2020 HYUNDAI NEXO
4 recalls, 13 complaints - 52 TSBs
24V761000 Oct 11, 2024
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Defect Description
Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phas... Read more
22V258000 Apr 14, 2022
FUEL SYSTEM, OTHER:DELIVERY
Defect Description
Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
Consequence
A hydrogen gas leak can increase the risk of a fire while parked or driving.
Remedy
Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-37... Read more
20V748000 Dec 1, 2020
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Defect Description
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Consequence
Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
20V213000 Apr 9, 2020
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
Consequence
Unintended vehicle movement increases the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.
Complaint Statistics
13 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| UNKNOWN OR OTHER | 2 |
| POWER TRAIN | 2 |
| ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL | 1 |
| SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
| AIR BAGS | 1 |
AIR BAGS
Aug 16, 2025
Incident date: Apr 20, 2025
SRS (Supplemental Inflatable Restraint System) (2) DTC Description B1922 Short in Rear Pretensioner Squib (RH) Circuit (to Ground)
POWER TRAIN
Aug 16, 2025
Incident date: Apr 20, 2025
Torque converter went out, had shudder and high rpm’s needed to take off. Acceleration affected. Replaced by Belvidere IL ford dealer, part inspected by endurance warranty specialist.
ENGINE
Aug 16, 2025
Incident date: Apr 20, 2025
I received a recall on my vehicle February 2024 and still the parts are not available. Now I am having issues with my vehicle making it unsafe for me and my son to get to and from school and work etc. This is my only vehicle I have! I need my car repaired ASAP and I need another vehicle until mine ... Read more
ENGINE
Jun 30, 2025
Incident date: Jun 30, 2025
The contact owns a 2024 Ford F-600SD. The contact stated while driving 65 MPH, the vehicle lost automotive power. The contact shifted into neutral, restarted the vehicle, shifted into drive while looking for a safe place to pull over; however, the failure persisted. The contact stated that after sev... Read more
POWER TRAIN
Jun 30, 2025
Incident date: Jun 30, 2025
The contact owns a 2013 Ford Focus. The contact stated that while attempting to accelerate from a stop, the transmission was slipping, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the trans... Read more
UNKNOWN OR OTHER
Dec 9, 2024
Incident date: Dec 9, 2024
DRIVER SIDE SLIDING DOOR STUCK LOCKED. NOT ABLE TO OPEN THE DOOR. EXTREME SAFETY ISSUE. PASSENGER IS NOT ABLE TO EXIT THE CAR IN EMERGENCY SITUATION
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Dec 9, 2024
Incident date: Dec 9, 2024
The contact owns a 2024 Chevrolet Traverse. The contact stated that after lifting the third-row driver’s side seat from the down position, the head restraint remained in the folded position and could not be adjusted. The cause of the failure was not yet determined. The manufacturer and local deale... Read more
BACK OVER PREVENTION: WARNINGS
Dec 9, 2024
Incident date: Dec 9, 2024
Four warning lights have been on for the past week. Brought it to Honda for diagnosis and repair, and they state that the multi-purpose camera has failed and will need to be replaced at a cost of $1,900. This is seems like a huge safety issue and, after reading several forums, appears to be a glob... Read more
ENGINE
Aug 1, 2022
Incident date: Aug 1, 2022
I received a safety recall on this car via mail. I brought it to the dealership service center in van nuys, ca, to which they said no recall currently exists on this car. A month later, I’m now experiencing a sensor of the fuel cell system failure. In addition, the CarPlay function on my car has n... Read more
FUEL/PROPULSION SYSTEM
Aug 1, 2022
Incident date: Aug 1, 2022
I received a safety recall on this car via mail. I brought it to the dealership service center in van nuys, ca, to which they said no recall currently exists on this car. A month later, I’m now experiencing a sensor of the fuel cell system failure. In addition, the CarPlay function on my car has n... Read more
UNKNOWN OR OTHER
Feb 18, 2022
Incident date: Jul 1, 2021
The city I live is located on top of a hill/low mountain. When I drive uphill by following speed limits to my home the car often can't keep recommended speed (45 mph). The speed drops significantly(can go even 25 mph) and unpredictable. At the beginning I believe the car was able to keep the speed ... Read more
ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL
Feb 17, 2022
Incident date: Oct 1, 2021
