2008 HYUNDAI VERACRUZ Recalls, Complaints & Safety

The contact's mother owns a 2008 Hyundai Veracruz. The contact stated that the vehicle stalled while at a stoplight. There were no warning lights illuminated. The vehicle was towed to an independent mechanic. The vehicle was previously taken to the local dealer to be repaired under NHTSA Campaign Numbers: 14V415000 (Engine and Engine Cooling) and 20V705000 (Engine and Engine Cooling). The vehicle was repaired, but the failure recurred. The manufacturer was contacted online and declined to assist with reimbursement. The failure mileage was approximately 175,044.

Radiator needs fluid and the liquid would go to the engine. The head gasket is blown. Repaired multiple times still giving the same issue. Oil is leaking.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who discovered there was oil leaking from the valve cover gasket. The mechanic performed an unknown repair, but the failure persisted. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling); associated with the VIN after the vehicle failed the State Inspection due to the unrepaired recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

This is referring to NHTSA recall 20V705000 a/k/a Hyundai TSB: 21-01047H-2 whereas my 2008 Hyundai Veracruz was brought into a Hyundai dealership regarding the above mentioned safety recall. Dealer refused to remedy the recall without first purchasing an otherwise irrelevant part to the remedy. The TSB clearly states all parts and labor necessary to honoring the safety recall would be granted to the consumer. This refusal to honor a recall poses a safety hazard as this vehicle is my sole form of transportation.

Bought my Veracruz in 2018. After not even a year I started experiencing problems with the charging system. Car would die overnight. Replaced a battery with the new one 3 weeks later same thing happened. Changed many sensors checked the fuses looked for parasitic draw... battery cables. Removed the alternator had it checked at advance auto it was surprisingly good. It was covered with oil leaking out of valve cover.. replaced the valve cover seal but the problem still remains. That leakage messed up my charging system. I cannot even drive the car safely anymore because the voltage keeps dropping rapidly. Even tho alternator is good it's not charging the battery while car is running. P0346 is the code I'm getting when I scan the vehicle. Check engine and TPMS are on. I won't even be able to pass emissions test next month due to this mess.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while his wife was driving at an undisclosed speed, the brakes seized in the middle of the highway. The contact stated that several unknown warning lights were illuminated. The contact's wife and a nearby driver were able to guide the vehicle to the shoulder of the roadway. The contact's wife raised the hood, and the contact became aware that smoke was coming from the ABS module accompanied by electrical sparks. The contact’s wife turned the vehicle off. The contact noticed that the aluminum ABS module casing was burned. The contact disconnected the battery and the ABS fuse, which stopped the smoke and the electrical sparks. The vehicle was then driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 170,000.

ABS Anti-Lock Brake System Failure (ABS Control Unit) As seen in NHTSA CAMPAIGN [XXX], for newer year models, The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving. This recall should also include 2008-2010 Hyundai Veracruz's as the ABS Module is the same part number and can leak brake fluid. This can lead to serious injury or death as the car may not function as intended or catch on fire. I noticed a strong burning smell similar to burning toast when the car was dropped off at the shop. My Mechanics noticed my ABS Control Unit had liquid coming out of the poorly sealed module, and told me to report this to the NTSHA. The unit had to be replaced for about $3800. The first symptom is the ESC Light flashing while driving. Others include the AWD Light, Brake Light, ABS Light, and, Traction Control Lights. On many forums like the link shown below other people have experienced this issue on the 2008 Hyundai Veracruz as well. This indicate that the recall should be pushed to ALL Veracruz models. Hyundai should be responsible for the safety of all Veracruz owners just not a few. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component or System Failed or Malfunctioned: The ABS harness connecting to the ABS module is the primary culprit. Specifically, the top part of the harness is not adequately sealed, which has led to water ingress and subsequent wire shorting. Availability for Inspection: No, the ABS harness is available for inspection upon request. Safety Risk: The malfunctioning ABS harness poses a significant safety risk. When the ABS system fails, it affects braking performance, stability control, and traction control. This jeopardizes the safety of both the driver and other road users. Confirmation by Service Centers: While the issue was previously identified by the Hyundai Dealer it was attributed to a short in the Tow Hitch Wire. Unfortunately, the problem was not adequately resolved at that time. The recent appearance of the ESC Light, ABS Light, and Traction Control Light confirms that the issue persists. Inspections: The vehicle has not been inspected by the manufacturer, police, or insurance representatives specifically for this issue. However, the symptoms (warning lights) have been observed consistently during driving. Warning Lamps and Symptoms: ESC Light: Periodic flashing and occasional getting stuck. ABS Light and Traction Control Light: Illuminating after driving, especially during turns or rapid acceleration. These symptoms have been present for an extended period. Cause Assessment: The top part of the ABS harnesses not being properly sealed has allowed water ingress, leading to wire shorting.

