2010 HONDA CR-V

Air bag light on

Cruise Control Significant safety. 2/13/2026. The first time I experienced my car made sudden high-speed acceleration, brain starts scrambling, what's going on? Ok cruise controls on, turned it off, tapped brake. Now with Cruise Control Off, I had to keep in contact with the accelerator to manually maintain speed. I had to pay much attention to my speed. Was towing a very small travel trailer, about 750#. The above actions stopped the sudden acceleration. Got my speed back under control. Thought since the problem was resolved quickly along with me disbelieving what just happened, I turned Cruise Control back ON. So, I got my speed back to where it should be and put Cruise Control ON. And, again it didn't happen right away, but when it did, it was exactly the same sudden acceleration. Vehicle to a Honda dealer next week. No warning signs or sounds, either before or after the incident, both occurrences.

Cruise Control Significant safety. 2/13/2026. The first time I experienced my car made sudden high-speed acceleration, brain starts scrambling, what's going on? Ok cruise controls on, turned it off, tapped brake. Now with Cruise Control Off, I had to keep in contact with the accelerator to manually maintain speed. I had to pay much attention to my speed. Was towing a very small travel trailer, about 750#. The above actions stopped the sudden acceleration. Got my speed back under control. Thought since the problem was resolved quickly along with me disbelieving what just happened, I turned Cruise Control back ON. So, I got my speed back to where it should be and put Cruise Control ON. And, again it didn't happen right away, but when it did, it was exactly the same sudden acceleration. Vehicle to a Honda dealer next week. No warning signs or sounds, either before or after the incident, both occurrences.

Got this vehicle about a year and a half ago at full price from local dealership. It looks like it has been pieced together with many other hondas. The check engine light has been on ever since. The car keeps yet no camera. Just tried to get inspected. So far charged 2500 but was given a pass on inspection only for the light to come back on. I noticed on the back of repair paperwork this car has 2 airbag recalls. I feel duped I feel like this is attempted murder. I feel scared and sad. Something must be done with used car purchases

Got this vehicle about a year and a half ago at full price from local dealership. It looks like it has been pieced together with many other hondas. The check engine light has been on ever since. The car keeps yet no camera. Just tried to get inspected. So far charged 2500 but was given a pass on inspection only for the light to come back on. I noticed on the back of repair paperwork this car has 2 airbag recalls. I feel duped I feel like this is attempted murder. I feel scared and sad. Something must be done with used car purchases

Got this vehicle about a year and a half ago at full price from local dealership. It looks like it has been pieced together with many other hondas. The check engine light has been on ever since. The car keeps yet no camera. Just tried to get inspected. So far charged 2500 but was given a pass on inspection only for the light to come back on. I noticed on the back of repair paperwork this car has 2 airbag recalls. I feel duped I feel like this is attempted murder. I feel scared and sad. Something must be done with used car purchases

Odometer Fraud. The contact purchased a 2010 Honda CR-V. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 157,000 and at the time of registration, it was discovered that the mileage was 191,000.

Unknpenthenlogrh its on

Steering rack and pinion of 2010 Honda CR-V need to be replaced due to leaking of fluid.

The driver’s door lock will not lock or cycles up and down when trying to unlock the door. This is a 2010 Honda CR-V. There is a recall on the same part for the 2007 to 2009 Honda CR-V (Honda Service Bulletin 14-083). The recall needs to be extended to the 2010 Honda CR-V vehicle.

The rear passenger-side lower control arm mounting point on my 2010 Honda CR-V has rotted out due to severe corrosion. This has caused a loud clicking noise when driving over uneven surfaces and has compromised the structural integrity of the suspension system. The problem was confirmed by an independent mechanic, who stated that the control arm is no longer properly secured due to rust damage at the mounting point. The vehicle was also inspected by a Honda dealership, which noted frame perforation in and beyond the recall area related to NHTSA Recall No. 23V-228. Despite this, American Honda has refused to address the issue, stating that the corrosion does not fall within the defined recall area. This failure presents a significant safety risk, as the suspension could potentially detach while driving. The issue first became noticeable in mid-March 2025 when the clicking noise started and has persisted since. There were no prior warning lights or error messages. The corrosion is visible and the affected components are available for inspection upon request. The condition has been documented via dealer and mechanic reports, photographs, and video.