The contact owns a 2020 Hyundai Nexo. The contact stated while driving at various speeds going uphill, the vehicle would lose power and lose speed. The vehicle was taken to a local dealer where it was diagnosed with needing the fuel cells replaced however, the vehicle was not repaired. The manufactu... Read more
FUEL/PROPULSION SYSTEM
May 23, 2021
Incident date: Mar 29, 2021
Starting March 29, 2021 fuel cell failure when pressing the accelerator, started out as an intermittent failure. Over the period of two weeks while waiting for an appointment to get the vehicle in for repair the problem increased in infrequency. When the vehicle was delivered to the dealership for r... Read more
NHTSA Safety Ratings, 2020 HYUNDAI NEXO
2020 Hyundai Nexo SUV FWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2020 HYUNDAI NEXO
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| Automatic (A1) (Front-Wheel Drive) | 59.0 | 54.0 | 57.0 | Hydrogen | - |
CO2 Emissions: 0.0 g/mile (Small Sport Utility Vehicle 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2020 HYUNDAI NEXO
52 manufacturer communications from 27 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 12 |
| 110000 ELECTRICAL SYSTEM | 6 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 4 |
| 160000 STRUCTURE | 4 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 190000 TIRES | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 3 |
| 200000 WHEELS | 2 |
24-BD-001H
Feb 14, 2024
130000 VISIBILITY/WIPER (PWS)
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
24-BD-001H
Feb 14, 2024
130000 VISIBILITY
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
23-EM-005H
Oct 13, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
23-BD-007H
Apr 24, 2023
162000 STRUCTURE:BODY
Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
23-BD-002H
Jan 30, 2023
130000 VISIBILITY
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside th
22-GI-006H
Jul 14, 2022
190000 TIRES
Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale
21-EM-004H
Mar 30, 2021
350000 EQUIPMENT
This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps
21-EM-004H
Mar 30, 2021
060000 ENGINE AND ENGINE COOLING
This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps
21-BR-002H
Mar 23, 2021
030000 BRAKES (PWS)
This bulletin provides best practice recommendations when performing brake service procedures.
21-BR-002H
Mar 23, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin provides best practice recommendations when performing brake service procedures.
21-BR-002H
Mar 23, 2021
350000 EQUIPMENT
This bulletin provides best practice recommendations when performing brake service procedures.
21-BE-004H
Mar 16, 2021
110000 ELECTRICAL SYSTEM
When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message a??Phone Not Responding. Please reconnect it and try againa?? will appear on the radio screen.
21-BE-004H
Mar 16, 2021
350000 EQUIPMENT
When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message a??Phone Not Responding. Please reconnect it and try againa?? will appear on the radio screen.
21-EM-003H
Mar 10, 2021
350000 EQUIPMENT
This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
21-EM-003H
Mar 10, 2021
060000 ENGINE AND ENGINE COOLING
This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
20-BE-014H
Dec 21, 2020
110000 ELECTRICAL SYSTEM
When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message a??Phone Not Responding. Please reconnect it and try againa?? will appear on the radio screen.
20-FL-008H-1
Dec 2, 2020
119700 ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL
This bulletin provides information on how to properly vent Hydrogen from a Nexo FCEV for maintenance or repairs.
20-BR-002H
Nov 30, 2020
030000 BRAKES (PWS)
This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
20-SS-004H
Nov 19, 2020
200000 WHEELS
This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the a??Tire Balance Data Sheeta?? must be fully completed including imbalance and Road For
20-SS-004H
Nov 19, 2020
190000 TIRES
This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the a??Tire Balance Data Sheeta?? must be fully completed including imbalance and Road For
20-01-039H
Oct 9, 2020
350000 EQUIPMENT
This bulletin provides information and procedures for collecting OBD a??In Use Monitor Performance Ratioa?? (IUMPR) data on certain 2019-2021MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Boa
20-01-039H
Oct 9, 2020
110000 ELECTRICAL SYSTEM
This bulletin provides information and procedures for collecting OBD a??In Use Monitor Performance Ratioa?? (IUMPR) data on certain 2019-2021MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Boa
20-01-022H-2
Sep 4, 2020
160000 STRUCTURE
Some 2019-2020 Nexo (FE), and 2020 Palisade (LX2) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision
20-01-034H
Aug 24, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin describes the procedure to install an Audio Video Navigation (AVN) software update which corrects a condition in which the radio presets may reset during AVN start up.
