2019 BMW X7 Recalls, Complaints & Safety

Safety Defect Report — Engine Oil Pump Failure (BMW B58TU Engine) Component or System Involved The failure involves the variable-displacement engine oil pump installed in BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. The oil pump contains an internal thermoplastic adjusting component that regulates engine oil pressure. Field reports indicate this internal component can fracture, causing unstable or complete loss of engine oil pressure. The failed component may be available for inspection upon request if retained after repair. Description of Failure and Safety Risk When the internal thermoplastic adjusting component fails, engine oil pressure regulation becomes erratic or is lost entirely. This results in insufficient engine lubrication and may cause sudden engine shutdown or severe mechanical damage due to oil starvation. Loss of engine power or complete engine disablement can occur without adequate warning, creating a safety hazard if the vehicle becomes immobilized while driving or shortly after startup. This risk is heightened when the failure occurs in active traffic or in cold weather conditions, where occupants may be exposed to freezing temperatures while awaiting assistance. Operating Conditions and Failure Pattern The failure most frequently occurs during cold-start operation in low ambient temperatures. Failures appear to progress rapidly once symptoms begin. Warning Lamps, Messages, or Prior Symptoms Reported precursor symptoms may include: Inability to electronically measure engine oil level. Abnormal or unstable oil pressure behavior. Sudden drivetrain malfunction warnings. Minimal or no actionable warning prior to engine damage or shutdown. These symptoms may appear shortly before failure or may not provide sufficient time for corrective action. Inspection or Confirmation of the Problem Field failures have been reported across multiple vehicles and production years. In many cases

Transfer case goes bad on all 2019 models. I'm in awe that there's not a recall on it. A replacement costs around $9k. Somebody should look into this. Thank you

The contact owns a 2019 BMW X7. The contact stated that while driving approximately 40 MPH, the vehicle started to vibrate, and the vehicle lost motive power. The contact stated that the message "Timing Chain Failure - Contact Manufacturer" was displayed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no failure. The vehicle was not repaired. The contact stated that the loss of motive power and vibration was a recurring failure and occurred at 40 MPH or faster. The manufacturer was informed of the failure and was advised that there was no recall related to the failure, and referred the contact to the dealer. The failure mileage was approximately 50,000.

My car was not starting up, I sent to my mechanic and we got it fixed. But have to change my starter , I tried to buy the starter from bmw they told me I have a recall and I can’t purchase that part until I send the car to a dealership. The car is been shipped out of the country and it’s in Ghana now. Please I really need your help to make this purchase and clear the recall

My 2019 BMW X7 is under Safety Recall 25V-644 for an overheating/fire-risk defect, but the recall remedy is unavailable. The vehicle has now experienced multiple safety-related failures that appear to be progressing. BMW diagnosed the following failures: • Emergency Call System Malfunction • GPS and maps not working • Failure of the TCB telematics module • Failure of the antenna and TCB battery due to fluid ingress • Battery voltage in the red zone • All four tire pressure sensors beginning to fail • Collapsed engine mounts attributed to heat • $11,296 in repair estimates related to electrical and heat damage Immediately after picking up the vehicle from BMW service, a new battery/charging system warning light appeared that was NOT present before the visit. This suggests further deterioration of the electrical system. The combination of: • an open fire-risk recall with no fix available, • fluid ingress damaging telematics components, • multiple electrical and safety-system failures, and • new warning lights appearing after service makes this vehicle unsafe to operate, especially for long-distance highway travel. I am requesting that NHTSA document this as a safety-defect case and assist in ensuring BMW provides a safe resolution.

the transfer case for this 2019 is failing, and cannot be repaired without changing the entire case according to the mechanic notes. there is a significant grinding when turning at slow speeds and a locking-up feeling to the steering. dealer will not admit to any issues. car was inspected by an independent certified BMW mechanic no warning or indication given other than the impaired handling of the vehicle.

My 2019 BMW X7 has developed a recurring headrest defect with the 3rd row passenger side seat that has proven impossible for your authorized dealership to repair. This defect substantially impacts the vehicle's use, safety, and value. Despite multiple repair attempts and at least spanning 5-6 months now in the last year, the issue remains completely unresolved.

Explosion when turning on my car.