The contact owns a 2010 Honda CR-V. The contact stated while driving approximately 35 MPH, the stabili-trak warning light illuminated and turned off. The contact stated that there was an abnormal grinding and abnormal rubbing sound coming from the rear of the vehicle while making a left turn. The contact stated that the rear end was swaying to the left and right while attempting to manually correct the vehicle by turning the steering wheel. The contact stopped the vehicle and became aware that the rear passenger’s side tire was leaning at an angle into the wheel well. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the rear suspension had separated from the subframe due to extensive corrosion of the subframe and supports. The vehicle deemed unsafe to be driven by the mechanic. The vehicle was not repaired. The manufacturer was informed of the failure. The contact related the failure to NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the recall repair had been completed in 2023 by a dealer. The contact was referred back to the dealer by the manufacturer. The failure mileage was approximately 190,000.

The contact owns a 2010 Honda CR-V. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 18V661000 (Air Bags), and the dealer informed the contact about NHTSA Campaign Number 23V228000 (Structure). The dealer informed the contact that the vehicle had failed an inspection and was unsafe to drive. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that a recall notification was mailed and might have been lost in transition, but no additional assistance was provided. The failure mileage was approximately 20,005.

SUDDEN ACCELERATION, while foot on the brake. This caused us to have an accident hitting cemented poles in front of a store. Our CRV was badly smashed in the front, making it undriveable. There was three of in the vehicle getting jolted and jerked. I believe this problem needs to be looked into, before someone else is hurt.

The contact owns a 2010 Honda CR-V. The contact stated that while having the vehicle repaired for a non-related issue, it was discovered that there was a failure with the rear trailing arm. The contact stated that the bolts attached to the support brackets for the trailing arm had created a hole in the frame of the vehicle. The contact took the vehicle to a dealer where it was determined there was excessive corrosion to the rear trailing arm. The dealer replaced the support bracket and replaced the bolts. The contact stated that the hole in the frame had been enlarged following the recall repair of NHTSA Campaign Number: 23V228000 (Structure). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 189,168.

There was no incident involved. The airbags on passenger side are not working, according to alert on dash. I inherited this car from my deceased husband who purchased the car in Paramus, NJ. I thought this problem was fixed by the dealer at some point, but evidently was not. The car is now registered in NC, where I live. Thank you for any help you can give me to correct this problem.

American Honda Motor Co., Inc. issued a recall for our 2010 CRV. The recall identified a flaw in the design whereby "corrosion can form in the rear frame due to the accumulation of road de-icing agents mixed with mud and water. As a result, the rear frame can deteriorate, and the rear trailing arm may fall off. A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash or injury." (NHSTA Recall Number 23V-228) After the work was performed, we were told by a representative of the dealership’s service department that the vehicle would not pass state motor vehicle safety inspection because of the work they had performed. Over the course of August, 2023 I made more than 20 attempts (15 by email and many more by phone) to reach Honda representatives to ask them to fully repair the car so that it could pass inspection, or to repurchase the vehicle per the terms of the recall notice. Honda declined, stating that "if the brace had not been installed, we would be having a different conversation" (telephone conversation with a supervisor at Honda, August 31, 2023). The work that Honda did to address this safety recall was insufficient because, although the service team at the dealership was able to install a brace on the vehicle's rear frame, the vehicle will not pass state motor vehicle inspection, according to both Honda's dealership mechanic and an assessment by an independent certified mechanic who is familiar with this vehicle. Honda’s original design of certain parts of the frame is responsible for the excessive corrosion of the rear frame which is rendering the vehicle unsafe to drive. Since American Honda Motor Co. was not able to repair the vehicle to a safe operating condition that will continue to pass state inspection, and since the vehicle is otherwise in proper, safe, working condition, the company should have offered to repurchase the vehicle. The recall "fix" is insufficient to ensure driver safety.

1. Car got into an accident, another car hit my car front on... my Airbags never deployed but I side my front screen, it shows airbags deployed, and even button of airbags now flashes... 2. Seatbelt, malfunctions and got so tied on me that it was literally shocking me and then when I undid my seatblet, seatbelt shrunk and would not budge to work again to seatbelt myself and became short... 3. When car hit me from the front, all my brakes stopped working and my brake pedal went all the way to the floor... 4. When a car hit me, my car even overheated right away Overall problem: 1. Brakes went out after a car hit me 2. Car overheated 3. Seatbelt malfunction 4. Oil leak 5. Airbags didn't deploy but shows it did

