2020 FORD ESCAPE HYBRID

1 recalls, 369 complaints - 25 TSBs

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Defect Description

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHT... Read more

87 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

369 total complaints 12 crashes 4 fires 13 injuries

Top Reported Components

Component	Complaints
ENGINE	52
ELECTRICAL SYSTEM	43
UNKNOWN OR OTHER	42
POWER TRAIN	34
SERVICE BRAKES	19
STEERING	18
STRUCTURE:BODY	17
FUEL/PROPULSION SYSTEM	16
AIR BAGS	14
VEHICLE SPEED CONTROL	12

Incident date: Jan 1, 2022

The thin metal gear shift dial has peeled extensively beginning in 2022 leaving RAZOR SHARP edges that cause constant skin lacerations as it's impossible to change gears and not to touch the sharp edges. I understand this is a very common problem with 2020 Ford models. Ford has now corrected the pro... Read more

1 injured

Incident date: Jul 3, 2026

The rear cross traffic sensors are not detecting cross traffic when in reverse every time. It will work sometimes, but it failed to work at all for weeks. I have video showing it not working properly. I brought this to the dealership and was told that this is something that I will be required to fix... Read more

Incident date: Aug 16, 2026

I went to [XXX] for the weekend, and on Sunday XXX I just left a restaurant and my car was parked on the street. As I left I was driving down a one way public street. I thought I hit a parked car to my right because I heard a noise that sounding like I hit something. I looked in the mirror and sa... Read more

Incident date: Jul 27, 2026

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the panoramic sunroof center trim piece became dislodged. The contact associated the failure with Technical Service Bulletin: 23-213 and stated it was a known issue with the panoramic sunroof center t... Read more

Incident date: Jul 27, 2026

My 2009 Kia Sedona is under Safety Recall SC133 (NHSTA 16V-387) for front lower control arms that can corrode and break. The dealership has had the vehicle at ANDY MOHR KIA in [XXX] for two weeks and states the frame is too heavily rusted to safely mount the new control arms. They will not perfom th... Read more

Incident date: May 12, 2026

transmission vibration between 30-45 mph, erratic shifting, sometimes harsh.

Incident date: Jun 23, 2026

The contact owns a 2025 Kia K4. The contact stated while driving at 40 MPH on several occasions, the vehicle stalled. The vehicle was able to restart but would immediately stall again, requiring the driver to wait approximately 10 minutes before the vehicle could be successfully restarted and driven... Read more

Incident date: Jun 23, 2026

The Auto Idle Stop system in the truck has become an issue with the vehicle stalling out (sometimes) when I hold the brake pedal. I have to then put the car into Park to restart the engine. This has been a safety issue when I'm driving in heavy traffic and the truck stalls and I can't move forward w... Read more

Incident date: Jul 3, 2026

Once the vehicle's auto idle stop system engaged at a traffic light, and the engine failed to restart automatically leaving us stranded in active traffic. We usually disable the system but forgot that time. It has also required multiple manual push-button attempts to start from a parked position at ... Read more

Incident date: Apr 19, 2026

Both front axels have been making loud clicking noise and clunking vibration while turning since the vehicle roughly reached 2000 miles. The vehicle was taken into Honda Auto Center of Bellevue, and I was told that is was a known issue, Honda was no longer allowing warranty replacements of axels an... Read more

Incident date: Jun 19, 2024

The rear power liftgate on my 2024 Hyundai Santa Fe Hybrid (VIN [XXX]) repeatedly opened and closed on its own, without any command from the key fob, interior button, or any occupant. This occurred over a period of several months. It happened while the vehicle was parked and, more dangerously, while... Read more

Incident date: Mar 25, 2026

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V123000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufactur... Read more

Incident date: Aug 14, 2025

The contact owns a 2022 Volkswagen Atlas Cross Sport. The contact stated that while depressing the brake pedal, there was an abnormal metal on metal grinding sound coming from the brakes. The contact stated that the failure was a recurring failure while slowing for traffic or while coming to a stop.... Read more

Incident date: Feb 27, 2025

Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it coul... Read more

Incident date: Feb 28, 2025

I WAS SOLD AN UNSAFE VEHICLE FOR WORK/COMUTE FAMILY. THE DEALERSHIP MISLEAD ME AND LIED TO ME ABOUT WARRANTY AND EVEN AFTER I PAID $10,0000 CASH I WAS WRONGFULLY DONE BY THIS BUSSINESS BY NO MEANS WAS THE BUSSINESS TRYING TO CONDUCT GOOD BUSSINESS WITH ME AND I ALSO HAVE A DISSABILITY AND A CHILD WI... Read more

