2016 HYUNDAI GENESIS Recalls, Complaints & Safety

My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, and it says MANY owners of the same vehicle report the faulty fuel pump module as the culprit, causing the Check PSB. As well as many owners online stating their vehicle has done the same as mine. There is active recalls on the newer years for this issue, such as the 2023. When the same issue is reported multiple times on the 2016s too, there should be a recall. This is a common issue, & quite frankly a dangerous one. If the fuel pump module is miscommunicating with the seat belts, that could cause them to not react in a collision. I have my vehicle scheduled to be serviced in a few days.

My car wont start. When I press the start button everything turns on but it wont start. It functions like the car is ready to drive. For example, it says drive to display tire pressure. The start button says the car is on. I can change gears, the radio works, back up camera works but the car didnt start. This happened before when there was a recall to the starter relay switch. Im wondering if its the same thing again. After waiting over 4 hours the car was able to start. Then again today same issue. There are no warning lights or system failure lights coming on to indicate theres any issue.

The contact owns a 2016 Hyundai Genesis. The contact stated that while the vehicle was parked, the passenger’s side rear door failed to open from inside or outside or unlock as needed. The vehicle was taken to a dealer, where it was diagnosed and it was determined that the rear passenger’s door handle actuator was fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,100.

Oil light keep coming on when the car is stopped or at the light and turns off when it's running mechanic says it's an oil pressure switch which is a common problem with this car. I read a lot of complaints about this but Hyundai is not doing anything.

Passenger seat caught fire while vehicle was parked in attached garage and self-extinguished. Insurance deemed vehicle total loss due to extent of damage.

Fire

The oil pressure light illuminates at low RPMs and turns off under a load or higher RPMs. In checking Hyundai Genesis forums, this is a common failure/fouling of the oil pressure switch. Oil level is fine; it is the switch that fails, giving the owner a false sense of low oil and potential catastrophic engine damage. Unfortunately, the engine design requires a very expensive disassembly of the engine manifold and other parts to access and replace this small switch.

Was told by mechanic their was a possibility for fire with the starter mechanism.

Oil light appears when at a stop and goes off when accelerating. was told by mechanic this is a sensor problem common to my vehicle.

Engine oil light comes on and turns back off. Car has 97,000 miles and has regular oil changes.

Steering becomes stuck in a curve and doesn't return to center. This creates a very dangerous condition when the steering "unsticks" and causes the car to veer from side to side. Condition is caused by a failure inside the electric power steering rack.

Dear NHTSA, I am filing this complaint to formally report a serious vehicle safety hazard and to express concern over how Hyundai/Genesis has handled it. My 2016 Hyundai Genesis 3.8 AWD experienced a n engine compartment fire originating from the starter motor, which subsequently melted the engine wiring harness and surrounding components. This fire could have easily caused serious injury or death, as it occurred shortly after starting the vehicle. Fortunately, I was able t o shut the vehicle off and get t o safety before the flames spreadThe dealership and Genesis Customer Care opened a case (Case #41642221) but later informed me that this was "not related" to the existing Hyundai/Genesis recall involving the same starter and wiring harness fire risk. Their explanation was that my incident was merely a "coincidence" - despite the identical cause and symptoms described in the recall documentation. This reasoning is unacceptable, irresponsible, and ignores the fundamental issue: the fire originated from the starter, the same component already known t o have a fire-related defect. Dismissing a near-identical safety incident as unrelated poses a severe public safety concern and suggests Hyundai/Genesis may be avoiding accountability for additional affected vehicles outside the recall's VIN range. I believe this defect and the manufacturer's response warrant a n urgent NHTSA investigation into the scope of the existing recall and whether it should be expanded. This issue is not only mechanical but life-threatening, as an engine fire caused by electrical failure could easily occur while driving or in an occupied area. Please investigate this issue and ensure Hyundai/Genesis takes full responsibility for this defect before someone i s seriously injured or killed

Fire

Dear NHTSA, I am filing this complaint to formally report a serious vehicle safety hazard and to express concern over how Hyundai/Genesis has handled it. My 2016 Hyundai Genesis 3.8 AWD experienced a n engine compartment fire originating from the starter motor, which subsequently melted the engine wiring harness and surrounding components. This fire could have easily caused serious injury or death, as it occurred shortly after starting the vehicle. Fortunately, I was able t o shut the vehicle off and get t o safety before the flames spreadThe dealership and Genesis Customer Care opened a case (Case #41642221) but later informed me that this was "not related" to the existing Hyundai/Genesis recall involving the same starter and wiring harness fire risk. Their explanation was that my incident was merely a "coincidence" - despite the identical cause and symptoms described in the recall documentation. This reasoning is unacceptable, irresponsible, and ignores the fundamental issue: the fire originated from the starter, the same component already known t o have a fire-related defect. Dismissing a near-identical safety incident as unrelated poses a severe public safety concern and suggests Hyundai/Genesis may be avoiding accountability for additional affected vehicles outside the recall's VIN range. I believe this defect and the manufacturer's response warrant a n urgent NHTSA investigation into the scope of the existing recall and whether it should be expanded. This issue is not only mechanical but life-threatening, as an engine fire caused by electrical failure could easily occur while driving or in an occupied area. Please investigate this issue and ensure Hyundai/Genesis takes full responsibility for this defect before someone i s seriously injured or killed

Fire

The contact owns a 2016 Hyundai Genesis. The contact stated that upon arriving to his destination and attempting to retrieve his child from the vehicle, the driver's side rear door failed to open. No warning lights were illuminated. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.