1. Car got into an accident, another car hit my car front on... my Airbags never deployed but I side my front screen, it shows airbags deployed, and even button of airbags now flashes... 2. Seatbelt, malfunctions and got so tied on me that it was literally shocking me and then when I undid my seatblet, seatbelt shrunk and would not budge to work again to seatbelt myself and became short... 3. When car hit me from the front, all my brakes stopped working and my brake pedal went all the way to the floor... 4. When a car hit me, my car even overheated right away Overall problem: 1. Brakes went out after a car hit me 2. Car overheated 3. Seatbelt malfunction 4. Oil leak 5. Airbags didn't deploy but shows it did

1. Car got into an accident, another car hit my car front on... my Airbags never deployed but I side my front screen, it shows airbags deployed, and even button of airbags now flashes... 2. Seatbelt, malfunctions and got so tied on me that it was literally shocking me and then when I undid my seatblet, seatbelt shrunk and would not budge to work again to seatbelt myself and became short... 3. When car hit me from the front, all my brakes stopped working and my brake pedal went all the way to the floor... 4. When a car hit me, my car even overheated right away Overall problem: 1. Brakes went out after a car hit me 2. Car overheated 3. Seatbelt malfunction 4. Oil leak 5. Airbags didn't deploy but shows it did

I got into an accident and another car hot me and my seat belt got tight and now won't even come out anymore and my airbags never deployed but yet show on dashport as if it did and my airbag sign now flashes and it used to be just on off without flashing...

I got into an accident and another car hot me and my seat belt got tight and now won't even come out anymore and my airbags never deployed but yet show on dashport as if it did and my airbag sign now flashes and it used to be just on off without flashing...

I got into an accident and another car hot me and my seat belt got tight and now won't even come out anymore and my airbags never deployed but yet show on dashport as if it did and my airbag sign now flashes and it used to be just on off without flashing...

The door locks keep locking and unlocking at low speed or when I come to a stop

Our vehicle started to jerk whenever it is at low gear. The check engine light goes on and off. The traction control light goes on and off. And an error code came up: p060a. The vehicle has stalled 2x after moderately jerking multiple times while driving @ 50m/hr. The air conditioning blows hot air after a few minutes of it running. We have checked recalls for the particular make, model and year and it is showing the classic vehicle recalls from Honda. Unfortunately, our VIN number shows that it was not part of the recalled vehicle. We have gone through Honda hoping that they could at least do a diagnostic run and verify if it is a possible recall issue, but they will only do it if we pay for everything. Please help.

Our vehicle started to jerk whenever it is at low gear. The check engine light goes on and off. The traction control light goes on and off. And an error code came up: p060a. The vehicle has stalled 2x after moderately jerking multiple times while driving @ 50m/hr. The air conditioning blows hot air after a few minutes of it running. We have checked recalls for the particular make, model and year and it is showing the classic vehicle recalls from Honda. Unfortunately, our VIN number shows that it was not part of the recalled vehicle. We have gone through Honda hoping that they could at least do a diagnostic run and verify if it is a possible recall issue, but they will only do it if we pay for everything. Please help.

Our vehicle started to jerk whenever it is at low gear. The check engine light goes on and off. The traction control light goes on and off. And an error code came up: p060a. The vehicle has stalled 2x after moderately jerking multiple times while driving @ 50m/hr. The air conditioning blows hot air after a few minutes of it running. We have checked recalls for the particular make, model and year and it is showing the classic vehicle recalls from Honda. Unfortunately, our VIN number shows that it was not part of the recalled vehicle. We have gone through Honda hoping that they could at least do a diagnostic run and verify if it is a possible recall issue, but they will only do it if we pay for everything. Please help.