The contact owns a 2008 Hyundai Veracruz. The contact stated while driving at approximately 45 MPH and slowing to exit a highway while turning to the right on the exit ramp the vehicle stalled. The contact stated that the power steering failed, and extra force was needed to turn the steering wheel. The contact did not notice any warning lights being illuminated. The contact stopped and turned off and restarted the vehicle and the steering regained normal functionality. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic determined that the alternator and battery needed to be replaced. The vehicle was repaired. The contact stated that the failure returned and additionally, the vehicle was leaking engine oil. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that the alternator needed to be replaced and that the seal on the oil drain plug was replaced. The vehicle was repaired but was still leaking oil and experiencing intermittent engine stalls. The manufacturer was not informed of the failure. The failure mileage was approximately 82,000.

The contact owns a 2008 Hyundai Veracruz. The contact stated that the valve cover gasket was leaking and had been replaced several times, in addition to the manifold; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where he was informed that the valve cover gasket was leaking. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 75,000. Parts distribution disconnect.

We received a recall notice during the pandemic for an issue that previously was a recall. It was repaired but was not a permanent fix. There was oil leaking on the alternator but we were told that they couldn't make the repair for three months due to being so backed up. We understood and put off the repair until they were more caught up. We took our Veracruz in for the repair, which was supposed to be at no cost to us, only to have the dealership want over $2000 to repair it or they said they couldn't guarantee that oil wouldn't continue to drip onto the alternator. We declined the extra cost because the recall was to replace the alternator and install an oil protector. They told us that our vehicle would be ready at a certain time and it wasn't. When we finally got it back they left out parts and didn't let us know they had them but easily located them when we went back to get them. The next morning after we picked up our vehicle it was dead and there was oil all over the inside under the hood. We are not sure that the alternator was changed and no oil protector was installed. We tried contacting Hyundai Customer Care but after a week of phone tag they told us we would need to contact the dealership that we originally went to and so far they have not responded. At this point we are just frustrated and are ready to get rid of the vehicle because even when we were able to get it to drive it kept shutting off while going down the road making it very unsafe. We are contacting you because we don't know what else to do and if we do find someone to take it, we don't want to put someone else in a dangerous position thinking it is fixed when it is not.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving approximately 35 MPH, the vehicle started shaking violently and lost motive power and stalled. The contact was able to restart the vehicle and drive to his residence. The contact became aware that the alternator had shattered and was filled with oil. The contact called and notified the local dealer about the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

The contact owns a 2008 Hyundai Veracruz. The contact stated while driving approximately 30 MPH, the vehicle lost motive power and stalled. The contact stated that the battery warning light was illuminated. The contact stated that the vehicle was jumpstarted, and she was able to drive to her residence. The contact stated that the failure recurred later that day and the vehicle was towed to her residence. The vehicle was pushed to an independent mechanic who diagnosed the vehicle and determined that there was engine oil on the alternator. The contact stated that in November of 2022, the vehicle was serviced under NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) at the dealer. The contact related the failure to the recall. The contact stated that the dealer was contacted, and the vehicle was awaiting a diagnostic test and repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.

2008 HYUNDAI. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS PERFORMED THAT WERE RELATED TO NHTSA SAFETY RECALL 14V-415. THE CONSUMER RECEIVED A RESPONSE TO THE REIMBURSEMENT REQUEST STATING, "WE ARE UNABLE TO APPROVE YOUR REIMBURSEMENT REQUEST. THE REPAIRS ARE NOT COVERED OR ASSOCIATED WITH CAMPAIGN 197."