Incident date: Feb 1, 2025

The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The ra... Read more

Incident date: Feb 25, 2025

The contact owns a 2023 Toyota Sequoia Hybrid. The contact stated that the tow hitch cover had separated from the vehicle while driving. The vehicle was taken to the dealer, where the part was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 24V64... Read more

Incident date: Feb 25, 2025

2019 Nissan Rogue, this is the first (09/21/21) of 2 (03/16/22) electrical issues with my car which I bought new from a Nissan Dealer. The mileage on 9/21/21 was 9,868. There had been a squealing noise heard when turning off my car and opening the drivers door. Then while driving it 3/16/2... Read more

Incident date: Oct 31, 2024

An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The ... Read more

Incident date: Oct 31, 2024

Incident date: Dec 18, 2024

The rear differential is messed up on this truck, and there is grinding noise - when i turn left or right, and there,s a whinning noise while driving, and also black fluid drips from in between the oil pan, and transmission and hissing sound when turned on..

Incident date: Dec 13, 2024

I bought my 2017 ford edge titanium last year back in dec of 2023. Well she had about 124k miles on it when i got it. Well theres almost 170 k miles on it now and i been very thorough with my maintenance. Transmission fluid, spark plus etc. Well im workin in tulsa one night and drop someone off and... Read more

Incident date: Dec 13, 2024

Has been in the dealer multiple times for very hard shifting issues. Jerks when shifting gears from stop or in lower speeds. They have tried everything and cannot figure it out. But the techs have felt it when driving as well. It has been doing it for a long time. And it’s a concern when driving, ... Read more

Incident date: Dec 2, 2024

The brake/turn signal lights on all of the bolts, including mine, are barely visible during the day. It needs to be recalled. The lights are tiny.

Incident date: Nov 22, 2024

My partner lost acceleration on the highway, abruptly and without warning. We took the while to a Ford dealership for diagnostics. They found that the turbocharger had come loose and was grinding against the engine. Metal infiltrated into the oil, large pieces settled in the oil pan. The dealership... Read more

Incident date: Nov 2, 2024

The contact owns a 2013 Ford Fiesta. The vehicle had failed to start. Additionally, the contact stated that the vehicle failed to reverse. The transmission warning light was illuminated. The contact stated that the vehicle was not safe to drive. The contact related the failure to Ford Campaign Numb... Read more

Incident date: Jun 23, 2024

When gas tank is filled with more that 3/4 of a tank of gas, fumes are very strong within the vehicle and around it. This continues until the gas tank has less than 3/4 of a tank of gas. There is a recall for the evap canister on my year, make and model...but my VIN is not included.

Incident date: Oct 3, 2024

Manufacturer Recall Number95B NHTSA Recall Number24V-720 Recall StatusRecall Incomplete, remedy not yet available Summary In rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle ... Read more

Incident date: Oct 3, 2024

When going in reverse the breaks squeal. I have reported this in the past but was told "the noise was normal in this car." I have worked on cars for years and i don't by that. The noise is coming from rear wheels. The router on the left rear has not worn normally. there are groves worn in it. Th... Read more

Incident date: Feb 1, 2024

The contact's daughter owns a 2019 Honda HR-V. The contact stated that while his daughter was driving 35 MPH, the vehicle shut off unintendedly, and occasionally the vehicle failed to start. Several unknown warning lights were illuminated. The vehicle was towed to the owner's residence. The contact ... Read more

Incident date: Sep 24, 2024

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the engine idled incorrectly and was skipping. In addition, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak and e... Read more

Incident date: Sep 24, 2024

There is a permanent fault on the front camera of the vehicle, making it unavailable. This has permanently disabled the vehicle's pre-collision safety feature. The adaptive/normal cruise control is also unavailable because of this. Prior to the permanent issue, the fault would occur randomly and wit... Read more

Incident date: Aug 20, 2024

Engine shake due for engine mounting damage on transmission and engine mount 3 xplorer 2017 was at the same shop same problem

Incident date: Aug 20, 2024

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the engin... Read more

Incident date: Aug 20, 2024

The contact owns a 2024 Toyota Rav4. The contact stated that while attempting to start the vehicle, several alarms were activated. The vehicle was started on the third attempt; however, the failure recurred. The vehicle was not taken to an independent mechanic or dealer. The vehicle was repaired but... Read more

Incident date: Sep 12, 2024

Since i Financed my car is have been hearing cracking sounds when turning the steering wheel. I reached out to dealership several times and kept being told someone will contact me. Over months and several calls no help was giving. I went to dealership and made someone come out to check my car noise.... Read more