The contact owns a 2019 BMW X7. The contact stated that after depressing the Push-To-Start button, the vehicle hesitated to start. No warning light was illuminated. The vehicle was towed to a local independent mechanic who related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The vehicle was towed to a local dealer where it repaired under NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). In addition, the contact was advised that the starter needed to be replaced; however, the vehicle was not repaired due to the cost not covered under the warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. The VIN was not available.

My vehicle just stopped, in the middle of a busy 95 South Cross Bronx Expressway.

Hello, This USV problem with starter and my vehicle have been replace 3 times for starter, I received letter from BMW for recall starter and update firmware and brought to Sterling BMW in Newport Beach California and dealer only update firmware also denied to replace the starter, I told them this starter issue for many time during the factory warranty and each starter last only 16 months after replacement Now they want to charge $1500 for replace starter again

The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the starter motor. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The manufacturer was not notified of the failure. The failure mileage was 54,000.

The contact owned a 2019 BMW X7. The contact stated while the vehicle was occupied and parked in the garage at the residence, the contact’s husband attempted several times to start the vehicle, and the vehicle failed to respond as needed. The contact stated that the failure had occurred on several occasions. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to the NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and escalated the issue to the claims department. The failure mileage was 49,447.

Our car stopped at light and then wouldn’t start back up. Had roadside assistance come and battery is normal. I’m stranded at the moment blocking a lane and it seems to be the starter. There is a recall on starters from 2019-2020 on X7. My VIN is not included so the recall should be expanded.

The contact owns a 2019 BMW X7. The contact stated that upon a warm start of the engine, a "System Overheating re-starting engine possible after cooling" message intermittently appeared on the instrument panel. The contact would be forced to open the hood to allow the engine to cool for several minutes before the vehicle would start up and resume normal operation. The dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 58,000.

When trying to start the vehicle it will say that the starter has overheated and to try restarting again in xx seconds. This occurs randomly and the car does not indicate that the engine is over heating, just the starter. When looking online it appears there is an active recall for this very issue but my VIN is not registered with the recall. BMW believes that my car should be covered under this warranty and advised filing a report with the NHTSA to have it extended to my car. The vehicle is a 2019 and was produced in March of 2019.

I was driving on a 3 lane road during the day with no cars near me with my hands on the steering wheel and eyes on the road when the car applied the emergency braking and came to a complete stop. Thankfully no one was behind me. This was the second time it happened in a two week span.

Remote software update for driver assist, lane departure and other safety updates will not install on the vehicle.

Engine starter of my BMW X7 failed and required replacement. BMW has issued a safety recall "campaign number 24V-576: Engine Starter" related to this issue. Engine starter on my vehicle failed before I had a chance to get software upgrade as suggested by BMW.

The started dies on my car. BMW issued a notification stating that there was a defect with the starter and a software patch had to be installed by the dealer. Without the patch, the notice indicated that the starter could overlap and die - which is what happened to my car. I had to have it towed - it died in the middle of a busy intersection. The notice indicted that drivers would be reimbursed for repairs that had to be made due to the issue. I had to have my starter replaced. I have requested assistance from the dealer and from BMW directly for months and nothing has happened. The repaid cost me over $1500. I would like to be reimbursed. The vehicle has approximately 65,000 miles.

While stopped in my vehicle waiting for another car to leave a parking space, my car shifted into neutral and then park on its own. I was able to get it started after a few tries. Then, two hours later, I was waiting at a traffic light and the car, again, shifted itself into neutral, then park, and then turned itself off. Both times, I was blocking traffic and unable to move, which could've caused a collision. Several minutes later, I was able to get it started again, but this same issue proceeded to happen two more times, both while driving slowly/stopped at traffic lights. Again, I was blocking traffic, unable to move and the car took up to 10 minutes to re-start. Thankfully, in both instances, I was slow/stopped, but given that the car shifts itself into neutral, this clearly poses a safety risk if it were to happen at even moderate speeds and would likely cause injury to myself or others. Please note a similar issue happened a year ago (where the car would shift into neutral on its own) and I took it to the dealership for inspection. They were unable to find any issues and sent me home. Now, a year later, it is happening again, and the dealership has investigated it and is claiming it is a starter issue. When checked a year ago, the dealership never mentioned any concerns with the starter. Notably, the dealership checked the starter 4 weeks ago and it was fine. I did not receive any warning lamp, message, etc. until the car shifted to neutral/turned off. At that point, I received an "engine cannot be started" error. (This vehicle was part of a safety recall relating to the starter. I received notice in September and immediately had it repaired at the dealership.)