The contact owns a 2008 Hyundai Vera Cruz. The contact stated that oil was leaking onto the alternator causing the vehicle to shut off. The contact was able to restart the vehicle. The check engine and battery warning indicator lights were illuminated. The vehicle was taken to an independent mechanic where the valve cover gasket and alternator were discovered to need replacement. The contact received notification of NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 199,000. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Hunter Hyundai scheduled intake of my car for recall purposes on December 23, 2021. A little over a month later, they returned the car to me saying the alternator was coming from Korea and they did not know when it would arrive. My car cannot be driven and has sat in my driveway all this time. They still don't know when the part should arrive. I feel the dealer has failed to remedy the defect within a reasonable time.

Recall received 9/2021;brought car in for service to Lake Norman Hyundai 9/2021; service department confirmed recall and stated parts needed to be ordered for recall:contacted dealer 12/2021 was informed parts were not due to supply chain and to call back in January 2022. Called early January 2022 part was not in; 1/19/2022 engine light came on and car tugged as I entered my neighborhood: contacted service department to inform engine light was now on; was informed parts were in and to bring car in; brought car in never received call from service; call managing partner Cam Stewart was informed parts were not in for recall and engine failed-was asked if I wanted to trade the car in; replied no I would like the car repaired. Car remained in service who informed the engine failure was not a result of recall. Filed complaint with Hyundai Motor Services, Hyundai Motor Services stood by claim. The recall letter indicates the engine could shut off as a result of recall not being repaired. The time frame of prolonging the repair, in my opinion, is a direct result of car failure. Hyundai has failed and is unwilling to remedy the defect within a reasonable time.

The contact owns a 2008 Hyundai Veracruz. The contact stated that she received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. Upon inspecting the vehicle, the dealer diagnosed that the alternator needed to be replaced. The contact stated that the vehicle remained at the dealer and was repaired 4 months later. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Upon picking up the vehicle, the contact noticed that the dashboard was fractured. The contact stated that there were cracks on the driver's side airbag and on the passenger's side airbag enclosure. The dealer was notified of the failure and informed the contact that they could not assist as the failure was due to the vehicle staying under the sun for 4 months. Additionally, the contact stated that the ABS warning light and the ESC warning light were illuminated. The vehicle was taken back to the dealer who replaced the rear brake sensors. The manufacturer was not notified of the failure. The failure mileage was approximately 110,284.

The contact owns a 2008 Hyundai Veracruz. The contact stated that she received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. The contact stated that the vehicle had not yet been repaired and had remained at the dealer since February 12, 2022. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving at 20 MPH, his vehicle stalled as several unknown warning lights illuminated on the instrument panel. The contact had the vehicle towed to an independent mechanic where they discovered a leak in the valve cover gasket which spilled engine oil on the alternator. The alternator was replaced and it was later discovered that his vehicle was included in NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling). The contact took the vehicle to a dealer where the recall was performed and he was reimbursed for the alternator. Despite the recall repair, the contact stated that the failure occurred an additional four times and numerous repairs were performed on the vehicle without fixing the vehicle. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 170,000.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the Electronic Stability Control (ESC), Anti-Lock Brake System (ABS), and brake warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was hydraulic brake fluid leaking into the ABS control unit. The contact was informed that the ABS control unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 185,000.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Unknown. While driving on the expressway at 75 miles an hour my ESC off light appeared check engine light appeared TPMS light appeared brake light appeared and the speedometer dropped from 75 mile an hour down to zero. Reported the problem on or tried to report the problem on January 2 to Superior Hyundai South Cincinnati received no answer back from service department finally went down three days later was told to leave the car and they would look at it. Ghecked on google about symptoms and noticed there were many complaints about same problem. Repairs anywhere from$2500.00 to the estimate I received for $4700.00was told it was anti lock brake pump system. Feel like there should be a recall with so many complaints about this problem.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part was not available to do the recall repair. The local dealer was contacted and confirmed that the part was not yet available. The contact was concerned that the vehicle would lose motive power while driving due to a previous alternator failure. There was no warning light illuminated. The failure mileage was 260,000. Parts distribution disconnect.

