My driver front door latch assembly failed at 42,153 miles. I had it inspected and repaired at the dealership. I had to pay out of pockets due to no longer being covered by the 3/36 warranty. The symptoms were that the driver front door would not lock at all. It took a while to figure this out as I just thought maybe we left it unlocked. Also this vehicle has the perimeter key fob so it automatically unlocks when you have the fob with you and attempting to open. This had been going in fine moths u til we figured out the problem and took it to the dealership. They did offer a discount since I purchased it there but they said due to the design it messed an entire assembly and was over $1k before the discount. They also had parts in stock and I did confirm they had seen this failure before. While we did not have an actual incident happen with us, our vehicle was vulnerable and we had no idea, because the lock appeared to work and it still moved visually, it just wasn’t actually doing anything inside the door. This is my wife’s vehicle so my fear was either someone breaking into the vehicle or even worse, attempting to enter the vehicle while she was inside but she would be unable to lock the doors. As mentioned, the dealer did repair the vehicle and it is worked properly for now. Thought we did have to pay out of pocket.
The display screen goes black and freezes for long periods and during navigation use; Reverse camera is black or doesn't display; FordPass doesn't connect
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was being Emissions tested, the contact was informed that the OBD Port was inoperable, and the emissions test could to be performed. The vehicle was taken to the dealer where it was diagnosed with a failed OBD Port. The contact was informed that the OBD Port needed to be replaced. The vehicle was repaired. The contact was informed that the repair was not covered under an unknown recall or warranty. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed, and the case was denied. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 36,702.
There was a clunking sound when I opened the sun roof. Later when we closed the sun shade, it seems to be hesitating. The next time we opened the sun shade, it seems to be catching. As I drove there was a sliding sound that we finally identified as coming from the sunroof. Something could be seen from the sunshade: an outline of something that continued to slide around in all directions. I looked it up on the internet, concerned about what it could be and discovered that there have been 2021 Escapes with the panoramic sunroof that have a manufacturing defect resulting in poor adhesion of the fixed glass panel and/or front panel to the roof frame. There was a warning that The roof panel or front panel could detach from the vehicle while driving. Detachment could result in injury or death to road users. It can also lead to water leaks and wind noise which it links to the drip rails. I am concerned that this item sliding around is going to tear the headliner and fall on me or a passenger and am not sure it IS a drip rail.
The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the gateway module was updated. The contact related the failure to Ford Campaign Number: 22N15. The manufacturer was notified of the failure but denied reimbursement for the repair. The failure mileage was approximately 14,300. A complaint was filed with the manufacturer as well as the NHTSA.
I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and the machine needed to diagnose the electrical issue was down. Yesterday I finally got news that it was firing code P0DE6 and the hybrid battery needs replaced as well. There have been several recalls related to hybrid batteries with these same warning indicators, however my car's VIN was not included in the recall. Could the recall be extended to include other vehicles that this is happening to? It seems as if there are many more out there than what the recall covered and it's a much bigger issue than Ford may realize. People's cars could just shut down in the middle of the road with little to no warning.
I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and the machine needed to diagnose the electrical issue was down. Yesterday I finally got news that it was firing code P0DE6 and the hybrid battery needs replaced as well. There have been several recalls related to hybrid batteries with these same warning indicators, however my car's VIN was not included in the recall. Could the recall be extended to include other vehicles that this is happening to? It seems as if there are many more out there than what the recall covered and it's a much bigger issue than Ford may realize. People's cars could just shut down in the middle of the road with little to no warning.
The liner for the panoramic sunroof has come off the tracks on the sides so the liner hangs down into the car and obstructs the view.
The contact owns 2021 Ford Escape. The contact stated that the rear passenger’s side window failed to operate as designed and was stuck in the open position and failed to close. The vehicle was taken to the local dealer who repaired the vehicle. No further information was available. The contact stated that the failure recently reoccurred with the rear driver’s side window. Additionally, the instrument cluster malfunctioned, and the contact was unable to view the speedometer and fuel gauge. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was unknown.
The contact owns 2021 Ford Escape. The contact stated that the rear passenger’s side window failed to operate as designed and was stuck in the open position and failed to close. The vehicle was taken to the local dealer who repaired the vehicle. No further information was available. The contact stated that the failure recently reoccurred with the rear driver’s side window. Additionally, the instrument cluster malfunctioned, and the contact was unable to view the speedometer and fuel gauge. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was unknown.