I have a 2019 bmw x7 and having an issue with the shark fin antenna leaking water shorting my tcu and pcu causing an emergency call system malfunction aswell as a chassis error. This is the 3rd time having to get this fixed. First 2 times were covered under warranty third time I have to pay $3100 which is not acceptable knowing that bmw knows of this issue

The contact owns a 2019 BMW X7. The contact received notification of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that while stopped at a traffic light with his son inside the vehicle, the vehicle STOP/START function activated and the engine shut off; however, when the light turned green the contact attempted to drive; however, the vehicle failed to restart or operate as intended. The contact stated that there was a message displayed that the engine and the starter had overheated. The contact stated that the vehicles behind had to go around the vehicle. The contact was concerned for the safety of his son and himself due to the failure. The local Police Department was contacted and arrived on the scene to control the flow of traffic. A tow truck arrived on the scene and towed the vehicle to a parking lot. The contact stated that the following day the vehicle was towed to a local dealer and the recall repair was performed; however, the vehicle was not diagnosed. The contact was informed that the replacement of the starter was an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 85,000.

On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.

October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.

I originally took my car in for an oil change at Braman BMW in Brickell they said, "there is a recall on your vehicle would you like to fix it" I said "sure". So, they "apparently fixed it 2 days later the same thing they said they fixed (the Recall which had to deal with the starter) my car stopped in the middle of the intersection with my children in the car! The starter what I originally had recall was out again. Now I had to pay two times for a tow truck to take to my home then to BMW in Braman Miami in Brickell. They said that BMW has not and will not approve of the recall however my car was FINE PRIOR TO SENDING IT TO BMW AND NOW I HAVE A NON WORKING CAR, A STARTER THAT IS A RECALL THAT BMW REFUSES TO FIX HOWEVER THEY HAVE RECALLED OVER 105,000 VEHICLES INCLUDING 2019 X7 WHICH IS MY CAR!

Left seat backrest in third row of seats is not in the end position necessary. This is the error message that is consistently displayed in my vehicle and upon reading the 2022 recall this is dangerous however, my bmw was omitted from the recall!

Passenger restraint system malfunction.

The contact owns a 2019 BMW X7. The contact stated that while driving at approximately 70 MPH, she felt and observed a loud bang emanating from the rear of the vehicle. The vehicle chassis stabilization malfunction warning light was illuminated. The vehicle was steered to the side of the road where the vehicle was inspected. The contact stated that the vehicle was observed leaning towards the rear right. The vehicle was taken to a dealer where it was diagnosed that the rear passenger side air strut was fractured and the compressor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.

The Vehicle made an emergency call to Our Local Police Department in Florida, The police contacted me because I was out of Town in Boise, Idaho. the dispatcher told me they were searching for the car and it was heading from a Restaurant to a private residence which wasn't ours. They were waiting for additional back-up as to the number of distress calls. I was at a loss until my Wife said that our Adult Son [XXX] ) needed the Car while his was in the shop. We were very concerned about his safety. I called him on his cellphone and asked if everything was okay. He stated the Police had several cars in the front of his home and he stated the Dash of the car was calling for help, He said I went for some chicken after Church and it was raining pretty hard. He didn't hit any buttons or ask for any assistance from the vehicles SOS button and also couldn't reset it or turn off. Of Course the Officers wanted to talk to his spouse and children to verify their well being. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.

This is in regard to the shark fin roof mounted antenna leaking. It causes issues with the SOS feature, navigation (reporting wrong location). You report that BMW SIB 65 12 22 includes any vehicle paint application produced prior to the date of Jan 10, 2022. You have another complaint on 12-16-22 ID number 11498616. There are numerous complaints on message boards with the same problem. BMW is claiming that the SIB listed above does not include my vehicle and is refusing to fix it under warranty. This is a safety issue as the vehicle reports you in the wrong location on the navigation, giving you incorrect navigation directions.