2008 HYUNDAI CRUZ. CONSUMER WRITES IN REGARDS TO LEAKING VALVE COVER GASKETS SAFETY RECALL. THE CONSUMER STATED THE VALVE COVER GASKET WAS REPLACED, DUE TO FAILURE, PRIOR TO THE RECALL. THE ALTERNATOR AND SERPENTINE BELT WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS, BUT WAS DENIED DUE TO THE REPAIR ORDER NOT ASSOCIATING WITH CAMPAIGN 121.

The contact owns a 2008 Hyundai Veracruz. The contact received a notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer and the contact was informed that the part was not yet available. The manufacturer was notified of the issue and provided a case number. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that while driving at 35 MPH, the battery warning light illuminated. The vehicle was taken to the dealer who diagnosed that the alternator had failed due to oil leaking onto the alternator. The contact stated that the dealer replaced the gasket sealant and the alternator as an interim repair for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that the battery was also replaced. The contact received another recall notification advising that the permanent remedy was available however, the dealer advised the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 117,000. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving approximately 45 MPH, the vehicle suddenly stalled. The vehicle was later examined by an independent mechanic who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 175,000.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign numbers: 08E055000 (Trailer Hitches) and 20V705000 (Engine and Engine Cooling) however, the contact had not been able to schedule a recall repair appointment with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle inadvertently began to stall and lost power. The contact stated he shifted the vehicle to neutral and veered to the side of the road where he parked the vehicle. The contact was able to restart the vehicle and he drove to his destination. The check engine warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact also stated he replaced the battery himself three times within a year and the vehicle would start with a delay. The dealer was made aware of the failure and advised the contact they could only complete the recall repair of the vehicle within the next 4 months. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 186,000.

The contact owns a 2008 Hyundai Veracruz. The contact stated that the battery was draining due to the radio not turning off internally. The radio knob was turned off along with the ignition and the key removed however, the battery was still being drained. The contact stated that the door remote failed to lock and unlock the doors. The contact stated that the battery needed to be charged for several hours for the vehicle to operate as needed. The contact stated that when the battery was checked with a hydrometer it showed that the battery cells were dead. The contact stated that the battery was replaced in February. The contact stated that neither the dealer nor the independent mechanic was notified of the failure. The contact also received notification of NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that when he received the recall notice the vehicle was taken to the local dealer and informed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted about the failure but was contacted about the recall. The manufacturer informed the contact that a second notice would be mailed when the remedy was available. The failure mileage was approximately 129,000.

My vehicle has a oil leakage in the LH and RH valve cover gasket that the dealer is stating to replace. Currently there is a recall for the Veracruz: OIL MAY LEAK FROM THE FRONT CYLINDER BANK COVER GASKET, POTENTIALLY DRIPPING ONTO THE ALTERNATOR AND CAUSING THE CHARGING SYSTEM TO BECOME INOPERATIVE. THE REMEDY WILL INCLUDE NEW DEALER INSTRUCTIONS ON PERFORMING THE REPAIR. BASED ON AN INSPECTION, VEHICLES IDENTIFIED WITH NO OIL LEAKAGE SPECIFIED IN THE 'T' JOINT AREA WILL HAVE AN OIL PROTECTOR INSTALLED WITH RTV SEALANT APPLICATION. FOR THOSE VEHICLES IDENTIFIED WITH OIL LEAKAGE, THE VALVE COVER GASKET AND ALTERNATOR WILL ALSO BE REPLACED FOR THOSE VEHICLES IDENTIFIED WITH AN OIL LEAKAGE IN ADDITION TO THE INSTALLATION OF OIL PROTECTOR WITH RTV SEALANT APPLICATION. AN OIL PROTECTOR WILL BE INSTALLED ON ALL. However the dealer is stating that the recall only covers the LH cover gasket. The recall remedy does not state. Therefore the issue is not fully resolved.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that several attempts were needed to start the vehicle. The contact also stated that after coming to a stop the vehicle would inadvertently move forward. The contact stated that on one occasion while starting the vehicle there was an abnormally loud sound coming from the vehicle before the vehicle inadvertently moved forward without driver input. The vehicle was taken several times to an independent mechanic however, no codes appeared on the code reader. The contact stated that the independent mechanic replaced the spark plugs, brakes, rotors, battery, and other unknown parts however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.