Campaign T5I - D
Aug 24, 2020
350000 EQUIPMENT
Certain 2019 - 2020 MY NEXO (FE) vehicles may experience a condition in which the radio presets may reset during AVN start up. This service campaign provides the procedure to install an Audio Video Navigation (AVN) software update, which co
Campaign T5I - D
Aug 24, 2020
110000 ELECTRICAL SYSTEM
Certain 2019 - 2020 MY NEXO (FE) vehicles may experience a condition in which the radio presets may reset during AVN start up. This service campaign provides the procedure to install an Audio Video Navigation (AVN) software update, which co
20-01-034H
Aug 24, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This bulletin describes the procedure to install an Audio Video Navigation (AVN) software update which corrects a condition in which the radio presets may reset during AVN start up.
20-01-034H
Aug 24, 2020
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This bulletin describes the procedure to install an Audio Video Navigation (AVN) software update which corrects a condition in which the radio presets may reset during AVN start up.
20-BD-014H
Jul 14, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the la
20-BD-014H
Jul 14, 2020
350000 EQUIPMENT
This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the la
20-BD-014H
Jul 14, 2020
120000 EXTERIOR LIGHTING
This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the la
20-01-029H
Jul 8, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin provides software update information related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update revises the logic for Malfunction Indicator Light (MIL) ON
20-01-029H
Jul 8, 2020
090000 FUEL SYSTEM, OTHER
This bulletin provides software update information related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update revises the logic for Malfunction Indicator Light (MIL) ON
Campaign T5D Dea
Jul 8, 2020
060000 ENGINE (PWS)
This service campaign is to provide information on the software update related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update includes logic revision for Malfunction
Campaign T5D Dea
Jul 8, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
This service campaign is to provide information on the software update related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update includes logic revision for Malfunction
Campaign T5D Dea
Jul 8, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This service campaign is to provide information on the software update related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update includes logic revision for Malfunction
Campaign T5D Dea
Jul 8, 2020
350000 EQUIPMENT
This service campaign is to provide information on the software update related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update includes logic revision for Malfunction
20-01-022H-1
Jun 25, 2020
162500 STRUCTURE:BODY:TAILGATE
Some 2019 - 2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate
Campaign T4X Dea
Jun 25, 2020
160000 STRUCTURE
Certain 2019-2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may experience a nonoperational condition. This campaign provides service procedures to inspect and when necessary, pe
Campaign T4X Dea
Jun 25, 2020
350000 EQUIPMENT
Certain 2019-2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may experience a nonoperational condition. This campaign provides service procedures to inspect and when necessary, pe
20-01-022H-1
Jun 25, 2020
110000 ELECTRICAL SYSTEM
Some 2019 - 2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate
20-01-022H-1
Jun 25, 2020
350000 EQUIPMENT
Some 2019 - 2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate
Campaign T4X Dea
May 13, 2020
160000 STRUCTURE
Hyundai is conducting a Service Campaign to inspect the power tailgate harness and when necessary, perform the power tailgate spindle wire harness update.
20-01-022H
May 13, 2020
160000 STRUCTURE
Some 2019-2020 Nexo (FE), and 2020 Palisade (LX2) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision
20-SS-002H(1)
May 6, 2020
200000 WHEELS
This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
20-SS-002H(1)
May 6, 2020
190000 TIRES
This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
20-BD-007H-1
May 1, 2020
350000 EQUIPMENT
This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
20-EE-003H
Apr 23, 2020
350000 EQUIPMENT
This bulletin provides information on identifying dealer stock vehicles with either: a?? A Battery SOC alert - low Battery State of Charge (SOC) at or below 50%. a?? A 30 Day alert - vehicle has not started and reported an SOC in 30 days.
20-EE-003H
Apr 23, 2020
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying dealer stock vehicles with either: a?? A Battery SOC alert - low Battery State of Charge (SOC) at or below 50%. a?? A 30 Day alert - vehicle has not started and reported an SOC in 30 days.
20-AT-016H
Apr 17, 2020
100000 POWER TRAIN
The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both OEM (new) and remanufactured automatic transmissions:
20-AT-016H
Apr 17, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both OEM (new) and remanufactured automatic transmissions:
20-AT-016H
Apr 17, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both OEM (new) and remanufactured automatic transmissions:
HYUNDAI NEXO - All Years Overview
Complete safety history for the HYUNDAI NEXO across all model years (2019, 2024).
13
Total Recalls
39
Total Complaints
0
Investigations
1
Reported Crashes
2
Reported Fires
0
Reported Deaths