Good afternoon, I'll try to keep this as brief as possible; I'm sure you can recontact me if you need additional information. This is not an incident, rather an issue related to the current recall 23V-228 for my 2010 Honda CRV. In 1/2023, the garage advised my Honda would not pass Maine State Safety Inspection due to the severe rust on the frame and where the left rear lower control arm (LCA) attached to the frame. They advised it could detach/break off, and my ability to steer safely to a stop would be affected. I took it to the Honda dealership and they confirmed it was unsafe to drive unless the rust and frame could be repaired. The dealer did not mention this was a common problem or any upcoming recalls for this issue. In 2/2023, I found a body shop that was able to repair the corrosion on the frame and the connection point for the LCA. I paid $1600, and the car passed Maine State Safety Inspection at the same garage that identified the problem. In 5/2023, I received the Honda safety recall referenced above, which states "you may be eligible for reimbursement if you paid for recall repairs out of pocket." I called the 888 # on the recall, received an email from American Honda, and replied to their email with the documents they requested, including the repair invoice. After recontacting American Honda a second time in 8/23, and a third time in 9/23, they advised they did not receive the document in 5/23, and I should resend the repair invoice. I received a call from American Honda on 10/16/2023, during which time they stated I was not eligible for reimbursement. This was due to the fact the repair invoice did not specifically state: “Trailing arm holder kit was replaced”. My case (#XXX) was closed. I read in a Part 574 Safety Recall Report, "Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA." Do I qualify for reimbursement? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Good afternoon, I'll try to keep this as brief as possible; I'm sure you can recontact me if you need additional information. This is not an incident, rather an issue related to the current recall 23V-228 for my 2010 Honda CRV. In 1/2023, the garage advised my Honda would not pass Maine State Safety Inspection due to the severe rust on the frame and where the left rear lower control arm (LCA) attached to the frame. They advised it could detach/break off, and my ability to steer safely to a stop would be affected. I took it to the Honda dealership and they confirmed it was unsafe to drive unless the rust and frame could be repaired. The dealer did not mention this was a common problem or any upcoming recalls for this issue. In 2/2023, I found a body shop that was able to repair the corrosion on the frame and the connection point for the LCA. I paid $1600, and the car passed Maine State Safety Inspection at the same garage that identified the problem. In 5/2023, I received the Honda safety recall referenced above, which states "you may be eligible for reimbursement if you paid for recall repairs out of pocket." I called the 888 # on the recall, received an email from American Honda, and replied to their email with the documents they requested, including the repair invoice. After recontacting American Honda a second time in 8/23, and a third time in 9/23, they advised they did not receive the document in 5/23, and I should resend the repair invoice. I received a call from American Honda on 10/16/2023, during which time they stated I was not eligible for reimbursement. This was due to the fact the repair invoice did not specifically state: “Trailing arm holder kit was replaced”. My case (#XXX) was closed. I read in a Part 574 Safety Recall Report, "Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA." Do I qualify for reimbursement? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Good afternoon, I'll try to keep this as brief as possible; I'm sure you can recontact me if you need additional information. This is not an incident, rather an issue related to the current recall 23V-228 for my 2010 Honda CRV. In 1/2023, the garage advised my Honda would not pass Maine State Safety Inspection due to the severe rust on the frame and where the left rear lower control arm (LCA) attached to the frame. They advised it could detach/break off, and my ability to steer safely to a stop would be affected. I took it to the Honda dealership and they confirmed it was unsafe to drive unless the rust and frame could be repaired. The dealer did not mention this was a common problem or any upcoming recalls for this issue. In 2/2023, I found a body shop that was able to repair the corrosion on the frame and the connection point for the LCA. I paid $1600, and the car passed Maine State Safety Inspection at the same garage that identified the problem. In 5/2023, I received the Honda safety recall referenced above, which states "you may be eligible for reimbursement if you paid for recall repairs out of pocket." I called the 888 # on the recall, received an email from American Honda, and replied to their email with the documents they requested, including the repair invoice. After recontacting American Honda a second time in 8/23, and a third time in 9/23, they advised they did not receive the document in 5/23, and I should resend the repair invoice. I received a call from American Honda on 10/16/2023, during which time they stated I was not eligible for reimbursement. This was due to the fact the repair invoice did not specifically state: “Trailing arm holder kit was replaced”. My case (#XXX) was closed. I read in a Part 574 Safety Recall Report, "Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA." Do I qualify for reimbursement? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