After car was taken to dealership to fix recalls on the drive home the car lost steering mid turn directly after fuses which were part of the recall started clicking then car completely shut off in the middle of the road

Oil Pressure Light comes on when car is up to temp and idling. Took to dealership on 2/5 and they believe it is the sensor and quoted $1500.00 to replace it.

The contact owns a 2016 Hyundai Genesis. The contact stated while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 133,000.

The car's auto hold brakes locked by themselves and could not be released.

The oil pressure sensor is causing a oil light. This is a known issue on these cars and engines due to a faulty sesnsor. There even is a recall in Korea for the same cars; however, there is not one in the US.

On [XXX], after driving on a rainy day (with a flood warning reported by NWS), I noticed a strong burning smell in the garage the next day, and my car wouldn’t start. Unable to get it running, I had it towed to a nearby repair shop, where they found burn marks on the starter and starter harness. The repair costs were significant, so I filed a claim with my insurance under my comprehensive coverage. The following day, the insurance adjuster informed me that Hyundai had issued a recall (RECALL 254, 24V 107000) related to my issue and advised me to take the vehicle to Hyundai for repair. I had the car towed to the Hyundai dealer in Cumming. However, after diagnosing the vehicle, Hyundai of Cumming stated that it was not subject to the recall. I believe this incident is clearly part of the recall, as shown in the attached photos from the local repair shop. Since Hyundai of Cumming claimed it wasn’t covered, my insurance company requested a detailed explanation and additional photos, but Hyundai of Cumming has been unresponsive for over a month. I reached out to Hyundai Motor USA, but they simply provided the same information as Hyundai of Cumming, without any investigation. During this process, I incurred nearly $1,000 for a rental car, which was a significant expense for me. Two months after the incident, Hyundai of Cumming offered me two options: A) Pay out of pocket for repairs, or B) Remove the vehicle from their shop. Since the car wouldn’t start, I had no choice but to pay for the repairs. I finally got my vehicle back on October 19, 2024, three months after the incident, with total costs around $6,000, including the rental. I still don’t understand why Hyundai of Cumming believes this burned starter solenoid incident is not part of the recall. As a typical customer, I feel powerless against this large corporation, despite knowing this issue should be covered. If you need anything else from me, please feel free to reach out anytime. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Purchased this car from a Hyundai dealer and immediately after multiple times the steering has stuck in place while making a left hand turn, not allowing the car to come out of the turn. Also does it slightly while driving on highway straight, but not as forcefully as when in a turn. Very dangerous and Hyundai nor the Hyundai dealer We purchased it from will even take a call from me over it. No check engine lights or warnings. Yes, it was very dangerous for us in the car as well as the other cars on the road. Could have been a very serious accident. I wish Hyundai would take it seriously. The dealer I purchased it from said they had thoroughly checked it out but they wont take any calls from me since purchase. Yes the car is available for inspection upon request.

When headlights are in auto mode, use of the turn signal can result in the headlights flickering or shutting off completely. This is not the result of hitting the light mode switch but rather an electrical short occurring in the stalk. The problem is particularly dangerous at night when signaling for an upcoming turn and loss of all vehicle lighting occurs. The problem has not been reproduced by a dealer. The component has not been inspected by officials. Initial occurrence was winter of 2022 with increasing frequency since then.

The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at approximately 45 MPH, the oil warning light was illuminated. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining forward momentum. The contact stated that the failure was intermittent and occurred while slowing traffic or a traffic signal. The oil warning light was occasionally illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.

The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed with an electrical short. The mechanic replaced the starter. Additionally, the mechanic informed the contact that the vehicle was covered under a recall and referred the contact to the dealer for assistance. The vehicle was taken to a dealer, where it was diagnosed that the starter harness and the starter compartment had failed and needed to be replaced. The dealer informed the contact that he would need to pay the repair fee even though the VIN was included in NHTSA Campaign Number: 24V107000 (Electrical System). The contact stated that he was disregarded and advised by the dealer to pay out of pocket. Additionally, the dealer advised the contact to trade the vehicle in. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened; however, the contact was denied assistance because the vehicle was out of warranty. The contact stated the manufacturer also failed to acknowledge the recall. The failure mileage was approximately 100,000.

The contact owns a 2016 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the instrument panel deactivated. Additionally, the headlights turned off unintendedly and the engine seized. The vehicle was able to restart however, the failure recurred. The dealer was contacted, but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,300. Parts distribution disconnect.