Incident date: Sep 12, 2024

The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while her husband driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was unable to pull over to the shoulder of the roadway. The vehicle failed to restart. There was no warning light illumin... Read more

Incident date: Sep 12, 2024

Coolant is leaking into the engine. My car unexpectedly and very suddenly started overheating while driving, without any warning that coolant levels were low. The car was inspected by the dealer's service center, and they confirmed this issue, stating the only solution is to completely replace the ... Read more

Incident date: Aug 1, 2024

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed white smoke coming from the exhaust pipe. The vehicle was taken to the dealer where it was diagnosed with failed spark plugs. The ... Read more

Incident date: Aug 26, 2024

The contact owns a 2018 Ram 1500. The contact stated while driving at speeds above 80 MPH, the vehicle started to shake, the engine overheated, and the vehicle stalled. The vehicle was towed to the local dealer and was diagnosed with a faulty battery. The battery was replaced; however, the failure r... Read more

Incident date: Aug 26, 2024

Had my power steering checked by Honda and they said it was fine. My steering wheel is extremely unsafe to the point where I am always almost getting in accidents. Now I am out of warranty and need this fixed. I have replaced all 4 tires rhllthat were chopped.The noise coming from the sticking wheel... Read more

Incident date: Jun 14, 2023

I HAVE HAD ISSUES WITH THE VERY BAD LOW BEAM LIGHTING AT NIGHT. ITS SO TERRIBLE THAT ITS LIKE HAVING NO LIGHTS ON AT ALL AND RIDING WITH THEM ON CONSTANT HIGH BEAMS HAS RESULTED IN ME BEING PULLED OVER ON NUMEROUS OCCASIONS BY POLICE BUT ITS ALSO UNSAFE TO ALL OTHER DRIVERS I PASS. THE LOW BEAMS WER... Read more

Crash

Incident date: Jun 30, 2024

The contact owns a 2014 Buick Enclave. The contact stated that the passenger’s side air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that an u... Read more

Incident date: Jul 31, 2024

The contact owns a 2022 Ford Escape. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the EVAP ejector and the purge valve needed to be replaced. The vehicle was not repaired... Read more

Incident date: Aug 9, 2024

Driver’s and passenger side daytime running lights and headlights flicker off randomly. This creates the potential that the lights may fail while needed at night leaving the driver without forward illumination. It has lead to drivers in front of me thinking I’m flashing my lights at them while... Read more

Incident date: Aug 11, 2024

When driving two errors occur randomly and repeatedly. 1) Front Camera Fault, and 2) Pre-collision Assist inoperative. If driving with using any of the ADAS features, the car immediately begins to slow rapidly although each time it has occurred there has been no obstacle present. In one instance, it... Read more

Incident date: Aug 11, 2024

Incident date: Apr 1, 2024

My 2018 Highlander Transmission (8 speed model UA80) began a whine noise characteristic of Customer Support Bulletin POL19-04 when the vehicle hit 101k miles. Toyota performed an inspection on 8/9/2024 and recommends full transmission + transfer case replacement. The dealer confirmed also confirmed ... Read more

Incident date: Jul 24, 2024

THE CAR HAS A SURROUND VIEW MONITOR THAT TURNS OFF AT 7 MILES INSTREAD OF THE 9 MILES ADVERTISED. THE MONITOR IS DESIGNED TO HELP WITH PARKING AND SHOW A 3D VIEW. HELPS WITH PARKING ASSISTANCE.

Showing 50 of 369 complaints.

Technical Service Bulletins, 2020 FORD ESCAPE HYBRID

25 manufacturer communications from 17 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	6
060000 ENGINE AND ENGINE COOLING	5
350000 EQUIPMENT	3
100000 POWER TRAIN	3
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	1
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM	1
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	1
118000 ELECTRICAL SYSTEM:SOFTWARE	1

100000 POWER TRAIN

This article supersedes TSB 23-2244 to add 2024 model year. Some 2020-2024 Escape hybrid vehicles equipped with a 2.5L (FHEV) full hybrid electric vehicle powertrain and 4-wheel drive (4WD) may exhibit a grinding or rubbing noise while brak

110000 ELECTRICAL SYSTEM

2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue C

110000 ELECTRICAL SYSTEM

Some 2020-2023 Escape, 2021-2023 Corsair vehicles equipped with 2.5L engine full hybrid electric vehicle (FHEV) and plug-in hybrid electric vehicle (PHEV) powertrain and 2022-2023 Maverick vehicles equipped with 2.5L engine FHEV powertrain