My CRV's door lock has been broken on and off for years now. I assumed it was a problem with the battery in the key or the key itself. I really became a problem a few months ago when the door would not open even with the key inserted into the lock. I would have to use the automatic lock and unlock buttons several times and then insert and turn the key before it would open. I did not know if or when the lock would fail permanently and I would be locked out of my car. This is a safety issue because I could have been stranded outside alone, or worse, stranded on the road with my infant. I understand that Honda settled a class action lawsuit for this known problem. (Kevin Davitt, et al. v. America Honda Motor Co., Inc., et al., Case No. XXX, in the U.S. District Court for the District of New Jersey.) I never received notice that there was a recall for this door actuator problem or that I was eligible to be a part of the class action. I contacted Honda and they insisted that I get a diagnostic though their dealership. They said I might be eligible for some sort of "good will" refund. I paid for the diagnostic and the repair, which was over $400. The service center at the dealer even said it was a known problem and that I should get something. Honda called me to deny the claim because they said I was out of warranty. They knew I was out of warranty when I contacted them in the first place. I would have gone to a local repair shop if I had known that they were using this as a ruse to get repair costs from me. The problem is that they knew that people were getting locked out of their cars and they didn't tell anyone. They knew that I was potentially part of the class of people who could have gotten relief but they didn't contact me. I don't think that they should leave people stranded out on the road or struggling with their door locks in this day and age when people get robbed or attacked a shopping centers and gas stations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car cames to a stop and instead of stopping straight up it stops and the car frame and suspension still moves. The suspension can cause a wreak for not stoping in time. Also when i put it in neutral it goes backwards on flat ground other then forward. So something is wrong with the shifter or the sway bars also when u put it in park some times it still moves forward

Car cames to a stop and instead of stopping straight up it stops and the car frame and suspension still moves. The suspension can cause a wreak for not stoping in time. Also when i put it in neutral it goes backwards on flat ground other then forward. So something is wrong with the shifter or the sway bars also when u put it in park some times it still moves forward

The contact's daughter owns a 2010 Honda CR-V. The vehicle was taken to the local dealer for a recall repair and oil change, but the owner was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Car was sitting still in traffic on hwy. was hit directly from behind at 76 mph. The gas tank was crushed and car exploded into flames . Passenger could not be rescued. Left front panel hit, air bag did not inflate.

Car was sitting still in traffic on hwy. was hit directly from behind at 76 mph. The gas tank was crushed and car exploded into flames . Passenger could not be rescued. Left front panel hit, air bag did not inflate.

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer, who informed the contact that they could not repair the vehicle. The dealer then sent a diagnostic report with pictures to the manufacturer. The contact contacted the manufacturer, who advised that they were considering buying back the vehicle or negotiating a trade-in. The contact stated that she later followed up with the manufacturer and was referred to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Received the notice about the safety recall in May, made an appointment with Honda for June 14th. On June 6th, they cancelled my appointment because the parts for this recall are on backorder. They told me they'd call me when the parts are available but no one has called me back.

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact took the vehicle to the local dealer, where it was deemed unsafe to drive due to the extensive corrosion. The manufacturer was informed of the failure. The failure mileage was 238,443.

The contact owns a 2010 Honda CR-V. The contact stated that on numerous occasions while driving at various speeds, she heard an abnormal sound located in the front passenger’s and rear driver’s side doors. The contact stated that while operating the remote lock/unlock feature for the doors, the trunk unlocked. The contact stated that she had to manually unlock/lock the front passenger’s and rear driver’s side doors. The contact was concerned for her safety in the event of an emergency. Additionally, the contact stated that the day she purchased the vehicle, she informed the dealer that the door locks were not functioning properly. The dealer inspected the door locks but could not duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000. The contact stated that the trunk as well as locks will not open while using the key and that while driving daily the locks continue to make noises off and on through out the entire time of driving, which is a distraction. She has to manually and forcefully unlock and lock the front passenger driver side door as well as the back left passenger side door to get in and out of the vehicle and if not for manually unlocking either door the trunk will not open at all.

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received a recall notice in May 2023 about corrosion to the rear frame due to de-icing agents and I immediately called my local Honda dealer (AutoNation, Columbus GA). They told me they didn't have the parts or tools to fix the defect and to call back in 3 months. I called again today (8/14/23) and was told the same thing. They suggested I call around to other state-wide dealerships to look for one who was able to attend to the recall

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Lock actuator are not working and going on and off one door is more problems than the others

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2010 Honda CR-V. The contact stated that while driving at slow speeds and making a turn, there was an abnormal popping sound coming from the vehicle. While reversing, there was a knocking sound coming from the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 65,000. Parts distribution disconnect.

Took vehicle to dealership about safety recall, and they are unable to repair the vehicle

My car was considered undrivable due to the corrosion recall. The delays in obtaining payment for my car are unacceptable. Honda has passed me to a third-party surrender partner, [XXX] , and they are also delinquent. Honda will not give me any contact information for [XXX] , so I am obviously frustrated. I am in the fortunate position of being able to acquire a replacement vehicle without having to wait for the payment but others may not be. So I am basically filing this complaint on behalf of others. Honda's treatment is so poor that I decided to avoid a Honda for my replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.