My engine failed while driving. Towed to Ford dealership, found out about recall 23S27. Symptoms were the EXACT same but ford is refusing to cover warranty repairs because they said it did not throw the proper code. However ford has offered to cover half of the engine replacement, leaving me with a $4000 bill. Do I have any options? Is there a system of checks and balances that assures that ford is doing everything correctly on their end?
From the Ford website: "Power window switch chrome tip replacement Campaign/NHTSA# 22N17 Issue Date 2023-05-16" The tips peeled off and I get cuts on my fingers. Ford dealership, Golf Mill Ford in Niles IL, informed me this is a VIN specific issue and I needed to file this claim. Please advise.
The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the dealer reset the check engine warning light. The contact stated that the following day after the reset, the check engine warning light illuminated a second time. The contact related the failure to NHTSA Campaign Number: 21V869000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.
The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the dealer reset the check engine warning light. The contact stated that the following day after the reset, the check engine warning light illuminated a second time. The contact related the failure to NHTSA Campaign Number: 21V869000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.
The fuel neck tube requires replacement as per the mechanic's assessment. When refueling, the pump frequently stops every 5-10 seconds, as though the tank is full, necessitating multiple restarts. This defect makes it difficult to ascertain when the tank is genuinely full, leading to the risk of overfilling. On two occasions, despite the pump's intermittent stopping, it eventually functioned normally but resulted in overfilling, causing fuel to overflow from the fuel neck. This issue has been deemed out of warranty; however, Ford has offered to cover 50% of the repair costs as a goodwill gesture. Nonetheless, I believe that this defect should be fully covered and that a recall is warranted due to its significant safety implications. Additionally, a Technical Service Bulletin (TSB) exists for this issue, and there is a substantial online community documenting similar defects in the 2020-2023 Escape Hybrids. The estimated repair cost is $1,100, and the vehicle has less than 14,000 miles on the odometer. Enclosed are the diagnostic report (repairs pending), email correspondence from Ford, and the relevant TSB.
The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH and at various speeds, the cruise control and several other features failed to activate. The contact stated that the air bag indicator and a message that the rear seat monitor default warning light were illuminated. The vehicle was then taken to a dealer where it was diagnosed and determined to replace the driver's side seat belt buckle. The vehicle was not repaired because the dealer was waiting for the part to be received. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,500.
Door fails to stay open. Closed on my leg and caused bruising. Window will not close once open. Dealer has known of problem for two months but says there is no one locally to fix it.
1 injured
I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.
I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.
Vehicle started making clunking and knocking noises when switching between hybrid and gas. Thought this was due to the engine knocking issue that Ford had previously sent a recall letter about. Then the transmission started to slip or have a hard time when switching gears and makes a cracking noise. Brought to dealership and they said there was metal in the transmission but were unsure of the cause. The transmission needs to be replaced, ford will not cover because it is no longer under warranty. Vehicle is only 4 years old.
The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the module smart data link was replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 22N15. The manufacturer was notified of the failure but denied reimbursement for the repair. The failure mileage was approximately 46,000.
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was inspected, it failed the emissions inspection. The vehicle was taken to a local dealer where it was diagnosed that the communication module was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact became aware of customer satisfaction 22n15 as a probable cause for the failure. The approximate failure mileage was 46,000.
Left front door check arm welds broken away (same as SMS 50150). Popping sound when door is used. Driver door difficult to open posing a danger.
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Had software update performed by dealer for 23S27 recall. Two weeks later sitting at a light amber box appeared that said check manual and had a picture of a wrench clicked ok to dismiss. Light changed and proceeded to make my left turn with no power. Looked back at dash and now MIL lamp (check engine) is lit. Pulled over, shut the car off and went to use rest room hoping car would reset itself. No joy car is in full blown limp mode 30 mph max. Called dealer and they said they would have to charge me a diagnostic fee. I said your are not supposed to charge a fee for a recall. Went home read the code with my own reader. P1061 was set. Googled the code and it said this code was setting on Escape hybrids after recall software update. On 9/5/24 took car to dealer said nothing was in the knock pid and reset the code and limo mode, tech noted it was likely to reappear. Sure enough two day later same code, same limo mode. I have a SAFETY concern with this recall leaving me powerless. Fortunately for me both times this happened was on city streets! I do a lot of freeway driving and if this happened on the freeway I would experience a high speed rear collision. Car is now having the long block replaced 23N06 and hopefully I never see this or experience this behavior again. I have my doubts!