060000 ENGINE AND ENGINE COOLING

100001 HYBRID PROPULSION SYSTEM

Some 2020-2023 Escape/2021-2023 Corsair equipped with 2.5L engine full hybrid electric vehicle (FHEV) and plug-in hybrid electric vehicle (PHEV) powertrain and 2022-2023 Maverick vehicles equipped with 2.5L engine FHEV powertrain may exhibi

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2023 Bronco Sport vehicles equipped with a 2.0L engine built on or before 28-Feb-2022 or 2020-2022 Escape/Corsair non-plug in hybrid elect

060000 ENGINE AND ENGINE COOLING

105300 POWER TRAIN:DRIVELINE:DRIVESHAFT

Some 2020-2023 Escape hybrid vehicles equipped with a 2.5L (FHEV) full hybrid electric vehicle powertrain and 4-wheel drive (4WD) may exhibit a grinding or rubbing noise while braking at or below 10 mph (16 km/h) from the front of the vehic

100000 POWER TRAIN

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

110000 ELECTRICAL SYSTEM

Some 2020-2023 Escape/Corsair equipped with 2.5L engine full hybrid electric vehicle (FHEV) and plug-in hybrid electric vehicle (PHEV) powertrain and 2022-2023 Maverick vehicles equipped with 2.5L engine FHEV powertrain may exhibit a condit

060000 ENGINE AND ENGINE COOLING

Some 2020-2022 Escape vehicles equipped with a 2.5L full hybrid electric vehicle (FHEV) powertrain built on or before 30-Mar-2022 may exhibit an idle surge and/or rough idle with high temperature in the catalytic converter and/or sulfur odo

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some Escape 2020-2022 plug-in hybrid electric vehicle (PHEV) and 2021-2022 Corsair PHEV may exhibit a 12-volt battery discharged while the vehicle is plugged in during the high voltage battery charging and/or inoperative level 2 charger (22

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2020-2021 Escape and 2021 Corsair vehicles equipped with a 2.5L full hybrid electric vehicle (FHEV) or 2.5L plug-in hybrid electric vehicle (PHEV) powertrain may exhibit a no crank/no start condition due to the passive anti-theft syste

350000 EQUIPMENT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

350000 EQUIPMENT

Some 2020-2022 Escape plug-in hybrid electric vehicle (PHEV) and 2021-2022 Corsair PHEV vehicles built on or before 3-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) and/or engine coolant over temperature warning messag

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

110000 ELECTRICAL SYSTEM

Some 2020 and 2021 Escape Hybrid vehicles built on or before 19-Jul-2021 may exhibit a rattle/buzz originating in the right rear quarter area. This may be due to the pedestrian alert control module (PACM) internal connector vibrating agains

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2020 Escape vehicles may exhibit a concern where the LH vents are warmer than the RH vents during A/C operation also may be intermittent. This may be caused by a partial restriction in the rubber portion of the 19A834 A/C line, found i

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Some 2020-2021 Escape hybrid electric vehicles (HEV) built on or before 29-Mar-2021 may experience a lack of power, crank/no start, and Stop Safely Now message with diagnostic trouble codes (DTC) P2282, P0106 and/or P1A0C stored in the powe

110000 ELECTRICAL SYSTEM

Some 2020 Escape hybrid electric vehicles (HEV) built on or before 4-Dec-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1A0C stored in the powertrain control module (PCM) and exhibit a S

060000 ENGINE AND ENGINE COOLING

Some 2020-2021 Escape hybrid vehicles may experience an illuminated (MIL) and DTC P0106 and/or P2282 while operating at or below freezing and covering daily distances of about 60 miles (100 Km). Remove the throttle body per Workshop Manual

FORD ESCAPE HYBRID - All Years Overview

Complete safety history for the FORD ESCAPE HYBRID across all model years (2020, 2021).

2 Total Recalls

2,275 Total Complaints

0 Investigations

85 Reported Crashes

17 Reported Fires

0 Reported Deaths

FORD ESCAPE HYBRID - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	0	1	View
2024	0	4	View
2023	0	34	View
2022	0	89	View
2021	1	152	View
2020 (current)	1	369
2013	0	10	View
2012	0	20	View
2011	0	47	View
2010	0	73	View
2009	0	194	View
2008	0	584	View
2007	0	156	View
2006	0	305	View
2005	0	237	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 FORD ESCAPE HYBRID

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2020 FORD ESCAPE HYBRID

Most Affected Components

FORD ESCAPE HYBRID - All Years Overview

FORD ESCAPE HYBRID - Year by Year

Other FORD Models