This has happened a few times the first time i was driving and the headlights flicked on and off on the dash it showed it switched from auto to off by its self it has done that a few times. The time that i was driving on the highway and the lights when out during the night i was driving 65mph over a pass with no warning I had to turn them on because they did not come back on by them self. I contacted the hyundai dealership they told me there was a tsb for it but the problem would have to happen while they are driving it so they could fix it under warranty. This is a huge safety risk because they note "Certain vehicles may exhibit intermittent headlight flickering while driving with the light switch on AUTO light mode" in there TSB and it says " intermittent" witch means "not happening regularly or continuously" so it doesn't happen they wont cover it under warranty. And it happens at random times witch causes a safety risk because if the light out it can cause a fatal accident. i contacted hyundai about this my self and they told me the same thing that the dealer has to have it happen to them or its not covered. please look into this it needs to be recalled tsb 20-BE-009H-1

The contact owns a 2016 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the instrument panel was deactivated. In addition, the headlights shut off and the engine seized. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,240. VIN tool confirms parts not available.

I have been told to not park my car in the garage or near any structure. A fire could happen any time, while driving, or parked in the garage or outside the garage. I've spoken to a Genesis representative who told me they could not give me a loaner until they have a fix. My wife is [XXX] and handicapped. I'm [XXX] and we're very concerned about our safety. We live in a condo community that has no room to park on the street, so I'm parking behind my garage. I believe all these things are special circumstances and warrant special dispensation. It sure would take some stress out of lives if we could get a loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My starter has failed and continues to do so intermittently. The vehicle is available for inspection upon request. The safety of myself and family are at risk by placing us in a position to be stranded due to the car not starting. The problem has not been reproduced by a dealer to date. The problem was inspected and initially believed to be a need for battery replacement. The battery was replaced and the problem has continued with the car not starting. The symptoms of the problem prior to failure began approximately 6 months ago and only involved the car not starting.

The contact owns a 2016 Hyundai Genesis. The contact stated that while attempting to start the vehicle, she heard an abnormal sound coming from the engine compartment, after which she observed smoke coming from the engine compartment before the vehicle lost electrical power. The vehicle was taken to an independent mechanic, who diagnosed a failure with the starter solenoid. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V107000 (Electrical System). The VIN was included in the recall however, parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 104,000.

The contact owns a 2016 Hyundai Genesis. The contact stated while driving approximately 60 MPH, the electrical power inside the vehicle became inoperable, and the vehicle lost power for approximately 10 seconds before the cabin lights returned to normal functionality. The vehicle was taken to the residence. The vehicle was taken to a dealer, but the vehicle could not be repaired. The contact stated that on another occasion while attempting to start the vehicle, the vehicle failed to start for 10 minutes. The vehicle was taken to a dealer where it was diagnosed that the fuel pump needed to be replaced. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was unknown.

My 2016 Hyundai Genesis has several open recalls. I cannot get a dealership to help me get these issues resolved. One recall in particular Hyundai recall number 254 is causing major safety issues. My car does not start 90% of the time without being jumped and now the car will die out while driving. It has caused me to almost wreck several times. I have called all of the local Hyundai dealerships none of which say they can get me in for weeks and that there is no fix for my problem. If I do get to someone to book an appointment, when they hear the problem they put me on permahold and then the line disconnects! This is a major safety issue and needs to be fixed by Hyundai immediately.

The contact owns a 2016 Hyundai Genesis. The contact stated while driving at an undisclosed speed, the trunk ajar indicator light illuminated on the instrument panel, prompting the contact to pull to the shoulder of the road to secure the trunk. After assuring that the trunk was secured, the trunk open indicator light failed to turn off. The vehicle was taken to the dealer, who was unable to diagnose the failure but informed the contact that the vehicle was repaired. The vehicle was repaired, but the failure reoccurred. Later, the contact stated that, upon attempting to start the vehicle, the vehicle failed to start. Roadside Assistance arrived and informed the contact that an electrical component had drained the battery, requiring the battery to be replaced. The battery was replaced, but the vehicle was not taken back to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 65,000.

2016 HYUNDAI GENESIS POWER STEERING DOES NOT RETURN TO CENTER ON TURNS AND ALSO DURING HIGHWAY DRIVING STEERING GOES STIFF AND HAS TO BE BROUGHT BACK MANUALLY TO CENTER. GOOD POSSIBILITY OF CAUSING MAJOR ACCIDENT.

We have a 2016 Hyundai Genesis 3.8L Sedan w/90,000 miles and the Oil Pressure Sensor light came on. It seems, based on our research, that this is a common issue with this engine. The repair is quite expensive and seems to be a design flaw.

Car is shutting off when stopped. When it shuts off, the engine light comes on, the battery lights, the EPS, the master warning light, the FCA system light, and the EPB. When the engine shuts off, I still have power to my car and the radio still playing but nothing to my engine. I brought my car to 2 different mechanic and brought it to the dealership today and they are saying there’s nothing wrong with my car. My car have been shutting off all this month and that’s not normal,

The contact owns a 2016 Hyundai Genesis. The contact stated that the vehicle was parked; however, after entering the vehicle, the contact smelled an abnormal smoke odor. The contact opened the hood and became aware that there were sparks coming from the battery terminals and the starter. The vehicle was towed to the dealer. The vehicle was diagnosed with internal starter failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 111,000.