2017 CAN-AM SPYDER RT

The contact owns a 2017 Can-Am Spyder RT. The contact stated that while driving with a passenger at highway speeds, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the floor. The contact was able to slow down and stop the vehicle. The contact stated that the failure had occurred while avoiding a nearby crash. The contact stated that the failure almost caused a deadly crash. The vehicle was driven to the residence. The dealer was made aware of the failure and agreed to have the vehicle towed to the dealer. The vehicle was towed to the dealer, where it was diagnosed with a failed control module. The contact was informed that the control module needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the dealer had previously performed an unknown recall repair a month prior to the failure. The dealer where the vehicle was purchased was contacted, and the contact was informed that the braking system was serviced two months prior to the sale of the vehicle. The dealer contacted the manufacturer, and the manufacturer was made aware of the failure but provided no assistance. The dealer was informed that the technical investigators confirmed that the failure was a known defect that occurred during manufacturing. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 16,531.

Dealership can not do recall until December 2025. Was told service department is only doing 1 recall per month per management. I'm [XXX] and bought this motorcycle from this dealership. I find this totally unacceptable to be only doing 1 recall a month. I was told it was ok to ride bike and PROBABLY doing would happen, which does not make me feel safe at all to ride. Dealership is MotoMember Purcellville VA 20132 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Can-Am Spyder RT. The contact had received notification of NHTSA Campaign Number: 24V728000 (Power Train). The contact called the dealer and was informed that the recall remedy would be performed based on the mileage. The contact was informed that at the current mileage (31,709), the vehicle no longer qualified for the recall repair. The contact stated that the recall repair was unfair and that the vehicle might still be susceptible to failure regardless of the mileage. The vehicle was not repaired. The manufacturer was made aware of the issue but offered no additional assistance. The contact was referred to the NHTSA Hotline to report the failure. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Can-Am Spyder RT Motorcycle. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

RE: NHTSA recall #22V352. BRP has not moved forward in a timely manner to remedy this issue. They continue to move the resolution date further out from the original date, and continue to blame a cyber attack on their computer systems that occurred on August 8, 2022 for their failure to supply the necessary parts to complete the repair under this recall. Additionally, they also blame a material shortage for their inability to supply the parts necessary to complete the repair. This is an issue that BRP has known about for at least 2 years, and did nothing about it. They did the same thing with the recall of 2013 RT's to remedy a heat issue, which caused a number of bikes to catch fire with no warning. This is typical behavior on the part of BRP. Ignore an issue, and it will go away. In my opinion, NHTSA should compel BRP to complete the repair under this recall immediately, or require BRP to make a truthful and compelling case as to why they cannot do so.

TL* THE CONTACT OWNS A 2017 CAN-AM SPYDER RT LIMITED. WHILE DRIVING 2 MPH, THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED OR DUPLICATED. WHILE ATTEMPTING TO LEAVE THE DEALER, THE BRAKES SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,800.