FEW M... Read more

Incident date: Mar 10, 2012

VEHICLE WAS TRAVELING AT FREEWAY SPEED WHEN ENGINE SPUTTERED, ALL WARNING LIGHTS LIT UP ON THE DASH AND THE VEHICLE IMMEDIATELY LOST ALL POWER/FUNCTION. *TR *JS

Incident date: Jan 28, 2012

I STARTED THE JEEP AND TRAVELED NORMALLY FOR ABOUT A THIRD OF A MILE ON LOCAL STREETS. THE PROBLEM STARTED WHEN I TURNED ONTO A COLLECTOR STREET FROM A LOCAL STREET APPLYING FULL THROTTLE. WHEN I LIFTED MY FOOT OFF THE THROTTLE PEDAL THE JEEP KEPT ACCELERATING. THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT WENT ON. I STOPPED THE CAR BY APPLYING THE BRAKE AND PUTTING THE TRANSMISSION IN NEUTRAL. T... Read more

Incident date: Jun 29, 2011

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNAVAILABLE.

Incident date: Jan 30, 2012

DURING A ROUTINE OIL CHANGE YESTERDAY, MY WIFE WAS INFORMED THAT THE FRONT AND SIDE MOTOR MOUNTS WERE BROKEN AND NEEDED REPLACED. THIS SEEMED ODD SINCE IT HAD NOT BEEN OBSERVED DURING PREVIOUS VISITS AND FOR THE MILES ON THE VEHICLE. AFTER GOING ON LINE, IT APPEARS THERE ARE MANY OTHERS HAVING THE EXACT SAME ISSUE AND THAT THIS IS A QUALITY ISSUE WITH HONDA. I ONLY HOPE THAT NOTHING SERIOUS H... Read more

Incident date: Jul 1, 2011

TL* THE CONTACT OWNS A 2010 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING ANY SPEED, ROCKS WOULD ENTER THE GRILL AND DAMAGE VARIOUS COMPONENTS OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE CONDENSER FOR THE AIR CONDITIONER WAS FRACTURED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FRO... Read more

Incident date: Feb 1, 2011

TL* THE CONTACT OWNS A 1999 INFINITI QX4. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE STEERING CAUSING HIM TO CRASH INTO A POLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT DRIVER SIDE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE THE MECHANIC ADVISED THAT THE STEERING SHAFT HAD FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICL... Read more

Crash

Incident date: Apr 15, 2010

2007 TOYOTA CAMRY. CONSUMER STATES HE HAS ISSUES WITH THE BRAKES. *TGW THE CONSUMER STATED THE STEERING WHEEL VIBRATED WHEN THE BRAKES WERE APPLIED. *JB UPDATED 04/23/10.*JB THE CONSUMER STATED THE VEHICLE HAD ISSUES WITH EXCESSIVE ENGINE OIL CONSUMPTION. THE VEHICLE WAS REPAIRED. THE CONSUMER BELIEVED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR COSTS. UPDATED 8/1/2017*JS

Incident date: Dec 19, 2008

WE HAVE A 2007 TOYOTA COROLLA CE WHOSE BRAKES WORE DOWN TOO FAST. WE PURCHASED BRAND NEW IN 2007 WITH 58 MILES ON THE CAR. AT AROUND 20,000 MILES, WHEN WE PRESSED THE BRAKES, THERE WAS PLAY IN THE PEDAL AND THERE WAS A PULL TO THE RIGHT SLIGHTLY. TOYOTA, REPAIRED THE BRAKES SINCE OUR CAR WAS UNDER WARRANTY. NOW OUR BRAKES ARE WEARING DOWN AGAIN AND PULLING TO THE SIDE AGAIN. *TR THE CONSUMER ... Read more

Incident date: Nov 1, 2004

NONE - JUST DRIVING AND ENGINE STOPS WITHOUT A SPUTTER ON HIGHWAY AT 55-65 MPH OR JUST IDLING, 2/3 DEALER DETERMINES IDLE AIR BYPASS DEFECTIVE, 2/3 - DRIVING HOME FROM DEALER IT DOES THE SAME THING, 2/8 - DEALER GETS VEHICLE BACK AND REPROGRAMS POWER CONTROL MODULE, NOW IT RUNS ROUGHER THAN BEFORE AND DIES OUT MORE FREQUENTLY. 2002 FORD EXPLORER 49K MILES [XXX]. INFORMATION REDACTED PURSUANT T... Read more

Incident date: Feb 3, 2003

PROBLEMS WITH HEAD GASKET. PLEASE PROVIDE FURTHER INFORMATION. PH *TR