Brakes became sluggish and parking brake would not disengage. Towed car to Autonation Ford. They diagnosed and found "internal failure of electric brake booster requiring replacement. It took them 30 days to locate a part and complete repairs. Car had 41,634 miles and the cost was $3,087 not including my $2,406 rental charges before they offered a loaner. When I contacted Ford, they said it was out of warranty...I knew that.
Brakes became sluggish and parking brake would not disengage. Towed car to Autonation Ford. They diagnosed and found "internal failure of electric brake booster requiring replacement. It took them 30 days to locate a part and complete repairs. Car had 41,634 miles and the cost was $3,087 not including my $2,406 rental charges before they offered a loaner. When I contacted Ford, they said it was out of warranty...I knew that.
Drivers door Arm assembly that limits door opening. First it started to have a small 'click' when closing. Then it had a loud clicking and snapping noise. Tried to lubricate assy. Didnt help. The next day, the door wouldn't close. Inspected the arm and found it detached from the door at the welds. In order to drive vehicle i unbolted the arm at the door jam and removed the two nuts from the arm assy. Then pushed the assembly into the door. Made sure it Fell to the bottom of the door . Window works and door now closes and opens normally . But the door opens too far and doesnt stay open on its own.
The contact owns a 2021 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message that the vehicle had lost power was displayed. The contact disconnected the Hybrid setting and indicated the loss of power with the Hybrid battery. The failure was self-corrected; however, the failure still occurred intermittently. The contact became aware of NHTSA Campaign Numbers: 21V869000 (Electrical System, Hybrid Propulsion System) and 22V149000 (Electrical System, Hybrid Propulsion System). The vehicle was taken to the dealer where it was confirmed that the VIN was not included in the recalls. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer confirmed the VIN was not included in the recalls. The failure mileage was 50,000.
The contact owns a 2021 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message that the vehicle had lost power was displayed. The contact disconnected the Hybrid setting and indicated the loss of power with the Hybrid battery. The failure was self-corrected; however, the failure still occurred intermittently. The contact became aware of NHTSA Campaign Numbers: 21V869000 (Electrical System, Hybrid Propulsion System) and 22V149000 (Electrical System, Hybrid Propulsion System). The vehicle was taken to the dealer where it was confirmed that the VIN was not included in the recalls. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer confirmed the VIN was not included in the recalls. The failure mileage was 50,000.
On June 16, 2024, My car lost power completely, I stepped on the gas pump and nothing. First I was parked and I tried to start and it would not give me acceleration. Later on, it re started normally, later on when in the freeway, it completely lost the acceleration capability. My speed went to 7 miles per hour. It was scary as other cars were driving at an average of 60 miles per hour. My mechanic reviewed the car. He found that the timing chains have to be replaced. I asked him if I could avoid the issue, he explained to me that is basically a faulty design by Ford. Repair will cost me more than 1800 dollars. Do not have the invoice yet as the vehicle still in the shop, but will be happy to provide it.
On June 16, 2024, My car lost power completely, I stepped on the gas pump and nothing. First I was parked and I tried to start and it would not give me acceleration. Later on, it re started normally, later on when in the freeway, it completely lost the acceleration capability. My speed went to 7 miles per hour. It was scary as other cars were driving at an average of 60 miles per hour. My mechanic reviewed the car. He found that the timing chains have to be replaced. I asked him if I could avoid the issue, he explained to me that is basically a faulty design by Ford. Repair will cost me more than 1800 dollars. Do not have the invoice yet as the vehicle still in the shop, but will be happy to provide it.
The recall for potential engine fire due to injectors that crack is inadequate. Reprogramming the computer and drilling a hole for gas to leak on the ground is ridiculous. Why should we have to drive a potential "firebomb?" Ford should do the right thing and replace all of the injectors that could crack and replace them with new injectors that are correctly manufactured. Ford is trying to shirk their responsibility and "save a buck" at the expense of the owners. Please make Ford fix this potentially deadly problem.
Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. “Engine oil and/or fuel vapor may leak and accumulate” which “may ignite resulting in an under hood fire, and increasing the risk of injury.” 2.8/8/22. Ford Media to UPI, “IN THE EVENT OF AN ENGINE FAILURE” above issues may occur. 3.5/26/23. Recall 23S27 acknowledges, “ENGINE COULD FAIL PREMATURELY,” leading to the above. 4.5/26/23. NHTSA Part 573 Safety Recall Report: CAUSE identified. “Isolated ENGINE MANUFACTURING ISSUES HAVE RESULTED IN 2.5L HEV/PHEV ENGINE FAILURES INVOLVING ENGINE BLOCK OR OIL PAN BREACH. Likely driving “final solution” (paragraph 7). “In the event of an ENGINE BLOCK OR OIL PAN BREACH, THE HEV/PHEV SYSTEM CONTINUES TO PROPEL THE VEHICLE ALLOWING THE CUSTOMER TO CONTINUE TO DRIVE THE VEHICLE. AS THE CUSTOMER CONTINUES TO DRIVE AFTER A BLOCK BREACH, oil and/or fuel vapor continues to be expelled and accumulates near ignition sources”. 5.2023. “23S27 Chronology RMISC-23V380-7289,” LINKS recall 22S47 with 23S27. Vehicles WHICH HAD UNDERGONE THE REPAIR SPECIFIED BY 22S47 STILL HAD ISSUES, and Ford engineers CONFIRMED BLOCK BREACH AND CORRECT 22S47 REPAIR. “Repair” for 22S47 DID NOT FIX THE UNDERLYING MECHANICAL PROBLEM. 6.6/6/23. Autoblog: “Per Ford, the “manufacturing issues” include POOR MACHINING OF THE ENGINE CRANKSHAFT AND CONTAMINATION OF ENGINE BLOCK MATING SURFACES DURING ASSEMBLY.” “2.5-liter engines . . . with defects “could be ticking time bombs.” 7.5/24. “SOFTWARE is now available to REPAIR [affected vehicles].” Dealers will “update the Powertrain Control Module (PCM).” This will not fix the problem. I respectfully request NHTSA investigate and compel Ford to provide the correct and proper mechanical repairs necessary to prevent block/oil pan breach in the first place.
Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. “Engine oil and/or fuel vapor may leak and accumulate” which “may ignite resulting in an under hood fire, and increasing the risk of injury.” 2.8/8/22. Ford Media to UPI, “IN THE EVENT OF AN ENGINE FAILURE” above issues may occur. 3.5/26/23. Recall 23S27 acknowledges, “ENGINE COULD FAIL PREMATURELY,” leading to the above. 4.5/26/23. NHTSA Part 573 Safety Recall Report: CAUSE identified. “Isolated ENGINE MANUFACTURING ISSUES HAVE RESULTED IN 2.5L HEV/PHEV ENGINE FAILURES INVOLVING ENGINE BLOCK OR OIL PAN BREACH. Likely driving “final solution” (paragraph 7). “In the event of an ENGINE BLOCK OR OIL PAN BREACH, THE HEV/PHEV SYSTEM CONTINUES TO PROPEL THE VEHICLE ALLOWING THE CUSTOMER TO CONTINUE TO DRIVE THE VEHICLE. AS THE CUSTOMER CONTINUES TO DRIVE AFTER A BLOCK BREACH, oil and/or fuel vapor continues to be expelled and accumulates near ignition sources”. 5.2023. “23S27 Chronology RMISC-23V380-7289,” LINKS recall 22S47 with 23S27. Vehicles WHICH HAD UNDERGONE THE REPAIR SPECIFIED BY 22S47 STILL HAD ISSUES, and Ford engineers CONFIRMED BLOCK BREACH AND CORRECT 22S47 REPAIR. “Repair” for 22S47 DID NOT FIX THE UNDERLYING MECHANICAL PROBLEM. 6.6/6/23. Autoblog: “Per Ford, the “manufacturing issues” include POOR MACHINING OF THE ENGINE CRANKSHAFT AND CONTAMINATION OF ENGINE BLOCK MATING SURFACES DURING ASSEMBLY.” “2.5-liter engines . . . with defects “could be ticking time bombs.” 7.5/24. “SOFTWARE is now available to REPAIR [affected vehicles].” Dealers will “update the Powertrain Control Module (PCM).” This will not fix the problem. I respectfully request NHTSA investigate and compel Ford to provide the correct and proper mechanical repairs necessary to prevent block/oil pan breach in the first place.
Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. “Engine oil and/or fuel vapor may leak and accumulate” which “may ignite resulting in an under hood fire, and increasing the risk of injury.” 2.8/8/22. Ford Media to UPI, “IN THE EVENT OF AN ENGINE FAILURE” above issues may occur. 3.5/26/23. Recall 23S27 acknowledges, “ENGINE COULD FAIL PREMATURELY,” leading to the above. 4.5/26/23. NHTSA Part 573 Safety Recall Report: CAUSE identified. “Isolated ENGINE MANUFACTURING ISSUES HAVE RESULTED IN 2.5L HEV/PHEV ENGINE FAILURES INVOLVING ENGINE BLOCK OR OIL PAN BREACH. Likely driving “final solution” (paragraph 7). “In the event of an ENGINE BLOCK OR OIL PAN BREACH, THE HEV/PHEV SYSTEM CONTINUES TO PROPEL THE VEHICLE ALLOWING THE CUSTOMER TO CONTINUE TO DRIVE THE VEHICLE. AS THE CUSTOMER CONTINUES TO DRIVE AFTER A BLOCK BREACH, oil and/or fuel vapor continues to be expelled and accumulates near ignition sources”. 5.2023. “23S27 Chronology RMISC-23V380-7289,” LINKS recall 22S47 with 23S27. Vehicles WHICH HAD UNDERGONE THE REPAIR SPECIFIED BY 22S47 STILL HAD ISSUES, and Ford engineers CONFIRMED BLOCK BREACH AND CORRECT 22S47 REPAIR. “Repair” for 22S47 DID NOT FIX THE UNDERLYING MECHANICAL PROBLEM. 6.6/6/23. Autoblog: “Per Ford, the “manufacturing issues” include POOR MACHINING OF THE ENGINE CRANKSHAFT AND CONTAMINATION OF ENGINE BLOCK MATING SURFACES DURING ASSEMBLY.” “2.5-liter engines . . . with defects “could be ticking time bombs.” 7.5/24. “SOFTWARE is now available to REPAIR [affected vehicles].” Dealers will “update the Powertrain Control Module (PCM).” This will not fix the problem. I respectfully request NHTSA investigate and compel Ford to provide the correct and proper mechanical repairs necessary to prevent block/oil pan breach in the first place.
Safety Recall Notice 23S27 - Engine Failure - How does UPDATING THE POWERTRAIN CONTROL MODULE fix an internal engine manufacturing problem? Does this correct the internal engine manufacturing issue with these vehicles? Or is this just a fire prevention issue? This fix seems similar to the previous fix of drilling holes in the pan under the engine to allow the leaking oil to drain out, thereby preventing a fire. This fix appears to be a band-aid to avoid correcting the original engine manufacturing issue by forcing the engine to shut down before the oil leaks out. Recall Reference Number: 22S47 Isolated engine manufacturing issues have resulted in engine failures involving engine block or oil pan breach on certain 2020—2023 Ford Escape and 2022—2023 Maverick vehicles with 2.5L HEV/PHEV engines. In the event of an engine block or oil pan breach, the HEV/PHEV system continues to propel the vehicle allowing the customer to continue to drive the vehicle. As the customer continues to drive after a block breach, oil and/or fuel vapor continues to be expelled and accumulates near ignition sources primarily expected to be the exhaust system. This recall appears to be a way for Ford to avoid fixing these engine issues permanently. I mostly drive locally (2021 Ford Escape with 17,500 miles) because I don't want to get stuck on an interstate highway 500 miles from home. I have seen no documentation on how this helps owners feels safe when traveling away from home.
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair procedure has been determined?
vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair procedure has been determined?
vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair procedure has been determined?
I formally request an investigation on the reason for delay and reporting of incidents occured. Recall notice 23S27 / 23V380 is going on ONE YEAR and STILL NO REMEDY! FordPass recall incomplete, remedy not yet available. If my engine catches on fire and I can't get my newborn out of the car seat in time and anyone is hurt or injured as a result of this incompetence then what? My vehicle is now leaking oil and it can be smelled in the passenger compartment.
See attached document for complaint
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Driver side door hinge pops when opening and closing. Spoke to a Ford dealer and since we are now just over 36,000 miles, our warranty is out. Concerned the door will not close/open or open while in motion. Need to drive this vehicle to work everyday.
The contact owns a 2021 Ford Escape. The contact stated that the front driver’s side door failed to open wide as designed. Additionally, the front driver’s side window failed to roll down as needed. The contact stated that upon conducting a visual inspection of the vehicle, her husband noticed that the door welds between the door check arm bracket and the door frame had fractured and detached. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 71,000.
This repair fix was suppose to be available by October 2023. We are still waiting, and it seems that this could be a dangerous situation if the car stops running and oil is released and a fire starts. Our local Ford dealership seems to be in the dark about when a fix will be available. Maybe the NHTSA needs to urge Ford to hurry up and find the fix for this situation.
My battery has died and needed replaced, there are transmission issues related to the recall and the power train failing.